Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Application
Filed:
December 11, 2015
Publication date:
April 7, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Abstract: A comprehensive platform for developing digital products. A standardized process is applied to a product development effort and an online portal provides tools to aid the product development, assessment, funding and commercializing products. Project management, workflow and data security functionality enable consistent, efficient and secure interactions between users. Business rules, workflows, valuation models and rating methods may be user defined or based upon marketplace, industry or technology standards.
Type:
Application
Filed:
December 11, 2015
Publication date:
April 7, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Application
Filed:
December 11, 2015
Publication date:
April 7, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Abstract: The system may capture an image comprising an original image size. The system may further determine an optimal size for the image based on a connection bandwidth and/or connection latency. The system may also compress the image to reduce an image size locally until the image size is less than or equal to the optimal size, before transmitting the image with the optimal size to the receiver while controlling latency in image transmission.
Type:
Grant
Filed:
July 23, 2014
Date of Patent:
April 5, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Inventors:
Hans-Jurgen Greiner, Vasif M. Pasha, Kevin H. Ringger
Abstract: The present disclosure relates to a tool for increasing efficiency of development and upskilling of developers of software. The system may be configured to identify minimum skills for development of a software tool, identify elements of the software tool to be provided, establish a maximum timeline for completion of the elements of the software tool, based on the elements identified, and determine a proficiency status level appropriate to complete the development of the software tool based on both the identified skills and the elements.
Type:
Grant
Filed:
December 15, 2014
Date of Patent:
April 5, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Grant
Filed:
June 30, 2014
Date of Patent:
March 22, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Grant
Filed:
June 30, 2014
Date of Patent:
March 22, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Grant
Filed:
June 30, 2014
Date of Patent:
March 22, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: A consumer accesses a secure area of a transaction account website and provides their login information for retail websites. The transaction account issuer or a third party creates a script that logs in to the retail websites on behalf of the consumer and transmits transaction account information associated with the transaction account. The script sets the transaction account as the default payment method for the retail website. The transaction account information may be evergreen, such that whenever the transaction account information changes, the script updates the retail websites.
Type:
Grant
Filed:
October 18, 2012
Date of Patent:
March 22, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Inventors:
Cindy E. Chin, I-Hsin Chuang, Christopher Fred, Carrie L. Parker
Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Grant
Filed:
June 30, 2014
Date of Patent:
March 22, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Grant
Filed:
June 30, 2014
Date of Patent:
March 22, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: A system and method are disclosed herein leveraging financial networks standards with mobile device data and SIM card chip knowledge to authenticate a device. For instance, a party to a transaction may utilize these elements of information, not traditionally associated with wireless transactions, to achieve a lower probability of fraud and/or a higher confidence associated with the transaction.
Type:
Application
Filed:
June 5, 2013
Publication date:
March 17, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Inventors:
Joanna COLEGATE, Charlie CRAVEN, Christopher Adrian KONG, Jonathan LUPTON, James MARSDEN
Abstract: Share of Wallet (“SOW”) is a modeling approach that utilizes various data sources to provide outputs that describe a consumers spending capability, tradeline history including balance transfers, and balance information. These outputs can be appended to data profiles of customers and prospects and can be utilized to support decisions involving prospecting, new applicant evaluation, and customer management across the lifecycle. A SOW score focusing on a consumer's spending capability can be used in the same manner as a credit bureau score.
Type:
Application
Filed:
November 20, 2015
Publication date:
March 17, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Inventors:
Kathleen Haggerty, Benedict O. Okoh, Peter L. Williamson, Chao M. Yuan
Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Type:
Grant
Filed:
June 30, 2014
Date of Patent:
March 15, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: Systems, methods, and articles of manufacture for expense management are disclosed. A user may submit receipts for one or more transactions into an expense management system. The expense management system may extract information from the receipts and match the extracted information to one or more of a plurality of Records of Charge (ROCs). The expense management system may match the extracted information to a ROC based on vendor name, location, time stamp, and the like. The expense management system may further assign a ROC to an expense category. The expense management system may assign a ROC to an expense category based on a standard industrial classification (SIC) code of a merchant, a category assigned to a different ROC, and a location associated with the ROC. An expense report for all submitted receipts may be generated.
