Abstract: A consumer is provided with continuity of medical care by being prompted to transfer data to a recipient, upon completion of the consumer's interaction with a brokerage system. The data obtained during the interactions is transferred to one or more recipients selected by the consumer.
Abstract: A computer-implemented method includes receiving, at a computer-based system for connecting consumers with providers in real time over the Internet, requested compensation amounts from a plurality of providers. The method also includes displaying a price associated with consulting with a particular provider to a consumer on a user interface, the price being based at least in part on the requested compensation amount received from the provider.
Abstract: A computer-implemented method includes receiving a request from a consumer of medical services to engage with a provider of medical services in real time over the Internet using a computer-based brokerage system, accessing stored information related to past engagements of the consumer using the computer-based brokerage system, and determining allocation of a fee between the consumer and a third party for an engagement between the consumer and the provider based at least in part on the information related to the past engagements of the consumer.
Abstract: In general, in one aspect, a computer-implemented method for establishing multiple communication channels between a service provider and a consumer includes establishing a text based communication between the consumer and the service provider over the Internet. The method also includes receiving, at a central system, a first telephone number provided by the consumer via a first user interface and a second telephone number provided by the service provider via a second user interface. The method also includes calling, from the central system, the first telephone number and the second telephone number and bridging the calls between the central system and the first telephone number and the central system and the second telephone number to establish a communication channel between the service provider and the consumer.
Abstract: A request is received from a consumer of services to consult with a service provider having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider; an available service provider satisfying at least some of the attributes in the set of attributes is identified; and a communication channel is provided to establish a communication between the consumer of services and the identified service provider.
Abstract: A set of answers is received to a series of questions sent to a consumer of services, the set of answers to the series of questions is analyzed in a computer to identify types of service providers that can provide services to the consumer based on the received answers, and an agenda is produced, the agenda including the identified types of service providers and topics for the consumer of services to discuss with a service provider of each type, with the topics determined at least in part based on the answers.
Abstract: Amongst other things, the availability of service providers is tracked across one or more service provider networks. A status change of the service provider is identified on one or more of the service provider networks and the other service provider networks associated with the service provider is sent data indicating the changed status of the service provider.
Abstract: A request is received from a consumer of services to consult with a service provider having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider; an available service provider satisfying at least some of the attributes in the set of attributes is identified; and a communication channel is provided to establish a communication between the consumer of services and the identified service provider.
Abstract: An animated representation of a consumer is enabled to interact with an animated representation of a point of service rendered in a user interface to select characteristics of a medical service provider; the selected characteristics of the medical service provider are received; an available medical service provider is identified based at least in part on the selected characteristics; and a communication channel is provided to establish an electronic, real-time communication between the consumer and the identified medical service provider.