Patents Examined by Austin J Moreau
  • Patent number: 11888798
    Abstract: Disclosed are various approaches for validating a relevance or an accuracy associated with an item being attached to a message or inserted inline with the text of the message or other type of document. An addition of the item (e.g., attachment, hyperlink, embedded image, etc.) to the message being generated by a sender can be detected. Message keywords associated with the message content and item keywords associated with the item content can be identified following an analysis of the message content and item content. The message keywords and item keywords can be compared to determine a likelihood of a mismatch between the item and the message. Upon determining a potential mismatch and prior to the message being sent to a recipient, a notification identifying the likelihood of the mismatch is presented to the sender.
    Type: Grant
    Filed: August 27, 2021
    Date of Patent: January 30, 2024
    Assignee: VMware, Inc.
    Inventors: Rohit Pradeep Shetty, Ramanandan Nambannor Kunnath
  • Patent number: 11889480
    Abstract: Embodiments of the present invention provide systems, apparatus, methods and/or the like for generating a resource distribution hub using for fully electronic resource distribution by using mobile device application designed to interface with an embedded Near-Field Communication (NFC) tag in a resource distribution instrument that stores instructions for processing the resource distribution authorization information. The holder (i.e., resource provider) of the resource distribution instrument can use the resource distribution instrument to communicate to a mobile communication device having an NFC reader to read the instructions and process a resource distribution according to the parameters of the mobile device application. As such, the holder (i.e., resource provider) of the resource distribution request can process the resource distribution without having to issue a credentials, aliases, pin codes, and the like conventionally used to authorizes the distribution of resources to the resource requester.
    Type: Grant
    Filed: January 21, 2022
    Date of Patent: January 30, 2024
    Assignee: BANK OF AMERICA CORPORATION
    Inventors: Patrick Thomas McConnell, William Bradley Burks, Daniel James Doherty, Justin Riley duPont, Thomas Elliott, Tony England, Matthew Murphy, Nickolas Patrick Parker, Stephen Philip Selfridge, Steven Michael Twombly, James J. Williams
  • Patent number: 11876757
    Abstract: Disclosed embodiments provide a framework to assist bot managers and builders in identifying particular friction points between bots and customers to allow for real-time identification of bot conversation issues and to train bots to improve conversation flows. Conversation data is processed using machine learning models to detect bot states within conversations and calculate a Meaningful Automated Connection Score (MACS) for these conversations. The MACS for a conversation is provided to bot builders to allow the bot builders to identify friction points and update bots accordingly.
    Type: Grant
    Filed: October 5, 2022
    Date of Patent: January 16, 2024
    Assignee: LIVEPERSON, INC.
    Inventors: Michael Higgins, Akshay Hazare, Andrew Maurer, Matthew Dunn, George Bonev
  • Patent number: 11868923
    Abstract: A system for anonymously connecting consumers to advertisers is disclosed. A computing device, upon receipt of a request from a consumer mobile device, sends a ready-to-send text message to the consumer mobile device to be displayed thereon, via a data network; receives the ready-to-send text message from the consumer mobile device; receives metadata from the consumer mobile device comprising at least a phone number associated with the consumer mobile device; determines an anonymous identity of the user of the consumer mobile device based on the metadata; composes and sends a text message with an embedded call-to-action link comprising a uniform resource locator (URL) to the consumer mobile device; and upon receipt of a request from the consumer mobile device comprising the URL, sends the anonymous identity of the user to a third-party server and redirect the request from the consumer mobile device to the third-party server.
