Patents Assigned to American Express Travel Related Services Company
  • Publication number: 20210004733
    Abstract: Systems and methods for automated travel itinerary management are disclosed. The system may generate an automated itinerary based on travel-related transactions from a user's transaction account. The system may update the automated itinerary as additional travel-related transactions are completed. The system may also include travel data from travel systems, concierge systems, and manual input in the automated itinerary.
    Type: Application
    Filed: July 3, 2019
    Publication date: January 7, 2021
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Mikhail R. Badua, Matthew Stephen Bodell, Alexandra Nicole Corey, Teobaldo A. Fernandez, Philip Norman
  • Patent number: 10885102
    Abstract: A user may capture an image of a document using a mobile device. The mobile device may crop and clean the image. The mobile device may perform optical character recognition on the image and output a character string. The mobile device may match portions of the character string with stored records and determine a likelihood that the stored record corresponds to the image. The mobile device may display potential matches for the image, and the user may select the record which matches the image.
    Type: Grant
    Filed: March 5, 2020
    Date of Patent: January 5, 2021
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Deepak Arora, Donald R. Bloyer, Peter Gosling, Daniel Gruici, Anish Jacob, Kyle Knez, Christine Elizabeth Martin, Allison Mary Romano, Kedar P. Vaidya
  • Patent number: 10885567
    Abstract: A consumer may enter a physical merchant location. A reverse bidding system determines a confidence score that the consumer will make a non-fraudulent purchase of a product. The reverse bidding system performs an online price comparison. The reverse bidding system may transmit an offer to the consumer to purchase the product at the physical merchant location for a discounted price.
    Type: Grant
    Filed: January 5, 2018
    Date of Patent: January 5, 2021
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Subhajit Bhattacherjee, Asish Soudhamma
  • Publication number: 20200410562
    Abstract: A system for automated supplier invoice reconciliation is disclosed. The system may receive an order confirmation associated with a purchase order (PO) from a supplier system. The system may receive the PO associated with the order confirmation from a buyer system. The system may receive a first invoice associated with the PO and the order confirmation from the supplier system. The system may reconcile between the PO, the first invoice, and the order confirmation to generate a second invoice. The system may pass the second invoice to the buyer system.
    Type: Application
    Filed: June 28, 2019
    Publication date: December 31, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: SATISHKUMAR BALASUBRAMANIAN, MARY CATHERINE CALLAHAN, MOHNISH GORANTLA, SACHIN D. JADHAV, CHRISTINE A. KNORR, JASON MELTZER, DOROTHY MILLS, AMAR PETLA, ANUPAM SETH, RAHUL SHAURYA, SILAJIT SINGH, URVASHI TYAGI
  • Publication number: 20200409981
    Abstract: A system for automated classifying of electronic messages is disclosed. The system may receive an electronic message comprising a text including a message body and a metadata. The system may determine a case status based on the metadata and extract a set of events form the message body in response to the case status. The system may determine a case type based on the set of events and a set of case types. The system may generate a new case event in a case management system based on the case type.
    Type: Application
    Filed: June 26, 2019
    Publication date: December 31, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: CHETANA KADATOKA, EDWARD K. SAMSON, VIVEK TRIPATHI
  • Publication number: 20200394654
    Abstract: Systems and methods for the deployment of cloud-based systems using a distributed ledger are disclosed. The system may include a cloud provider system and a distributed ledger. The cloud provider system may be configured to deploy cloud-based systems and APIs to enable one or more participant systems to leverage cloud-based resources. The distributed ledger may record events, functionalities, and operations from the cloud provider system, the participant systems, and the deployed cloud-based systems and APIs.
    Type: Application
    Filed: June 17, 2019
    Publication date: December 17, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Michael Concannon, Andras L. Ferenczi, Mohammad N. Nauman
  • Patent number: 10866787
    Abstract: A system includes modularized generic framework applications that are built to be deployable across any Java based application, with the ability to maintain multiple runtime versions. Pluggable framework applications may be self-contained units of APIs and implementations. The pluggable framework applications may be written in Java. The pluggable framework applications may be independently scalable, deployable, changeable and/or replaceable modules. The pluggable framework applications may be modular, scalable, and have high availability, as well as allow for hot deployment, standardization, easy integration, and/or code reuse.
    Type: Grant
    Filed: December 21, 2018
    Date of Patent: December 15, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Pravin T. Bhalerao, Michael A. Calleiro, Baranidharan Chinnasamy, Manjunath B. Devadi, Chandler C. Helmuth, Gabriel A. Jimenez, Vijayakumar Sitha Mohan, Celia Suzanne Nelson, Diego Romero
  • Patent number: 10866849
    Abstract: A system and method for automated computer system diagnosis and repair is provided. The system and method may allow for the automated diagnosis and repair of computer system errors without needing a user to manually engage a service desk, help desk, and/or the like. A user terminal may interact with a tech care module to generate a user repair request comprising the computer system error and data relating to the error. The system may analyze the user repair request and retrieve a repair script relating to the computer system error. The system may execute the repair script on the user terminal to resolve the computer system error. The system may also implement reporting modules to ensure that the computer system error is remediated and to update the repair scripts.
