Display Of Message Related Information Patents (Class 379/88.11)
-
Patent number: 8073121Abstract: Methods, systems, and apparatuses for caller identification messaging are disclosed. According to one embodiment, a calling party uses a Caller ID Messaging Device that supplants the incoming calling line identification (ICLID) signal with a Caller ID Messaging Signal and transmits the Caller ID Messaging Signal to a destination communications address. An alternate embodiment provides that the calling party may use a conventional telephone to access a communications network, activate Caller ID Messaging Services, compose or retrieve a stored Caller ID Message of the Caller ID Messaging Signal, and transmit the Caller ID Messaging Signal to the destination communications address. The Caller ID Message and Caller ID Messaging Signal may include text, video, voice, and/or digital data.Type: GrantFiled: October 28, 2008Date of Patent: December 6, 2011Assignee: AT&T Intellectual Property I, L.P.Inventors: Blake R. Urban, Isaac D. M. White, James E. Dickens, Kevin Forsberg, Charles Sawyer
-
Patent number: 8073429Abstract: A system and method for communicating a message. Various aspects of the present invention may comprise determining whether a communication link between a sender's communication device and a recipient's communication device is presently available. If it is determined that a communication link between the sender's communication device and the recipient's communication device is not presently available, then the sender may be provided with an option to record a message on the sender's communication device for later automatic delivery to the recipient's communication device. A message from the sender may then be recorded on the sender's communication device for later automatic delivery to the recipient's communication device, and the recorded message may be automatically delivered to the recipient's communication device.Type: GrantFiled: September 1, 2005Date of Patent: December 6, 2011Inventors: Jeyhan Karaoguz, James D. Bennett
-
Patent number: 8068591Abstract: A method, system and apparatus for announcing caller information to users over a television link. The method comprises receiving signalling information associated with an incoming call destined for a destination party, the signalling information comprising a portion conveying information regarding an origin of the incoming call and information regarding an identity of the destination party. The method also comprises attempting to establish a telephony link with a device associated with the destination party over a communication network in response to said receiving. The method further comprises attempting to establish a second telephony link with a processing entity to convey said portion of the signalling information to the processing entity to cause delivery of an indication of the origin of the incoming call over a television link associated with the destination party, said indication based on said information regarding an origin of the incoming call.Type: GrantFiled: September 28, 2006Date of Patent: November 29, 2011Assignee: BCE Inc.Inventors: Sieark Joseph Soo, Marie Berthe Barbara Wilkes, Martin Pierre Beauvais
-
Patent number: 8064574Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputtedType: GrantFiled: September 30, 2008Date of Patent: November 22, 2011Assignee: Avaya Inc.Inventors: Gordon R. Brunson, Andrew Charles Zmolek
-
Patent number: 8054042Abstract: A modular power supply that can be adapted to receive and charge practically any type or number of portable electronic devices includes a power converter that receives an AC wall voltage and converts the wall voltage to DC bus voltage. Each charging module has a pair of conductive rails and magnets positioned around the exterior of the module. The power converter has a connector that is physically and electrically coupled to a charging module through a pair of magnets and conductive rails such that the DC bus voltage is applied to the conductive rails of the module. Each charging module has a dock that physically couples to a portable electronic device and supplies a charging voltage produced from the DC bus voltage to the device. Additional charging modules can be physically and electrically coupled together by simply placing the modules adjacent one another through the interaction of the module's conductive rails and magnets.Type: GrantFiled: August 11, 2008Date of Patent: November 8, 2011Assignee: Griffin Technology, Inc.Inventors: Paul P. Griffin, Jr., Mark David Rowan, David Arnold Owens
-
Patent number: 8054949Abstract: A system for identifying an originator based on an image and a method thereof are disclosed. The method includes: transmitting a session initiate protocol INVITE message by inserting predetermined image information in the session initiate protocol INVITE message at a transmitting terminal; and displaying an image by analyzing image information included in a received session initiate protocol INVITE message transmitted from the transmitting terminal at a receiving terminal.Type: GrantFiled: December 14, 2005Date of Patent: November 8, 2011Assignee: LG Electronics Inc.Inventors: Jin Soo Lee, Joo Min Kim, Yong Kyoung Shin