Type:
Application
Filed:
October 30, 2015
Publication date:
March 10, 2016
Applicant:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Inventors:
AZRIEL CHELST, ESTELLE MANGENEY, LEE PHAM
Abstract: The systems and methods may be used to recommend an item to a consumer. The methods may comprise determining, based on a collaborative filtering algorithm, a consumer relevance value associated with an item, and transmitting, based on the consumer relevance value, information associated with the item to a consumer. A collaborative filtering algorithm may receive as an input a transaction history associated with the consumer, a demographic of the consumer, a consumer profile, a type of transaction account, a transaction account associated with the consumer, a period of time that the consumer has held a transaction account, a size of wallet, and/or a share of wallet. The method may further comprise generating a ranked list of items based upon consumer relevance values, transmitting a ranked list of items to a consumer, and/or re-ranking a ranked list of items based upon a merchant goal.
Type:
Application
Filed:
October 30, 2015
Publication date:
March 10, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Inventors:
Lee Chau, Terrence Fischer, Anthony Mavromatis, Venkat Varadachary, Michael Wang
Abstract: A semantic tagging method may add context to a sentence in order to increase search efficiency. Regardless of an author's writing style, translating semantic concepts into tags may increase search efficiency. Automatic semantic tagging of documents may allow semantic search and reasoning. Text for semantic tagging may include an email, a website chat room, an internet forum, or a text message. Additional texts may include aggregating general consensus of an emailed topic across multiple emails, whether in the same email chain or separate emails. To increase search efficiency, the analysis of prior communications within the body of text may comprise analyzing structured contextual information to facilitate with homophora resolution. The structured contextual information may include at least one of a sender email address, one or more recipient email addresses, a subject field, a message date and time stamp, and an attachment title.
Type:
Grant
Filed:
August 2, 2012
Date of Patent:
March 8, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: A system and method for interconnecting multiple point of sale devices creating a mesh-like network structure which reduces connectivity costs while providing greater reliability due to multiple network paths is disclosed. By linking point of sale devices within a virtual network, the need for individual connections to a point of sale controller is eliminated and alternative network paths are provided, thereby ensuring maximum up-time and optimal connection speeds.
Type:
Grant
Filed:
February 19, 2014
Date of Patent:
March 8, 2016
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Abstract: A BLUETOOTH low energy mobile payments system may comprise a BLE beacon that is deployed at a merchant location. The BLE beacon may be associated with a specific merchant terminal. The BLE beacon may be configured to broadcast a unique beacon ID that is detectable by a user device. The user device may be configured to communicate the beacon ID to a payment system. In response to receiving the beacon ID, the user device may initiate a payment between a user and a merchant, via a user device and a merchant terminal.
Type:
Application
Filed:
August 26, 2014
Publication date:
March 3, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Abstract: The systems, methods, and computer readable mediums described herein provide a secure method for a transaction account issuer to issue a digital pass to an existing transaction account holder (e.g., an existing user) that may be shared and/or provided to a prospective transaction account holder (e.g., a new user). The digital pass may be sharable from an existing user's user device to a new user's user device. The systems, methods, and computer readable mediums described herein may also employ an adaptive web design solution to increase application completion rates by capturing minimal viable information from a prospective member.
Type:
Application
Filed:
August 21, 2014
Publication date:
February 25, 2016
Applicant:
American Express Travel Related Services Company, Inc.
Inventors:
Raghavendra V. Chidella, Hans-Jurgen Greiner, Mallikarj U. Hiremath, Padmaja Kodavanti, Gopinath Kondapally, Simon R. Mableson, Kevin H. Ringger, Kongaraveera Venkata Satya Srinivasu, Ganeshbabu Subramanian, Arun Swamy, Subha Vanavamalai, Undra Viverette