    Type: Grant
    Filed: January 24, 2023
    Date of Patent: January 9, 2024
    Assignee: TAPTEXT LLC
    Inventor: Steve Doumar
  • Patent number: 11861259
    Abstract: A method and system for automated routing of pictures taken on mobile electronic devices to a digital picture frame including a camera, microphone, and speaker integrated with the frame, and a network connection module allowing the frame for direct contact and upload of photos from electronic devices or from photo collections of community members. Clustering photos by content is used to improve display and to respond to photo viewer desires. Trends or patterns can be detected from the photo collections and that information used for various purposes beyond photo display. The frame includes a conversational intelligence that provides a verbal communication with a viewer, such as for determining an identity or preferences of the frame viewer, determining photos to display for the viewer, discussing displayed photos with the viewer, or telling stories to the viewer based upon photo content.
    Type: Grant
    Filed: March 6, 2023
    Date of Patent: January 2, 2024
    Assignee: AURA HOME, INC.
    Inventors: Ophir Frieder, Abdur Chowdhury, Eric Jensen
  • Patent number: 11843676
    Abstract: Systems and methods are disclosed herein to provide information to a user based on a communication from a user associated with multiple media assets. Based on the determination that the user has entered input into a user device, one is selected and recommended to the user.
    Type: Grant
    Filed: December 22, 2022
    Date of Patent: December 12, 2023
    Assignee: ROVI GUIDES, INC.
    Inventors: Timothy Christensen Kelly, Benjamin Maughan, Brian Peterson, David Yon, Walter R. Klappert
  • Patent number: 11843503
    Abstract: Techniques and systems for notifying a client device regarding a server device that is at least partially out of service are disclosed. An example process may include determining that a server device, such as a PGW or a SMF, is at least partially out of service, setting a flag to a value indicative of the server device being at least partially out of service, determining that a client device, such as a PCRF or a PCF, sent a message to the server device, and sending, to the client device, in response to the determining that the client device sent the message to the server device, and based at least in part on the value of the flag, a notification indicating that the server device is at least partially out of service. In this way, the client device can take appropriate action based on the out-of-service condition of the server device.
    Type: Grant
    Filed: May 7, 2021
    Date of Patent: December 12, 2023
    Assignee: T-Mobile USA, Inc.
    Inventors: Henry Delgado, Ryan J. McGinn
  • Patent number: 11836535
    Abstract: Technologies are provided for a multi-cloud bursting service. An example method can include receiving, via a cloud bursting service associated with different clouds, a cloud bursting configuration enabling the cloud bursting service for a local compute environment; based on the cloud bursting configuration, determining a number of jobs in a jobs queue associated with one or more cloud environments from the different clouds; determining a number of nodes available to process the number of jobs in the jobs queue; based on the number of jobs in the jobs queue and number of nodes available, determining whether to spin up a new node, take offline an existing node, or shutdown the existing node to yield a determination; and based on the determination and cloud bursting configuration, performing a cloud bursting action including spinning up the new node, taking offline the existing node, or shutting down the existing node.
    Type: Grant
    Filed: June 27, 2022
    Date of Patent: December 5, 2023
    Assignee: Nodus Software Solutions LLC
    Inventor: Arthur L. Allen
  • Patent number: 11831724
    Abstract: In some implementations, a system may receive, from a user device, a user-side request associated with establishing an application session, wherein the user-side request includes an optical code. The system may receive, from an agent device, an agent-side request associated with the agent device joining the application session, wherein the agent-side request includes authentication information that indicates that the agent device scanned the optical code from an output component of the user device. The system may send, to the user device, a notification to permit the user device to join the application session. The system may activate the application session to permit the user device and the agent device to communicate via the application session.
    Type: Grant
    Filed: March 24, 2023
    Date of Patent: November 28, 2023
    Assignee: Capital One Services, LLC
    Inventors: Karn Aggarwal, Keith Walker
  • Patent number: 11824686
    Abstract: A control device (15a) includes a control unit configured to: acquire a switching request based on a latency measured in a first application function (AF) (30) disposed in a first network slice (5) or in a terminal device (40) communicating with the first AF (30); and switch, based on the acquired switching request, a core network to be connected to the terminal device (40) from a first core network (10a) disposed in the first network slice (5) to a second core network (10b) disposed in a second network slice (6) by using the first AF (30), or using the first AF (30) and the terminal device (40), as an anchor.
