Patents by Inventor Paul Roller Michaelis

Paul Roller Michaelis has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHOD FOR TRANSMITTING MULTIPLE TEXT STREAMS OF A COMMUNICATION IN DIFFERENT LANGUAGES
    Publication number: 20140244235
    Abstract: A communication, such as a voice communication, is established between a communication device and a media application. The media application may be, for example, a voice conferencing system or a media server. Some or all of the communication is translated into a plurality of text streams that are in different languages. The plurality of text streams are transmitted to the communication device along with the stream of the communication. The communication device receives the text streams in the different languages and the stream of the communication. A user of the communication device can select a language for displaying one or more of the text streams in the different languages. The text stream associated with the selected language is then displayed to the user in conjunction with the stream of the communication.
    Type: Application
    Filed: February 27, 2013
    Publication date: August 28, 2014
    Applicant: AVAYA INC.
    Inventor: Paul Roller Michaelis
  • Method, apparatus, and system for providing real-time PSAP call analysis
    Patent number: 8817952
    Abstract: Methods, apparatus, and systems are provided such that a Public Safety Answering Point (PSAP) may utilize a new model to handle Open Line emergency calls, including audio optimization, automation, analysis, and presentation. Embodiments of the present disclosure assist with the difficult task of identifying background noise while trying to listen and talk to a caller, and give the best possible audio from the caller to the emergency call-taker or dispatcher. More particularly, an audio stream is split into at least two instances, with a first instance being optimized for speech intelligibility and provided to a call-taker or dispatcher and a second instance being provided for background sound analysis. Accordingly, the new PSAP Open Line model may allow for significantly more efficient emergency assessment, location, and management of resources.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: August 26, 2014
    Assignee: Avaya Inc.
    Inventors: Jon Bentley, Mark Fletcher, Joseph L. Hall, Avram Levi, Paul Roller Michaelis, Heinz Teutsch
  • Licensing and certificate distribution via secondary or divided signaling communication pathway
    Patent number: 8800049
    Abstract: In one embodiment, the present invention is directed to the use of separate communication pathways over different types of networks to handle bearer and control signaling in connection with a license transaction.
    Type: Grant
    Filed: August 26, 2009
    Date of Patent: August 5, 2014
    Assignee: Avaya Inc.
    Inventors: Paul Roller Michaelis, David S. Mohler, Douglas W. Swartz, Roger L. Toennis
  • TELECOMMUNICATIONS METHODS AND SYSTEMS PROVIDING USER SPECIFIC AUDIO OPTIMIZATION
    Publication number: 20140200884
    Abstract: Systems and methods for applying user specific acoustic adjustment parameters are provided. The intelligibility of speech for a particular user is determined and a set of acoustic adjustment parameters is determined. The set or template of acoustic adjustment parameters for the user is placed in central store, for example provided as or in association with a server. The template can be obtained from the server for application in connection with a communication involving the user by providing an identification of the template.
    Type: Application
    Filed: January 17, 2013
    Publication date: July 17, 2014
    Applicant: Avaya Inc.
    Inventors: Chris McArthur, Paul Haig, John C. Lynch, Paul Roller Michaelis
  • Detection of a rolling motion or sliding motion of a body part on a surface
    Patent number: 8760429
    Abstract: An optical scanner scans a first portion of a print of a body part such as a finger in a first area of an optical surface. The optical scanner detects a motion of the body part to a second area of the optical surface. This can be done in various ways. One way is for the optical scanner to detect a sliding motion of the body part to determine if most of the first portion of the print is in the second area. Another way is for the optical scanner to determine a rolling motion of the print based on a continuity of the print from the first area to the second area. A similar system and method is disclosed which detects a rolling motion of a body part by using a sleeve with multiple properties.
    Type: Grant
    Filed: July 3, 2013
    Date of Patent: June 24, 2014
    Assignee: Avaya Inc.
