Patents by Inventor Matthew Arnold Macpherson Bates

Matthew Arnold Macpherson Bates has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10846731
    Abstract: A method for changing operation modes includes receiving disaster information from trending data, a newsfeed, or an alert message; upon detecting at least one redirection trigger from the disaster information, configuring a loyalty system to operate in a redirection mode; receiving or accessing data associated with a transaction between a customer and a merchant; determining, from at least one of customer information and merchant information in the data associated with the transaction, a donation amount and a location associated with the transaction; when the loyalty system is configured to operate in a redirection mode, generating signals to cause accrual of at least a portion of the donation amount to a redirection account based on the location associated with the transaction; and generating signals to cause accrual of any remaining portion of the donation amount to one or more defined donation accounts based on charity catchment area parameters.
    Type: Grant
    Filed: October 9, 2015
    Date of Patent: November 24, 2020
    Assignee: EDATANETWORKS INC.
    Inventors: Terrance Patrick Tietzen, Matthew Arnold Macpherson Bates
  • Publication number: 20200143392
    Abstract: A method of dynamically generating loyalty program communications based on a monitored physiological state includes: monitoring, with at least one processor, input data detected with at least one sensor coupled to an electronic device associated with a member profile; based on the monitored input data, for one or more of the at least one sensor, generating a baseline sensor input level associated with a baseline physiological state for the member profile; upon detection of a deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level, identifying a non-baseline physiological state for the member profile; and based on the identified non-baseline physiological state, generating signals for communicating a loyalty program communication to the electronic device associated with the member profile.
    Type: Application
    Filed: November 16, 2019
    Publication date: May 7, 2020
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Publication number: 20190392469
    Abstract: After a first transaction but before any subsequent transaction, a merchant communicates an incentive containing a URL to a customer to make a donation to a charity in exchange for a future transaction. The customer uses the URL to accesses and use the incentive. Data may be collected about all customers, either expressly, or from offline or online transactions between the customers and the merchants, and the data may be stored in a data storage area. All data in the data storage area may be utilized by logic tool, which may provide information, such as details of consumer behavior and analytic reporting. Matches between transactions between merchants and customers, and corresponding online activities of the customers that pertain to the merchants may be identified and used to determine the accuracy of a level of certainty of each such match to assess the efficacy of the incentive.
    Type: Application
    Filed: June 18, 2019
    Publication date: December 26, 2019
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Publication number: 20190392489
    Abstract: Merchants provide incentives for customer transactions on accounts issued to them by issuers. Incentives include a merchant making a donation to entities with whom the merchants and/or the consumers have an affinity such as residence in the community. Each merchant can define the donation to be percentage of the transaction amount. Cryptographically secure chains are provided for uniquely labeling each such transaction and each such donation by way of incorporating role-based digital wallets and multiple synchronized transactional blockchains. Where the donations are used to purchase an Internet-of-Things (IOT) enabled system, real and/or near-real time usage information can be received and transmitted to the logical addresses of the customers and or the merchants so as to confirm efficacy of the donations.
    Type: Application
    Filed: June 20, 2019
    Publication date: December 26, 2019
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES, Michael J. KIMBALL
  • Patent number: 10482478
    Abstract: A method of dynamically generating loyalty program communications based on a monitored physiological state includes: monitoring, with at least one processor, input data detected with at least one sensor coupled to an electronic device associated with a member profile; based on the monitored input data, for one or more of the at least one sensor, generating a baseline sensor input level associated with a baseline physiological state for the member profile; upon detection of a deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level, identifying a non-baseline physiological state for the member profile; and based on the identified non-baseline physiological state, generating signals for communicating a loyalty program communication to the electronic device associated with the member profile.
    Type: Grant
    Filed: December 23, 2015
    Date of Patent: November 19, 2019
    Inventors: Terrance Patrick Tietzen, Matthew Arnold Macpherson Bates
  • Publication number: 20180276710
    Abstract: A loyalty program method for incenting a registered customer to conduct a transaction with a registered merchant. The method data mines transaction data between registered merchants and registered customers with an artificial intelligence engine operated by a supercomputer. The method predicts the likelihood that an offer having an incentive will be accepted by a registered customer by conducting a transaction with the registered merchant. The incentive can be a donation by the merchant to an entity with which the registered customer has an affinity in exchange for the registered customer by conducting a transaction with the registered merchant.
