Abstract: A system comprising: one or more first user terminals each for a respective user, each of the first user terminals comprising a first interface to a service run over a communication network; an authorisation mechanism arranged to conditionally verify the users of the first user terminals as being licensed to use the communication service based on a first indication received via the first interface; and one or more second user terminals each for a respective user, each of the second user terminals comprising a second, alternative interface to the communication service; wherein the second interface is not operable to provide the first indication to the authorisation mechanism; and wherein the authorisation mechanism is configured to conditionally verify the users of the second user terminals as being licensed to use the communication service based on a second indication received via the second interface.

Abstract: A method run in a gateway for detecting a communication link between a called telephone and a telephone switch is provided. The method firstly detects if a ringer equivalency number (REN) is equal to zero. If the REN equals to 0, the method further determines if each discharge curve of a positive wire and a negative wire of the called telephone complies with a corresponding standard discharge curve, so as to determine if the communication link between the called telephone and the telephone switch has been established.

Abstract: A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status module, an endpoint interface module, a storage interface module, a call transfer module, a TAPI interface module, a configuration module, and an extension library module. A server is capable of prompting several devices for an input and then accepting an input from any of the devices. Thus, a server enables a user to initiate a phone call on one device and then input information using a different device.

Abstract: Transparent caller name authentication is provided to authorized third parties by creating an Public Key Infrastructure (PKI) certificate chain. An owner of a registered caller name can authorize third parties to use the caller name by issuing a PKI sub-certificate to each authorized third party. An authenticated caller name displays the owner's name to the called party. Outsourcing and mobile employment is thereby facilitated, and called party confusion is reduced.

Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.

Abstract: Systems and methods which facilitate selection of communication carriers for communications made in association with a controlled environment facility by a party to the communications are shown. Embodiments allow for a calling party and/or a called party to select a preferred communication carrier from a plurality of communication carriers for a current communication and/or one or more future communications. A party's carrier selection may be stored by a communication processing system for use with respect to a plurality of communication sessions. Embodiments provide a conflict resolution algorithm to arbitrate conflicting carrier selections where both a calling party and a called party to select a carrier for a communication session. Embodiments provide a premise based communication processing system, a centralized communication processing system, or a distributed configuration comprising a hybrid of the foregoing premise based and centralized configurations.

Abstract: A client of a telephone number mapping (ENUM) server is used to protect the ENUM server from a Denial of Service (DoS) attack. The DoS attack may comprise a plurality of attempts to place exception calls from one or more end user devices that are unregistered. The one or more end user devices may originate from a service provider network.

Abstract: A method of authorising a user of a first packet-based communication network to access a second packet-based communication network. The method comprises: receiving an authorization request from a user terminal of the user at a first network element of the first packet-based communication network, the authorization request comprising a first user identity; responsive to the authorization request, transmitting a request to create a second user identity from the first network element to a second network element of the second packet-based communication network; the second network element creating the second user identity for use in the second packet-based communication network, the second user identity being derivable from the first user identity according to a predetermined rule; and storing the second user identity in the second packet-based communication network for use with subsequent communication events over the second packet-based communication network.

Abstract: A telephone call management system is provided including a local system and a central site server using improved blocked or restricted call means including network traffic management. Decisions to allow or block a call to called parties are accomplished by using flagged indicators associated with certain called telephone numbers, with subsequent verification of a central database. The system includes management software capable of implementing widespread or local changes to the system and is further capable of modifying or setting any number of user account parameters.

Abstract: Systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through the use of one or more third party databases are shown. For example, a controlled environment facility information management system may access a database external thereto, such as a victim notification database, which is created and maintained by a third party unrelated to the controlled environment facility. Such third party database access may be accomplished at the point of call validation or caller verification for determining the treatment of the call (e.g., allowed, blocked, allowed with limitations, etcetera). Such call treatment determinations may be made with respect a particular prisoner or other resident of the controlled environment facility making the call, may be made with respect to all calls made from a particular controlled environment facility, may he made with respect to a group of controlled environment facilities, etcetera.

