Patents Assigned to Accenture Global Services
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Patent number: 9501559Abstract: A device may receive information that identifies a search query to be used to search a text. The device may provide information that identifies multiple search query expansion techniques for expanding the search query. The device may receive a selection of one or more search query expansion techniques, of the multiple search query expansion techniques, to be performed to expand the search query. The device may perform the one or more search query expansion techniques to generate a set of expanded search queries based on the search query and the text. The device may search the text, using the set of expanded search queries, to identify multiple sections of the text that include an expanded search query included in the set of expanded search queries. The device may provide search results that identify the multiple sections of the text based on searching the text.Type: GrantFiled: April 15, 2014Date of Patent: November 22, 2016Assignee: Accenture Global Services LimitedInventors: Janardan Misra, Subhabrata Das
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Patent number: 9503467Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for determining network related anomaly scores. One of the methods includes generating a network map including at least a plurality of network nodes and a plurality of edges that indicate communications paths between the plurality of network nodes, obtaining first data indicating network activity over the edges and between the plurality of network nodes for a first time period, generating a model of expected network activity over the edges and between the plurality of network nodes for a future time period using the network map and the first data, obtaining second data indicating network activity over the edges and between the plurality of network nodes for a second time period, and determining an anomaly score using a comparison between the second data and the model of expected network activity.Type: GrantFiled: May 22, 2014Date of Patent: November 22, 2016Assignee: Accenture Global Services LimitedInventors: Michael J. Lefebvre, Matthew Carver, Eric Ellett, Walid Negm, Louis William DiValentin, James J. Solderitsch
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Patent number: 9495666Abstract: A controller provides information regarding end-user dictated content for a plurality of technical support topics to an end-user device prior to the controller receiving any indication of specific technical support required by the end-user. Additionally, the controller provides information regarding available automated technical support to the end-user device prior to the controller receiving any indication of specific technical support required by the end-user. The end-user device provides an indication of selection of at least a portion of the either the information regarding end-user dictated content for a plurality of technical support topics or the information regarding available automated technical support. By providing such information prior to receiving any indication of the specific technical support required by the end-user, the likelihood that the end-user can successfully resolve his/her issue without further intervention is increased.Type: GrantFiled: December 15, 2011Date of Patent: November 15, 2016Assignee: Accenture Global Services LimitedInventors: Xingxin Liu, Roy Vera, Michael P. Duffy, William C. Hall
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Patent number: 9495682Abstract: Disclosed herein are converged marketing architectures that may be utilized by retailers in conjunction with and/or independent of consumer loyalty programs in order to improve targeted marketing efforts. Such architectures enable participating retailers to constantly generate and compile consumer activity and preferences information from a plurality of in-store and out of store activities, including e-commerce web site activity, television viewing and recording activity, and retail location activity. In certain embodiments, retail location activity may be monitored by one or more of RFID tracking sub-systems, smart shopping cart sub-systems, and point-of-sale information sub-systems.Type: GrantFiled: August 31, 2006Date of Patent: November 15, 2016Assignee: Accenture Global Services LimitedInventors: William E. Vallier, Joseph R. Schlesier, Robert Lewis D'Avanzo, Jr., Matthew J. Wylie
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Publication number: 20160328815Abstract: Multimodal biometric profiling may include receiving a cover image and a biometric template for a person. An indication of a security requirement related to biometric profiling for the person may be received. A threshold value may be determined based on the indicated security requirement. The threshold value may be used to limit a number of biometric template bits of the biometric template that are embedded in a predetermined bit position of a cover image pixel of the cover image based on cover image intensity associated with the predetermined bit position.Type: ApplicationFiled: July 18, 2016Publication date: November 10, 2016Applicant: Accenture Global Services LimitedInventors: Madhusudan GN, Sanjoy PAUL, Deepmala GUPTA
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Publication number: 20160328264Abstract: According to an example, a network deployment system facilitates deploying of cellular network infrastructure, including cellular network equipment for cellular sites and connection of the cellular sites to a backhaul network, or deploying of fiber optic network infrastructure. Workflows are generated and executed for deploying the network infrastructure.Type: ApplicationFiled: March 8, 2016Publication date: November 10, 2016Applicant: Accenture Global Services LimitedInventors: Fabrizio SPARAPANI, Paola LIUNI, Marco GRIGOLETTI, Donatella ENEI
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Publication number: 20160321042Abstract: Functional use-case generation may include determining whether a requirements context is available. In response to a determination that the requirements context is available, the requirements context may be determined as a task context and as a rule context for a requirements sentence of a requirements document. The task context and the rule context may be used to select a functional model from a plurality of functional models. A functional use-case that includes an entity that is to perform a task based on a rule may be generated. Further, in response to a determination that the requirements context is not available, a functional model may be selected from the plurality of functional models based on process context, where the functional model includes a process related to the process context, and the functional model that includes the process related to the process context may be used to generate the functional use-case.Type: ApplicationFiled: July 12, 2016Publication date: November 3, 2016Applicant: Accenture Global Services LimitedInventors: Nilesh AGRAWAL, Vikrant KAULGUD, Milind SAVAGAONKAR
