Abstract: In one embodiment, a communication device samples a particular frequency hopping sequence during only a particular specified sub-timeslot of a timeslot. If a transmission energy is not detected during the specified sub-timeslot, the device turns off its receiver for a remainder of the timeslot. Otherwise, it continues to sample the particular frequency hopping sequence for at least one or more additional sub-timeslots of the remainder of the timeslot. In another embodiment, a communication device determines whether a neighboring communication device is operating in a first mode or a second mode. If in the second mode, it transmits a transmission to the neighboring communication device starting at any sub-timeslot of the plurality of sub-timeslots. If in the first mode, it transmits the transmission to the neighboring communication device while ensuring that the transmission is actively energized during a particular specified sub-timeslot.

Abstract: This method and apparatus is used to process call control protocol messages and quality of service media streams from an internet protocol conferencing session. The status and attributes processed from call control protocol messages are combined with the quality of service information for the parties connecting to a conferencing session for display to users in real-time.

Abstract: An apparatus consisting of a digital communication channel comprised of a multiplicity of lanes where data is striped across the lanes in a predefined sequence. Each lane has the ability to be powered down or powered up in response to the amount of data being held in a transmit buffer at one end of the communication channel. The method consists of monitoring the amount of data being held in the transmit buffer; making the decision of how many lanes are required based on the amount of data; sending signals to cause the required number of lanes to be powered down or powered up; and performing the required power down or power up action at the particular transmitter and receiver.

Abstract: Methods, apparatuses and systems facilitating location or containment of rogue or unauthorized access points on wireless computer network environments. Embodiments of the present invention support one to a plurality of rogue containment methodologies. A first rogue containment type involves identification of the physical connection of the rogue access point to the wired network infrastructure and, thus, allows for disabling of that physical connection to contain the rogue access point. Other rogue containment methods involve wireless techniques for containing the effect of rogue access points. In some embodiments, the present invention provides methods, apparatuses and systems facilitating network location of rogue access points to determine whether one or more rogue containment methodologies should be applied. As discussed below, the rogue location and containment functionality described herein can be applied to a wide variety of wireless network system architectures.

Abstract: A system and method for servicing a caller at a contact center includes providing self-service menu options to the caller through an automated system, and determining a total time spent by the caller in the automated system. If the caller's attempts at self-service are unsuccessful, the caller is transferred out of the automated system and into a position of a wait queue, the position of the caller in the wait queue being determined based on a credit for the total time spent by the caller in the automated system. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

Abstract: A wireless node location mechanism that employs a differential signal strength metric to reduce the errors caused by variations in wireless node transmit power, errors in signal strength detection, and/or direction-dependent path loss. As opposed to using the absolute signal strength or power of an RF signal transmitted by a wireless node, implementations of the location mechanism compare the differences between signal strength values detected at various pairs of radio receivers to corresponding differences characterized in a model of the RF environment. One implementation searches for the locations in the model between each pair of radio receivers where their signal strength is different by an observed amount.

Abstract: Methods, apparatuses and systems directed to preventing unauthorized access to internal network addresses transmitted across wireless networks. According to the invention, mobile stations are assigned virtual client network addresses that are used as the outer network addresses in a Virtual Private Network (VPN) infrastructure, as well as unique internal network addresses used as the inner network addresses. In one implementation, the virtual client network addresses have little to no relation to the internal network addressing scheme implemented on the network domain. In one implementation, all clients or mobile stations are assigned the same virtual client network address. A translation layer, in one implementation, intermediates the VPN session between the mobile stations and a VPN server to translate the virtual client network addresses to the internal network addresses based on the medium access control (MAC) address corresponding to the mobile stations.

Abstract: Methods, apparatuses and systems directed to, or facilitating, the graphical display of status information in wireless network management systems. In one implementation, the present invention provides a graphical user interface that allows a network administrator to readily ascertain the overall status of a wireless network, and quickly identify the network element(s) within the network that are associated with any potential problem or condition. In another implementation, the present invention provides a graphical user interface that provides status icons that efficiently convey status information for corresponding access points. In another implementation, the present invention provides a hierarchical network model that facilitates network data management, configuration and display tasks associated with wireless network management systems.

Abstract: In an example embodiment, a method of route convergence is provided. In this method, a loss of connectivity is detected along a communication route by way of an Ethernet Operations, Administration, and Maintenance (OAM) protocol. Examples of Ethernet OAM protocols include Connectivity Fault Management protocol and Ethernet Local Management Interface protocol. Thereafter, a data link layer identifier associated with the communication route is identified and this data link layer identifier is mapped to a network layer address. Convergence on an alternate communication route can then be based on the mapped network layer address.

Abstract: In one embodiment, the internal path traversed by packets between two user visible interface, selected by a user, is displayed. The path displayed includes internal interfaces traversed by the packets. First and second count values showing the packets traversing each displayed internal interface at the beginning and end of a selected time period are also displayed. A delta, being the difference between the first and second count values for each internal interface indicates the number of packets traversing the interface during the time period and can be analyzed to determine the identity of a packet processing hardware logic block where packets might be getting dropped.

