Abstract: The present invention presents a flexible method for source-based message routing in a network node, particularly also suitable for flexible load distribution of the traffic via a number of link sets terminating directly at an adjacent first network element. The method uses data structures which are often already available in existing systems or are simple to set up, of providing a number of link sets between two signaling points. A two-stage routing process is initiated based on the setting up of a message node, which supports a number of logical networks or signaling point codes. In the first stage a logical network is selected, in which the message is to be routed further. In the second stage the message is routed in the selected network.

Abstract: The present invention relates to a telecommunications connection module including a housing and connection locations mounted to a front face of the housing. The connection locations are removably mounted to the front face allowing access to an interior side of the connection locations from outside the housing and arranged to two rows. A shelf divide the interior of the housing into two spaces allowing cables to be directed to one or the other of the rows of connection locations. The housing may also include integral mounting recesses for mounting the housing to a telecommunications equipment rack. The rear of the housing may also include a removable portion and angled portions adjacent the sides which are offset toward the front face. The present invention also relates to a telecommunications connection system including a rack and at least one connection module mounted to the rack, the rack including a front and a rear cable management structure.

Abstract: A reverse caller identification system. Telecommunications devices are registered with respect to specific locations and are monitored with respect to users proximity to said devices. Prior to putting an incoming call through to one of said devices, the caller is provided with information as to activities currently in proximity to that device. A plurality of options for real-time information data and caller feedback are described.

Abstract: A communication network and an associated network manager server according to the invention includes one or more instances of a first object type and one or more instances of a second object type. The first object type is associated with a first product of the communication network such as a PBX and the second object type is associated with a second product of the network such as a phone mail product. The network includes a first local module for configuring each instance of the first object type and a second local module for configuring each instance of the second object type. A network management server of the network includes a product specific coordinator. The product specific coordinator includes means for coordinating configuration activities among each instance of the first object type via the first local module and means for coordinating configuration activities among each instance of the second object type via the second local module.

Abstract: A telephone of the present invention is a push button type telephone whereby a DTMF signal of a first one-touch dial table is sent out in accordance with operation keys input in the general line mode and a DTMF signal of a second one-touch dial table is sent out in the private branch exchange mode. A signal sent out from a telephone in the private branch exchange mode represents a character string composed of one or more of character, starting with a character selected from a particular character group like such a less frequently used character as “A”, “B”, “C” or “D”, for example. A function table on the part of a private branch exchange establishes ties between a character string starting with a character included in the aforementioned character group and a service function.

Abstract: A method of providing supplemental service for conference calling using an intelligent peripheral in an intelligent network is disclosed. By using a specific resource of an IP, various good quality services can be provided by connecting a Service Switching Point (SSP), a Service control Point (SCP), and an Intelligent Peripheral (IP) by a No. 7 common channel signaling network.

Abstract: A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the “*” button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g., providing further directory assistance).

Abstract: A method and system for effecting payments made by means of a mobile station in a telecommunication system that includes a telephone network, a network application connected to the telephone network, a mobile station connected to the telephone network via a wireless link system and a mobile station application. In the method, a user profile is generated in the network application from the modes of payment, a mode of payment message for transmission to the mobile station and based on the user profile is generated by the network application in a payment situation, the payment alternatives are presented to the user on the mobile station and a response message based on user input is generated and sent to the network application. In the system, the network application comprises means for generating a user profile from the modes of payment employed by the user, and means for generating a mode of payment message based on the user profile and for sending that message to the mobile station in a payment situation.

Abstract: A service provider's system components such as but not limited to a billing system and facilities maintenance system are sent a message that identifies contaminated telephone numbers contained within a block of numbers released to a service provider from a number pooling authority. The message also identifies the (location routing number) LRN associated with the switch of the uncontaminated numbers.

Abstract: A disclosed method allows service subscribers to modify service subscriptions online. Operations within the method may include receiving an order for a service package from a subscriber, wherein the service package includes multiple features. In response to the order, the features in the service package may automatically be cross referenced with a list of existing features for the subscriber to detect any overlap between the features in the service package and the existing features. In response to detecting an overlap, a subscription change request may automatically be computed, wherein subscription change request includes only the features in the service package that do not overlap the existing features. The subscription change request may then be submitted for implementation by a service provider, possibly after receiving confirmation of the change request from the subscriber.