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Patent number: 9483689Abstract: Biometric matching technology, in which a watch list is managed, multiple images of a potential suspect are accessed, and parallel pre-processing of the multiple images is controlled. Based on the pre-processing, an image of the potential suspect to use in matching against the watch list is determined and the determined image is used to search sorted biometric data included in the watch list. A subset of persons from the watch list is identified based on the search and parallel analysis of the determined image of the potential suspect against detailed biometric data associated with the subset of persons in the watch list is controlled. Based on the parallel analysis, it is determined whether the potential suspect matches a person in the watch list and a result is outputted based on the determination.Type: GrantFiled: June 9, 2016Date of Patent: November 1, 2016Assignee: Accenture Global Services LimitedInventors: Abhinav Tiwari, Sanjoy Paul
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Patent number: 9483657Abstract: The data vaporizer provides secure online distributed data storage services that securely store and retrieve data in a public distributed storage substrate such as public cloud. The data vaporizer vaporizes (e.g., fragmented into tiny chunks of configurable sizes) data and distributes the fragments to multiple storage nodes so that the data is not vulnerable to local disk failures, secures data so that even if some of the storage nodes are compromised, the data is undecipherable to the attacker, stores data across multiple cloud storage providers and/or parties using keys (e.g., tokens) provided by multiple parties (including the owners of the data) and maintains data confidentiality and integrity even where one or more data storage provider is compromised. The data vaporizer is configurable for different domain requirements including data privacy and anonymization requirements, encryption mechanisms, regulatory compliance of storage locations, and backup and recovery constraints.Type: GrantFiled: January 10, 2014Date of Patent: November 1, 2016Assignee: Accenture Global Services LimitedInventors: Sanjoy Paul, Shubhashis Sengupta, Annervaz Karukapadath Mohamedrasheed, Amitabh Saxena, Vikrant Kaulgud
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Patent number: 9477855Abstract: A test robot may receive a test scenario for testing a fare management system. The test robot may program a fare card to store card information based on the test scenario. The test robot may provide an instruction to an actuator component to cause the actuator component to move the fare card within communicative proximity of a card reader device. The fare card, when moved within communicative proximity of the card reader device, may cause the card reader device to read the stored card information from the fare card and to provide updated card information, based on the stored card information, for storage by the fare card. The test robot may read the updated card information from the fare card. The test robot may provide test result information, based on the updated card information, to a test management device.Type: GrantFiled: April 29, 2016Date of Patent: October 25, 2016Assignee: Accenture Global Services LimitedInventors: Avishek Somani, Sunil Raina, Praveen Dhar
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Publication number: 20160306656Abstract: Intelligent application back stack management may include generating a first back stack for activities of an application that have been executed by a device that executes the application. The first back stack may include a back stack size limit. A further back stack may be generated for selected ones of the activities of the application if a total number of the activities of the application and further activities of the application exceeds the back stack size limit. The first back stack may be an in-memory back stack for the device that executes the application, and the further back stack may include an external on-device back stack for the device that executes the application and/or a Cloud storage based back stack. Intelligent application back stack management may further include regenerating an activity of the selected ones of the activities that is pulled from the further back stack.Type: ApplicationFiled: June 29, 2016Publication date: October 20, 2016Applicant: Accenture Global Services LimitedInventors: Senthil KUMARESAN, Sanjoy PAUL, Nataraj KUNTAGOD
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Patent number: 9471638Abstract: The invention concerns a query response device comprising: an input adapted to receive user queries; a memory (106) adapted to store one or more routing rules; one or more live agent engines (116) configured to support interactions with one or more live agents; one or more virtual assistant engines (120) configured to support interactions with one or more virtual assistants instantiated by an artificial intelligence module (103); and a routing module (104) coupled to said live agent engines and to said virtual assistant engines, the routing module comprising a processing device configured: to select, based on content of at least a first user message from a first user relating to a first user query and on said one or more routing rules, a first of said live agent engines or a first of said virtual assistant engines; and to route one or more further user messages relating to the first user query to the selected engine.Type: GrantFiled: July 3, 2014Date of Patent: October 18, 2016Assignee: Accenture Global Services LimitedInventors: Anatoly Roytman, Alexandre Naressi
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Patent number: 9467393Abstract: A network component placement architecture addresses the difficult technical challenge of determining where specific technical components of an overall service may be provisioned. The architecture is particularly effective at determining where, among a myriad of possible service provides, platforms, and regions, the technical components can be placed and meet all of the applicable technical constraints on the placement of the technical components. In one implementation, the placement architecture includes a sequence of pipeline stages that define an analysis sequence leading to a set of possible placement options.Type: GrantFiled: March 10, 2016Date of Patent: October 11, 2016Assignee: Accenture Global Services LimitedInventors: Patrick Francis Cimprich, Michael Gerald DeLuca, Jack Q.W. Cantwell, Sean David Peterson, Marshall J. Wells