Abstract: Restriction on call connections is controlled by grouping a plurality of terminals. One or more groups each including one or more terminals are provided. Each of the one or more groups is associated with the maximum number of calling terminals and a group restriction relaxing ratio indicating a relaxing degree of restriction with respect to a predetermined normal restriction ratio. Restriction on a call connection of a terminal belonging to a group is controlled on the basis of a group restriction ratio assigned to the group when the number of terminals being making phone calls is less than the maximum number of calling terminals that is provided for the group. The group restriction ratio is calculated using the predetermined normal restriction ratio and the group restriction relaxing ratio associated with the group.

Abstract: A networking system may comprise a web site serviced by a web server assembly. The web site may generally comprise a combination of the following components: a crediting system, a chat bidding system, a performance bidding system, a telephony switching system, a media interaction system, a display system, a photo management system, and a messaging system. An exemplary embodiment of the chat bidding system may comprise a plurality of common user accounts, a queue, and a featured user account. Common users of the common user accounts may pose tasks to the featured user, and may make a pledge for each task. The tasks may be stored in, and sorted by, the queue based on their pledges. A featured user of the featured user account may be presented with a highest ranked task in the queue, and may choose to respond to the task or to skip the task.

Abstract: There is proposed a mechanism for controlling a communication connection establishment to a subscriber using service including blacklisting, whitelisting, authentication request and/or Turing test for unsolicited communications prevention. Furthermore, there is proposed a management system used to configure a corresponding communication connection establishment control on the basis of an interface for the subscriber for defining a personalized communication connection establishment control profile.

Abstract: A system and method for event notification and access control for Distributed Hash Tables (DHTs) using an event triggering mechanism for DHT-based Peer-to-Peer (P2P) overlay networks is described. According to an embodiment of the invention, a user interested in certain event can insert a trigger into the DHT. When the event occurs, the trigger fires and causes a pre-defined action to be executed. According to another embodiment of the invention, a user peer inserts a trigger resource record, which includes instructions to execute a specified action upon occurrence of the event, into the DHT. A monitored resource record, with which the event is or will be associated, is identified. A monitoring peer, responsible for maintaining the monitored resource record, is then identified. The trigger resource record is maintained at the monitoring peer.

Abstract: The Invention is an apparatus and method of providing a valet telephone service. A dedicated wireless telephone is provided to a subscriber as a benefit of subscription. The dedicated wireless telephone will place calls only to and receive calls only from a service provider central computer. Incoming and outgoing calls to or from subscriber over said dedicated wireless telephone are screened or completed by an operator. Outgoing calls are completed by the operator to private contacts at locations ranked by time of day and day of the week. Incoming calls to subscriber are connected to subscriber at locations ranked by time of day and day of the week. Calls to subscriber outside telephone numbers are forwarded permanently to the central computer and screened by the operator.

Abstract: Computer-implemented systems and methods for controlling the blocking of telephone calls are disclosed. A person, for example, bothered by calls from a prison inmate may desire to block future call attempts from that inmate or even desire to block all calls from the confinement/correctional institution at which the inmate is housed. To reduce accidental and fraudulent call blocking, various techniques are used to verify that the party requesting the block is, in fact, the party in control of the telephone number requested to be blocked. Embodiments herein enable call blocking using systems that require little or no human interaction to process a block request, reduce or eliminate accidental blocks via a callback confirmation process, create a documentation trail via the use of a profile and PIN system used for the processing of a block, and/or reduce fraudulent blocks by parties other than those authorized to do so via CNAM (Caller ID) verification.