-
Patent number: 8050388Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telType: GrantFiled: September 30, 2008Date of Patent: November 1, 2011Assignee: Avaya Inc.Inventors: Gordon R. Brunson, Andrew Charles Zmolek
-
Patent number: 8045681Abstract: A method for operating a communications link between two telecommunications device requires that speech information be transmitted in a speech channel and data signals are transmitted in a data channel that is separate from the speech channel. This provides a particularly user-friendly, convenient method for operating a telecommunications link. To achieve this, display control commands are transmitted in the data channel as data signals, the display control commands triggering a display on a screen of the telecommunications device that receives the display control commands.Type: GrantFiled: October 19, 2006Date of Patent: October 25, 2011Assignee: Aastra Deutschland GmbHInventors: Andreas Hertel, H.-Dieter Kröger
-
Patent number: 8045688Abstract: A method and a system for presenting customized caller options via a communication device (104) are disclosed. The method includes receiving (404) an incoming call from a calling party at the second communication device. The method further includes comparing (406) a caller Identification (ID) information associated with the incoming call to a pre-defined stored list of caller ID information. Further, the method includes presenting (408) the calling party with customized caller options. The customized caller options are presented as a function of the comparison between the incoming call caller ID information and the pre-defined stored list of caller ID information.Type: GrantFiled: December 18, 2006Date of Patent: October 25, 2011Assignee: General Instrument CorporationInventors: Jeffrey D. Ollis, John M. Coogan
-
Patent number: 8036349Abstract: A method that associates the first telephone number of a first user with a second telephone number of a second user that has a relationship with the first user; tracks incoming and outgoing telephone calls; and stores a plurality of telephone messages received by the first user. For each telephone message, the method assigns such telephone message to one of first, second, and third groups; and sorts the plurality of telephone messages for playback. By doing so, the telephone messages may be prioritized such that the first user may be able to more quickly determine whether or not the first user should return a telephone message, often reducing the number of unnecessary telephone calls and improving efficiency.Type: GrantFiled: March 28, 2008Date of Patent: October 11, 2011Assignee: International Business Machines CorporationInventor: Cary Lee Bates
-
Patent number: 8027450Abstract: A method includes receiving a forwarded call. The forwarded call corresponds to a call forwarded from a first redirecting telephone device to a second redirecting telephone device. The forwarded call has an associated data message that includes a calling number of an originating telephone device and a first redirecting number of the first redirecting telephone device. The method also includes selecting a destination voice mailbox. The destination voice mailbox is selected from a plurality of voice mailboxes associated with a user. The destination voice mailbox is selected based on an evaluation of the first redirecting number and a second redirecting number of the second redirecting telephone device.Type: GrantFiled: December 22, 2009Date of Patent: September 27, 2011Assignee: AT&T Intellectual Property I, L.P.Inventor: Larry B. Pearson
-
Patent number: 8027458Abstract: In accordance with one embodiment, a method for operating a telephonic voice content system is provided. The method, comprises in a non-live agent mode, interacting with a caller by receiving an utterance from the caller, performing a machine selection of voice content to play to the caller based on the utterance, and playing the machine-selected voice content to the caller; and upon receiving a request to speak to a live agent from the caller, switching to a live agent mode wherein a live agent holds a conversation with the caller, and selects voice content to play to the caller based on the conversation; and switching to the non-live agent mode and playing the live agent-selected voice content to the caller.Type: GrantFiled: April 6, 2004Date of Patent: September 27, 2011Assignee: TuVox, Inc.Inventor: Steven Samuel Pollock
-
