Search Patents
  • Method and apparatus for enabling the network to disconnect unintentionally idle off-hook endpoints
    Publication number: 20060140171
    Abstract: The present invention enables a packet-switched network service provider, e.g., a VoIP network service provider, to periodically check the status of all registered endpoints and keep state information about them for a specified period of time. Phones that are off-hook and have been idle for some specified period of time will be placed on-hook by the network as a courtesy to the registered user.
    Type: Application
    Filed: December 27, 2004
    Publication date: June 29, 2006
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for providing relevant data responsive to a problem request
    Patent number: 7602900
    Abstract: A method and system for providing relevant data responsive to a customer event is described. In one example, a description relating to the customer event is received. The description is then monitored in order to detect at least one keyword. Lastly, at least one information block containing data relevant to a customer event associated with the keyword is provided in response to the description includes that keyword.
    Type: Grant
    Filed: December 23, 2004
    Date of Patent: October 13, 2009
    Assignee: AT&T Corp.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for enabling peer-to-peer communication between endpoints on a per call basis
    Patent number: 7583660
    Abstract: A method and apparatus for enabling a user to signal to the network that a call to be initiated or a call that is in progress needs to occur in a peer-to-peer relationship with the terminating endpoint. The network will then remove itself from the call signaling and media path and direct the signaling and media communication to occur directly between the two endpoints.
    Type: Grant
    Filed: April 19, 2005
    Date of Patent: September 1, 2009
    Assignee: AT&T Corp.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for porting telephone numbers of endpoint devices
    Patent number: 7881289
    Abstract: The present invention enables a capability for automatically porting the telephone number of the original VoIP endpoint device to the user's new VoIP endpoint device by re-associating the original telephone number with the MAC address of the new IP endpoint device.
    Type: Grant
    Filed: December 22, 2004
    Date of Patent: February 1, 2011
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for monitoring service usage in a communications network
    Patent number: 7760861
    Abstract: A method and apparatus for detecting abnormal calling activity in a communications network is described. In one embodiment, usage data associated with at least one phone number is obtained from the communications network. The usage data is subsequently processed to determine if abnormal calling activity associated with the at least one phone number is exhibited.
    Type: Grant
    Filed: October 31, 2005
    Date of Patent: July 20, 2010
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for network performance analysis
    Patent number: 7978601
    Abstract: The invention comprises a method and apparatus for analyzing a network. Specifically, the method comprises receiving information associated with the network, automatically constructing a network representation using the information, and performing at least one network performance test, wherein the at least one network performance test is performed using at least a portion of the network representation.
    Type: Grant
    Filed: November 22, 2004
    Date of Patent: July 12, 2011
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • METHOD AND APPARATUS FOR PROVIDING TRAFFIC INFORMATION ASSOCIATED WITH MAP REQUESTS
    Publication number: 20150025803
    Abstract: A method and apparatus for enabling users who request a map of a specified route to invoke a data session to see images of the key markers and a video session to see live views of key points along the route are disclosed. If traffic appears congested, the subscriber can request an alternative route from the network along with image and video sessions to verify the traffic conditions of the alternative route.
    Type: Application
    Filed: October 6, 2014
    Publication date: January 22, 2015
    Inventors: MARIAN CROAK, Hossein Eslambolchi
  • METHOD AND APPARATUS FOR PROVIDING VOICE CONTROL FOR ACCESSING TELECONFERENCE SERVICES
    Publication number: 20130336171
    Abstract: A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.
    Type: Application
    Filed: August 20, 2013
    Publication date: December 19, 2013
    Applicant: AT&T Intellectual Property II, L.P.
    Inventors: Marian CROAK, Hossein ESLAMBOLCHI
  • Method and apparatus for providing transaction data in a packet network
    Patent number: 8787551
    Abstract: A method and apparatus for providing transaction data in a packet network is described. In one embodiment, at least one routed call is received. Transaction data is subsequently obtained from the at least one routed call. In turn, the transaction data is provided to an entity (e.g., a business or store) associated locally to the at least one routed call.
    Type: Grant
    Filed: August 13, 2012
    Date of Patent: July 22, 2014
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for dynamically providing comfort noise
    Patent number: 7925503
    Abstract: A method and apparatus for dynamically enabling the activation and deactivation of comfort noise over a VoIP media path or channel are disclosed. The present method detects all sound levels in the media path and only activates the comfort noise in the absence of sound and when the background noise level or the telephone line noise level is low rather than only in the absence of speech.
