Patents Assigned to American Express Travel Related Services Company
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Patent number: 11115667Abstract: The system may capture an image comprising an original image size. The system may further determine an optimal size for the image based on a connection bandwidth and/or connection latency. The system may also compress the image to reduce an image size locally until the image size is less than or equal to the optimal size, before transmitting the image with the optimal size to the receiver while controlling latency in image transmission.Type: GrantFiled: February 18, 2020Date of Patent: September 7, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Hans-Jurgen Greiner, Vasif M. Pasha, Kevin H. Ringger
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Publication number: 20210272096Abstract: A BLUETOOTH low energy mobile payments system may comprise a BLE beacon that is deployed at a merchant location. The BLE beacon may be associated with a specific merchant terminal. The BLE beacon may be configured to broadcast a unique beacon ID that is detectable by a user device. The user device may be configured to communicate the beacon ID to a payment system In response to receiving the beacon ID, the user device may initiate a payment between a user and a merchant, via a user device and a merchant terminal.Type: ApplicationFiled: May 17, 2021Publication date: September 2, 2021Applicant: American Express Travel Related Services Company, Inc.Inventor: David Baldie
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Patent number: 11107052Abstract: The disclosed merchant server initiates a verification process in response to receiving an account identifier for an account in response to a payment selection by an account holder. In response to confirming enrollment of the account in a verification service, the merchant server receives an access point (e.g., a uniform resource locator (URL), API, etc.) and presents an offer interface corresponding to the access point. The offer interface includes a value added offer based on a profile of the account. The merchant server receives a credential and an acceptance indicator in response to the account holder accepting the value added offer. The merchant server may send an authorization request to a transaction authorization system.Type: GrantFiled: April 13, 2016Date of Patent: August 31, 2021Assignee: American Express Travel Related Services Company, Inc.Inventors: Thomas L. Bethke, II, Danielle R. Cloud
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Patent number: 11108746Abstract: A system is configured for detecting a point of sale, receiving a personal identification number (PIN), generating a PIN based key using a message digest of the PIN, decrypting a data encryption key (DEK) using the PIN based key, and generating a DEK based dynamic key using the PIN based key. The system may also decrypt a session key using the DEK based dynamic key, generate a cryptogram from the session key, and send the cryptogram to the point of sale.Type: GrantFiled: May 24, 2018Date of Patent: August 31, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Naresh Bhandari, Manish K. Deliwala, Ajay Maddukuri, John G. McDonald, Curtis Watson
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Patent number: 11106808Abstract: A system for applying access permissions to read requests may write a file to a storage media. The file may contain data, an embedded flag, and an embedded verification datum of the embedded flag. The embedded flag may indicate an access permissions requisite for file access. The system may also receive a request to access the file from a user and retrieve an access permission for the user. The system may also compare the embedded flag to the access permission for the user to determine the user has permission to access the file. A verification datum may be calculated, and the calculated verification datum may be compared to the embedded verification datum to determine the embedded flag has not changed.Type: GrantFiled: February 18, 2019Date of Patent: August 31, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INCInventors: Debasish Das, Kunal Joshi, Matthew Meyer, Jeremy Seideman
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Patent number: 11100569Abstract: A method and system of using widgets embedded in web pages as virtual storefronts is disclosed. A user of a social networking site may create a merchant account with a transaction service provider. The user embeds a storefront widget provided by the transaction service provider in the user's profile page on the social networking site and the user can use the storefront widget to input information about products that the user is selling. Other users of the social networking site view the user's profile page and the storefront widget will display the products that the user is selling. The other users may interact with the storefront widget to purchase the products that the user is selling.Type: GrantFiled: February 13, 2019Date of Patent: August 24, 2021Assignee: American Express Travel Related Services Company, Inc.Inventors: Jason J. Hogg, Cory Moreira, Andrew Peret, Kiran Jagannath
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Patent number: 11087380Abstract: The system instantly provisions high demand items to a consumer. The system may be capable of identifying an item for a consumer based on information about the consumer and a demand associated with the item. The system may also be capable of reserving a reservation for the item. The system may further be capable of provisioning the item to the consumer based on a demand associated with the item. In this regard, the item may be instantly available to the consumer. The system may also be capable of adjusting an item inventory in the item inventory database. The system may further provide available appointments to consumers for selection in real-time.Type: GrantFiled: October 26, 2016Date of Patent: August 10, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Lisa M. Knight, Scott Seese
