Patents Assigned to American Express Travel Related Services Company, Inc.
  • Publication number: 20160267477
    Abstract: Systems and methods for rapidly provisioning functionality to one or more mobile communication devices are disclosed. The method may comprise generating, prior to a request for the functionality, a globally unique identifier (“GUID”) encryption key, wherein the GUID comprises a unique identifier that may be associated with a transaction account customer, generating a value associated with the GUID, deriving, based on the value, a plurality of base encryption keys associated with the value, creating, a perso-script, wherein the perso-script comprises a file associated with data associated with a customer, and/or creating a proto-script, wherein the proto-script comprises the perso-script prepended by a script to rotate the plurality of base encryption keys.
    Type: Application
    Filed: May 26, 2016
    Publication date: September 15, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: JOHN G. MCDONALD
  • Publication number: 20160260083
    Abstract: In various embodiments, a system, method, and computer readable medium (collectively, the “System”) for authenticating a mobile device configured to initiate payments is provided. The System may be configured to perform operations and/or steps comprising receiving, by the processor and in a secure environment, a secret element. The secret element may be transmitted to the processor (e.g., the issuer system) via a payment terminal. The System may further comprise comparing, by the processor and in the secured environment, the secret element to an issuer element. The issuer element may be linked with a flag that is associated with the transaction account. Moreover, the issuer element may be a data module that corresponds to be is not equal to the secret element. The System may also comprise authorizing, by the processor, a transaction initiated by the mobile device in response to the comparing being a satisfactory comparison.
    Type: Application
    Filed: March 5, 2015
    Publication date: September 8, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: Alan Clark
  • Publication number: 20160253737
    Abstract: The method of processing an analysis cycle to determine interest merchants may include selecting a seed merchant relevant to a topic interest, identifying consumers that have completed a transaction with the seed merchant to generate a list of identified consumers, determining merchants visited by the identified consumers, scoring all the merchants based on network connectivity, activity, and merchant over-index, updating the seed merchant in response to the list of scored merchants relative to a scoring threshold, and scoring the list of identified consumers based on the number of distinct merchants in transaction and over-indexing. Additionally, the method may further comprise producing a list of updated interest merchants and a list of updated identified consumers, where the updated interest merchants and the updated identified consumers are relevant to the topic interest.
    Type: Application
    Filed: April 26, 2016
    Publication date: September 1, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Ching-nu Chang, Lee Chau, Terrence Fischer, Anthony Harry Mavromatis
  • Patent number: 9430773
    Abstract: A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. The enrolled merchant database includes a list of merchants participating in the loyalty incentive program. The participating merchant offer database includes loyalty incentive offers from participating merchants. The registered card processor receives a record for charge for a purchase made with an enrolled merchant by an enrolled card member customer and uses the record of charge to determine whether the purchase qualifies for a rebate credit in accordance with a discount offer from the enrolled merchant.
    Type: Grant
    Filed: July 18, 2007
    Date of Patent: August 30, 2016
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Ruth L. Aloni, Benzion T. Axelrod, Jean L. Bowman, Jack J. Funda, Jonathan S. Polon, Sripriya V. Tiku
  • Patent number: 9424250
    Abstract: A semantic tagging method may add context to a sentence in order to increase search efficiency. Regardless of an author's writing style, translating semantic concepts into tags may increase search efficiency. Automatic semantic tagging of documents may allow semantic search and reasoning. Text for semantic tagging may include an email, a website chat room, an internet forum, or a text message. Additional texts may include aggregating general consensus of an emailed topic across multiple emails, whether in the same email chain or separate emails. To increase search efficiency, the analysis of prior communications within the body of text may comprise analyzing structured contextual information to facilitate with homophora resolution. The structured contextual information may include at least one of a sender email address, one or more recipient email addresses, a subject field, a message date and time stamp, and an attachment title.