Patent number: 8019064Abstract: A remote call notification system for incoming calls to a wireline telecommunications device. The system includes a switch, a service control point, an intelligent server, and a monitoring module all in communication with each other. The remote call notification is transmitted to a remote communication device such as a PC, an interactive pager, and a mobile phone. The call notification includes a calling number, the name of a calling party, time and date identifiers, status identifiers that provides a real-time status of the incoming communication, a disposition identifier, and a priority identifier. A remote call notification method including detecting an incoming communication to a subscriber's wireline communication device, creating a remote call notification, assigning an access address associated with a remote communication device, and forwarding the remote call notification to the remote communication device.Type: GrantFiled: December 20, 2007Date of Patent: September 13, 2011Assignee: AT&T Intellectual Property I, L.P.Inventors: James C. Bedingfield, Sr., David A. Levine, Anita Simpson
-
Patent number: 8014497Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputtedType: GrantFiled: October 13, 2006Date of Patent: September 6, 2011Assignee: Avaya Inc.Inventors: Gordon R. Brunson, Andrew Charles Zmolek
-
Patent number: 8005194Abstract: Messages are handled by a determination that an incoming message is in response to a previous outgoing message, where the previous outgoing message is sent from the computing device. The previous outgoing message is identified, as stored on the computing device. Data that indicates information relating to receiving the incoming message is provided with at least (i) a listing of the previous outgoing message, or (ii) a body of the previous outgoing message.Type: GrantFiled: January 24, 2006Date of Patent: August 23, 2011Assignee: Hewlett-Packard Development Company, L.P.Inventors: Raja Venkataraman, Srikiran Prasad
-
Patent number: 8005461Abstract: Voicemail notification messaging for mobile communication devices is disclosed. Voicemail notification messages corresponding to voicemail messages are received through a wireless receiver of the mobile device and voicemail message header lines corresponding to them are displayed in a message list. The mobile device receives the voicemail notification messages from several different voicemail systems for consolidating voicemail message processing using a single common user interface. Preferably, the mobile device provides a graphical user interface (GUI) for the end-user with visual objects corresponding to PLAY, REWIND, FAST FORWARD, SKIP BACK, SKIP FORWARD, as examples, which provides for transparency of voicemail system-specific commands. Advantageously, each voicemail notification message includes voicemail message summary information, such as a calling party identifier, a message time stamp, and message length, for use in providing voicemail message header information in the message list.Type: GrantFiled: June 6, 2003Date of Patent: August 23, 2011Assignee: Research In Motion LimitedInventors: Raymond P. Vander Veen, Mihal Lazaridis
-
Patent number: 7995714Abstract: Included are embodiments of methods for providing voicemail conversion. At least one embodiment of a method includes receiving a message waiting indicator signal in a first protocol, the message waiting indicator signal being received from a Public Switched Telephone Network (PSTN) based voicemail server, the message waiting indicator signal being configured to indicate that a message for a called party has been received by the PSTN based voicemail server. Some embodiment of a method include receiving a PSTN based identifier for an Internet Protocol (IP) based communications device associated with the called party and converting the received message waiting indicator signal from the first protocol to a second protocol, the second protocol being configured for communication to the IP based communications device.Type: GrantFiled: February 9, 2007Date of Patent: August 9, 2011Assignee: AT&T Intellectual Property I, L.P.Inventors: Maria Adamczyk, Anita Hogans Simpson
-
Patent number: 7991128Abstract: A computer implemented method and computer program product for managing conversational input. The process authenticates a user on a device in a set of communication devices for manipulating conversation stubs. The process monitors an exchange of conversation for a triggering event on the device in a set of communication devices. Responsive to detecting the triggering event, the process generates a conversation stub that contains information relating to the topic of conversation. The conversation stub is stored in a storage device located remotely to the set of communication devices. Responsive to receiving a selection of the conversation stub, the process presents the conversation stub on a communication device selected from the set of communication devices.Type: GrantFiled: November 1, 2006Date of Patent: August 2, 2011Assignee: International Business Machines CorporationInventors: Michael Negley Abernethy, Jr., Gabriel Aaron Cohen, Travis M. Grigsby, Renee Marie St. Amant
-
