Patents Assigned to American Express Travel Related Services Company, Inc.
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Publication number: 20160055577Abstract: The systems, methods, and computer readable mediums described herein provide a secure method for a transaction account issuer to issue a digital pass to an existing transaction account holder (e.g., an existing user) that may be shared and/or provided to a prospective transaction account holder (e.g., a new user). The digital pass may be sharable from an existing user's user device to a new user's user device. The systems, methods, and computer readable mediums described herein may also employ an adaptive web design solution to increase application completion rates by capturing minimal viable information from a prospective member.Type: ApplicationFiled: August 21, 2014Publication date: February 25, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Raghavendra V. Chidella, Hans-Jurgen Greiner, Mallikarj U. Hiremath, Padmaja Kodavanti, Gopinath Kondapally, Simon R. Mableson, Kevin H. Ringger, Kongaraveera Venkata Satya Srinivasu, Ganeshbabu Subramanian, Arun Swamy, Subha Vanavamalai, Undra Viverette
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Publication number: 20160055493Abstract: The systems and methods may be used to recommend an item to a consumer. The methods may comprise determining, based on a collaborative filtering algorithm, a consumer relevance value associated with an item, and transmitting, based on the consumer relevance value, information associated with the item to a consumer. A collaborative filtering algorithm may receive as an input a transaction history associated with the consumer, a demographic of the consumer, a consumer profile, a type of transaction account, a transaction account associated with the consumer, a period of time that the consumer has held a transaction account, a size of wallet, and/or a share of wallet. The method may further comprise generating a ranked list of items based upon consumer relevance values, transmitting a ranked list of items to a consumer, and/or re-ranking a ranked list of items based upon a merchant goal.Type: ApplicationFiled: October 30, 2015Publication date: February 25, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Lee Chau, Terrence Fischer, Anthony Mavromatis, Venkat Varadachary, Michael Wang
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Publication number: 20160055600Abstract: The systems and methods may be used to recommend an item to a consumer. The methods may comprise determining, based on a collaborative filtering algorithm, a consumer relevance value associated with an item, and transmitting, based on the consumer relevance value, information associated with the item to a consumer. A collaborative filtering algorithm may receive as an input a transaction history associated with the consumer, a demographic of the consumer, a consumer profile, a type of transaction account, a transaction account associated with the consumer, a period of time that the consumer has held a transaction account, a size of wallet, and/or a share of wallet. The method may further comprise generating a ranked list of items based upon consumer relevance values, transmitting a ranked list of items to a consumer, and/or re-ranking a ranked list of items based upon a merchant goal.Type: ApplicationFiled: October 30, 2015Publication date: February 25, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Lee Chau, Terrence Fischer, Anthony Mavromatis, Venkat Varadachary, Michael Wang
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Publication number: 20160055508Abstract: The systems and methods may be used to recommend an item to a consumer. The methods may comprise determining, based on a collaborative filtering algorithm, a consumer relevance value associated with an item, and transmitting, based on the consumer relevance value, information associated with the item to a consumer. A collaborative filtering algorithm may receive as an input a transaction history associated with the consumer, a demographic of the consumer, a consumer profile, a type of transaction account, a transaction account associated with the consumer, a period of time that the consumer has held a transaction account, a size of wallet, and/or a share of wallet. The method may further comprise generating a ranked list of items based upon consumer relevance values, transmitting a ranked list of items to a consumer, and/or re-ranking a ranked list of items based upon a merchant goal.Type: ApplicationFiled: October 30, 2015Publication date: February 25, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Lee Chau, Terrence Fischer, Anthony Mavromatis, Venkat Varadachary, Michael Wang
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Publication number: 20160055351Abstract: The present disclosure improves upon existing systems and methods by providing a tool for managing processing resources. For instance, the presently described tool may be used to time replacement, plan for uplifts, budget for uplifts/decommissioning of hardware, and/or maintain a plurality of servers. This tool may lead to increased satisfaction, uptime, and a reduction of unexpected costs. The system may include initiating collection of variables to compile a prioritized list of servers, executing, a calculation application for determining a prioritized list of servers' end of life targets based on both technical and business parameters based on the entered variables, and prioritizing uplifts of the servers based on the technical and the business parameters.Type: ApplicationFiled: October 30, 2015Publication date: February 25, 2016Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: SHARON GAIL BARNES, KERRY A. MARISA, STEVEN WAYNE MINGL, KEVIN R. MURPHY, HARISH R. NAIK