Abstract: A voice over Internet protocol (VoIP) telephone server is disclosed and includes a computer readable medium that is accessible to a processor. A centralized address book is embedded within the computer readable medium. Further, a computer program is embedded within the computer readable medium and the computer program utilizes the centralized address book to selectively restrict incoming telephone calls and outgoing telephone calls. The centralized address book can include a plurality of address books and each of the plurality of address books is associated with a corresponding VoIP telephone coupled to the VoIP telephone server. The computer program can include instructions to determine whether an address book only calling lock is on for the VoIP telephone. Moreover, the computer program can include instructions to determine whether an originating telephone number associated with an incoming telephone is stored within the centralized address book.

Abstract: Novel methods and devices for securing telephone access. A security code is associated with a phone number that is to be secured. A securing device that stores the security code is connected with the phone line of the phone number, and intercepts each calling to the phone number by requesting inputting of a security code and comparing the input code with the stored security code. The calls with a matching security code would be allowed to go through to the phone number's owner.

Abstract: A mechanism is provided whereby a parent, or other second party, can monitor and/or control a child's or other first party's wireless device usage. An interface can allow the parent to set rules for the child's usage, and can specify that the parent should receive messages when a call is made to or from the child's wireless device. In addition to call information, the message may prompt the parent for approval of the call connection. Thus, a parent can decide whether a call that is incoming from or outgoing to a third party should be permitted.

Abstract: A method of implementing call compliance at a central facility through account specific access, the method involving: receiving a call from a caller on an incoming connection; obtaining and verifying account information; enabling the caller on the incoming connection to initiate an outgoing call on an outgoing connection depending on account information; receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection; checking a do-not-call database for an indication of whether the destination is a do-not-call destination; if it is determined that the destination is a do-not-call destination, blocking the outgoing call from taking place over the outgoing connection; and if it is determined that the destination is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection.

Abstract: A system and method for monitoring telephone activity and conversation content in a correctional facility comprises providing a communicative connection between a caller and a recipient, alerting at least one of the caller and the recipient that the communications may be recorded, delivering the conversation between the caller and the recipient over the communicative connection and storing the conversation into a call record memory. After the communicative connection has been terminated, speech recognition software is executed to identify a plurality of conversation words within the call record memory. By comparing the conversation words with a database of trigger words, a determination can be made as to whether the conversation is of interest to the correctional facility. Based on that comparison step, a detection response is executed.

Abstract: Systems and methods which collect information regarding users of controlled environment visitation terminals for identification of one or more parties to a visitation conversation are shown. Identifying information may be provided by various means, such as entry of a PIN, RFID, biometrics, etcetera. Embodiments provide a closed circuit visitation communication system in which a single port of a communication control system is used with respect to a pair of visitation terminals. Embodiments operate to prevent communication between a resident of a controlled environment facility and a visitor while identifying information is collected and verified.

Abstract: Systems and methods providing radio frequency identification (RFID) of individuals, as may be implemented with respect to a controlled environment facility, using RFID transducer technology deployed in association with a user terminal, such as telephone or multimedia kiosk, are shown. Embodiments operate to identify residents of a controlled environment facility and control one or more transactions associated with the residents and/or actions of the residents using a RFID system in which a user presents a RFID transponder in proximity to a RFID transducer for identification. RFID tags of embodiments comprise data which identifies an individual, data which may be used to identify an individual, or a combination of both. RFID systems of embodiments are adapted to utilize existing communication links for identification of individuals using RFID and/or for controlling transactions, such as calls, using RFID.

Abstract: The monitor is for monitoring the status of a first client telephone, and for sending this status information via a central server to an authorized second client telephone. The central server stores a database of registered client telephones and corresponding client telephones that the client may monitor. A user of a registered client telephone monitors in real time the telephone status of registered friends, family, or co-workers that have agreed to be monitored by the user.

Abstract: A method for dynamically updating a model is described. The method includes accessing a model that specifies expected characteristics for a transaction. The model includes variables associated with fraud. The method also includes receiving at least one value for each of the variables while monitoring transactions, and updating a distribution of values for each variable based on the received value. The received value is compared with the updated distribution to determine a deviation from a threshold value associated with a percentile of the updated distribution that is indicative of fraud.