    Type: Grant
    Filed: November 11, 2020
    Date of Patent: November 21, 2023
    Assignee: SONY GROUP CORPORATION
    Inventor: Hiroaki Takano
  • Patent number: 11824779
    Abstract: Embodiments of this application disclose a traffic forwarding processing method and a device. The method includes: A first network device receives a first packet that is from a second network device and that includes a MAC address of a destination device and a color identifier of the MAC address. The first network device obtains an address of a third network device, where the destination device is multi-homed to the second network device and the third network device. The first network device determines a first forwarding policy based on the address of the third network device and the color identifier, and forwards, to the third network device according to the first forwarding policy, traffic destined for the MAC address.
    Type: Grant
    Filed: February 24, 2023
    Date of Patent: November 21, 2023
    Assignee: Huawei Technologies Co., Ltd.
    Inventor: Zhaoyang Yan
  • Patent number: 11811587
    Abstract: Described herein are systems, methods, and software to enhance the management of responses to incidents. In one example, a method of improving incident response comprises identifying an incident in an information technology (IT) environment associated with a first entity of a plurality of entities, and identifying action implementation information related to the incident. The method further anonymizes the action implementation information for the incident, and determines action suggestions based at least on the anonymized action implementation information.
    Type: Grant
    Filed: January 23, 2023
    Date of Patent: November 7, 2023
    Assignee: Splunk Inc.
    Inventors: Oliver Friedrichs, Atif Mahadik, Govind Salinas, Sourabh Satish
  • Patent number: 11811710
    Abstract: A first instance of a first messaging application, with a first messaging format, is running on a virtual machine. A user authentication for a first user account associated with the first instance is received from a user of a second messaging application with a second messaging format. A second user account associated with the second messaging application is linked to the first user account based on the authentication. A first database associated with the first user account is monitored for incoming messages from a second instance of the first messaging application which are then stored in a second database associated with the second user account based on an API to convert them to the second messaging format. The second database is monitored for outgoing messages from the second messaging application which are then stored in the first database based on an API to convert them to the first messaging format.
    Type: Grant
    Filed: August 15, 2022
    Date of Patent: November 7, 2023
    Inventor: Garin Toren
  • Patent number: 11805087
    Abstract: Disclosed is a method for controlling the unauthorized transmission of a messaging thread in a messaging platform. The method includes the step of receiving first user addresses of intended recipients through an address module. The method then includes the step of initiating a messaging thread by entering textual information and/or attaching a media file through a messaging module or both. Further, the method includes the step of pre-storing second user addresses intended to be removed from the messaging thread through a listing module. The method then includes the step of matching the first user addresses of intended recipients with the second user addresses stored in the listing module through a matching module. The method includes the step of preventing transmission of the messaging thread to the matched second user addresses pre-stored in the listing module through a filter module.
    Type: Grant
    Filed: December 12, 2020
    Date of Patent: October 31, 2023
    Inventors: Hemant Misra, Bhavna Misra
  • Patent number: 11792147
    Abstract: Described herein are examples of communications networks. Communications networks may include systems, methods, and apparatuses for sending messages person-to-person, including receiving, at a processing device, from a sender device via a long range low-power wide area network connection operating via a network interface, a message including a metadata and a content; storing, using the processing device, the metadata on an electronic data storage unit; determining, using the processing device, whether the metadata matches any stored metadata on the electronic data storage unit; queueing, using the processor, the message on the electronic data storage unit; and sending, using the processing device, the queued message to a second node via the long range low-power wide area network connection.