    Type: Grant
    Filed: January 17, 2017
    Date of Patent: December 15, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Sumen Das, Traci L. Harris, Howard M. Hecht, Sreedhar R. Komaragiri, Richard Kronengold, Andrew M. Meehl, Lalat Nayak, Julie Scott
  • Patent number: 10853353
    Abstract: A system for integrating blockchain-enabled shared datasets across databases having varying formats and structures is disclosed. The system may include various entity systems in communication via a peer-to-peer network. A first entity system may receive a dataset update request to update the shared dataset. The first entity system may broadcast the dataset update request across the network, and one or more entity systems connected to the network may consent to the dataset update request. The consenting entity systems may broadcast the consented dataset update request to the other entity systems connected to the network. Each entity system may update its local copy of the shared dataset with the consented dataset update request. Each entity system may comprise a mapping module configured to reformat the consented dataset update request into a format that can be stored in a local data structure.
    Type: Grant
    Filed: August 3, 2018
    Date of Patent: December 1, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Balaji Balaraman, Shivakumar Chandrashekar, Jitendra Singh Dikhit, Andras L. Ferenczi, Ashish Kumar
  • Patent number: 10856100
    Abstract: A mobile device may identify nearby locations, such as locations of a merchant. The mobile device may create local geofences around the nearby locations. The mobile device may create an exit geofence which includes all of the local geofences. In response to the mobile device entering one of the local geofences, the mobile device may provide a notification regarding the location. In response to the mobile device leaving the exit geofence, the mobile device may identify nearby locations based on the new location of the mobile device, and the mobile device may create new local geofences for the current nearby locations, as well as a new exit geofence.
    Type: Grant
    Filed: July 3, 2018
    Date of Patent: December 1, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: John L. Ahn, Ashish Bhaskar, Vasanth Dharmaraj, Jacob Duron, James H. Graves, Stewart M. Kendall, Brandon Leong, Elmahdi Nahro, Jimit Baldev Patel, Nishtha Patel, Ashish A. Pawale, Pradeep Peethambaram, Jose Villegas, James Ware
  • Publication number: 20200372492
    Abstract: Systems and methods for identity-based interconnected transactions are disclosed. The system may receive an interconnected transaction request comprising a first financial subsystem identifier, a second financial subsystem identifier, and a transaction request. The first financial subsystem and the second financial subsystem may not be in direct communication with each other. The first financial subsystem may write the interconnected transaction request to an interconnected transaction ledger. The second financial subsystem may retrieve the interconnected transaction request from the interconnected transaction ledger. In response to retrieving the interconnected transaction request the second financial subsystem may complete the transaction request.
    Type: Application
    Filed: May 21, 2019
    Publication date: November 26, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Rares Ioan Almasan, Rebecca L. Henry, Swatee Singh, Kenneth M. Wolf
  • Publication number: 20200372081
    Abstract: The method includes receiving historical data from a first data source; analyzing the historical data for a desired characteristic; determining a representative value for the desired characteristic of the historical data; determining a first data expectation for the historical data based on the representative value; transmitting the first data expectation to a first data recipient; receiving first incoming data from the first data source; analyzing the desired characteristic of the first incoming data; determining a first incoming data value for the desired characteristic for the first incoming data; comparing the first incoming data value and the representative value; determining a first difference between the first incoming data value and the representative value; and/or comparing the first difference to a difference threshold which indicates whether a difference between an incoming data value and the representative value is significant.
    Type: Application
    Filed: May 22, 2019
    Publication date: November 26, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Anna Korsakova Bain, Atul Dalmia, Debasish Das, Karin Fourie, Kavita Gupta, Gurusamy Ramasamy, Jeremy David Seideman, Paramjit Singh, Swatee Singh, Jennifer Tam, Yan Zhang
  • Patent number: 10846900
    Abstract: The systems may include superimposing a canvas layer having a pixel system over the digital map; aligning the coordinate system of the digital map with the pixel system of the canvas layer; obtaining a location coordinate of the coordinate system to each site of interest of a plurality of sites of interest, wherein the location coordinate is associated with a location of the site of interest on the digital map; associating the location coordinate for the site of interest with a pixel in the pixel system; and creating a marker on the canvas layer on the pixel associated with the location coordinate for the site of interest.