    Type: Application
    Filed: March 19, 2018
    Publication date: September 27, 2018
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Publication number: 20180253746
    Abstract: The present invention is a system, data access management utility and a method of generating links between local merchants and community programs, whereby the merchant may provide incentives to customers in relation to community programs. The present invention may track community programs, as well as both online and offline customer transactions between participants that make use of the incentive. The present invention may include as participants, customers, merchants, community organizations, intermediaries, and other groups or individuals. Participants may have participant identifiers, which may be linked to a payment source. Data may be collected about all participants, either expressly, or from offline or online transactions between participants utilizing a participant identifier, and said data may be stored in a data storage area. All data in the data storage area may be utilized by logic tool, which may provide information, such as details of consumer behavior and analytic reporting.
    Type: Application
    Filed: March 7, 2018
    Publication date: September 6, 2018
    Inventors: Terrance Patrick TIETZEN, Ronald James MACKAY, Matthew Arnold Macpherson BATES
  • Publication number: 20170278125
    Abstract: A method of dynamically displaying visual identifiers. The method includes receiving transaction data associated with a transaction between a registered customer and a registered merchant; based on a customer identifying data in the transaction data, determine a heart group associated with a customer profile of the registered customer; update a heart group score for a merchant profile of the registered merchant based on the received transaction data; and controlling display of a visual identifier associated with the heart group at a display associated with the merchant based on the heart group score.
    Type: Application
    Filed: February 20, 2017
    Publication date: September 28, 2017
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Publication number: 20160203497
    Abstract: A method of dynamically generating loyalty program communications based on a monitored physiological state includes: monitoring, with at least one processor, input data detected with at least one sensor coupled to an electronic device associated with a member profile; based on the monitored input data, for one or more of the at least one sensor, generating a baseline sensor input level associated with a baseline physiological state for the member profile; upon detection of a deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level, identifying a non-baseline physiological state for the member profile; and based on the identified non-baseline physiological state, generating signals for communicating a loyalty program communication to the electronic device associated with the member profile.
    Type: Application
    Filed: December 23, 2015
    Publication date: July 14, 2016
    Inventors: Terrance Patrick Tietzen, Matthew Arnold Macpherson Bates
  • Publication number: 20160180360
    Abstract: A network communication system for exchanging feedback data between merchant systems and cardholder devices. Cardholder devices receive and process speech signals for feedback requests and generate speech signals for feedback responses. A feedback component has a text to speech processor for generating the speech signals for the feedback requests using feedback request data records, and a speech to text processor for generating feedback response data records by transforming the speech signals for feedback responses. A notification management processor manages transmissions of the speech signals for feedback requests by determining, for each feedback request, a respective delivery notification delay.
    Type: Application
    Filed: December 18, 2015
    Publication date: June 23, 2016
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES, Michael J. KIMBALL, Kevin CATHRO
  • Publication number: 20160104187
    Abstract: A method for changing operation modes includes receiving disaster information from trending data, a newsfeed, or an alert message; upon detecting at least one redirection trigger from the disaster information, configuring a loyalty system to operate in a redirection mode; receiving or accessing data associated with a transaction between a customer and a merchant; determining, from at least one of customer information and merchant information in the data associated with the transaction, a donation amount and a location associated with the transaction; when the loyalty system is configured to operate in a redirection mode, generating signals to cause accrual of at least a portion of the donation amount to a redirection account based on the location associated with the transaction; and generating signals to cause accrual of any remaining portion of the donation amount to one or more defined donation accounts based on charity catchment area parameters.
    Type: Application
    Filed: October 9, 2015
    Publication date: April 14, 2016
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Publication number: 20160086212
    Abstract: Systems, methods, devices and computer-readable media for generating incentives for a loyalty system are described. A method includes: receiving, at at least one processor, data reflective of transactions conducted by a plurality of customers; processing, at the at least one processor, the data to determine a set of attributes for each of the plurality of customers; classifying, at the at least one processor, each of the plurality of customers according to at least one of a plurality of customer groups based on the determined set of attributes; and generating, at the at least one processor, an incentive targeting customers in at least one of the plurality of customer groups.
    Type: Application
    Filed: September 18, 2015
    Publication date: March 24, 2016
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Patent number: 9230263
    Abstract: The present invention is a system, data access management utility and a method of generating links between local merchants and community programs, whereby the merchant may provide incentives to customers in relation to community programs. The present invention may track community programs, as well as both online and offline customer transactions between participants that make use of the incentive. The present invention may include as participants, customers, merchants, community organizations, intermediaries, and other groups or individuals. Participants may have participant identifiers, which may be linked to a payment source. Data may be collected about all participants, either expressly, or from offline or online transactions between participants utilizing a participant identifier, and said data may be stored in a data storage area. All data in the data storage area may be utilized by logic tool, which may provide information, such as details of consumer behaviour and analytic reporting.