Abstract: Disclosed are systems and methods for preventing unauthorized persons from using an electronic device within a facility. In such an embodiment, the system may include a RFID tag having unique identification information associated with a wearer of the RFID tag. The RFID tag may be comprised in a non-removable item worn by the wearer, such as a bracelet. This system may also include an RFID reader associated with the electronic device and having an RFID coverage zone for detecting RFID tags within the coverage zone. A device management system may be connected to the reader and configured to determine whether a wearer in the coverage zone is authorized to use the electronic device based at least in part on detected RFID tag's unique identification information. In such an embodiment, the device management system is configured to activate the electronic device if it determines the authorized wearer is detected in the coverage zone.

Abstract: A system, apparatus and method are described for displaying multiple attributes relative to objects in a network management program. In one embodiment, multiple attributes from a plurality of different standards are coalesced together and the coalesced attributes are displayed by a user interface. These coalesced attributes may be shown in such a manner so that inconsistencies between attributes of objects from different standards are reduced or obviated.

Abstract: A system and method for graphically demonstrating a call-processing operation include receiving data representing signals in a telephone call and data from an event-detecting algorithm, the data from the event-detecting algorithm describing an operation of the algorithm on the telephone call, and generating a graphical display including a waveform based on the data representing signals in the telephone call and a graph of the operation of the event-detection algorithm.

Abstract: Disclosed are systems and methods for preventing unauthorized persons from using an electronic device within a facility. In such an embodiment, the system may include a plurality of RFID tags each having unique identification information associated with a wearer of one of the RFID tags. This system may also include an RFID reader associated with the electronic device and having an RFID coverage zone for detecting RFID tags within the coverage zone. A device management system may be connected to the reader and configured to determine whether wearers in the coverage zone are authorized to use the electronic device based at least in part on detected RFID tags' unique identification information. In such an embodiment, the device management system is configured to activate the electronic device if it determines only authorized wearers are detected in the coverage zone, and to deactivate the electronic device if it determines an unauthorized wearer is detected in the coverage zone.

Abstract: A computer implemented method comprising receiving a list of one or more contact points from a sender and comparing the list of one or more contact points to a satellite server's do-not-contact list. Any contact point on the list of one or more contact points that appears on the satellite server's do-not-contact list is reported to the sender. The satellite server's do-not-contact list is generated from a do-not-contact list distributed by a master server. A registrant registers with the master server to provide a registrant contact point to be on the do-not-contact list to be distributed by the master server. The contact points in the registry may be organized in a hierarchy with preferences at one or more levels.

Abstract: Embodiments connect a call in which at least one party is a VoIP call party and monitoring resulting VoIP signals for unauthorized call activity, such as three-way call activity. The monitoring may include monitoring the call for suspend and/or resume events to detect the unauthorized call activity, the suspend and resume events may be generated by a telephone system and passed into a VoIP system associated with the VoIP call party. The monitoring may be carried out by an agent disposed between a VoIP gateway and the VoIP call party or by the VoIP gateway itself.

Abstract: Disclosed are systems and methods which provide a centralized architecture for call processing. Embodiments utilize voice over Internet protocols (VoIP) to carry calls from a location at which calling services are provided to a centralized call processing platform providing call processing functionality, such as calling party identification, call validation, call routing, and connection to the public switched telephone network (PSTN). Call processing gateways may be utilized to provide plain old telephone service (POTS) analog line interfaces for use with a plurality of telephone sets disposed for use at a location and at least one wide area network (WAN) interface for providing high speed data communication to a centralized call processing platform. PSTN interfacing by a call processing platform may be provided as a VoIP connection to the PSTN and/or as POTS trunking. Call processing platforms may provide for data sharing, aggregation, and/or analysis across multiple facilities served.