    Type: Grant
    Filed: January 15, 2016
    Date of Patent: August 23, 2016
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Azriel Chelst, Nicola J. Guenigault, Jordan Rhys Powell
  • Publication number: 20160239839
    Abstract: Transaction account holders are able to attach additional data to a transaction in concert with the transaction being initiated, prior to the merchant posting the transaction. Transaction account holders do not have to wait and/or opt for an external service provider to assist with the compiling and/or attaching of data at a later point in time (e.g., after the merchant posts the transaction). Transaction account holders may upload and access electronic receipts associated with a transaction authorization almost immediately after the sale and/or authorization of the transaction.
    Type: Application
    Filed: February 12, 2015
    Publication date: August 18, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: DAVID ALAN DILLARD, RAVIKANTH ERRAMILLI, DAVID IBRAHIM, BARBARA LYNN SHCOLNIK-BATEMAN, SHASHIDHAR KARKADA SRINIVASA
  • Publication number: 20160239875
    Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
    Type: Application
    Filed: April 26, 2016
    Publication date: August 18, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: Troy P. Williams
  • Publication number: 20160239879
    Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
    Type: Application
    Filed: April 26, 2016
    Publication date: August 18, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: Troy P. Williams
  • Publication number: 20160232566
    Abstract: A method is provided comprising aggregating, at a first node, transactional data and a transaction identification code associated with a consumer and a transaction, and historical transactional data associated with the consumer to form a transactional profile. The method further comprises calculating, at the first node, a characteristic of the consumer based upon the transactional profile, and determining, at the first node, a business strategy for dealing with the consumer based upon the characteristic.
    Type: Application
    Filed: April 14, 2016
    Publication date: August 11, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: David Bonalle
  • Publication number: 20160229081
    Abstract: A transaction card includes a card body that may comprise a ceramic material, the card body including a primary surface and a secondary surface, a laser marked feature disposed on the card body and a laser etched feature disposed on the card body. A method of making a transaction card may comprise forming a ceramic material slurry comprising a ceramic material and a binder, forming a green body from the ceramic material slurry, firing the green body at a firing temperature to create a fired ceramic body, grinding the fired ceramic body into a card body, and polishing a primary surface of the card body.
    Type: Application
    Filed: March 15, 2016
    Publication date: August 11, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: TROY PATRICK WILLIAMS, PETER BATES
  • Publication number: 20160232438
    Abstract: A transaction card includes a card body that may comprise a ceramic material, the card body including a primary surface and a secondary surface, a laser marked feature disposed on the card body and a laser etched feature disposed on the card body. A method of making a transaction card may comprise forming a ceramic material slurry comprising a ceramic material and a binder, forming a green body from the ceramic material slurry, firing the green body at a firing temperature to create a fired ceramic body, grinding the fired ceramic body into a card body, and polishing a primary surface of the card body.
    Type: Application
    Filed: January 22, 2016
    Publication date: August 11, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Troy Patrick Williams, Peter Bates
  • Patent number: 9412102
    Abstract: A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. If the purchase qualifies for a rebate credit, the registered card processor provides the rebate credit to an account of the enrolled card member customer. The registered card processor also provides for electronic notification of rewards offers or credit to prepaid cards, in response to purchases conforming to a specific set of merchant criteria. The system provides a coupon-less way for merchants to provide incentive discounts and/or credits to enrolled customers, along with notifying customers of other available incentive offers.
    Type: Grant
    Filed: August 23, 2012
    Date of Patent: August 9, 2016
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: David Wolf, Sripriya V. Tiku, Scott M. Roen, Jennifer M. Russo
  • Publication number: 20160217459
    Abstract: During token and PAN provisioning, instead of just having one token per one PAN for a single use case (PAN), between 1 and N tokens per a single PAN are provisioned. During provisioning a decision engine will supply additional details that are applied to each token. This additional information is stored in a token virtual vault that houses the mapping between PAN and token. Then, during a transaction, the decision engine chooses which token to give to the merchant to process business as usual. When the token comes into the network, additional information associated with that individual token may be identified. This information may be conveyed to a transaction account Issuer in substantially real time on and/or appended to the transactional message.
