Abstract: Presence information of a first user is relayed to a second user. Briefly described, in architecture, one embodiment of the system, among others includes, can be implemented as follows. A first communications client of a first user detects a change in the presence status of a first user and sends an alert message to a second communications client of a second user.

Abstract: Systems and methods for scheduling of agents for a network, which in one embodiment among many, can be broadly summarized by a representative method of forecasting network data for a future time interval from past network data, determining a group of agents, forecasting group statistics using at least the forecasted network data, and assigning a second group of agents to work the future time interval. Another embodiment can be described as an agent scheduler system that has logic configured to forecast network data for a future time interval using past network data, logic configured to determine a first group of agents, logic configured to forecast group statistics using the forecasted network data and the agent profiles of the agents in the first group, and logic configured to assign a second group of agents to work the given time interval.

Abstract: A system and method for recharging secondary batteries. One embodiment of the present invention comprises a supervisory circuit, a voltage converter, a portable power source, and one or more of a holder and a socket. The holder is adapted to receive a specific type of secondary battery of a portable device. The socket is adapted to mate with a plug of a device-specific charging cord connected to the portable device. Each of the holder and the plug can be associated with a programming resistor that provides a voltage requirement of the secondary battery. When the secondary battery is either placed in the holder or is connected to the socket, the supervisory circuit communicates with the voltage converter to supply the appropriate voltage required to recharge the secondary battery. The voltage converter receives power from the portable power source. The voltage converter can convert the voltage of the portable power source up (i.e., increasing the voltage) or down (i.e.

Abstract: The present invention relates to methods and systems for managing intellectual property assets. In an embodiment, an intellectual property protection life cycle of an intellectual property asset is managed, and an intellectual property marketing life cycle of the intellectual property asset is managed.

Abstract: A system and method for controlling, by an outside entity, one or more devices associated with a location. A representative embodiment of the system architecture comprises an internal computer system through which a device may be remotely controlled by the outside entity during a communication session between the outside entity and the internal computer system through an external computer network. The external computer network can be the Internet. When the outside entity is requested to control the device, the outside entity's identity information is authenticated before the communication session is established. In a preferred embodiment, the internal computer system is protected by a firewall. The firewall allows the outside entity to access the internal computer system to control the device if the outside entity can provide proper identity information. The identity information of the outside entity may be a password that is recognized by the firewall.

Abstract: A global computer network message delivery service is disclosed. A sender enters a short message for delivery to a recipient's telephone. The sender also enters the recipient's telephone number. The sender may also enter the telephone number that he can be reached at in case the recipient wants to converse live with the sender upon receipt of the message. The message and other entered information is authenticated and validated. The sender's billing telephone number is determined for billing purposes. A call leg is created from a service node to the switch hosting the sender's billing telephone number. The sender's inter-exchange carrier codes are determined and another call leg is created from the service node to the recipient's telephone. After the recipient answers, the service node plays the message (via text-to-speech technology) to the recipient. The inter-exchange carrier codes are used to bill the message service to the sender's billing telephone number.

Abstract: A method for delivering person to person services to a telephone subscriber. An embodiment of the present invention may be implemented on an Advanced Intelligent Network (AIN). A telephone number of a buddy of the subscriber is associated with a buddy rule on a buddy list. The buddy list is accessible by a service control point. When a call intended the subscriber is received by a service switching point from a calling party, a query is launched by the service switching point to the service control point. The query comprises the calling number of the calling party and the called number of the subscriber. Using the called number, the service control point retrieves and reviews the buddy list. If the calling number matches the telephone number on the buddy list, the service control point instructs the service switching point to terminate the call using the buddy rule.

Abstract: Prior to the intermediate host conference, an Intermediate Host Conferencing Module communicates a library of digital objects and the Intermediate Host Conferencing Module to an intermediate host communications device(s). During the conference, the intermediate host-resident Intermediate Host Conferencing Module receives a synchronization command and instructs the intermediate host communications device to communicate a synchronized object with presentation instructions to a downstream participant communications device and to present the synchronized object to the intermediate host communications device. Furthermore, the participant communications devices may communicate a synchronization acknowledgment back to the Intermediate Host Conferencing Module. The synchronization confirmation acknowledges a successful presentation of the synchronized object to the intermediate host communications device and/or to at least one of the downstream participant communications devices.

Abstract: A remote call notification system for incoming calls to a wireless telecommunications device. The system includes a switch, a service control point, an intelligent server, a monitoring module, and a wireless terminating trigger used on a mobile switching center. All components are in communication with each other. The remote call notification is transmitted to a remote communication device such as a PC, an interactive pager, and a mobile phone. The call notification includes a calling number, the name of a calling party, time and date identifiers, status identifiers that provides a real-time status of the incoming communication, a disposition identifier, and a priority identifier. A remote call notification method including detecting an incoming communication to a subscriber's wireless communication device, creating a remote call notification, assigning an access address associated with a remote communication device, and forwarding the remote call notification to the remote communication device.