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Patent number: 11087770Abstract: A system for artificial intelligent dispute resolution is disclosed. The system may receive a dispute initiation request from a voice input channel. The system may determine user authentication state in response to the dispute initiation request. The system may receive a natural language problem statement from the voice input channel. The system may determine a user intent in response to the natural language problem statement. The system may compare the user intent with a business rules set and determine a dispositioned outcome based on the business rules set and the user intent.Type: GrantFiled: July 3, 2018Date of Patent: August 10, 2021Assignee: American Express Travel Related Services Company, Inc.Inventor: Aruun Kumar Kumar
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Patent number: 11087336Abstract: The systems and methods may be used to recommend an item to a consumer. The methods may comprise determining, based on a collaborative filtering algorithm, a consumer relevance value associated with an item, and transmitting, based on the consumer relevance value, information associated with the item to a consumer. A collaborative filtering algorithm may receive as an input a transaction history associated with the consumer, a demographic of the consumer, a consumer profile, a type of transaction account, a transaction account associated with the consumer, a period of time that the consumer has held a transaction account, a size of wallet, and/or a share of wallet. The method may further comprise generating a ranked list of items based upon consumer relevance values, transmitting a ranked list of items to a consumer, and/or re-ranking a ranked list of items based upon a merchant goal.Type: GrantFiled: April 24, 2017Date of Patent: August 10, 2021Assignee: American Express Travel Related Services Company, Inc.Inventors: Terrence Fischer, Alex Lun
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Patent number: 11080738Abstract: The systems, methods, and computer readable mediums described herein provide a secure method for a transaction account issuer to issue a digital pass to an existing transaction account holder (e.g., an existing user) that may be shared and/or provided to a prospective transaction account holder (e.g., a new user). The digital pass may be sharable from an existing user's user device to a new user's user device. The systems, methods, and computer readable mediums described herein may also employ an adaptive web design solution to increase application completion rates by capturing minimal viable information from a prospective member.Type: GrantFiled: November 7, 2018Date of Patent: August 3, 2021Assignee: American Express Travel Related Services Company, Inc.Inventors: Raghavendra V. Chidella, Hans-Jurgen Greiner, Mallikarj U. Hiremath, Padmaja Kodavanti, Gopinath Kondapally, Simon R. Mableson, Kevin H. Ringger, Kongaraveera Venkata Satya Srinivasu, Ganeshbabu Subramanian, Arun Swamy, Subha Vanavamalai, Undra Viverette
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Patent number: 11050741Abstract: A system may generate a seed one-time password (OTP). The system may also perform steps including transmitting the seed OTP to a user device, receiving a response OTP from the user device, and calculating an expected response OTP by applying a function to the seed OTP. The system may then compare the response OTP to the expected response OTP and send a result in response to comparing the response OTP to the expected response OTP.Type: GrantFiled: April 18, 2019Date of Patent: June 29, 2021Assignee: American Express Travel Related Services Company, Inc.Inventors: Wael Ibrahim, Upendra Mardikar
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Patent number: 11010748Abstract: A BLUETOOTH low energy mobile payments system may comprise a BLE beacon that is deployed at a merchant location. The BLE beacon may be associated with a specific merchant terminal. The BLE beacon may be configured to broadcast a unique beacon ID that is detectable by a user device. The user device may be configured to communicate the beacon ID to a payment system. In response to receiving the beacon ID, the user device may initiate a payment between a user and a merchant, via a user device and a merchant terminal.Type: GrantFiled: August 22, 2018Date of Patent: May 18, 2021Assignee: American Express Travel Related Services Company, Inc.Inventor: David Baldie
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Patent number: 11003688Abstract: A system for data comparison is disclosed. The system may receive a source configuration metadata. The system may configure a data extraction module to extract data from a data set in response to the source configuration metadata. The system may generate a pre-work data from the data set. The system may compare the pre-work data to generate a post-process data set. The system may generate a report corresponding to the post-process data set.Type: GrantFiled: September 4, 2019Date of Patent: May 11, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Karina Alvarez, Sachin Arya, Sandeep Bose, Subhash Godara, Anmol Handa, Ajay Paul Singh Manesh, Purvi Shah, Bhupesh Sharma
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Patent number: 10997571Abstract: A secure mobile financial transaction is provided by receiving a list of protection methods from an external terminal over a communication network. A matrix of protection methods corresponding to the external terminal is created based on the identified protection methods. Security-related information is received from one or more trust mediator agents over the communication network. Rules corresponding to the received security related information are retrieved, and at least one protection method is selected from the matrix of protection methods based on the retrieved rules. The selected protection method is transmitted to the trust mediator agents for implementation.Type: GrantFiled: August 3, 2017Date of Patent: May 4, 2021Assignee: American Express Travel Related Services Company, Inc.Inventor: Samuel A. Bailey, Jr.