Patent number: 7986771Abstract: The embodiments include a system, a computer readable medium, and a method for establishing a communication connection after searching the World Wide Web for relevant phone information. The system can include a first communication device for forming at least one communication connection between the first communication device and a second communication device, search means adapted to accept a query, access means adapted to (i) search and identify relevant phone number information using the query (ii) create at least one icon to link the first communication device to a relevant phone number included in the relevant phone number information identified by the query, and (iii) reformulate the query if no relevant phone numbers are identified during the search. The system also includes click-to-dial means adapted to establish at least one communication connection from the first communication device to the second communication device.Type: GrantFiled: August 1, 2005Date of Patent: July 26, 2011Assignee: AT&T Intellectual Property II, L.P.Inventors: Junlan Feng, Mazin Gilbert, Narendra Gupta
-
Patent number: 7983398Abstract: A technique includes receiving a first communication from a first member of a group of members and recording a voice message during the communication from the first member. The technique includes, in response to the first communication, automatically attempting to communicate with at least one member of the group other than the first member to deliver the recorded voice message.Type: GrantFiled: May 5, 2003Date of Patent: July 19, 2011Assignee: First Call Solutions, Inc.Inventor: Nikolaos T. Spiridellis
-
Patent number: 7978835Abstract: An automated IVR apparatus for notifying entities of customer-specific information. An automated IVR application that enables subscribers to check the status of their DSL line and to report problems in real time. A “Service Restoration Callback” application enables a service provider to automatically contact a customer via telephone when service is restored after an outage. The customer can configure parameters concerning the received callback. An outage detection module checks all available systems for the status of a customer's service on a real-time, customer-by-customer, call-for-call basis.Type: GrantFiled: December 29, 2004Date of Patent: July 12, 2011Assignee: AT&T Intellectual Property I, L.P.Inventors: Jonathan Paden, Bobby Sams, Paul L. Dent, Scott Andrew Newman, Jon Harris, Stanford E. Pennington, Jr.
-
Publication number: 20110150276Abstract: A method may include automatically remotely identifying at least one characteristic of an individual via facial recognition; and providing a display for the individual, the display having a content at least partially based on the identified at least one characteristic of the individual. A system may include a facial recognition module configured for automatically remotely identifying at least one characteristic of an individual via facial recognition; and a display module coupled with the facial recognition module, the display module configured for providing a display for the individual, the display having a content at least partially based on the identified at least one characteristic of the individual.Type: ApplicationFiled: December 23, 2009Publication date: June 23, 2011Inventors: Philip A. Eckhoff, William Gates, Peter L. Hagelstein, Roderick A. Hyde, Muriel Y. Ishikawa, Jordin T. Kare, Robert Langer, Eric C. Leuthardt, Erez Lieberman, Nathan P. Myhrvold, Michael Schnall-Levin, Clarence T. Tegreene, Lowell L. Wood, JR.
-
Patent number: 7965825Abstract: Processes and systems for transferring communication messages, such as fax and voice messages, between a computer and a terminal are disclosed. For example, a fax message intended for a user is received at a call processing system. A voice message intended for the user is received at the call processing system. An initial portion of the fax message and the voice message are transferred to a user terminal. The user can view the initial portion of the fax message and listed in the initial portion of the voice message using the user terminal. At least a second portion of the fax message is downloaded to the user terminal in a trickle mode, and at least a second portion of the voice message is downloaded to the user terminal in a trickle mode.Type: GrantFiled: August 1, 2006Date of Patent: June 21, 2011Assignee: Callwave, Inc.Inventors: Scott Herriman, Ivan Johannessen, Leland W. Kirchhoff, David Trandal, Donnie Tognazzini, Russell Williams, Colin Kelley
-
Publication number: 20110144993Abstract: A disfluent-utterance tracking system includes a speech transducer; one or more targeted-disfluent-utterance records stored in a memory; a real-time speech recording mechanism operatively connected with the speech transducer for recording a real-time utterance; and an analyzer operatively coupled with the targeted-disfluent-utterance record and with the real-time speech recording mechanism, the analyzer configured to compare one or more real-time snippets of the recorded speech with the targeted-disfluent-utterance record to determine and indicate to a user a level of correlation therebetween.Type: ApplicationFiled: December 15, 2009Publication date: June 16, 2011Inventor: David Ruby