    Type: Grant
    Filed: November 29, 2021
    Date of Patent: October 17, 2023
    Inventor: Aidan Lok
  • Patent number: 11792266
    Abstract: A computer-implemented method, system, and a computer program product for delivering a shoulder-tap to one or more battery-constrained devices are disclosed. The computer-implemented method includes receiving a shoulder-tap request; storing the shoulder-tap request in a database; retrieving last known network session information for the one or more battery-constrained devices; calculating shoulder-tap beacon frequency for each of the one or more battery-constrained devices; creating a shoulder-tap beacon for each of the one or more battery-constrained devices; and sending the shoulder-tap beacon to the destination IP address for each of the one or more battery-constrained devices in the calculated shoulder-tap beacon frequency.
    Type: Grant
    Filed: September 28, 2021
    Date of Patent: October 17, 2023
    Assignee: Aeris Communications, Inc.
    Inventors: Dae Seong Kim, David Hu, Sean Jones, Steven Bedell, Stephen Dotolo, Sundararaj Arunachalam
  • Patent number: 11784955
    Abstract: Techniques for enabling system redundancy for group-based communication platforms are discussed herein. In some examples, a user may post a message to a virtual space of a communication platform. The communication platform may transmit the message to virtual space servers which manage the virtual space within which the message originated. In such examples, a virtual space may be associated with a plurality of geographically distributed virtual space servers. Based on the virtual space servers receiving the message, the virtual space servers may send the message to one or more gateway servers that are subscribed to the virtual space servers. Gateway servers may be connected to client devices associated with user profiles. Upon receiving the message from the virtual space servers, the gateways servers may send the message to the recipient client devices. The recipient client devices may display the message via a user interface of the communication platform.
    Type: Grant
    Filed: December 9, 2022
    Date of Patent: October 10, 2023
    Assignee: Salesforce, Inc.
    Inventors: Serguei Mourachov, Sameera Thangudu, Grace Danielle Ellen Atwood, Denis Sodol, Anirban Mukhopadhyay
  • Patent number: 11777876
    Abstract: A control apparatus includes an execution controller configured to, when information related to an instruction for causing an information processing apparatus to execute a specific process is posted by a user in a talk room in which each of plural participating users is capable of posting and viewing information, control one information processing apparatus among information processing apparatuses associated with other users, among the users participating in the talk room, than the user who posts the information, to execute the specific process.
    Type: Grant
    Filed: May 4, 2022
    Date of Patent: October 3, 2023
    Assignee: FUJIFILM Business Innovation Corp.
    Inventors: Ryoto Yabusaki, Kiyoshi Yasukawa, Tsuyoshi Toda, Satoshi Maruyama, Takafumi Haruta, Yohei Makino, Ryo Matsumoto
  • Patent number: 11778068
    Abstract: Improved methods for retrieval of content from CDNs is provided that includes a rendezvous controller that receives information of an identification of content being requested and an estimated location of a content requesting device. Based on this information, the rendezvous system identifies a server within a CDN from which the requested content may be retrieved. The selected server may be based on a repeatable hash function such that the likelihood that the content being requested is cached at the selected server. Steering requests to a server of the CDN which may have the content cached may reduce the number of servers within the CDN with the same cached content, particularly for the highest requested content. The rendezvous system may then return a corresponding domain name associated with the selected server and that can be subsequently submitted to a DNS for resolution to the IP address of the identified server.
    Type: Grant
    Filed: December 22, 2022
    Date of Patent: October 3, 2023
    Assignee: Level 3 Communications, LLC
    Inventor: Kevin C. Johns
  • Patent number: 11778057
    Abstract: In some aspects, a non-transitory computer-readable storage medium having computer-executable instructions stored thereon that, upon execution by a processor, causes the processor to receive an indicator of a functionality; map the indicator to a first service and a second service dependent on the first service; identify a policy based on the first service and the second service; and determine, based on the policy, locations of deployment for the first service and the second service.
    Type: Grant
    Filed: June 10, 2022
    Date of Patent: October 3, 2023
    Assignee: Nutanix, Inc.
    Inventors: Basavaraj Kaladagi, Akshay Deodhar, Aroosh Sohi, Arpit Singh, Jie Li, Nikhil Bhatia