Patents Assigned to Assurant, Inc.
  • Patent number: 11790453
    Abstract: Systems and methods are disclosed herein that can detect use of a consumer electronics device and that can generate and offer insurance or protection plans that measure, account, and adjust for the use of the consumer electronics device and consumer tendencies while using the consumer electronics device.
    Type: Grant
    Filed: May 4, 2018
    Date of Patent: October 17, 2023
    Assignee: Assurant, Inc.
    Inventors: Biju Nair, Rajiv K. Dwivedi, Sanida D. Bratt, Joseph Settimi, Chintan Shah
  • Patent number: 11748763
    Abstract: Various embodiments of the present disclosure are directed to improved systems, apparatuses, methods, and computer program products for managing and synchronizing independent computing resources. In this regard, embodiments may manage and/or synchronize computing resources, data, and the like between the embodiments and various independent third-party systems, while handling transmission errors that occur during synchronization. In an example context, embodiments manage synchronization of subscriber profiles between the various systems. Some embodiments manage computing resources for processing one or more unprocessed actions of various types, for example by scaling executed process instances based on an action queue length and a queue length minimum threshold and/or queue length maximum threshold.
    Type: Grant
    Filed: October 30, 2020
    Date of Patent: September 5, 2023
    Assignee: Assurant, Inc.
    Inventors: Charles Daniel Cartwright, Piyush Gupta, Gilberto Jose Almonte, Jr.
  • Patent number: 11741212
    Abstract: Embodiments of the present disclosure relate to electronic lockout of a client device, specifically to managing electronic lockout of a client device associated with a claim process via a device protection program management system and third-party provider. In this regard, embodiments herein may process various data associated with determining whether to authorize a claim under a device protection program, and cause initiation of and/or termination of an electronic lockout of a client device depending on received data and/or lack of received data. In this regard, example embodiments include receiving a device claim request indication associated with a client device, where the client device is associated with a functionality lockout state; initiating a claim associated with the client device; causing initiation of an electronic lockout of the client device; processing the claim to determine whether to authorize the claim; and causing updating of the electronic lockout based on the determination.
    Type: Grant
    Filed: March 23, 2022
    Date of Patent: August 29, 2023
    Assignee: Assurant, Inc.
    Inventors: Maria Manduley, Charles Daniel Cartwright, Gilberto Jose Almonte, Jr.
  • Patent number: 11704887
    Abstract: A system, apparatus, method and computer program product are provided for determining a mobile device integrity status. Images of a mobile device captured by the mobile device and using a reflective surface are processed with various trained models, such as neural networks, to verify authenticity, detect damage, and to detect occlusions. A mask may be generated to enable identification of concave occlusions or blocked corners of an object, such as a mobile device, in an image. Images of the front and/or rear of a mobile device may be processed to determine the mobile device integrity status such as verified, not verified, or inconclusive. A user may be prompted to remove covers, remove occlusions, and/or move the mobile device closer to the reflective surface. A real-time response relating to the mobile device integrity status may be provided. The trained models may be trained to improve the accuracy of the mobile device integrity status.
    Type: Grant
    Filed: September 16, 2020
    Date of Patent: July 18, 2023
    Assignee: ASSURANT, INC.
    Inventors: Stuart Saunders, Anthony Coble, Nathan Breitsch, Mircea Ionescu
  • Patent number: 11704221
    Abstract: A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
    Type: Grant
    Filed: July 27, 2022
    Date of Patent: July 18, 2023
    Assignee: Assurant, Inc.
    Inventors: Dustin Brewer, Stuart Saunders, Cameron Hurst
  • Patent number: 11689483
    Abstract: An apparatus, method, and computer program product are provided for the improved and automatic prediction of a relativistic, observer-specific perception and response to a potential event and, based at least in part on the predicted perception and response, generating and presenting observer-specific digital content items. Some example implementations employ predictive, machine-learning modeling to facilitate user-specific event perception and response prediction and the selection of particularized messages and other digital content items for presentation to the user.
    Type: Grant
    Filed: March 16, 2022
    Date of Patent: June 27, 2023
    Assignee: Assurant, Inc.
    Inventors: Rajiv Matta, Ron Brusky
  • Patent number: 11683671
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: January 21, 2021
    Date of Patent: June 20, 2023
    Assignee: Assurant, Inc.
    Inventors: Cameron Hurst, Stuart Saunders
  • Patent number: 11625957
    Abstract: Methods, systems, apparatuses, and computer readable media for monitoring and maintaining vehicle condition. An apparatus of an example embodiment includes means for receiving a partial dataset indicator for a certain type of dataset. Said apparatus also includes means for providing at least one complete dataset indicator. The partial dataset indicator and the at least one complete dataset indicators provides an indication of one or more terms in their respective dataset. Said apparatus further includes means for determining at least one of the one or more terms of the partial dataset. Said apparatus still further includes means for causing the transmission of at least one of the one or more determined terms of the partial dataset for use by a mobile application. Corresponding systems, methods, and computer readable media are also provided.
    Type: Grant
    Filed: January 23, 2020
    Date of Patent: April 11, 2023
    Assignee: Assurant, Inc.