    Type: Application
    Filed: January 28, 2015
    Publication date: July 28, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Stephen E. Lindner, Brett A. Mcleod, Alois T. Stock
  • Publication number: 20160210652
    Abstract: A system and method for distributing a transaction instrument is disclosed. The method may include receiving rebate parameters from a merchant; associating the rebate parameters with a transaction instrument; distributing the transaction instrument to a merchant; and activating and/or loading the transaction instrument in response to a request from the merchant thus enabling the use of the transaction instrument. The transaction instrument may be, for example, an open rebate card. The distribution of the transaction instrument may also include sending a message, in substantially real time, causing the pre-paid transaction instrument to be funded but not activated until later through an interactive voice response system, for example. In one example, an associated transaction account may be funded and activated at the time that the merchant requests activation. Furthermore, an issuer system may be suitably configured to leverage existing Travelers Cheque infrastructure for inventory and related processes.
    Type: Application
    Filed: July 13, 2009
    Publication date: July 21, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Edward J. Boyle, Gennye H. Feldman-Krasner, Thea S. McDevitt, Lorenzo E. Tibbitts, Angela Williams, Jennifer L. Wybraniec
  • Publication number: 20160210295
    Abstract: A method of ranking a plurality of regulated data sources and a plurality of non-regulated data sources for a data field is provided. The method evaluates consistency and assigns a ranking for a regulated data source based upon records having identical values and records having non-identical values for the data field in the regulated data source compared to other regulated data sources under analysis. The method further evaluates consistency and assigns a ranking for a non-regulated data source based upon records having identical values compared to other non-regulated data sources under analysis.
    Type: Application
    Filed: March 29, 2016
    Publication date: July 21, 2016
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Young Choon Lee, Oliver Winslow Selwyn
  • Publication number: 20160210676
    Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
    Type: Application
    Filed: March 30, 2016
    Publication date: July 21, 2016
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventor: TROY P. WILLIAMS
  • Patent number: 9384485
    Abstract: Systems and methods for rapidly provisioning functionality to one or more mobile communication devices are disclosed. The method may comprise generating, prior to a request for the functionality, a globally unique identifier (“GUID”) encryption key, wherein the GUID comprises a unique identifier that may be associated with a transaction account customer, generating a value associated with the GUID, deriving, based on the value, a plurality of base encryption keys associated with the value, creating, a perso-script, wherein the perso-script comprises a file associated with data associated with a customer, and/or creating a proto-script, wherein the proto-script comprises the perso-script prepended by a script to rotate the plurality of base encryption keys.
    Type: Grant
    Filed: February 10, 2014
    Date of Patent: July 5, 2016
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventor: John G. McDonald
  • Patent number: 9378375
    Abstract: An adaptable network security system includes trust mediator agents that are coupled to each network component. Trust mediator agents continuously detect changes in the security characteristics of the network and communicate the detected security characteristics to a trust mediator. Based on the security characteristics received from the trust mediator agents, the trust mediator adjusts security safeguards to maintain an acceptable level of security. Trust mediator also uses predetermined rules in determining whether to adjust security safeguards. Despite inevitable changes in security characteristics, an acceptable level of security and efficient network operation are achieved without subjecting users of the network to over burdensome security safeguards.
    Type: Grant
    Filed: April 14, 2014
    Date of Patent: June 28, 2016
    Assignee: American Express Travel Related Services Company, Inc.
    Inventor: Samuel A. Bailey, Jr.
  • Publication number: 20160180443
    Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
    Type: Application
    Filed: February 29, 2016
    Publication date: June 23, 2016
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventor: TROY P. WILLIAMS
  • Publication number: 20160180387
    Abstract: The present disclosure includes a system, method, and article of manufacture for measuring the effectiveness of an advertisement. In various embodiments, the system may compare exposed data indicating that a first customer was exposed to a targeted advertisement to a first spending activity associated with the first customer. The system may further compare unexposed data indicating that a second customer was exposed to a neutral advertisement to a second spending activity associated with the second customer. Further still, the system may, in various embodiments, generate a spend report based on the comparing the exposed data to the first spending activity and the comparing the unexposed data to the second spending activity.
    Type: Application
    Filed: February 29, 2016
    Publication date: June 23, 2016
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: DAVID S. BONALLE, BRIAN C. BENDER, Mehmet E. Dedeoglu, Rajendra R. Rane, Tamara F. Odine, Patrick R. Lowery