Abstract: A structure file defines a hierarchical structure and a plurality of content files each define at least one digital content item. Each content file can be related to a position within the hierarchical structure, thereby organizing the content files into the hierarchical structure. To present categories and digital content items rapidly, categories are read from the structure file and are mapped to areas on a display. A location on the display is received and a category corresponding to the received location is displayed. After a category is selected, second files corresponding to the selected category are mapped to areas on the display. A location on the display is received and at least one digital content item of the second file corresponding to the received location is displayed.

Abstract: Exemplary embodiments include a method, system, and storage medium for implementing voice-initiated computer functions. The method includes translating a voice command into a machine-readable format. The voice command requests implementation of a function. The method also includes executing the function requested in the voice command, and acknowledging whether the function was successfully completed.

Abstract: Wireless terminals are remotely controlled by identifying a wireless terminal that is located at a premises and obtaining at least one operational authorization rule for the wireless terminal that was identified, and that applies to the premises at which the wireless terminal is located. Selected operations of the wireless terminal are disabled and/or enabled in response to the at least one operational authorization rule that was obtained for the wireless terminal that was identified and that applies to the premises at which the wireless terminal is located.

Abstract: Methods and apparatus are disclosed for a technician to access an intranet through a systems interface to back-end legacy systems. Generally, a technician logs a computer into a systems interface that permits access to back-end legacy systems. Preferably, the systems interface is located on at least a first network address. Preferably, the systems interface includes a first server with middleware for managing the protocol interface. Preferably, the systems interface includes a second server for receiving requests and generating legacy transactions. After the computer is logged in, a request for access to an intranet is made. Preferably, the request results from the technician selecting an icon or engaging a software button. After the request is processed, a message is sent from the systems interface to the computer. The message causes the computer to launch a software application that seeks out a separate network address corresponding to the intranet.

Abstract: A system for limiting group access is provided. A representative system includes a group access management system operable to store a plurality of resource lists, the resource lists comprising at least one contact and at least one group comprising at least one member and further comprising a group class of service marker associated with the at least one group. The system further comprises a network service router coupled to the group access management system and being operable to route a service request, if the service request includes an adequate class of service marker with respect to the group class of service marker. Methods and other systems for limiting group access are also provided.

Abstract: The present invention provides a system and method for detecting incorrect e-mail addresses in outgoing e-mail communications. In a first embodiment, a domain name database creates a table of domain names by automatically storing the domain names of e-mail addresses from which incoming e-mails are received. When a user creates an outgoing e-mail communication, the system checks the domain names provided by the user with those domain names stored in the table. If the user-provided domain name does not match any of the domain names in the table, or closely resembles a domain name in the table, the user is prompted to confirm the provided e-mail address. In a second embodiment, e-mail addresses are extracted from incoming e-mail communications and stored in a memory in a client computer e-mail communications system. The system checks the memory for the presence of the e-mail addresses provided in outgoing e-mail communications, and generates a prompt when an e-mail address is not present in the memory.

Abstract: Methods and systems are disclosed for enhancing communications line records with Global Positioning System coordinates. One embodiment acquires Global Positioning System information and provides the Global Positioning System information to assemble a line record.

Abstract: A document repository module provides document management control and flexible indexing of electronic documents associated with a document repository. According to some of the embodiments, the document repository provides a central location to store or to access files related to one project or many projects that are accessible over a world wide communications network, intranet, and/or internet.

Abstract: A system and methods for remotely accessing, retrieving, and transmitting data offering remote data management control and verification of data delivery is provided. In an illustrative implementation, the present invention comprises a computing application operating on at least one computer server that cooperates with at least one communications network to which participating users have access. The exemplary computing application coordinates the delivery of desired data its corresponding data directory structure information to participating users over the communications network. The present invention further provides notification of delivery of data to intended targets using the communications network.

Abstract: Exemplary embodiments relate to methods, systems, and storage mediums for managing content storage and selection activities. The method includes monitoring consumption of storage space with respect to storage capacity in at least one content device receiving content from a content provider, relocating content contained in the storage space of the content device when a predetermined condition is met, and providing access to relocated content. The relocation is operable for freeing up the storage space of the content device.

Abstract: The angle meter and spirit level apparatus can be affixed to a ladder and used to determine the angle at which the ladder is placed. The apparatus is also self-verifying in that it provides a way to know that the apparatus is operating properly. The apparatus also allows for a ladder or other similar device to be used as a carpenter's level or mason's level to determine true horizontal and also to determine the slope from the horizontal.