    Type: Grant
    Filed: October 10, 2019
    Date of Patent: November 24, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Kedar Biradar, Raju Rathi, Kunal Upadhyay, Purushotham Vunnam, Digvijay Yadav
  • Patent number: 10846734
    Abstract: The systems, methods, and computer program products (collectively “systems”) described herein are generally configured to monitor actions in digital channels. More specifically, the systems described herein are capable of initiating a transaction with a transaction account based on an action in any suitable digital channel. The systems are capable of syncing transaction accounts with various digital channels. Moreover, the systems are capable of initiating or completing transaction based on user information. The systems may also be capable of providing rewards based on activities or accomplishments in the digital channels. Moreover, the systems may be capable of verifying activities based on transaction information.
    Type: Grant
    Filed: May 7, 2013
    Date of Patent: November 24, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Kathleen King, Matthew Miller, Sathish Muthukrishnan, Philip Norman, Anthony Prentice, Stephanie Schultz, Elizabeth Vakil, David Wolf
  • Publication number: 20200364527
    Abstract: The disclosure includes a transaction card comprising a card body having a slot. A first portion of the slot is formed at a first angle, and a third portion of the slot is formed at a third angle. A card body may be fabricated by positioning the card body at a first angle with respect to a cutter, creating a first portion of a slot at the first angle by at least one of translating the card body across the cutter or translating the cutter across the card body, stopping the translating of the card body, rotating the card body to a third angle to create a second portion of the slot; and creating a third portion of the slot at the third angle by at least one of translating the card body across the cutter or translating the cutter across the card body.
    Type: Application
    Filed: May 13, 2019
    Publication date: November 19, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: James Bruce Coleman
  • Patent number: 10832247
    Abstract: A system for operating a payment network with a blockchain-based ledger may prepare a request to complete a transaction from an account associated with a payer digital wallet for entry on the blockchain. The request may include an amount and payee address associated with a payee digital wallet. The system may also send the request to the blockchain using a blockchain interface. The system may approve or decline the request. The system may further adjust a balance of the payer a balance of the payee to reflect approval of the request. The adjustment may include writing the transaction to the blockchain.
    Type: Grant
    Filed: September 15, 2016
    Date of Patent: November 10, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Sastry Durvasula, Andras Ferenczi, Upendra Mardikar, Keshav Narsipur, Vishnuvajhala Subrahmanyam, Sathish B. Muthukrishnan
  • Publication number: 20200342014
    Abstract: A data indexing system may use dynamic tags to increase findability and relativity of located datasets. The dynamic tags may be generated based on captured search log data. The system may calculate various parameters used to determine the findability and relativity of a given dataset. The system may calculate a dynamic tag score based on the calculated parameters. The system may store the dynamic tags and the associated dynamic tag score with the given dataset.
    Type: Application
    Filed: June 17, 2019
    Publication date: October 29, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Ashish Kumar, Yousef Mofidi, Ruchika Panesar, Dhruv Navinchandra Shah, Jaskirat Singh
  • Patent number: 10812275
    Abstract: Systems for decoupling and updating pinned certificates on a user device are disclosed. A mobile application having a hardcoded pinned certificate may be installed on a user device. The pinned certificate may be decoupled from the mobile application and stored on the user device. In response to the mobile application attempting to establish a secure connection with a server, the system may check whether the decoupled pinned certificate is current by querying a certificate repository. In response to determining that the pinned certificate is out of date, the system may transmit the current certificate to the user device to update the decoupled pinned certificate.
    Type: Grant
    Filed: November 28, 2017
    Date of Patent: October 20, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventor: Wael Ibrahim
  • Patent number: 10810420
    Abstract: A system provides an end-to-end solution for invoice processing which includes reading invoices (both pdfs and images), extracting key relevant information from the face of invoices, organizing the relevant information in a structured template as a key-value pair, and comparing invoices based on the similarities between different invoice fields to identify potential duplicate invoices.
    Type: Grant
    Filed: November 9, 2018
    Date of Patent: October 20, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Lokesh Bhatnagar, Himanshu Sharad Bhatt, Manoj Bhokardole, Gabriella P. Fitzgerald, Vinit Jain, Chetan Lohani, Shachindra Pandey, Gunjan Panwar, Shourya Roy, Di Xu
  • Publication number: 20200327573
    Abstract: Systems and methods for automated transactional offers are disclosed. The system may receive an extension communication comprising a merchant uniform resource locator (URL) and an offer ID. The system may filter verified merchant URLs based on the merchant URL. The system may retrieve an available offer based on a merchant ID associated with the verified merchant URL. The system may transmit the available offer to a user device. In response to the user device accepting the offer, the system may enroll the user for the offer at an issuer system, to enable the offer to be applied during processing of the associated transaction.
    Type: Application
    Filed: April 15, 2019
    Publication date: October 15, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Suman Babu Alapati, William H. Bishop, Anoop Kanippayyur, Rakesh Pattanayak, Avishekh Kumar Tewari, Tejaswi Upadhyaya