    Inventors: Paul Roller Michaelis, David S. Mohler, Richard L. Robinson, Douglas Max Grover
  • METHOD, APPARATUS, AND SYSTEM FOR PROVIDING REAL-TIME PSAP CALL ANALYSIS
    Publication number: 20140169534
    Abstract: Methods, apparatus, and systems are provided such that a Public Safety Answering Point (PSAP) may utilize a new model to handle Open Line emergency calls, including audio optimization, automation, analysis, and presentation. Embodiments of the present disclosure assist with the difficult task of identifying background noise while trying to listen and talk to a caller, and give the best possible audio from the caller to the emergency call-taker or dispatcher. More particularly, an audio stream is split into at least two instances, with a first instance being optimized for speech intelligibility and provided to a call-taker or dispatcher and a second instance being provided for background sound analysis. Accordingly, the new PSAP Open Line model may allow for significantly more efficient emergency assessment, location, and management of resources.
    Type: Application
    Filed: March 15, 2013
    Publication date: June 19, 2014
    Applicant: AVAYA INC.
    Inventors: Jon BENTLEY, Mark FLETCHER, Joseph L. HALL, Avram LEVI, Paul Roller MICHAELIS, Heinz TEUTSCH
  • SPEAKER PHONE NOISE SUPPRESSION METHOD AND APPARATUS
    Publication number: 20140133647
    Abstract: Systems and methods for removing noise from an audible signal are provided. More particularly, a vibration sensor is used to obtain a vibration signal from an environment including a communication device. The signal from the vibration sensor is combined with a signal from a microphone associated with the communication device, to create a modified audible signal. More particularly, a filtering or subtraction process can be performed with respect to the audible signal, at a time corresponding to an event detected as part of the vibration signal. The resulting modified audible signal can have reduced noise as compared to the original audible signal.
    Type: Application
    Filed: November 14, 2012
    Publication date: May 15, 2014
    Applicant: AVAYA INC.
    Inventors: Paul Roller Michaelis, David S. Mohler
  • METHOD AND APPARATUS FOR AUTOMATIC COMMUNICATIONS SYSTEM INTELLIGIBILITY TESTING AND OPTIMIZATION
    Publication number: 20140046656
    Abstract: Systems and methods for automatic user specific, condition specific communication system intelligibility testing and optimization are provided. The intelligibility of speech for a particular user is determined using a test of intelligibility administered by an interactive voice response (IVR) application running on a communication server. The intelligibility test can be run for a particular user under different conditions. For each user and/or set of conditions, a set of speech signal adjustment parameters can be determined. A set of speech signal adjustment parameters that will enhance the intelligibility of a speech signal for a user are applied when that user is involved in a communication session. The particular set of speech signal adjustment parameters selected can depend on the communication equipment and/or environment associated with the communication session.
    Type: Application
    Filed: August 8, 2012
    Publication date: February 13, 2014
    Applicant: AVAYA INC.
    Inventors: Paul Roller Michaelis, Paul Haig, John C. Lynch, Chris McArthur
  • Latency compensation adjunct for teleconference voice switches
    Patent number: 8649493
    Abstract: When making a decision about who should have control of a voice channel in a teleconference, one exemplary aspect is directed toward a voice switch mechanism that determines and takes into account a latency (such as a round trip latency) of each participant's path to the switch. The switch uses this information to ensure that short-latency paths do not have an unfair advantage over long-latency paths when individuals competitively seek control of the voice channel. Illustratively, if an individual is participating in the path that has a round trip latency of 300 ms or greater than that of other participants, the voice switch creates a level playing field even if it detects voice energy from a short-latency user first by granting control of the channel to the long-latency user if voice energy is detected from that user within 300 ms of the short-latency detection.
    Type: Grant
    Filed: December 27, 2010
    Date of Patent: February 11, 2014
    Assignee: Avaya Inc.
    Inventor: Paul Roller Michaelis
  • PERSONAL IDENTIFICATION AND INTERACTIVE DEVICE FOR INTERNET-BASED TEXT AND VIDEO COMMUNICATION SERVICES
    Publication number: 20140029472
    Abstract: The present invention is directed to a method and device for assigning a telephone number to a browsing session and for providing physical location information to a public safety answering point in association with a web-based chat or relay session.