Abstract: Various embodiments provide an apparatus and method for configuring a shared data rate in a stackable interface network. An example embodiment includes detecting a data cable identifier, the data cable identifier being indicative of a first data rate capacity associated with a data cable identified by the data cable identifier; propagating information indicative of the first data rate capacity to at least one of a plurality of network devices connected via stackable network interfaces; receiving information indicative of a second data rate capacity from at least one of the plurality of network devices; determining an appropriate shared data rate from the information indicative of the first data rate capacity and the information indicative of the second data rate capacity; and configuring at least one of the plurality of network devices to communicate via a stackable network interface at the shared data rate.

Abstract: A method for operating a network and a network architecture implementing the method are described. The method, in one embodiment, begins by grouping a plurality of nodes into zones, where the network includes the plurality of nodes. At least one of the nodes in each one of the zones is one of a plurality of boundary nodes, and each of the boundary nodes in each one of the zones is coupled to a boundary node in another of the zones by one of a first number of inter-zone optical links. One of the zones includes a number of nodes, each of which is coupled to at least one other of the nodes by one of a second number of intra-zone optical links. Next, a non-boundary node is configured to transmit network information to other of the nodes. The non-boundary node is a node in the zone that is not a boundary node. Finally, a boundary node in the zone is configured to limit transmission of the network information through itself to other of the boundary nodes.

Abstract: A method and an apparatus to distribute power to a networked apparatus are provided. The apparatus may comprise a communication module to receive sensor data via a communication network connected to a plurality of sensors operatively located within a building. The plurality of sensors may be to provide sensor data identifying a presence of one or more persons in the building. The apparatus includes a policy engine including a plurality of rules, each rule associated with at least one powered device located within the building. A power control module is configured to adjust power supplied to the at least one powered device based on the rule. Power to the powered devices may be provided over a power over Ethernet network.

Abstract: Methods, apparatuses and systems directed to the dynamic configuration of QoS policy for sessions in wireless network environments. Certain embodiments of the present invention feature the transparent processing of session initiation messages associated with wireless clients and the dynamic configuration of QoS policy for the wireless clients having no QoS configuration mechanism. In certain embodiments, the dynamic QoS configuration mechanism is transparent to the wireless clients, requiring no QoS functionality to reside on the wireless clients. Certain embodiments of the present invention transparently process SIP messages to dynamically configure QoS policy for the resulting sessions. As discussed below, the dynamic QoS configuration functionality described herein can be applied to a variety of wireless network system architectures.

Abstract: In a fixed channel wireless network system with a limited number of channels, assignment of the fixed channels between remote client elements and access elements is made systematically according to a set of criteria accounting for network loading and interference, then channel assignments are dynamically updated according to a priority to maintain optimal network performance with changing conditions of load and interference. The channel utilization problem is address at a system level rather than at a local level by treating the system as a three dimensional color mapping problem. All noise is treated as having a source in virtual access elements with an appropriate performance metric. The performance metric is used to select a channel set that minimize chances of interference and maximize user performance. Specifically, there are several parameter matrices which are managed and updated by a central resource management element, namely signal strength between elements, interference, and load.

Abstract: Methods, apparatuses and systems facilitating containment of the effects of rogue or unauthorized access points on wireless computer network environments. Embodiments of the present invention support one to a plurality of rogue containment methodologies. A first rogue containment type involves identification of the physical connection of the rogue access point to the wired network infrastructure and, thus, allows for disabling of that physical connection to contain the rogue access point. Other rogue containment methods involve wireless techniques for containing the effect of rogue access points. As discussed below, the rogue containment functionality described herein can be applied to a wide variety of wireless network system architectures.

Abstract: In a fixed channel wireless network system with a limited number of channels, assignment of the fixed channels between remote client elements and access elements is made systematically according to a set of criteria according for network loading and interference, then channel assignments are dynamically updated according to a priority to maintain optimal network performance with changing conditions of load and interference. The channel utilization problem is addressed at a system level rather than at a local level by treating the system as a three dimensional color mapping problem. All noise is treated as having a source in virtual access elements with an appropriate performance metric. The performance metric is used to select a channel set that minimize chances of interference and maximize user performance. Specifically, there are several parameter matrices which are managed and updated by a central resource management element, namely signal strength between elements, interference, and load.

Abstract: Methods, apparatuses and systems directed to preventing unauthorized access to internal network addresses transmitted across wireless networks. According to the invention, mobile stations are assigned virtual client network addresses that are used as the outer network addresses in a Virtual Private Network (VPN) infrastructure, as well as unique internal network addresses used as the inner network addresses. In one implementation, the virtual client network addresses have little to no relation to the internal network addressing scheme implemented on the network domain. In one implementation, all clients or mobile stations are assigned the same virtual client network address. A translation layer, in one implementation, intermediates the VPN session between the mobile stations and a VPN server to translate the virtual client network addresses to the internal network addresses based on the medium access control (MAC) address corresponding to the mobile stations.

Abstract: Methods, apparatuses and systems facilitating deployment and configuration of managed access points in hierarchical wireless network systems. An embodiment of the invention facilitates deployment and configuration of conventional, substantially autonomous access points operating in connection with a central management node, such as a server or appliance. In another embodiment, the present invention facilitates deployment and configuration of light-weight access points in a hierarchical wireless network system. In one embodiment, the present invention also provides a streamlined encryption key exchange protocol adapted to hierarchical wireless network system architectures.