    Type: Grant
    Filed: December 26, 2009
    Date of Patent: April 12, 2011
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for providing special call handling for valued customers of retailers
    Patent number: 9282198
    Abstract: The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network.
    Type: Grant
    Filed: June 16, 2014
    Date of Patent: March 8, 2016
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for providing voice control for accessing teleconference services
    Patent number: 7593520
    Abstract: A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.
    Type: Grant
    Filed: December 5, 2005
    Date of Patent: September 22, 2009
    Assignee: AT&T Corp.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for enabling native language support preferences in a network
    Publication number: 20060146993
    Abstract: The present invention enables service providers, e.g., VoIP service providers, to offer users the ability to register their native language with a network based service so that all network announcements, network prompts, and network service features can be provided in the user's native language. This provisioned parameter can be entered and stored in the network on a default basis or placed into the signaling messages on a per call basis.
    Type: Application
    Filed: December 20, 2004
    Publication date: July 6, 2006
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for locating and reserving items via a web application
    Patent number: 8265256
    Abstract: A method and apparatus for providing a web based service that allows subscribers to specify the particular item they desire to purchase, to input a zip code, and to activate a web based tool to search stores within a specified radius of the specified locales to locate and reserve the item for purchase and pickup are disclosed.
    Type: Grant
    Filed: October 31, 2005
    Date of Patent: September 11, 2012
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • METHOD AND APPARATUS FOR DYNAMICALLY ADJUSTING BROADBAND ACCESS BANDWIDTH
    Publication number: 20110164529
    Abstract: A method and apparatus for providing a method to enable subscribers of broadband access services, such as Digital Subscriber Loop based or Cable based broadband access services, to dynamically reconfigure their access arrangements as a function of the bandwidth usage of subscribers are disclosed. The present invention provides a method for broadband service providers to dynamically adjust access bandwidth allocation for subscribers by monitoring access bandwidth usage by subscribers and dynamically adjust the needed access bandwidth for the subscribers accordingly.
    Type: Application
    Filed: November 2, 2010
    Publication date: July 7, 2011
    Inventors: Marian Croak, Hossein Eslambolchi
  • METHOD AND APPARATUS FOR AUTOMATICALLY GENERATING CALL FLOW TEST SCRIPTS
    Publication number: 20070232237
    Abstract: The invention comprises a method and apparatus for generating at least one test script for testing at least one service. Specifically, the method comprises obtaining information associated with at least one call flow associated with the at least one service, automatically constructing a call flow representation using the information, and automatically generating the at least one test script, wherein the at least one test script is generated using at least a portion of the call flow representation.
    Type: Application
    Filed: June 5, 2007
    Publication date: October 4, 2007
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for providing special call handling for valued customers of retailers
    Patent number: 9621719
    Abstract: The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network.
    Type: Grant
    Filed: March 7, 2016
    Date of Patent: April 11, 2017
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • METHOD AND APPARATUS FOR ROUTING A CALL TO A SUBJECT MATTER EXPERT VIA A PACKET NETWORK
    Publication number: 20140050314
    Abstract: A method and apparatus for routing a call to a subject matter expert via a packet network is described. In one embodiment, a request to route said at least one call to the SME is received. A predefined location associated with the SME is also obtained. The call is then routed to a foreign Internet Protocol gateway associated with the predefined foreign location to communicate with the SME.
    Type: Application
    Filed: October 21, 2013
    Publication date: February 20, 2014
    Applicant: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for enabling dual tone multi-frequency signal processing in the core voice over internet protocol network
    Patent number: 7924814
    Abstract: The invention provides a method and apparatus for enabling DTMF signal processing in the core VoIP network. More specifically, the present invention enables a VoIP network to recognize and respond to special DTMF signals entered by a user and initiate the appropriate service logic response to satisfy the user's service request.
    Type: Grant
    Filed: December 3, 2004
    Date of Patent: April 12, 2011
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Method and apparatus for providing internet protocol connectivity without consulting a domain name system server
    Publication number: 20070091879
    Abstract: A method and apparatus for enabling a packet network provider, e.g., a VoIP network provider to cache the IP address of the VoIP network entry point into a configuration file that can be downloaded to VoIP endpoint devices on a periodic basis are disclosed. Therefore, users of the VoIP services will be able to access the VoIP network despite DNS server failures that may be occurring in the broadband access networks.
    Type: Application
    Filed: September 30, 2005
    Publication date: April 26, 2007
    Inventors: Marian Croak, Hossein Eslambolchi
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