-
Patent number: 7961854Abstract: A voice message system records voice message usage information by creating voice message records when a voice message is sent and when it is received. The voice message record includes: the voice message, a voice message sender identity, a voice message recipient identity, and voice message action records. A voice message action records includes a voice message action that specifies an action on the voice message, and a voice message action time that includes the time at which the action occurs. Voice message actions include sent, received, and listened. The system further includes a voice message analyzer for analyzing voice message records, and a voice message reporter for generating reports from an analysis by the analyzer. The voice message system provides tractable information for voice messages, allowing companies to enforce a voice message usage policy.Type: GrantFiled: October 13, 2005Date of Patent: June 14, 2011Assignee: TP Lab, Inc.Inventors: Chi Fai Ho, Shin Cheung Simon Chiu
-
Publication number: 20110116610Abstract: Messages in a message system are converted from one format to another format in accordance with preferred message formats and/or conditions. Message formats can include text messages, multimedia messages, visual voicemail messages, and/or other audio/visual messages. Based on conditions such as recipient device location or velocity and a preferred message format a message can be converted into an appropriate transmission format and transmitted and/or communicated to the recipient in its appropriate format (e.g., text, multimedia, audio, etc. . . .).Type: ApplicationFiled: November 19, 2009Publication date: May 19, 2011Applicant: AT&T MOBILITY II LLCInventors: Venson Shaw, Robert Z. Evora
-
Publication number: 20110103560Abstract: A media system is provided. The media system may include a media player, an input, and a processor. The media player may have a scrub bar and a playhead. The scrub bar may be operable to represent a time line of a media recording that is being played back and the playhead may indicate a portion of the media recording that is being played back. The input may be operable to receive user behavior. The processor may be operable to dynamically adjust a speed of playback of the media recording based on the user behavior.Type: ApplicationFiled: October 29, 2009Publication date: May 5, 2011Inventors: Cordell Ratzlaff, Shantanu Sarkar
-
Patent number: 7936745Abstract: Displaying an IP call status is disclosed. An IP call status notification is received from an IP telephony device. A display update is caused by transmitting a display notification to an IP telephone.Type: GrantFiled: June 23, 2006Date of Patent: May 3, 2011Assignee: ShoreTel, Inc.Inventors: Mike S. W. Tovino, Pramod Madabhushi, Dale Tonogai
-
Patent number: 7936865Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputtedType: GrantFiled: September 30, 2008Date of Patent: May 3, 2011Assignee: Avaya Inc.Inventors: Gordon R. Brunson, Andrew Charles Zmolek
-
Publication number: 20110091021Abstract: Methods, devices and systems for selecting IVR script and initiating that IVR script are provided. More specifically, playback of an IVR script to a user of a client endpoint can be initiated by an agent at a content sharing endpoint selecting, dragging, and dropping a representation of that IVR script onto a representation of the voice communication session. After initiation of the IVR script, the agent can drop off of the call, leaving the IVR system to interact with the client endpoint without requiring further agent involvement.Type: ApplicationFiled: October 15, 2009Publication date: April 21, 2011Applicant: Avaya Inc.Inventors: Ashutosh Adkar, Amey Kulkarni, Paul Roller Michaelis, Anand Paithankar
-
Patent number: 7903692Abstract: A network switch. The network switch includes a processor configured to execute a set of instructions to access a recorded announcement with attendant text and to transmit the recorded announcement with the attendant text to a telecommunications device.Type: GrantFiled: May 15, 2009Date of Patent: March 8, 2011Assignee: AT&T Intellectual Property I, L.P.Inventor: Karl W. Potts
-
Patent number: 7903794Abstract: An improved mechanism for voice mail notification is disclosed. When a voice mail server receives a voice mail message left by a first party for a second party, the voice mail server stores the voice mail message and generates and sends to the second party a pictorial voice mail notification message that includes (i) an image associated with the first party and (ii) a link to the stored voice mail message at the voice mail server. The pictorial voice mail notification message may be structured such that, when a user invokes the link, an active session will be established between the user's device and the voice mail server, and the voice mail server will automatically play the stored voice mail message to the user and then offer the user one or more normal voice mail management options, such as options to delete, replay, save, or forward the message.Type: GrantFiled: April 5, 2006Date of Patent: March 8, 2011Assignee: Sprint Spectrum L.P.Inventors: Mark R. Bales, Farni B. Weaver, Anthony J. Wageman, Arun Santharam