    Type: Application
    Filed: September 27, 2013
    Publication date: January 30, 2014
    Applicant: Avaya Inc.
    Inventors: Paul Roller Michaelis, Roger L. Toennis
  • Enhancing network information retrieval according to a user search profile
    Patent number: 8635216
    Abstract: An enhancement to a search engine is disclosed for prioritizing search results obtained from an information search engine such as those accessible via a network (e.g., the Internet and/or a corporate intranet). In response to a user search query, the enhanced search engine of the invention prioritizes the search results using stored information indicative of network sites: (a) previously visited by the user, and/or (b) to which the user has indicated an interest (or disinterest) in the content thereof. Additionally, the invention prioritizes the search results using stored information indicative of other users that are determined to have similar searching interests. Thus, since the stored information can dynamically change, repeated performances of the same search can present different initial, more user customized, portions of the search results.
    Type: Grant
    Filed: September 30, 2004
    Date of Patent: January 21, 2014
    Assignee: Avaya Inc.
    Inventors: Neil Hepworth, Paul Roller Michaelis
  • Location-based automatic modification of a portable browser's home page and bookmarks
    Patent number: 8631158
    Abstract: A system is provided that includes: (a) a tracking module 140 operable to determine physical locations of subscribers and when a physical location of a selected subscriber has changed and (b) in response to a change in the physical location of the selected subscriber, a content provider 144 operable to select, from among a set of resource providers, a smaller set of resource providers of potential interest to the selected subscriber and provide to the selected subscriber's communication device resource provider content 134 associated with one or more members of the subset of resource providers.
    Type: Grant
    Filed: January 25, 2008
    Date of Patent: January 14, 2014
    Assignee: Avaya Inc.
    Inventors: Paul Roller Michaelis, David Scott Mohler
  • TACTILE INDICATION OF TRANSMISSION QUALITY IMPAIRMENTS
    Publication number: 20130331149
    Abstract: Systems and methods for providing a tactile alert or indication of a condition comprising a transmission quality impairment affecting a communication device are provided. More particularly, in response to detecting a transmission quality impairment, a tactile alert can be provided to the user of the communication device. The tactile alert can be varied in a recognizable way to indicate the type and/or degree of impairment. The generation of a tactile alert allows the user to be apprised of the condition, which may prevent the provision of speech or other input by the user from being clearly received by other communication endpoints, to be provided with certainty. Moreover, the condition can be communicated in compliance with communication device accessibility requirements.
    Type: Application
    Filed: June 7, 2012
    Publication date: December 12, 2013
    Applicant: AVAYA INC.
    Inventor: Paul Roller Michaelis
  • SPECIAL HANDLING OF CERTAIN TYPES OF COMMUNICATIONS
    Publication number: 20130331053
    Abstract: Systems and methods for providing special handling for certain types of communications are provided. More particularly, a normally secured access point can permit emergency communications to be transmitted in connection with unauthorized communication devices. Supplemental communications, for example to websites included in a predefined list by a communication device, can also be permitted once an emergency communication by that communication device has been allowed. Accordingly, emergency communications can be supported, while continuing to limit access with respect to non-emergency communications.
    Type: Application
    Filed: June 6, 2012
    Publication date: December 12, 2013
    Applicant: AVAYA INC.
    Inventors: Jason H. Vick, Paul Roller Michaelis
  • System for transmitting high quality speech signals on a voice over internet protocol network
    Patent number: 8605620
    Abstract: The VoIP quality speech process is activated when a subscriber accesses a speech quality sensitive resource or in response to an activation of the feature by the subscriber, or when it is determined that the originating subscriber terminal device requires the transmission of high quality speech signals. A transmit buffer, associated with the port circuit that serves the originating device, stores a predetermined number of packets as they are transmitted from the originating device. In the case of lost or damaged packets, the VoIP quality speech system activates the transmit buffer to retransmit the missing or damaged packet to the destination device. Intelligent buffer management is provided, where the destination device can regulate the size of the transmit buffer as well as the size of its jitter buffer.