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Publication number: 20160055500Abstract: The present disclosure includes a system, method, and article of manufacture for spend based targeting. In various embodiments, the system may transmit, to a third party system, a spend data file associating a first party cookie ID with spend data, as well as a first party cookie ID and/or a third party cookie ID to a web client. The web client may transmit the first party cookie ID and/or the third party cookie ID to the third party system, and the third party system may generate a look alike model for targeting advertisements to the web client based on the spend data file and clickstream data associated with the web client. In various embodiments, the third party system may match the third party cookie ID with the first party cookie ID in the spend data file, which may associate a customer with a segment.Type: ApplicationFiled: October 30, 2015Publication date: February 25, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: DAVID BONALLE, BRIAN BENDER, Mehmet E. Dedeoglu, Rajendra Rane, Tamara Odinec, Patrick Lowery
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Publication number: 20160048864Abstract: A system, method and computer program product for redemptions of reward points to purchase goods and services offered by a third-party digital wallet or merchant aggregator. A single integration with a merchant aggregator enables cross-merchant functionality. This system, method and computer program may allow certain transaction account holders to directly pay with their loyalty points (“points”) in any third party digital wallet. Utilizing the system, transaction account holders may earn one or more point for virtually every dollar charged on eligible, enrolled transaction account and then redeem their points for a wide array of rewards, including retail merchandise or travel.Type: ApplicationFiled: August 13, 2014Publication date: February 18, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Allison P. Beer, Cecile M. Berta, Lan Anh Hoang, Trey Neemann
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Publication number: 20160048832Abstract: Methods and systems for facilitating online transactions are disclosed. One method includes supplying content for display in a frame of a website, the website hosted by a third-party. The method also includes receiving transaction information from the third-party, and returning a token to the frame, the token including state information based on the transaction information. The method further includes passing the token from the frame to the third-party. The method optionally also includes receiving the token from the third-party and transferring funds from a first account to a second account based on the transaction information and the state information.Type: ApplicationFiled: October 28, 2015Publication date: February 18, 2016Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: ROBERT KERNER, WEIDONG TANG
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Publication number: 20160048442Abstract: The system integrates transaction account issuers, merchants, and consumers. A transaction account issuer may provide one or more APIs to merchants. The transaction account issuer may provide a sandbox environment for merchants to test applications with the APIs. The transaction account issuer may provide documentation to assist the merchants in integrating with the transaction account issuer. The transaction account issuer may notify the merchants of any changes to the documentation.Type: ApplicationFiled: August 13, 2014Publication date: February 18, 2016Applicant: American Express Travel Related Services Company Inc.Inventors: NAGESHWARA R. CHIRRAVURI, JOEL CO, SASTRY VSM DURVASULA, ANDRAS L. FERENCZI, SUDHAKAR GOPAL, AMIT K. GUPTA, SATHISH B. MUTHUKRISHNAN, SOHAIL ZAFAR
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Patent number: 9256848Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.Type: GrantFiled: June 30, 2014Date of Patent: February 9, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Troy P. Williams
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Publication number: 20160034819Abstract: A system that enables development and execution of predictive models comprises a centralized data management system, a data extraction tool a model validation tool and a model execution tool. In embodiments, a data management system includes a data management server that can be accessed via a web browser that stores data in the form of a flat file. An extraction tool extracts data. A model validation tool validates a model by scoring an analytical environment data set and a production environment data set. A model execution tool allows a user to select when and how often a model is scored.Type: ApplicationFiled: October 9, 2015Publication date: February 4, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: NARASIMHA MURTHY, MICKEY S. ORALEVICH, SANDEEP SACHETI, DEEP THOMAS
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Publication number: 20160036895Abstract: In various embodiments, the systems, methods and computer-readable mediums (collectively “system”) discussed herein may be configured to enable a single mobile application to receive dynamically customized content. The criteria and/or preferences that influence the dynamically customized content may be defined by a user and/or may be automatically detected by a user device. The criteria and/or preferences may be associated with the mobile application and/or a mobile device operating the mobile application. The criteria and/or preferences may be provided as part of a request for content to a content distribution system.Type: ApplicationFiled: August 1, 2014Publication date: February 4, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Hans-Jurgen Greiner, Mallikarj U. Hiremath, Owais Mohaideen, Edward Louis Morabito, JR., Vasif Mehmood Pasha, JR., Kevin H. Ringger, Sathyakumar Rajaraman, Mukund Shankar Simha, Subir Sud
