Abstract: The invention comprises a method and apparatus for providing at least one network endpoint of an enterprise customer network access to at least one dialing plan. Specifically, the method comprises receiving at least one dialing plan request from the at least one network endpoint, retrieving at least one address mapping in response to the at least one dialing plan request, and responding to the at least one dialing plan request using the at least one address mapping.
Abstract: A method and apparatus for generating at least one bill in a packet network is described. In one embodiment, a request to change a billing cycle is received by an application server from a customer via a packet network. The billing cycle is subsequently changed to a modified billing cycle in accordance to the received request. Lastly, at least one bill is generated by the application server in accordance with the modified billing cycle.
Abstract: A method and apparatus for enabling users who request a map of a specified route to invoke a data session to see images of the key markers and a video session to see live views of key points along the route are disclosed. If traffic appears congested, the subscriber can request an alternative route from the network along with image and video sessions to verify the traffic conditions of the alternative route.
Abstract: The present invention enables the remote activation of a device by a packet-switched service, e.g., VoIP network service for the purposes of receiving calls identified as urgent from a pre-identified calling party when the device is disabled. The present invention enables registered users to select the calling parties they wish to receive emergency calls from.
Abstract: The present invention enables retailers who use toll free services provided by a VoIP network service provider to obtain peering arrangements with international and domestic VoIP carriers to originate, terminate, and bridge multiple call legs among global locations across peering partner carriers.
Abstract: The present invention enables an alert message and the display of calling party identity on all on-hook phones associated with an extension sharing the same phone number, when one phone is off-hook and in use. In one exemplary embodiment, this capability enables all other members of a household to receive information regarding an incoming call even when one phone is in use by another member.
Abstract: A method and apparatus for enabling a user to signal to the network that a call to be initiated or a call that is in progress needs to occur in a peer-to-peer relationship with the terminating endpoint. The network will then remove itself from the call signaling and media path and direct the signaling and media communication to occur directly between the two endpoints.
Abstract: A method and apparatus for alarming on all signaling protocol messages that fail in substantial numbers on any particular routes within an IP network are disclosed. For example, upon receiving these alarms, the network will attempt to identify, and to correct the error producing conditions to prevent further call signaling message failures.
Abstract: The present invention enables a network to detect electrical interference caused by cellular phones and correct the problem by playing a network announcement to the network operator if the interference reaches a certain threshold level. In turn, the network operator will notify participants of the conference call of the interference and ask them to change the location of their cellular phones.
Abstract: A method and apparatus for enabling a subscriber of VoIP services to register a cellular phone as an on-net device with a defined interface to the VoIP network are disclosed. The present method enables calls placed between originating and terminating subscribers using registered cellular phones to be rerouted between the cellular networks and the VoIP network for call establishment.
Abstract: A method and apparatus for disabling advanced call forwarding service features when a subscriber places an emergency call, e.g., an E911 call, during the E911 call until a normal call disconnect signaling protocol message is received for the E911 call are disclosed. In addition, the advanced call forwarding service features will remain disabled for a specified period by the network if a normal call disconnect signaling protocol message is not received for the E911 call.
Abstract: A method and apparatus for enabling a tool to collect alerting information of network disruptions across access networks external to a packet network, e.g., a VoIP network, is disclosed. By monitoring the status of external access networks, service disruptions in the VoIP network that can be potentially caused by such access networks can be anticipated, prevented, diagnosed and/or resolved rapidly.
Abstract: The present invention enables an overlay capability to be invoked on network systems and elements that are designed to support multiple customer bases. Depending on the registered identification of the user, screens and other user interfaces that provide access to functions can be overlaid on the network component and segmented along customer classifications.
Abstract: A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.
Abstract: A method and apparatus for dynamically debiting a donation amount from an account in a communications network is described. In one embodiment, an interface associated with a network service bill used to allow a subscriber to designate the donation amount is provided to a customer. The data specifying the donation amount from said subscriber is then received by a dedicated application server. Afterwards, the donation amount is debited from the account associated with the network service bill.
Abstract: A method and apparatus for enabling calling parties to request the VoIP network to provide a special ring tone to be signaled as the occurrence of an urgent call to called parties are disclosed. Alternatively, a high frequency intercept tone or call waiting tone is also provided when the called parties are already engaged in conversation when an urgent call is incoming.
Abstract: A method and apparatus for enabling an edge component, e.g., a Border Element (BE), on a packet network to be endpoint aware is disclosed. Information contained in the BE regarding the endpoint enables it to consult stored protocol configurations that facilitate the dynamic resolution of interworking issues and adjust for service differences in endpoint support based on dynamic protocol interworking resolution.
Abstract: A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.
Abstract: A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.
Abstract: Method and apparatus for controlling call volume in a packet-switched network is described. In one example, a number of concurrent calls per codec of a plurality of codecs is monitored. A concurrent call limit for each of the plurality of codecs is obtained. For each codec of the plurality of codecs, an indication is generated for each call causing the number of concurrent calls for the codec to exceed the concurrent call limit for the codec. In response to the indication, the call may be blocked or an alternative codec may be selected for the call.