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Patent number: 9460078Abstract: A device may obtain text to be analyzed to identify glossary terms. The device may analyze a linguistic unit to generate multiple linguistic units related to the linguistic unit. The device may analyze the multiple linguistic units to generate potential glossary terms. The device may perform a glossary term analysis on the potential glossary terms to generate glossary terms that include a subset of the potential glossary terms. The device may identify included terms that are included in the glossary terms. The device may identify excluded terms that are excluded from the glossary terms. The device may determine a semantic relatedness score between at least one excluded term and at least one included term. The device may selectively add the excluded linguistic term to the glossary terms to form a final set of glossary terms based on the semantic relatedness score, and may output the final set of glossary terms.Type: GrantFiled: November 27, 2013Date of Patent: October 4, 2016Assignee: Accenture Global Services LimitedInventors: Anurag Dwarakanath, Roshni R. Ramnani, Shubhashis Sengupta, Aniya Aggarwal
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Patent number: 9460409Abstract: A process modeling rule validation system includes a graphical user interface module and a rule creation module. The graphical user interface module includes a display and at least one user input mechanism. The graphical user interface module displays information representative of a plurality of rule creation elements via the display and receives user input via the user input mechanism in response thereto. At least one of the rule creation elements can be configured based on the user input and in accordance with best practices in process modeling. The rule creation module, which is operatively connected to the graphical user interface module, generates a process modeling rule in response to at least one of the rule creation elements being configured.Type: GrantFiled: May 6, 2011Date of Patent: October 4, 2016Assignee: Accenture Global Services LimitedInventors: Debadatta Tripathi, Vikrant Shyamkant Kaulgud
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Patent number: 9462010Abstract: A device may obtain information regarding a security situation of a set of computing resources associated with a cloud-based platform. The information may be related to an ongoing security threat or a potential security threat. The information may be obtained utilizing one or more internet security resources. The device may determine a threat assessment level, of a set of threat assessment levels, for the security situation based on the information regarding the security situation. The information regarding the security situation may satisfy a set of threshold criteria for the threat assessment level. The device may perform one or more response actions associated with the threat assessment level based on the security situation. The one or more response actions may include providing an alert notification regarding the security situation that identifies the threat assessment level.Type: GrantFiled: July 7, 2015Date of Patent: October 4, 2016Assignee: Accenture Global Services LimitedInventor: John Stevenson
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Publication number: 20160285967Abstract: A digital collaboration system includes a collaboration application running on client devices and a group device that communicates with a backend content management system (CMS) to provide a collaboration environment. In an initial stage, the collaboration application displays content provided by the CMS for review and generation of user feedback. The CMS utilizes the user feedback to filter the content for a subsequent stage of evaluation of the filtered content. The filtered content may be displayed on a collaboration board generated in a graphic user interface on the group device. Additional feedback on the filtered content is captured through the collaboration board and stored in the CMS for subsequent analysis and reporting.Type: ApplicationFiled: March 25, 2015Publication date: September 29, 2016Applicant: Accenture Global Services LimitedInventors: Kirsty OSBORNE, Benjamin M. FOULKES, Loren NAISH
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Patent number: 9454602Abstract: A device may analyze text to identify a set of text portions of interest, and may analyze the text to identify a set of terms included in the set of text portions. The device may perform a similarity analysis to determine a similarity score. The similarity score may be determined between each term, included in the set of terms, and each text portion, included in the set of text portions, or the similarity score may be determined between each term and each other term included in the set of terms. The device may determine a set of dominant terms based on performing the similarity analysis. The set of dominant terms may include at least one term with a higher average degree of similarity than at least one other term. The device may provide information that identifies the set of dominant terms.Type: GrantFiled: August 29, 2013Date of Patent: September 27, 2016Assignee: Accenture Global Services LimitedInventors: Janardan Misra, Shubhashis Sengupta, Subhabrata Das
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Patent number: 9454364Abstract: A device may receive configuration information for an experiment associated with optimizing an application. The configuration information may identify a group of experimental treatments and information identifying a target event. The device may identify an experimental treatment to be implemented in the application, and may implement the experimental treatment in the application. The device may collect response information based on implementing the experimental treatment. The device may detect the target event associated with the experiment, indicating that the response information is to be provided to an experiment server. The device may determine that the experiment server is unreachable and may store the response information. The response information may be stored to allow the response information to be provided to the experiment server at a later time. The response information may be provided to the experiment server to permit the experiment server to determine a result of the experiment.Type: GrantFiled: June 20, 2014Date of Patent: September 27, 2016Assignee: Accenture Global Services LimitedInventor: Murray Williams
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Publication number: 20160275628Abstract: A digital manufacturing system collects data from manufacturing plants, users, applications and business processes associated with a manufacturing enterprise. Anomalies in the collected data are detected and automated actions based on rules such as affecting the operation of the machines or sending messages to responsible parties are executed. The events that occur in response to the automatic actions are logged to a data warehouse for subsequent study and analysis.Type: ApplicationFiled: March 11, 2016Publication date: September 22, 2016Applicant: Accenture Global Services LimitedInventors: Prangya MISHRA, Sudhakar REDDY, Manish Krishna PINGALE, Subash Chandra ROUT