Abstract: Techniques are described for handling duress input. For example, techniques are described for handling duress input provided to a mobile application that controls a monitoring system located at a fixed property.

Abstract: An electronic monitoring system is described that receives data indicating a location of a wireless beacon device that has been detected by a beacon monitoring device, and an identifier that is associated with the wireless beacon device, wherein the identifier corresponds to a mobile asset associated with a property. A location of the wireless beacon device is determined to be outside of an area that defines permissible locations of the mobile asset. Based on the determination, the electronic monitoring system determines to dispatch a robotic device to the location of the wireless beacon device. A particular robotic device to dispatch is identified based on the determination to dispatch a robotic device to the location of the wireless beacon device. A command is transmitted to the particular robotic device that instructs the particular robotic device to navigate to the location of the wireless beacon device.

Abstract: Techniques are described for providing control of a security system. A user is authorized in the security system and user identification inputs, provided through an input unit of a personal mobile device of the authorized user of the security system, are accessed. One or more signatures of the authorized user are defined and stored in a signature map. Subsequently, user identification input is received from an unauthenticated user using the personal mobile device. The user identification input received from the unauthenticated user is compared to one or more defined signatures in the signature map. The unauthenticated user is determined to be the authorized user if the received user identification input matches one of the defined signatures. The unauthenticated user is allowed to control the security system based on the determination that the unauthenticated user is the authorized user.

Abstract: A circuit for direct current (DC) offset estimation comprises a quantile value circuit and a signal processor. The quantile value circuit determines a plurality of quantile values of an input signal and includes a plurality of quantile filters. Each quantile filter includes a comparator, a level shifter, a monotonic transfer function component, and a latched integrator. The comparator compares the input signal and a quantile value. The level shifter shifts the output of the comparator. The monotonic transfer function component determines the magnitude of the shifted signal and provide a transfer function signal. The latched integrator suppresses transient characteristics of the transfer function signal and provide the quantile value. The signal processor is configured to calculate a weighted average of the quantile values to yield a DC offset estimate.

Abstract: Movements of a pan and tilt camera may be controlled by reorienting the camera in response to discrete information obtained by the camera from a related but independent device such as a sensor so that the camera can capture video of events of potential interest to a user. Such sensors can respond to multiple stimuli such as, for example, sound, motion, light, pressure, humidity, and/or the like. The cameras can include, for example, pan and tilt and zoom (PTZ) cameras that can be used in monitoring and surveillance operations. For example, the pan and tilt camera can be used as a surveillance camera at a home, business, vacation, or any other property.

Abstract: In some implementations, techniques are described for detecting abnormal installations in a property monitored by a monitoring (e.g., security) system. For instance, an aberration engine may be used to detect an abnormal sensor or system installation within a property based on comparing detected installation data against local installation patterns of local providers within a certain proximity to the property. In some examples, the attributes (e.g., installation time, components used, number of tests performed, etc.) of a monitoring system installation, including installation of components of the monitoring system, may be compared to average installation times of other nearby installations to detect abnormalities in the installation.

Abstract: Methods and systems, including computer programs encoded on computer storage media, for providing an indication of a direction a person passes through a door in a property, the method including receiving, at a sensing device and from a control panel of an alarm system in a property, instructions to provide an indication of a direction a person passes through a door in the property; obtaining motion data using a motion sensor that is included in the sensing device; detecting the opening of the door using a magnetometer included in the sensing device; based on the obtained motion data and detected opening of the door, determining a direction a person passed through the door; and providing, to the control panel, an indication of the direction the person passed through the door.

Abstract: Methods and systems, including computer programs encoded on computer storage media, for reducing the likelihood of signaling failover in an alarm system, the method including identifying alarm events detected at monitored properties by monitoring systems that are located at the monitored properties; tracking the ability of a primary application infrastructure to transmit, to a central monitoring station server, the alarm events; detecting disruption in the ability of the primary application infrastructure to transmit the alarm events to the central monitoring station server; based on the detected disruption, enabling a signal transmission switch that switches a path for alarm events from the primary application infrastructure to a secondary application infrastructure, the secondary application infrastructure being an infrastructure operated by a cloud service provider; and based on enablement of the transmission switch, transmitting, by the secondary application infrastructure, at least one alarm event to the

Abstract: Programmable controller technology, in which data is received that identifies a particular type of HVAC system component that is to be controlled by a programmable controller. Based on receiving data identifying the particular type of HVAC system component, configuration information is accessed for the particular type of HVAC system component. A configuration is determined for one or more interface ports of the programmable controller based on the configuration information for the particular type of HVAC system component. The interface ports of the programmable controller are configured according to the determined configuration. A connection between the particular type of HVAC system component and the programmable controller that satisfies the determined configuration is detected.