-
Patent number: 7885690Abstract: Methods for driving devices capable of displaying images and processing audio messages are provided. A representative method comprises: operating a device capable of displaying images and processing audio messages at a first operating frequency when the device is not processing audio messages; and operating the device at a second operating frequency higher than the first frequency when the device is processing audio messages.Type: GrantFiled: December 28, 2005Date of Patent: February 8, 2011Assignee: Toppoly Optoelectronics Corp.Inventors: Jui-Hsieh Shen, Yu-Yun Hsu, Ya-Lan Chen
-
Patent number: 7864930Abstract: Methods, apparatus and computer-readable media for registering and retrieving contact information associated with a potential calling party. The registration method comprises receiving an originating address associated with the potential calling party, receiving contact information associated with the potential calling party and storing the originating address associated with the potential calling party in an originating address field of a record associated with the potential calling party and storing the contact information associated with the potential calling party in a contact information field of the record associated with the potential calling party. This increases the variety of contact information that can be left by the potential calling party, contributes to a greater efficiency with which the eventual called party may retrieve contact information associated with a voice mail message and also accelerates the process by which an actual calling party can leave contact information for the called party.Type: GrantFiled: November 30, 2005Date of Patent: January 4, 2011Assignee: BCE Inc.Inventors: David William Clark, Sean M. Murray, David Edward Johnston
-
Publication number: 20100322392Abstract: A system and method for managing telephone calls is disclosed. The system includes a central controller that receives and processes telephone calls. The identity of a caller is first determined. Based on predetermined settings designated by an end user, a call is directed to one or more telephones of the end user. Preferably, the end user's telephones ring simultaneously. The user may answer any of his/her telephones and choose from among several options of how to handle the call. If the user chooses to answer the call, the call may be transferred to that telephone and the conversation may commence.Type: ApplicationFiled: June 23, 2010Publication date: December 23, 2010Inventors: Craig Elliott Walker, Vincent Paquet, Donnie Carlton Fletcher
-
Patent number: 7835504Abstract: The present invention relates to identifying phone numbers in a text string including multiple data types and multiple number formatting types. A device such as a mobile device receives text strings from, for example, a memory, a networked content provider, another mobile device, or a keypad. A parsing engine comprises a telephone number module to analyze the text string by applying a set of parsing rules from a parsing rules database that describe telephone number characteristics. The parsing engine also comprises a non-telephone number module to identify non-telephone numbers such as an IP address, an email, a social security number, or the like. The parsing engine outputs parsing information including identified telephone numbers to a display application. The display application renders a user interface that displays the text string other than the telephone number in a first format and the telephone number in a second format including an activatable link.Type: GrantFiled: November 4, 2003Date of Patent: November 16, 2010Assignee: Palm, Inc.Inventors: Richard J. Donald, David J. Matiskella
-
Publication number: 20100278319Abstract: Techniques for attaching content to a voicemail are described. Content may be attached to a voicemail by storing the content and the voicemail in a common container or envelope, embedding the content at a location within the voicemail, tagging the content with an identifier identifying the voicemail, tagging the voicemail with a tag identifying the content and a location of the content on a network, or otherwise associating the content with the voicemail. A representation of the content to be attached to the voicemail may be visually displayed on a user interface of an originating telecommunications device before attaching the content to the voicemail.Type: ApplicationFiled: May 1, 2009Publication date: November 4, 2010Applicant: T-Mobile USA, Inc.Inventors: Winston Wang, Adam Holt
-