Abstract: A method and apparatus for managing institutional telephone activity utilizing a computer-based telephony management unit to connect institutional telephones with outside telephone lines. The unit provides institutional users with fully automated, direct dial and collect calling privileges for local, long distance, and international calls. The unit contains a database for storing the calling privileges and restrictions of institutional users, for recording calling transactions made by the users, and for managing user monetary accounts. The unit can record up to 400 hours of conversation in a digital format. The unit provides various administrative capabilities, including user account management, audit trails, transaction reports, centralized management and report capabilities, and detection of fraudulent calling.

Abstract: Preferably for use in a directory enquires system, a method and system are provided for processing user records to determine common entries between them. When two user records are determined to store common information then link data is generated and stored in each user record indicating a link between the two records. This link information is then used in subsequent searching of the user records to determine the most likely result from a list of possible results obtained from a search of the user records. In a directory enquiries system the user records contain user ID and telephone number details as well as address book data of each user's friends, family, or other acquaintances. The address book data is used to determine whether a link between user records should be formed.

Abstract: A system and method of providing multimedia communication services is disclosed. In a particular embodiment, the method includes receiving contextual information including a subscriber identification associated with a wireline communication device at an intelligent service switch (ISS) of an integrated wireline-wireless (IWW) network from a network edge device, where the network edge device has detected a service request at the wireline communication device. The method also includes determining at least one multimedia communication service based on the contextual information and at least one service filter associated with the subscriber identification.

Abstract: A method and apparatus for enabling a network provider to provide a security server in a packet network, e.g., a VoIP network that allows a third party partner to interface an application server hosted in the third party's network with the VoIP network infrastructure are disclosed. The security server provides the appropriate level of network address translations, firewall support, content filtering, and validation for the third party application server.

Abstract: The first responder communication system provides a digitally signed data object identifying first responders. Utilizing the digitally signed data object, a mobile cellular switching system (MCS), has a call completion protocol to verify first responder call status and permit the connection to queue. Upon emergency declaration, non-first responders are denied access to the system. The digitally signed object may be provided by a PIV card interfaced to the wireless cellular telephone. The digitally signed object is released from the PIV after a user enters a PIN using a key pad of the cellular telephone. After the valid digitally signed object has been transmitted, continued priority cell phone operations is provided for the validity time period even though the PIV has been removed from the cell phone interface.

Abstract: The present invention discloses a centralized, digital, computer-based telephone call management system for authenticating users of a telephone system in an institutional facility. The system includes the capacity to allow an institution to control, record, monitor, and bill and report usage and access to a telephone network. The telephone call management system further includes both accounting and management software for use in controlling, monitoring, billing, recording, and reporting usage and access. Also, it can operate over both a Public Switch Telephone Network (PSTN) and a Voice over Internet Protocol (VoIP) infrastructure.

Abstract: In a messaging system, a messaging server transmits signals over the telephone network to be received by equipment at, e.g., the customer premises. Upon receiving a specific signal, the receiving equipment automatically signals the telephone network to connect the call, such as by going off-hook or by performing a hook flash sequence. In the connected state, the receiving equipment can receive data over the network, such as data to provide the recipient with notification information such as emergency notification messages.

Abstract: The present invention seeks to avoid origination or continuation of unauthorized calls, while also avoiding the inconvenience, expense and uncertainty for call parties resulting from premature termination of calls because of erroneous or ill-founded suspicions that unauthorized activities are occurring. By permitting one or more parties to a call that is deemed suspicious to provide information establishing proper authorization, or innocent mistake, security procedures can be assured while avoiding improper false-positive determinations that unauthorized calling activities have occurred. When suspicions cannot be overcome, the called party is requested to terminate the call and a separate continuation link is established to the called party.