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Publication number: 20160027117Abstract: A comprehensive platform for merchandising intellectual property (IP) and conducting IP transactions is disclosed. A standardized data collection method enables IP assets to be characterized, rated and valuated in a consistent manner. Project management, workflow and data security functionality enable consistent, efficient and secure interactions between the IP Marketplace participants throughout the IP transaction process. Business rules, workflows, valuation models and rating methods may be user defined or based upon marketplace, industry or technology standards.Type: ApplicationFiled: October 7, 2015Publication date: January 28, 2016Applicant: American Express Travel Related Services Company, Inc.Inventor: Tracey R. Thomas
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Patent number: 9245244Abstract: A comprehensive platform for developing digital products. A standardized process is applied to a product development effort and an online portal provides tools to aid the product development, assessment, funding and commercializing products. Project management, workflow and data security functionality enable consistent, efficient and secure interactions between users. Business rules, workflows, valuation models and rating methods may be user defined or based upon marketplace, industry or technology standards.Type: GrantFiled: August 25, 2010Date of Patent: January 26, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Tracey R. Thomas, Katherine G. Chen
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Patent number: 9245250Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.Type: GrantFiled: June 30, 2014Date of Patent: January 26, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Troy P. Williams
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Publication number: 20160019229Abstract: A method for progressively launching a website is disclosed. A production phase website may be launched or made available to a limited number of consumers. In addition, the performance of the production phase website may be evaluated based upon a comparison of the performance of the production phase website to a performance of the predecessor website. Further, the predecessor website may be replaced with the production phase website.Type: ApplicationFiled: September 11, 2015Publication date: January 21, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Anant Athale, Srinivas V. Dasari
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Publication number: 20150379581Abstract: A contextual services delivery system may comprise a services repository containing services instructions and a contextual services delivery module. The contextual services delivery module may deliver different contextual services to a smartphone and/or a POS terminal in response to a context environment, in order to provide a user with a customized contextual services experience.Type: ApplicationFiled: June 27, 2014Publication date: December 31, 2015Applicant: American Express Travel Related Services Company, Inc.Inventors: John Bruno, Sibish Neelikattil Basheerahammed, Premkumar Manivannan, Sathish Muthukrishnan, Nageshwara R. Chirravuri
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Publication number: 20150381664Abstract: A connectivity contextual services ecosystem management system may comprise a connectivity contextual services connectivity system, one or more user devices, and one or more merchant devices. The connectivity contextual services connectivity system may deliver different connectivity contextual services to a user device and/or a merchant device in response to a context environment, in order to provide a user with a customized experience, such as allowing that user to enter into conversations with merchants, view inventory of merchants, and search for merchants with relevant products without entering a physical store.Type: ApplicationFiled: October 16, 2014Publication date: December 31, 2015Applicant: American Express Travel Related Services Company, Inc.Inventors: John Bruno, Sibish Neelikattil Basheerahammed
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Publication number: 20150372880Abstract: The present system and method comprises an improved marketplace for providing and consuming services. Using the present system, generally via one or more APIs, comprises a method for integrating value added services within a network of participants, for instance, a payment network. The network can use service switching capabilities to route service calls to and from the service consumers and providers using routing elements defined in a message specification. Network participants can be both consumers and providers of services. The network can route service messages to the appropriate provider depending on details in the message.Type: ApplicationFiled: September 1, 2015Publication date: December 24, 2015Applicant: American Express Travel Related Services Company, Inc.Inventors: Clinton R. Allen, Paul M. Crofts, Jeff W. Fromm
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Patent number: 9213975Abstract: A system, method, and computer-readable medium for challenge-response authentication are provided. A plurality of codes is received over a communication network based on input provided by way of a user interface displaying a plurality of images. An alphanumeric string is generated based on the received plurality of codes and based on a table that associates each one of the plurality of codes with a respective one of the plurality of images and with a respective one of a plurality of alphanumeric characters. A determination is made as to whether to grant authorization based on whether the generated alphanumeric string matches an alphanumeric user identifier stored in a memory device in association with a user.Type: GrantFiled: September 22, 2014Date of Patent: December 15, 2015Assignee: American Express Travel Related Services Company, Inc.Inventor: Samuel A. Bailey, Jr.