    Type: Grant
    Filed: July 6, 2012
    Date of Patent: December 10, 2013
    Assignee: Avaya Inc.
    Inventors: Dean David Beightol, Paul Roller Michaelis
  • METHOD AND APPARATUS FOR IDENTIFYING A SPEAKER
    Publication number: 20130321133
    Abstract: Systems and methods for identifying a participant providing audible information during a communication session are disclosed. More particularly, speech localization is utilized to determine a location of the participant providing audible information. An identification device determined to be at a location corresponding to the location of the participant providing audible information is identified. The identity of the participant providing the audible information is then obtained by mapping the identification device to the participant. The information identifying the participant providing audible information can be provided to other endpoints of the communication session.
    Type: Application
    Filed: June 1, 2012
    Publication date: December 5, 2013
    Applicant: Avaya Inc.
    Inventors: Paul Roller Michaelis, David S. Mohler
  • Meeting notification and merging agents
    Patent number: 8600794
    Abstract: The present invention is directed generally to an information manager that identifies currently scheduled meetings satisfying selected search parameters, discloses, when permitted, details of the identified meetings to requestors, and merges requested and existing meetings when appropriate.
    Type: Grant
    Filed: June 16, 2006
    Date of Patent: December 3, 2013
    Assignee: Avaya Inc.
    Inventors: Colin Blair, Paul Roller Michaelis, James K. Wan
  • Customer loyalty, product demonstration, and store/contact center/internet coupling system and method
    Patent number: 8589245
    Abstract: A system for storing information about searches and inquiries by a customer is provided. The system includes a customer service server that receives information from two or more sources, such as from a retail location sales agent, a website, a call center agent, etc. The information is associated and correlated to interrelate inquiries from the different sources. Further, when the user enters a retail location, a node or server at the retail location can push test application to a user's mobile device based on the past inquiries. These test applications are provided only when the customer is present in the retail location. As such, hacking the application is prevented. Further, with the customer using the application in the retail location, a sales agent is present to assist the customer.
    Type: Grant
    Filed: January 9, 2012
    Date of Patent: November 19, 2013
    Assignee: Avaya Inc.
    Inventors: Paul Roller Michaelis, David S. Mohler
  • Detection of a rolling motion or sliding motion of a body part on a surface
    Patent number: 8581842
    Abstract: An optical scanner scans a first portion of a print of a body part such as a finger in a first area of an optical surface. The optical scanner detects a motion of the body part to a second area of the optical surface. This can be done in various ways. One way is for the optical scanner to detect a sliding motion of the body part to determine if most of the first portion of the print is in the second area. Another way is for the optical scanner to determine a rolling motion of the print based on a continuity of the print from the first area to the second area. A similar system and method is disclosed which detects a rolling motion of a body part by using a sleeve with multiple properties.
    Type: Grant
    Filed: January 19, 2010
    Date of Patent: November 12, 2013
    Assignee: Avaya Inc.
    Inventors: Douglas Max Grover, Paul Roller Michaelis, David S. Mohler, Richard L. Robinson
  • DETECTION OF A ROLLING MOTION OR SLIDING MOTION OF A BODY PART ON A SURFACE
    Publication number: 20130293501
    Abstract: An optical scanner scans a first portion of a print of a body part such as a finger in a first area of an optical surface. The optical scanner detects a motion of the body part to a second area of the optical surface. This can be done in various ways. One way is for the optical scanner to detect a sliding motion of the body part to determine if most of the first portion of the print is in the second area. Another way is for the optical scanner to determine a rolling motion of the print based on a continuity of the print from the first area to the second area. A similar system and method is disclosed which detects a rolling motion of a body part by using a sleeve with multiple properties.
    Type: Application
    Filed: July 3, 2013
    Publication date: November 7, 2013
    Inventors: Paul Roller Michaelis, David S. Mohler, Richard L. Robinson, Douglas Max Grover