Abstract: An information processing apparatus for communication with an information processing device via a network disclosed. The information processing apparatus includes a display controlling unit configured to perform display control on a first screen that displays image data transmitted from the information processing device or on a second screen that displays information about the information processing device; and a first instruction receiving unit configured to receive a switching instruction to switch the first screen to the second screen. The display controlling unit performs the display control in a case where the first instruction receiving unit receives the switching instruction, such that auxiliary information about communication with the information processing device, the auxiliary information being displayed on the first screen, is not displayed on the second screen.

Abstract: A method includes sending, by a first device, a first message to a second device, sending a third message to the second device, where the first message includes information about at least one media capture capability supported by the first device, and at least one first association identifier, the third message includes at least one configuration item supported by the first device and at least one second association identifier, and the at least one first association identifier corresponds to the at least one second association identifier in a one-to-one manner, and receiving, a second message and a fourth message sent by the second device, where the second message includes at least one media capture capability that is selected by the second device according to the first message and the third message, and at least one third association identifier corresponding to the at least one media capture capability.

Abstract: Techniques are disclosed for overcoming communication lag between interactive operations among devices in a streaming session. According to the techniques, a first device streaming video content to a second device and an annotation is entered to a first frame being displayed at the second device, which is communicated back to the first device. Responsive to a communication that identifies the annotation, a first device may identify an element of video content from the first frame to which the annotation applies and determine whether the identified element is present in a second frame of video content currently displayed at the first terminal. If so, the first device may display the annotation with the second frame in a location where the identified element is present. If not, the first device may display the annotation via an alternate technique.

Abstract: An analyzer resource receives call information about outbound phone calls from multiple phone numbers to target phone numbers in a phone network. The analyzer resource analyzes the call information to detect likely unwanted call activity. Based on the analyzing, the analyzer resource produces a list of phone numbers from which one or more entities originate unwanted calls to the subscribers in the phone network.

Abstract: A TV apparatus according to an exemplary embodiment of the present disclosure includes a TV body configured to display an image, and a camera module configured to be driven, in a case the TV body is protruded.

Abstract: Systems and methods for managing customer communications over communication channels are disclosed. According to one embodiment, a method for managing customer communications over a plurality of communication channel may include (1) at least one of a plurality of computer processors determining a communication channel for contacting a customer; (2) at least one of the plurality of computer processors determining contact information for the customer to be used with the determined communication channel; (3) presenting the contact information to an agent; (4) receiving, at an electronic device, authorization to initiate contact with the customer using the contact information; and (5) at least one of a plurality of computer processors automatically initiating contact with the customer using the communication channel.

Abstract: In one embodiment, a method includes receiving at a network device, video and activity data for a video conference, automatically processing the video at the network device based on the activity data, and transmitting edited video from the network device. Processing comprises identifying active locations in the video and editing the video to display each of the active locations before a start of activity at the location and switch between the active locations. An apparatus and logic are also disclosed herein.

Abstract: Embodiments of the present invention address deficiencies of the art in respect to call center wait queue management and provide a novel and non-obvious method, system and computer program product for call-back reservation services in a remote call center computing environment. In an embodiment of the invention, a call-back reservation method can be provided. The method can include receiving a telephone call to a remote call center from a caller, informing the caller of a reservation options menu, calculating multiple reservation time-slots to accommodate the caller's schedule, such that the reservation time is based on caller's personal preference, assigning a call-back reservation token to the caller, disconnecting the caller from the remote call center, and providing the caller with access to a remote call center agent at the reservation time when the caller reconnects to the remote call center.

Abstract: A transmission terminal that communicates contents data including sound data with a counterpart transmission terminal, detects a delay time indicating a delay in receiving the contents data from the counterpart transmission terminal, and interrupts transmission of the contents data other than the sound data to the counterpart transmission terminal when the delay time exceeds a predetermined value.

Abstract: An adaptive method and device of an audio interface and an electronic signature token are provided. The audio interface comprises a first pin and a second pin, and the method comprises: not implementing an identification operation on the first pin and the second pin of the audio interface when an absolute value of a voltage difference between the first pin and the second pin is less than a first threshold; determining a type of each of the first pin and the second pin according to a sign of the voltage difference between the first pin and the second pin when the absolute value of the voltage difference is greater than or equal to a second threshold, in which the second threshold is greater than or equal to the first threshold; and connecting the identified ground pin to a common ground.