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Patent number: 10997001Abstract: The method includes receiving event information for a plurality of events from a plurality of data sources; normalizing the event information for each event of the plurality of events into a desired format by at least one of changing a field name of the event information or transforming at least one value in the event information into a recognized value; enriching the event information for each event of the plurality of events by adding additional data points associated with the event information to the event information; and/or transmitting the event information to a data recipient.Type: GrantFiled: August 1, 2019Date of Patent: May 4, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: James Arendt, Scott F. Brown, Paul Byran Demiduk, Charles Russell O'Keefe
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Patent number: 10997590Abstract: A system may receive a transaction request from a user device, and request an in-app cryptogram from a network software development kit (SDK) on the user device. The in-app cryptogram may include an unpredictable number, an application transaction counter (ATC), and a card verification result (CVR), and the ATC may be extracted from a limited use payment credential (LUPC). The system may transmit a token, a token expiry, and a token data block for an assessment by a payment network, with the token data block including the token, the token expiry, the ATC, and/or the in-app cryptogram. The system may further receive a request from the payment network to update the LUPC on the user device, and attest that the user device is secure in response to the request from the payment network to refresh the LUPC on the user device.Type: GrantFiled: November 9, 2015Date of Patent: May 4, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Manish K. Deliwala, Ajay B. Maddukuri, John G. McDonald, Keshav A. Narsipur
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Patent number: 10990752Abstract: Systems and methods of improving the operation of a transaction network and transaction network devices are disclosed. An online purchase autofill plugin includes various modules and engines. The fields of online forms may be identified and the fields of online forms may be automatically filled. The user experience may be improved, and data security enhanced so that the transaction network more properly functions according to approved parameters, such as protecting the integrity of sensitive data.Type: GrantFiled: June 19, 2019Date of Patent: April 27, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Hans-Jurgen Greiner
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Patent number: 10986203Abstract: Systems and methods for messaging balancing and control are disclosed. The system may retrieve aggregated message events from a first time window based on a balancing schedule. Each message event in the aggregated message events may include a timestamp. The timestamp may be within a time period assigned to the first time window. The system may execute an aggregated balancing operation on the aggregated message events. In response to determining in the aggregated balancing operation that the aggregated message events are out-of-balance, the system may execute an event balancing operation on the message events.Type: GrantFiled: February 8, 2019Date of Patent: April 20, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Srinivas Dasari, Mohamed Faisal Mohamed Farook, Bala Sandeep Kandi, Venkataselvam Muthusamy, Amit Poddar, Michael D. Wirsig
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Patent number: 10979370Abstract: A multi-profile chat system may receive a chat request comprising a user identifier and chat data. The system may process the chat data to determine a chat profile request, a request topic, and/or a request sentiment. The system may retrieve a user profile and/or a user chat record based on the user identifier. The system may determine a chat profile based on the chat profile request, the request topic, the request sentiment, the user profile, and/or the user chat record. The system may generate a chat response based on the chat request and the chat profile.Type: GrantFiled: April 21, 2020Date of Patent: April 13, 2021Assignee: American Express Travel Related Services Company, Inc.Inventors: Sibish Basheer, John Bruno
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Patent number: 10970638Abstract: The system may be configured to perform operations including identifying, by a processor, personally identifiable information (PII) within a data model based on processing rules, to create identified PII, wherein the data model comprises entity information about an entity; comparing the identified PII with established PII in a standard data bank; validating the identified PII in response to the identified PII matching the established PII, to create validated PII; and marking the validated PII with a PII marker in response to the validating the identified PII.Type: GrantFiled: July 26, 2017Date of Patent: April 6, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Kayalvizhi Palanichamy