Abstract: In some implementations, a system obtains activity data for a sump pump associated with a property where the obtained activity data indicates a present operational status of the sump pump. The system obtains water level data associated with the property where the water level data indicates a level of water within the property, determines that the activity data indicates that the sump pump is operating and that the water level within the property satisfies a water level risk threshold, and, in response to the determination that the activity data indicates that the sump pump is operating and that the water level within the property satisfies a water level risk threshold, provides a notification that the property is at risk of suffering water damage.

Abstract: Controller technology, in which data specifying a user preference relating to an environmental parameter for a property is received. Based on data collected by a monitoring system, a location of one or more users within the property is identified. Environmental condition data for the property is accessed, the environmental condition data including environmental condition data for the location of the users within the property and other unoccupied locations within the property. The environmental condition data for the property is analyzed with respect to the preference relating to the environmental parameter for the property. Based on the analysis of the environmental condition data for the property with respect to the preference relating to the environmental parameter for the property, a setting for at least one component of an HVAC system is determined. The at least one component of the HVAC system is controlled according to the determined setting.

Abstract: The operation of electrical appliances receiving electrical power from an electrical system may be indirectly monitored using monitoring units engaged with outlets on branch circuits of the electrical system. Electrical systems providing power to appliances to be monitored in accordance with the present invention may comprise split phase alternating current systems, tri-phase systems, or any other type of electrical system. Known loads may be applied to calibrate the monitoring system. The monitoring system may measure the power consumption of appliances operating on the electrical system and/or detect possible fault conditions. The monitoring system may be distributed across multiple monitoring units and other computing devices. Output devices may be used to output a summary of the power consumption or other operation of monitored electrical appliances.

Abstract: An electronic system is described that receives data collected by a monitoring system, where the monitoring system includes a notification device that is tunable between different states that discreetly convey contextual alerts based on prior association of the states with contextual alerts. The system analyzes the monitoring system data against one or more event profiles that define events relating to the property or one or more users of the property. Based on the analysis of the monitoring system data, a particular event is identified. Information that specifies contextual alerts to be provided by the monitoring system that each correspond to an event defined by the one or more event profiles is accessed. A particular contextual alert that corresponds to the particular event is identified. The system causes output of the particular contextual alert at the notification device included in the monitoring system by changing a state of the notification device.

Abstract: Methods, systems, and apparatus, including computer programs encoded on storage devices, for monitoring, security, and surveillance of a property. In one aspect, a system includes a virtual reality headset, a plurality of cameras, a plurality of sensors that includes a first sensor, a control unit, wherein the control unit includes a network interface, a processor, a storage device that includes instructions to perform operations that comprise receiving data from the first sensor that is indicative of an alarm event, determining a location of the first sensor, identifying a set of one or more cameras from the plurality of cameras that are associated with the first sensor, selecting a particular camera from the identified set of one or more cameras; and transmitting one or more instructions to the particular camera that command the particular camera to stream a live video feed to a user interface of the virtual reality headset.

Abstract: Techniques are described for handling duress input. For example, techniques are described for handling duress input provided to a mobile application that controls a monitoring system located at a fixed property.

Abstract: Virtual sensor technology, in which a camera is controlled to capture at least one configuration image of an area monitored by a monitoring system and input is received that defines one or more characteristics of the at least one configuration image that enable sensing of an event in the area. Based on the received input, configuration data used in sensing the event is generated and stored. After storage of the configuration data, the camera is controlled to capture one or more images of the area, the one or more images are analyzed based on the configuration data, and occurrence of the event is detected based on the analysis of the one or more images. Based on detecting occurrence of the event, a transmitting device is controlled to send, to a controller of the monitoring system, a signal that indicates the detection of the occurrence of the event.

Abstract: Techniques are described for processing sensor data associated with product dispensers at an establishment. The system is configured to monitor the location of product dispensers at an establishment and the system detects an alarm event related to the monitoring system based on the monitoring.

Abstract: Techniques are described for moving asset location tracking and monitoring system technology. A system monitors for events related to a monitoring system that monitors a fixed property and the system detects an event related to the monitoring system based on the monitoring. The system performs an operation that leverages geographic location tracking of at least one mobile asset associated with the fixed property based on the detected event.

Abstract: Techniques are described for distributing, to a distributed network of central stations, alarm events detected in monitoring system data collected by sensors included in monitoring systems located at monitored properties. A system receives monitoring system data collected by sensors included in monitoring systems located at monitored properties, tracks alarm events detected within the monitoring system data, and generates, for central station servers in a distributed network of central stations, load profiles that reflect a volume of alarm events being handled at each of the central station servers at a particular period of time. The system determines capacities to handle additional alarm events for the central station servers, determines relative priorities for the central station remote servers based on the determined capacities, and directs subsequent alarm events to the central station servers based on the relative priorities.

Abstract: Alarm system technology, in which an alarm event is detected at a property monitored by an alarm system when the alarm system was set in an armed state. Based on detection of the alarm event, an alarm probability score that indicates a likelihood of the alarm event being an emergency situation is determined and the alarm event is handled based on the determined alarm probability score.