Abstract: In a telecommunication network, a switching system routes a call to a service platform. The service platform transfers a prompt message over the call, collects caller-entered information from the caller, and transfers the caller-entered information to an SCP system. The SCP system transfers the caller-entered information to a first destination processor, processes a first destination routing code from the first destination processor to determine a first destination routing instruction, and transfers the first destination routing instruction to the switching system. The switching system routes the call to a first destination in response to the first destination routing instruction. The SCP system transfers the caller-entered information to a second destination processor, processes a second destination routing code from the second destination processor to determine a second destination routing instruction, and transfers the second destination routing instruction to the switching system.

Abstract: A contributor who is one of a number of participants divided into groups at telephone terminals is identified by recognizing the contributor voice during a teleconference managed by a conference device connected to the terminals. After the voice of the contributor received by the conference device is identified, an identifier of the identified contributor is broadcast from the conference device to the terminals and reproduced at the terminals. The contributor is introduced to the other participants, automatically or on demand, for example by a voice or visual message including the contributor name. The conference device can be included in one of the terminals; for example, the identifier identifies a contributor other than the regular user of a communicating telephone or mobile radio telephone.

Abstract: Data on customer's purchase history stored in a database server is searched and edited by using an ID number inputted by a customer. A customer class, a customer rank, a discount rate, and the like are displayed on a personal computer of an operator who responds to the customer that calls a call center.

Abstract: A method, system, and program for time based regulation of use of a telephone line are provided. An identity of a first caller requesting use of a telephone line is detected. Use of the telephone line by the caller is allowed only if a schedule for the telephone line indicates that the identity is currently allowed for the telephone line.

Abstract: A method, system, and program for allowing callers to adjust in position within a call hold queue are provided. An advancement token earned by a caller is detected at a calling queue. The position of the caller within the calling queue is adjusted, in response to redemption of the advancement token, such that the caller is allowed control over the position within the calling queue by earning advancement tokens. In particular, a caller may earn advancement tokens by participation in competitions or surveys or by redemption of membership points.

Abstract: A method and apparatus for arranging, reporting, and delivering call record information to customers. The communication records of each customer includes call transaction data corresponding to call transaction activity of the customer. The call transaction data is received and matched to a customer. The call transaction data is appropriately formatted, and electronically transmitting the formatted call transaction data to the subscriber, such as via e-mail.

Abstract: In a microphone mounting for a hands-free system in automotive vehicles, the microphone is mounted on the seat belt. In one embodiment the microphone is seated in a sheath which is fastened to the upper belt deflection and through which the belt can freely pass. The sheath consists of two mutually displaceable flat sleeves, of which the lower one accommodates the microphone whose position relative to the passenger's mouth can be adjusted in an optimum way by a mutual displacement of the two sleeves. In another embodiment the microphone is provided at its side facing the belt with contacts that are brought into electrical contact with conducting wires integrated into the belt so as to be connected to the telephone circuit.

Abstract: A network telephone system is provided with a distributed network, a network call processor, with the call processor connected to the network. A telephone line network interface is connected to a telephone line and is connected to the network for receiving packets from the network and sending packets to the network including packets with telephone voice data. A plurality of network telephones are part of the network telephone system with each network telephone connected to the network. Each network telephone has a display for displaying information and each network telephone is capable of engaging in a concurrent telephonic communication. Each network telephone has an I/O device in electrical communication with the network for receiving and sending packets to other devices connected to the network, an input device for producing audio signals from an input local to the device and a packet controller in electrical communication with the I/O device and the input device.

Abstract: The invention provides a harmonic direct conversion mixer having a multiplier circuit comprising first and second mixers and a generator for generating two first and two second control signals for controlling the first and second mixers. The control signals are balanced signals and are provided in four phases shifted by ?/2 in phase. The frequency of the control signals is different from the frequency of the mixer input signal.

Abstract: A method for processing subscriber calls is disclosed. A call agent receives signals associated with a first call from a first subscriber of a first point of presence. The first subscriber is associated with a first feature set. The call agent receives signals associated with a second call from a second subscriber of a second point of presence. The second subscriber is associated with a second feature set. A feature server is notified of the first call and the second call. A feature from the first feature set is provided to the first subscriber in response to the notification, and a feature from the second feature set is provided to the second subscriber in response to the notification.