Abstract: Convenient and automatic methods are disclosed for reporting a violation of a do-not-call list. The only action required by the callee is to enter a predetermined touch tone pattern on their telephone key pad when they receive the call (e.g. pressing 999), and then hanging up. Network node(s) on the telephone network receive the touch tones and interpret the touch tone pattern as an indication of a violation of the do-not-call list. The network node stores the phone number of the caller, the callee number and the time of the call. The network node automatically generates and sends a notice of violation to the agency administering the do-not-call registry. In alternative embodiments, two network nodes may be involved in automatically generating and transmitting the notice of violation. The nodes may be nodes in a Signaling System 7 network.

Abstract: A method of controlling free phone calls placed from within a secured premises through an institutional phone system generally includes assigning a unique access identifier to an individual caller upon entry into the secured premises; receiving a destination number from the individual caller within the secured premises, the destination number being associated with a telephone located outside the secured premises; determining if the destination number is a per se free number, and, if the destination number is not determined to be a per se free number: receiving the unique access identifier from the individual caller; validating the unique access identifier; and, if the unique access identifier is valid, processing a telephone call to the destination number.

Abstract: A supervisory communication system serving callers with restricted freedom, connected to a local telephone exchange and to a local computer network comprising a data base storing relevant data concerning each possible caller. The system comprises a plurality of call units (11) arranged to be accessible for the callers and each having a handset (12) for carrying out calls, a personal identification means for identifying any caller; and a camera (13) enabling observation of the callers. A switching unit (19) is coupled to each of the call units (11), and a communication server (40) having a memory (50) is connected to the switching unit (19). Supervising terminals (41) are arranged at appropriate locations and served by supervisory personnel, each of whom has a display screen (42) with multiple fields (43 to 45), a loudspeaker (46), a microphone (48) and a keyboard (47).

Abstract: Disclosed are systems and methods which provide for processing of calls by determining when a called number is associated with telephone having a portable interface and providing call processing adapted for addressing issues associated with a portable interface. Call processing may provide for point of demand processing of calls to facilitate completion of calls in real-time, even when such calls are directed to a wireless telephone, a telephone for which LNP has been utilized, or other telephone having a portable interface. If an appropriate relationship has not been already been established for facilitating a call to a telephone having a portable interface, embodiments operate to establish such a relationship. When it is determined that a called number is associated with telephone having a portable interface, embodiments operate to invoke rating schemes appropriate to the called number, possibly including flat rate schemes and rating determined using current location determination.

Abstract: A secure telephone call management system is provided for authenticating users of a telephone system in an institutional facility. Authentication of the users of the telephone call management system is accomplished by using a personal identification number, biometric means, and/or radio frequency means. The secure telephone call management system includes accounting software capable of limiting access to the system based on funds in a user's account or other related limitations. The system includes management software capable of implementing widespread or local changes to the system and is further capable of modifying or setting any number of user account parameters.

Abstract: A predictive model system is used to detect telecommunications fraud. Call records (CDRs) provided by telephone companies are evaluated against specified rules. If one or more rules are matched, the system generates an alert. Pending alerts for a customer form a case, describing the caller's calling patterns. A predictive model determines a score that is predictive of the likelihood that the call involved fraud. Cases are queued for examination by analysts.

Abstract: A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status module, an endpoint interface module, a storage interface module, a call transfer module, a TAPI interface module, a configuration module, and an extension library module. A server is capable of prompting several devices for an input and then accepting an input from any of the devices. Thus, a server enables a user to initiate a phone call on one device and then input information using a different device.

Abstract: Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user's account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.

Abstract: A method for reducing Internet bandwidth used for data transfer between an originating modem and an answering modem over a VoIP connection is provided. Idle data received from the originating modem is detected by an Internet node. The Internet node does not forward the detected received idle data over the VoIP connection. To keep the modem connection between the originating modem and the answering modem alive, the Internet node regenerates idle data and transmits the regenerated idle data to the answering modem upon detecting no data received for forwarding to the answering modem.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.