Abstract: A system for providing a two-way interactive 3D experience includes a first video capture system configured to capture a first set of images of a first person in a first location, and a first display system in the first location. A second video capture system is configured to capture a second set of images of a second person in a second location. A second display system is in the second location. A two-way communication link is configured to deliver the first set of images to the second display system for display and deliver the second set of images to the first display system for display. The second display system is configured to generate a substantially life-sized 3D display of the first person based on the first set of images.

Abstract: A user's eye gaze is corrected in a video of the user's face. Each of a plurality of templates comprises a different image of an eye of the user looking directly at the camera. Every frame of at least one continuous interval of the video is modified to replace each of the user's eyes with that of a respective template selected for that frame, whereby the user is perceived to be looking directly at the camera in the modified frames. Different templates are selected for different frames of the continuous interval so that the user's eyes exhibit animation throughout the continuous interval.

Abstract: A peer-to-peer forwarding node supports the operation of a teleconference across a telecommunications network. The telecommunications network comprises a plurality of nodes including one or more source locations and one or more remote locations. The teleconference includes teleconference participants at each of the source and remote locations. The peer-to-peer forwarding node is located at a given one of the plurality of nodes. The peer-to-peer forwarding node comprises a receiver and a transmitter. The receiver receives a request from a telecommunications controller to provide peer-to-peer forwarding of a media signal to be received from a first one of the source locations to a first one of the remote locations and which further receives the media signal from the first one of said source locations. The transmitter forwards the media signal from the first one of the source locations to the first one of the remote locations.

Abstract: A method for controlling the quality of a displayed video image to meet the perceptual requirements of a viewer, comprising the steps of determining the location and orientation of a viewer with respect to a video image and varying the quality of the video image in dependence on the location and orientation of the viewer.

Abstract: A user's eye gaze is corrected in a video of the user's face. A facial tracking module is configured, in an active tracking mode, to track at least one angular coordinate of the user's face and to output a current value of the at least one angular coordinated that is within a range of possible values. Frames of the video are modified to correct the eye gaze of the user, whereby the user is perceived to be looking directly at the camera in the modified frames, only when the tracking module is in the active tracking mode and the current value is within a restricted subrange of the range of possible values for which the user's face is oriented towards the camera.

Abstract: A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

Abstract: A system for enabling collaboration between two or more customer contact campaigns running within a call center environment includes at least one outbound contact server (OCS) resident on a digital medium, the OCS including an automated dialer application resident on a digital medium thereon or accessible thereto for dialing contact numbers from contact records assembled for the running campaigns, a call monitoring and recording system executing from software on a digital medium, for monitoring call dialing progress and business results of completed calls, a central data repository for storing dialing progress and business results data collected by the running outbound campaigns, and a data sharing mechanism executing from software resident on a digital medium, accessible to each campaign running on the OCS for sharing collected data among the running campaigns.

Abstract: In one embodiment a system and method is described, the system and method including a first camera, which, when activated, captures a first video of a first field of view (FOV) a first display spatially associated with the first camera, the first display for displaying video received from a remote site when the first camera is activated, a second camera, which, when activated, captures a second video of a second FOV, a second display spatially associated with the second camera, the second display for displaying video received from the remote site when the second camera is activated, and a processor which controls the first camera, the second camera, the first display, the second display, and a triggering mechanism, wherein the triggering mechanism activates the first camera to capture video in the first FOV, identifies over time if a mode change occurs and upon identifying the mode change, deactivates the first camera and the first display and activates the second camera and the second display.

Abstract: Embodiments disclosed herein provide systems, methods, and computer readable media for controlling a camera view using unique nametags and gestures. In a particular embodiment, a method provides identifying a plurality of items at a location from video captured of the location by the video camera and associating a unique nametag of a plurality of unique nametags to each item of the plurality of items. Each one of the plurality of unique nametags describes the item to which the unique nametag is associated. The method further provides receiving a first indication that a first unique nametag of the plurality of unique nametags has been selected by a user and directing the video camera to capture a first view of a first position of a first item associated with the first unique nametag.

Abstract: A method of aggregating displays of performances into an aggregate site on a network is provided. The aggregated performances originate from at least one performance site on a network. The method includes the steps of selecting a performance criterion; observing at least one performance originating from at least one performance site on a network, the performance being associated with a link; determining when at least one performance meets the performance criterion; establishing an aggregation link to the link associated with the performance meeting the performance criterion; and providing the aggregation link to an aggregate site on a network such that the performance is accessible on the aggregate site.