Publication number: 20100272245Abstract: The present invention provides methods, devices, and systems for facilitating an ad-hoc conference. More specifically, a “join-us” concept is employed that links functionality in non-real-time messaging systems with real-time ongoing state of calls information in a communications network. This combines the spontaneity and security of an ad-hoc conference call with the join-as-you-can nature of messaging and reservation of conference bridges.Type: ApplicationFiled: April 22, 2009Publication date: October 28, 2010Applicant: AVAYA INC.Inventor: Gordon Brunson
-
Patent number: 7822188Abstract: The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call transfer option.Type: GrantFiled: September 22, 2006Date of Patent: October 26, 2010Assignee: Callwave, Inc.Inventors: Leland W. Kirchhoff, David S. Trandal, Colin Kelley, David J. Brahm, Robert F. Smith, David Frank Hofstatter, Robert A. Dolan
-
Patent number: 7813488Abstract: Embodiments provide a system, methods, apparatus, means, and computer program code for providing information regarding an identity's media channel availability.Type: GrantFiled: September 29, 2003Date of Patent: October 12, 2010Assignee: Siemens Enterprise Communications, Inc.Inventors: Peter Kozdon, Timothy Adam Miller, Mark Bernard Hettish
-
Publication number: 20100226483Abstract: A method of and a communications system (50) for playing a message to a calling party (1) when the calling party (1) calls a called party (2) and the called party (2) is alerted to the call. The message (30) is also played after the called party (2) disconnects (26) from the call (24). The play of the message may be put on hold when the called party (2) answers the call and the play of the message may be continued (38; 30) when the called party (2) disconnects from the call. The message may be replayed when the called party (2) disconnects from the call (24). During play of the message (30) the calling party (1) may be provided connect control (47) of the play.Type: ApplicationFiled: December 30, 2005Publication date: September 9, 2010Inventor: Jos den Hartog
-
Patent number: 7788333Abstract: Systems and methods for providing critical information to a user of a content providing service based on profile data associated with the user are disclosed. Such systems and methods can include storing a user profile that identifies a plurality of communication pathways via which a critical information alert can be provided to a user associated with the user profile. The critical information alert contains critical information provided by the content providing service. The user profile includes a respective set of decision criteria associated with each of the plurality of communication pathways. A satisfied set of decision criteria is identified from among the respective sets of decision criteria. The critical information alert is provided to the user via the communication pathway associated with the satisfied set of decision criteria.Type: GrantFiled: November 24, 2009Date of Patent: August 31, 2010Assignee: AT&T Intellectual Property I, L.P.Inventors: Maria Adamczyk, Robert A. Koch
-
Patent number: 7778396Abstract: A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the communications network and which is employable by a seeking user to communicate via the communications network a status request concerning the status of the at least one telephone line, apparatus for processing the status request the apparatus for processing is connectable to the communications network for receiving the status request from the seeking user therethrough and communicating the request, and apparatus for acquiring the status of the at least one telephone line, the apparatus for acquiring is in communication with the apparatus for processing for receiving the status request therefrom, and the apparatus for acquiring is connectable to the communications network for communicating the status via the communications network.Type: GrantFiled: May 9, 2006Date of Patent: August 17, 2010Assignee: AOL Advertising Inc.Inventors: Joseph Vardi, Arie Vardi, Joseph Vigiser, Yair Goldfinger
-
Patent number: 7773731Abstract: Methods, systems, and products are disclosed for dynamically changing an Interactive Voice Response (IVR) system. Responses to a menu of prompts are monitored. A presentation order of the menu of prompts is automatically updated according to a set of rules. The set of rules describe qualifications for dynamically changing the menu of prompts.Type: GrantFiled: December 14, 2005Date of Patent: August 10, 2010Assignee: AT&T Intellectual Property I, L. P.Inventors: Dale Malik, Richard A. Anderson
-
Patent number: 7769144Abstract: When an electronic message with a voicemail attachment is received, an audio player object and a reply by chat object are displayed simultaneously along with the electronic message. A reply to the electronic message, whether by chat or by email, is associated with the same thread as the electronic message. The electronic message with the voicemail attachment is associated with a conversation thread that may also include chat messages and email messages. In a conversation view of a respective conversation thread, representations of an electronic voicemail message (an electronic message having a voicemail attachment), one or more chat messages and one or more email messages may be displayed simultaneously.Type: GrantFiled: July 21, 2006Date of Patent: August 3, 2010Assignee: Google Inc.Inventors: Rose Yao, Ariel L. Rideout, Michael D. Sego