Abstract: A method and a device for automatically identifying a microphone pin and a ground pin of an audio interface and an electronic signature token are provided. The method comprises: not implementing an identification operation on the first pin and the second pin of the audio interface when an absolute value of a voltage difference between the first pin and the second pin is less than a first threshold; and determining a type of each of the first pin and the second pin according to a sign of the voltage difference between the first pin and the second pin when the absolute value of the voltage difference is greater than or equal to a second threshold, in which the second threshold is greater than or equal to the first threshold.

Abstract: A method includes transmitting, from an encoding client to a first remote computing system, an encoded video stream that includes a plurality of first-resolution frames and a plurality of second-resolution frames. The method also includes transmitting, from the encoding client to the first remote computing system in the encoded video stream, a first-resolution non-displayed anchor frame. The method also includes receiving, at the encoding client from the first remote computing system, a request to change resolution. In response to receiving the request to change resolution, the method includes transmitting, from the encoding client to the first remote computing system in the encoded video stream, a set of frames that are encoded relative to the first-resolution non-displayed anchor frame.

Abstract: Provided is a method of supporting a videoconference between clients through a plurality of media servers under the control of a management server. The method includes requesting a client change, from a first client connected to a first media server, to a second client to be connected to a second media server; generating a mirror session for the second client according to the request for the client change; and stopping a session for the first client.

Abstract: A hearing aid device configured to be inserted into the ear canal of a hearing aid user. The hearing aid includes a receiver, a hearing instrument body, and a connection member extending between the hearing instrument body and the receiver. The connection member is a permanent part of the hearing aid device and the connection member has a stiffness that allows the receiver to be inserted into the ear canal by moving the hearing instrument body towards the eardrum. The connection member achieves a first stiffness sufficiently large to insert the hearing aid device into the ear canal and achieves a second significantly reduced stiffness which makes the hearing aid device comfortable to wear for the user.

Abstract: A method of wind noise reduction. Left side and right side microphone signals are obtained. In a first stage wind noise reduction is applied to a first sub-band of one of the signals, below a spectral threshold NA. In a second stage the wind noise reduced first side signal, and the second side signal, are both split into a sub-band below a threshold NB less than NA. The sub-band of the first side signal is mixed with the sub-band of the second side signal to produce an aggregate third sub-band signal having reduced wind noise, which is recombined with the respective sub-bands above the threshold NB to produce output first and second side signals.

Abstract: A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.

Abstract: Real-time interactive broadcast sessions for client devices include: for each client device in the interactive broadcast session, configuring downstream video and audio ports for the interactive broadcast session between a central controller and the client device; receiving from each client device a selected broadcaster corresponding to a broadcaster flow control signal; in response to receiving the selected broadcaster from each client device, sending video and audio streams of the selected broadcaster to each client device over the interactive broadcast session; receiving a request from a given client device on the interactive broadcast session to interact with the selected broadcaster; configuring upstream and downstream video ports for one-to-one video chat session between the central controller and the given client device; and sending the video and audio streams of the given client device, and the video and audio streams of the selected broadcaster, to each client device over the interactive broadcast se

Abstract: There is provided determination of a bit rate request (BRR) for a multimedia encoder of an electronic device. First bit rate information is received from a receiver of multimedia content. The multimedia content is generated by the multimedia encoder and transmitted by the electronic device on a transmission link of the electronic device to the receiver. The first bit rate information is related to the transmission link. Second bit rate information relating to a reception link of the electronic device is acquired. A set of properties of the transmission link and the reception link is determined. A combined BRR is determined for the multimedia encoder as a function of the first bit rate information and the second bit rate information, wherein the function depends on the set of properties. The combined BRR is provided to the multimedia encoder.

Abstract: A method for operating a hearing device including an ambient microphone, a signal processing unit, a receiver and an ear canal microphone. The method includes steps of filtering the audio signal processed by the signal processing unit with a filter having a transfer function including a transfer function from an output of the receiver to an input of the ear canal microphone when the hearing device is turned on and being worn in an ear canal of the user, computing a difference between the audio signal picked up by the ear canal microphone and the filtered signal, and detecting a presence of own-voice of the user based on the difference. Furthermore, a hearing device including an own-voice detection unit is provided, which is adapted to perform the proposed method.

Abstract: Intra-concha earphones are disclosed. In an embodiment, an intra-concha earphone includes a housing having a rear space divided into a back volume, a bass duct, and a vent chamber between a driver and a rear wall. The vent chamber may be acoustically coupled with the back volume through both an acoustic port and the bass duct. Furthermore, the vent chamber may be acoustically coupled with a surrounding environment through a vent port, which may be a sole acoustic opening in the rear wall. Thus, sound emitted by the driver may propagate through the acoustic port and the bass duct to meet in the vent chamber before being discharged through the vent port to the surrounding environment. Other embodiments are also described and claimed.