    Inventors: Dan Gronsbell, Angel Garcia, Ronnie Blake Perkna
  • Patent number: 11601801
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: October 19, 2020
    Date of Patent: March 7, 2023
    Assignee: Assurant, Inc.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 11580627
    Abstract: Systems and methods for automatically grading a user device are provided. Such systems and methods can include (1) a lighting element positioned at an angle relative to a platform, (2) an imaging device positioned at the angle relative to the platform such that light emitted from the lighting element and a field of view of the imaging device form a right angle where the light emitted from the lighting element and the field of view meet at a user device when the user device is positioned at a predetermined location on the platform, and (3) control circuitry that can activate the lighting element, instruct the imaging device to capture an image of a screen of the user device while the user device is at the predetermined location and is being illuminated by the first lighting element, and parse the image to determine whether the screen is damaged.
    Type: Grant
    Filed: January 5, 2021
    Date of Patent: February 14, 2023
    Assignee: Assurant, Inc.
    Inventors: Brandon P. Johnson, Roscoe R. Herald, Harrison A. Hanks, Carson Farley
  • Patent number: 11564083
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: October 19, 2020
    Date of Patent: January 24, 2023
    Assignee: Assurant, Inc.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 11563796
    Abstract: Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.
    Type: Grant
    Filed: May 21, 2020
    Date of Patent: January 24, 2023
    Assignee: Assurant, Inc.
    Inventors: Cameron Hurst, Joan Patricia McDonald Meyer, Stuart Saunders
  • Patent number: 11480683
    Abstract: An apparatus, method, and computer program product are provided for the improved and automatic prediction of an elevation of an architectural feature of a structure at a particular geographic location. Some example implementations employ predictive, machine-learning modeling to facilitate the use of LiDAR-derived ground-elevation data, additional location context data, and elevation data from comparator locations to extrapolate and otherwise predict the elevation or other position of a given architectural feature of structure.
    Type: Grant
    Filed: May 3, 2019
    Date of Patent: October 25, 2022
    Assignee: Assurant, Inc.
    Inventors: Rajiv Matta, Ron Brusky, Mathew Schmitt, Prasanth Kambhatla
  • Patent number: 11429506
    Abstract: A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
    Type: Grant
    Filed: November 19, 2020
    Date of Patent: August 30, 2022
    Assignee: Assurant, Inc.
    Inventors: Dustin Brewer, Stuart Saunders, Cameron Hurst
  • Patent number: 11308195
    Abstract: Embodiments of the present disclosure relate to electronic lockout of a client device, specifically to managing electronic lockout of a client device associated with a claim process via a device protection program management system and third-party provider. In this regard, embodiments herein may process various data associated with determining whether to authorize a claim under a device protection program, and cause initiation of and/or termination of an electronic lockout of a client device depending on received data and/or lack of received data. In this regard, example embodiments include receiving a device claim request indication associated with a client device, where the client device is associated with a functionality lockout state; initiating a claim associated with the client device; causing initiation of an electronic lockout of the client device; processing the claim to determine whether to authorize the claim; and causing updating of the electronic lockout based on the determination.
    Type: Grant
    Filed: January 16, 2020
    Date of Patent: April 19, 2022
    Assignee: ASSURANT, INC.
    Inventors: Maria Manduley, Charles Daniel Cartwright, Gilberto Jose Almonte, Jr.
  • Patent number: 11310175
    Abstract: An apparatus, method, and computer program product are provided for the improved and automatic prediction of a relativistic, observer-specific perception and response to a potential event and, based at least in part on the predicted perception and response, generating and presenting observer-specific digital content items. Some example implementations employ predictive, machine-learning modeling to facilitate user-specific event perception and response prediction and the selection of particularized messages and other digital content items for presentation to the user.
    Type: Grant
    Filed: August 13, 2020
    Date of Patent: April 19, 2022
    Assignee: ASSURANT, INC.
    Inventors: Rajiv Matta, Ron Brusky
  • Patent number: 11107106
    Abstract: Systems and methods for subscription-based product referrals are provided. In example embodiments, a user request to refer a subscription is received. A user selection of a social network connection having a social network relationship with the user on a social network service is received. A referral request is transmitted to a device of the social network connection. Acceptance of the referral request is determined. Based on determining acceptance of the referral request, a credit is provided to the user.
    Type: Grant
    Filed: June 18, 2019
    Date of Patent: August 31, 2021
    Assignee: Assurant, Inc.
    Inventor: Keith Meier
  • Patent number: 10939266
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: June 21, 2019
    Date of Patent: March 2, 2021
    Assignee: Assurant, Inc.
    Inventors: Cameron Hurst, Stuart Saunders
  • Patent number: 10872022
    Abstract: A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
    Type: Grant
    Filed: August 21, 2018
    Date of Patent: December 22, 2020
    Assignee: Assurant, Inc.
    Inventors: Dustin Brewer, Stuart Saunders, Cameron Hurst
  • Patent number: 10873850
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: March 23, 2018
    Date of Patent: December 22, 2020
    Assignee: Assurant, Inc.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad