Patents Assigned to American Well Corporation
  • Patent number: 11611690
    Abstract: In some embodiments, an apparatus includes a memory and a processor. The processor is configured to receive an intent command from a control device. The processor is configured to identify, based on the intent command, a first portion of an image captured by a first image capture device and to identify, using video analytics, a second portion of the image captured by the first image capture device. The second portion is included in an image captured by a second image capture device at a first time. The processor is configured to calculate an offset between the first portion and the second portion using the image captured by the first image capture device. The processor is configured to send a signal to adjust using the offset the second image capture device to capture an image including the first portion at a second time after the first time.
    Type: Grant
    Filed: January 31, 2020
    Date of Patent: March 21, 2023
    Assignee: American Well Corporation
    Inventor: Ghafran Abbas
  • Patent number: 11589003
    Abstract: Single point devices that connect to a display device include a port for establishing a connection to a port on the display device and for switching the display device from a first mode to a second mode; an audio video device configured to capture image data representing one or more images of physical entities in a field of view of the audio video device and further configured to capture acoustic data; a receiver device and a transmitter device configured for dedicated communication with a data processing system.
    Type: Grant
    Filed: October 5, 2020
    Date of Patent: February 21, 2023
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Patent number: 10798338
    Abstract: Single point devices that connect to a display device include a port for establishing a connection to a port on the display device and for switching the display device from a first mode to a second mode; an audio video device configured to capture image data representing one or more images of physical entities in a field of view of the audio video device and further configured to capture acoustic data; a receiver device and a transmitter device configured for dedicated communication with a data processing system.
    Type: Grant
    Filed: August 21, 2019
    Date of Patent: October 6, 2020
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Publication number: 20200169659
    Abstract: In some embodiments, an apparatus includes a memory and a processor. The processor is configured to receive an intent command from a control device. The processor is configured to identify, based on the intent command, a first portion of an image captured by a first image capture device and to identify, using video analytics, a second portion of the image captured by the first image capture device. The second portion is included in an image captured by a second image capture device at a first time. The processor is configured to calculate an offset between the first portion and the second portion using the image captured by the first image capture device. The processor is configured to send a signal to adjust using the offset the second image capture device to capture an image including the first portion at a second time after the first time.
    Type: Application
    Filed: January 31, 2020
    Publication date: May 28, 2020
    Applicant: American Well Corporation
    Inventor: Ghafran ABBAS
  • Patent number: 9971873
    Abstract: A request is received from a consumer of services to consult with a service provider having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider; an available service provider satisfying at least some of the attributes in the set of attributes is identified; and a communication channel is provided to establish a communication between the consumer of services and the identified service provider.
    Type: Grant
    Filed: August 9, 2017
    Date of Patent: May 15, 2018
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Patent number: 9886551
    Abstract: A request is received from a consumer of services to consult with a service provider having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider; an available service provider satisfying at least some of the attributes in the set of attributes is identified; and a communication channel is provided to establish a communication between the consumer of services and the identified service provider.
    Type: Grant
    Filed: July 18, 2017
    Date of Patent: February 6, 2018
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Publication number: 20170213003
    Abstract: Described are techniques for providing broker services between consumers and service providers. A system receives requests from consumers to consult with a service provider and provides a control that when rendered on at least one graphical user interface that the service provider accesses causes the system to determine a next consumer to engage with the service provider, with the next consumer determining based on executing a priority algorithm for selecting a next consumer from the queue for the service provider when that service provider becomes currently available to engage in a real-time consultation with consumers.
    Type: Application
    Filed: March 11, 2013
    Publication date: July 27, 2017
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Patent number: 9678636
    Abstract: Described are techniques for providing broker services to consumers with service providers according to a user selected modality type including an anonymous user modality type.
    Type: Grant
    Filed: March 11, 2013
    Date of Patent: June 13, 2017
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Patent number: 9652593
    Abstract: A system for providing a device independent communication layer for connecting two remote telemedicine terminal devices at least partly based on searching a terminal state database for device independent, real-time terminal states of remote telemedicine terminal devices, comprising: one or more databases for storing data entries with data indicative of terminal states of a plurality of first remote telemedicine terminal devices; a tracking module configured for detection of real-time terminal states of the plurality of first remote telemedicine terminal devices for communication with the system; a terminal state aggregation module configured to collect real-time indications of terminal states; a search module for searching the data entries and the stored data; a device independent communication layer for coordinating communications between remote telemedicine terminal devices; and a device connection module for establishing connections, over the device independent communication layer, between one remote telem
    Type: Grant
    Filed: November 4, 2016
    Date of Patent: May 16, 2017
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Patent number: 9578152
    Abstract: Described are techniques for providing broker services to consumers and service providers based on telephonic call-back engagements. The techniques include receiving a telephonic-based communication from a consumer to consult with a service provider and determining a suitable service provider to reply to the telephonic-based communication from the consumer. The techniques add an entry corresponding to the consumer to a queue maintained for the suitable service provider, and when the consumer in the queue is at the top of the queue, initiate a call-back to a device used by the consumer.
    Type: Grant
    Filed: November 20, 2012
    Date of Patent: February 21, 2017
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Publication number: 20160260189
    Abstract: A computer-implemented method includes receiving, by one or more computer systems, a request sent from a computing device used by a consumer, the request being to find a service provider; determining whether the consumer that sent the request is associated with a sponsor; when associated with a sponsor, retrieving, by the one or more computer systems, a listing of types of services offered by the sponsor; sending, by the one or more computer systems to the computing device, a list of one or more qualified service providers that are qualified to provide a type of service selected from the listing; receiving, by the one or more computer systems, a selection of a service provider from the list; and establishing a communication channel between the computing device used by the consumer and a computing device used by the selected service provider.
    Type: Application
    Filed: May 7, 2012
    Publication date: September 8, 2016
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Publication number: 20160212182
    Abstract: Described are techniques for providing broker services to consumers and service providers. A system sends a graphical user interface to allow a service provider to set that service provider's availability to engage in a real-time consultation with a consumer across provider networks that the service provided is associated with and corresponding provider practices within the provider network.
    Type: Application
    Filed: March 11, 2013
    Publication date: July 21, 2016
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Publication number: 20160210636
    Abstract: Described are techniques for providing broker services to consumers and service providers. The techniques include verification of consumer eligibility to consult with a service provider and techniques for determining a consumer's level of access and co-pays.
    Type: Application
    Filed: March 11, 2013
    Publication date: July 21, 2016
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Publication number: 20160210005
    Abstract: Described are techniques for accessing a brokerage system for providing broker services to consumers from various service providers. A graphical user interface renders a plurality of controls that when selected by a consumer, sends a request to consult with a service provider of a type associated with the corresponding one of the plurality of controls. Upon receiving the request a second graphical user interface is sent to enable the user to provide information to a service provider for use during a consultation with a service provider of the type associated with the corresponding one of the controls.
    Type: Application
    Filed: March 11, 2013
    Publication date: July 21, 2016
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Patent number: 9015609
    Abstract: Amongst other things, a computer-implemented method comprises receiving, by one or more computers, data indicating that a first service provider is authorized to engage in a consultation with a second service provider; and receiving, by one or more computers, a request from the first service provider to consult with the second service provider having a second service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider.
    Type: Grant
    Filed: November 9, 2009
    Date of Patent: April 21, 2015
    Assignee: American Well Corporation
    Inventor: Roy Schoenberg
  • Publication number: 20140258037
    Abstract: Described are techniques for providing broker services to consumers and service providers. An estimate of when a service provider will be available to the consumer is calculated based on determining entries in a queue maintained for the service provider, the entries corresponding to consumers waiting for the service provider. An entry corresponding to the consumer is added to the queue maintained for the service provider, and the estimate is sent to a device used by the consumer; and when the consumer in the queue is at the top of the queue a real-time communication channel is established with a device used by the consumer.
    Type: Application
    Filed: March 11, 2013
    Publication date: September 11, 2014
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Publication number: 20140257830
    Abstract: Described are techniques for providing broker services to consumers and service providers. The techniques include verification of consumer eligibility to consult with a service provider and techniques for determining a consumer's level of access and co-pays.
    Type: Application
    Filed: March 11, 2013
    Publication date: September 11, 2014
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Publication number: 20140201649
    Abstract: Described are techniques for providing broker services to consumers and service providers. A system sends a graphical user interface to allow a service provider to set that service provider's availability to engage in a real-time consultation with a consumer across provider networks that the service provided is associated with and corresponding provider practices within the provider network.
    Type: Application
    Filed: March 11, 2013
    Publication date: July 17, 2014
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Publication number: 20140200911
    Abstract: Described are techniques for providing broker services between consumers and service providers. A system receives requests from consumers to consult with a service provider and provides a control that when rendered on at least one graphical user interface that the service provider accesses causes the system to determine a next consumer to engage with the service provider, with the next consumer determining based on executing a priority algorithm for selecting a next consumer from the queue for the service provider when that service provider becomes currently available to engage in a real-time consultation with consumers.
    Type: Application
    Filed: March 11, 2013
    Publication date: July 17, 2014
    Applicant: AMERICAN WELL CORPORATION
    Inventor: Roy Schoenberg
  • Patent number: D859418
    Type: Grant
    Filed: February 10, 2017
    Date of Patent: September 10, 2019
    Assignee: American Well Corporation
    Inventors: Michael Baird, Aashish Bapat, Robert Andrew Carlton, Cory Costley, Darin Janoschka