    Type: Grant
    Filed: June 30, 2015
    Date of Patent: January 5, 2016
  • Publication number: 20150302451
    Abstract: The present invention is a system, data access management utility and a method of generating links between local merchants and community programs, whereby the merchant may provide incentives to customers in relation to community programs. The present invention may track community programs, as well as both online and offline customer transactions between participants that make use of the incentive. The present invention may include as participants, customers, merchants, community organizations, intermediaries, and other groups or individuals. Participants may have participant identifiers, which may be linked to a payment source. Data may be collected about all participants, either expressly, or from offline or online transactions between participants utilizing a participant identifier, and said data may be stored in a data storage area. All data in the data storage area may be utilized by logic tool, which may provide information, such as details of consumer behaviour and analytic reporting.
    Type: Application
    Filed: June 30, 2015
    Publication date: October 22, 2015
    Inventors: Terrance Patrick TIETZEN, Ronald James MACKAY, Matthew Arnold Macpherson BATES
  • Publication number: 20150302453
    Abstract: Methods, devices and media for a pre-enrollment registration system are described.
    Type: Application
    Filed: April 14, 2015
    Publication date: October 22, 2015
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Publication number: 20150220958
    Abstract: Systems, devices and methods for a loyalty system are described. A method includes receiving, at least one processor associated with a transaction processing system, transaction data associated with a transaction between a customer and a merchant; upon or concurrently with clearing the transaction, determining, with the at least one processor, a membership classification for the transaction; and generating, at the at least one processor, signals for accruing an interchange fee based on the membership classification and the transaction data.
    Type: Application
    Filed: February 3, 2015
    Publication date: August 6, 2015
    Inventors: Terrance Patrick TIETZEN, Matthew Arnold Macpherson BATES
  • Publication number: 20150149269
    Abstract: Methods, systems and device for verifying a transaction in a loyalty or advertising system are described. One such method includes: receiving, at least one processor, transaction data associated with a transaction between a customer and a merchant; determining, at the at least one processor, from the transaction data whether the customer and the merchant are associated with the loyalty or advertising system; and upon determining from the transaction data whether the transaction corresponds to a reward or advertisement, triggering the redemption of the reward or advertisement.
    Type: Application
    Filed: November 26, 2014
    Publication date: May 28, 2015
    Inventors: Terrance Patrick Tietzen, Matthew Arnold Macpherson Bates, Ronald James MacKay
  • Publication number: 20150142544
    Abstract: An open loop cashless payment system incents a consumer account holder to transact in a physical store with a merchant who agrees to make an auditable donation to a charity when the transaction is conducted on an account issued to the consumer account holder. The consumer account holder may direct the donation to a specific charity within a predetermined geographically determined community where the transaction was physically conducted. The consumer account holder can register an obligation to make a donation matching that of the merchant, where the consumer account holder's donation is initially paid by the consumer account's issuer for reimbursement by the consumer account holder to the issuer after the consumer account holder receives their account statement. The merchant's acquirer, the issuer, and a transaction handler for the issuer and acquirer may also make donations as directed by the consumer account holder.
    Type: Application
    Filed: June 14, 2013
    Publication date: May 21, 2015
    Inventors: Terrance Patrick Tietzen, Matthew Arnold Macpherson Bates
  • Publication number: 20140379457
    Abstract: The present invention is a system, data access management utility and a method of generating links between local merchants and community programs, whereby the merchant may provide incentives to customers in relation to community programs. The present invention may track community programs, as well as both online and offline customer transactions between participants that make use of the incentive. The present invention may include as participants, customers, merchants, community organizations, intermediaries, and other groups or individuals. Participants may have participant identifiers, which may be linked to a payment source. Data may be collected about all participants, either expressly, or from offline or online transactions between participants utilizing a participant identifier, and said data may be stored in a data storage area. All data in the data storage area may be utilized by logic tool, which may provide information, such as details of consumer behaviour and analytic reporting.
    Type: Application
    Filed: September 9, 2014
    Publication date: December 25, 2014
    Inventors: Terrance Patrick Tietzen, Ronald James Mackay, Matthew Arnold Macpherson Bates
  • Publication number: 20140136300
    Abstract: A merchant incentivizes an account holder to make an authorized transaction by terms and agreement to auditably donate to the account holder's affinity entity. To incent desirable commerce with locals, the merchant's terms may limit its donation by a derivation of navigation time between account holder and merchant, and/or by date and time of the transaction. The account holder can direct the donation to one of more affinity entities within their own community, and/or within a community where the transaction was physically conducted. An account holds can also donate at the time of transaction where the donation is paid by the account's issuer for reimbursement as a debit to the account holder's account statement. Other payment system participants may donate (the merchant's acquirer, issuer, and transaction handler for the issuer and acquirer), by way of favorable interchange rates, can also make audible donations to account holder directed affinities entities.
    Type: Application
    Filed: January 23, 2013
    Publication date: May 15, 2014