Abstract: A communication apparatus outputs data received from another communication apparatus. The communication apparatus includes: a notification unit that notifies an external information processing apparatus of an output state of data received from the other communication apparatus; and a display processing unit that, while a session for receiving data with the other communication apparatus is established, acquires an output state of data transmitted to the other communication apparatus at the other communication apparatus from the information processing apparatus and displays output state information representing the acquired output state on a display device.

Abstract: A handheld communication device is used to capture video streams and generate a multiplexed video stream. The handheld communication device has at least two cameras facing in two opposite directions. The handheld communication device receives a first video stream and a second video stream simultaneously from the two cameras. The handheld communication device detects a speech activity of a person captured in the video streams. The speech activity may be detected from direction of sound or lip movement of the person. Based on the detection, the handheld communication device automatically switches between the first video stream and the second video stream to generate a multiplexed video stream. The multiplexed video stream interleaves segments of the first video stream and segments of the second video stream. Other embodiments are also described and claimed.

Abstract: A method and system for dynamic layout generation in video conferencing system by a layout selection system is disclosed. The layout selection system set-up receives one or more feeds comprising top view of a location associated with video conference from a first camera in real-time, computes information associated with one or more participants of the video conference set-up in real-time based on the one or more feeds and one or more pre-determined parameters to map the one or more participants in the location, obtains live audio data from at least one directional microphone of a plurality of directional microphones placed in the location. The layout selection system receives live video feed from at least one second camera of a plurality of second cameras placed in the location and generate a dynamic layout for the video conference set-up based on the live video feed from the at least one second camera.

Abstract: Methods and apparatus for customizing a telephone are disclosed in which preferred communication services are conveniently accessible to a user, in which a telephone is tailored to the specific requirements of a user.

Abstract: Systems and methods for redirecting calls are provided herein. In some embodiments, a method for redirecting calls may include receiving a first call request from a first user device via a first telephony service provider network to establish an off-net call with a second user device registered on a second telephony service provider network, determining that the first user device is associated with an account of the second telephony service provider network based on a communication identifier of the first user device included in the first call request, and sending a notification message to the first user device indicating that the off-net call may be established as an on-net call over the second telephony service provider network.

Abstract: A positioning system includes an image capturing device and a light-emitting microphone. When the microphone is working, a light emitting portion of the microphone emits light. The image capturing device captures an image of an area to include the light-emitting portion with an unadjusted capturing angle and focal distance and can adjusts the capturing angle and the focal distance to obtain an adjusted image. The light-emitting portion is to be located at a preset coordinated position in the target image before adjustments are made. The image capturing device captures images including a speaker at the microphone, applying an adjusting capturing angle and an adjusted focal distance. A positioning system is also disclosed.

Abstract: Embodiments of configuring elements of a publication server of a product or server sales architecture in mechanisms are described generally herein. Other embodiments may be described and claimed.

Abstract: A web-based hosted solution through which business entities create and manage communications campaigns is described. To reduce latency of customer-to-agent connections, the system implements an agent stay-on-line function by which a persistent telephony connection is established and maintained between the system infrastructure and an available agent. In this manner, the agent may handle multiple customers while avoiding an ACD hold queue. In addition, preferably a service-side hold queue also is established and maintained on the service-side of the infrastructure. This hold queue maintains calls that are waiting to be connected to available agents. It ensures that any customer abandons do not impair the connections being established and maintained to the agents.

Abstract: System and method involving user interfaces and remote control devices. More specifically, these user interfaces may be particularly useful for providing an intuitive and user friendly interaction between a user and a device or application using a display, e.g., at a “10 foot” interaction level. The user interfaces may be specifically designed for interaction using a simple remote control device having a limited number of inputs. For example, the simple remote control may include directional inputs (e.g., up, down, left, right), a confirmation input (e.g., ok), and possibly a mute input. The user interface may be customized based on current user activity or other contexts (e.g., based on current or previous states), the user logging in (e.g., using a communication device), etc. Additionally, the user interface may allow the user to adjust cameras whose video are not currently displayed, rejoin previously left videoconferences, and/or any of a variety of desirable actions.

Abstract: Systems and methods for facilitating family communications in a controlled-environment facility. In some embodiments, a method may include receiving a request for an electronic communication between a resident and a non-resident of a controlled-environment facility, identifying that the non-resident is the resident's child or parent and, in response to the identification, enabling a family counseling provider to access the electronic communication.