-
Patent number: 7756257Abstract: An object of the invention is to associate a DID/public or non-DID/private telephone number and/or reachable location information with a SIP Enabled Device. More specifically, an embodiment of the invention is directed to providing an additional data parameter comprising alphanumeric data, as a “Display_ID” parameter. The parameter includes information including a DID/public telephone number non-DID/private number and/or location information that is specific to the SIP user endpoint and is different from the SIP URI host address/user information (terminal name and/or terminal number). In another embodiment, a first SIP Enabled Device accesses the local Display_ID and includes the Display_ID in a communication request. A second SIP Enabled Device is capable of processing the incoming communication request, extracting the Display_ID parameter, and displaying the Display_ID associated with the first SIP Enabled Device on the text display of the second SIP Enabled Device.Type: GrantFiled: October 29, 2004Date of Patent: July 13, 2010Assignee: Siemens Enterprise Communications, Inc.Inventors: Dennis L. Kucmerowski, Peggy Marie Stumer
-
Patent number: 7729341Abstract: A CPU of an IP telephone apparatus transmits, to an ENUM server, a message “Request the NAPTR record” corresponding to the destination terminal. The CPU also receives a message “Respond to the NAPTR information” in response to the message “Respond to the NAPTR record”. Further, the CPU automatically transmits, from a network I/F to the ENUM server, the request for the registration of information regarding the apparatus terminal when the switch is initially turned ON after the IP telephone apparatus is installed and connected to the IP network. The request for the registration is previously stored in a memory. The CPU also receives the message “Respond indicating completion of the registration” in response to the request for the registration.Type: GrantFiled: August 3, 2005Date of Patent: June 1, 2010Assignee: Panasonic CorporationInventors: Kazuto Kobayashi, Akira Miyajima
-
Patent number: 7724884Abstract: A method and apparatus for providing email notification for called and/or calling parties of a call placement are disclosed. The method enables a packet network service provider, e.g., a VoIP or SoIP service provider, to register customers for email notification service, to obtain the disposition of calls from Call Detail Records (CDRs), call control elements or application servers that have access to call signaling information in real time, to identify calls that resulted in ringing without an answer or busy disposition, and to determine whether or not the called and/or calling party subscribed to the email notification service. If the calling and/or called party subscribe to the notification service, the service provider sends an email notification to the calling and/or called party containing the caller and called party information, the time of the call, the disposition of the call and the like.Type: GrantFiled: September 22, 2005Date of Patent: May 25, 2010Assignee: AT&T Corp.Inventors: Mitchell K. Bilder, Ardell Burgess, Raymond G. Gardner, Jr., Andrew Jurczak, Karen McGregor-Barnes, Cathleen Rucki Wild, Eberhard F. Wunderlich
-
Patent number: 7688953Abstract: Communications rate control is described. The rate control includes receiving a message addressed to a client device of a user. A determination is made as to a category of the message. Data of the message is synchronized between a server and the mobile device in response to one or more of the category and one or more user actions at the client device.Type: GrantFiled: August 23, 2006Date of Patent: March 30, 2010Assignee: Cisco Technology, Inc.Inventors: Saurav Chatterjee, Paul Fullarton, Hemendra Rana, Steven D. Schramm
-
Patent number: 7664248Abstract: A method and system is presented to route calls to a voicemail system. The method includes receiving a call from an originating device at a first redirecting device and forwarding the call from the first redirecting device to a second redirecting device. The forwarded call has an associated data message that includes a calling number of the originating device and the first redirecting number of the first redirecting device. The method also includes forwarding the call from the second redirecting device to a destination voice mailbox. The destination voice mailbox is selected based on an evaluation of the first redirecting number and the second redirecting number.Type: GrantFiled: December 2, 2003Date of Patent: February 16, 2010Assignee: AT&T Intellectual Property I, LPInventor: Larry B Pearson