Abstract: Embodiments include a system and method for a real-time distributed Transport Stream (TS) analysis that utilizes many parts of an available network to concurrently monitor TSs across a geographic region. Embodiments include the selection of a profile for each combination of a TS and a collection point where the profile includes one or more sets of acceptable transmission values or ranges associated with the combination. The profile may include for example, program service information tables, service information, TS transmission parameters, and/or general TS quality index analysis rules. Embodiments include real-time concurrent monitoring and analysis of multiple TSs from collection points distributed throughout the geographic region. As services associated with the TSs at different collection points evolve, the respective profiles and rules adapt accordingly to maintain the quality of service and performance associated with respective TS and collection point combinations.

Abstract: A method is provided. A baseline data count is retrieved from the qualified communication device. Data is then sent destined to a host of the communication device using an address of a host connected to the communication device. An updated data count is retrieved from the communication device. A measured speed of the qualified communication device is then determined using the baseline data count, the updated data count, and a period of time for which the data was sent.

Abstract: Systems, methods, and apparatuses disclosed herein can evaluate collections of operational information received from one or more subscriber devices to determine one or more Quality of Experience (QoE) scores for the one or more subscriber devices and/or one or more subscriber premises that are associated with the one or more subscriber devices. Generally, the one or more QoE scores can represent one or more numerically quantitative measures relating to the facilitation of a service by a service provider system. In some embodiments, the one or more QoE scores can represent one or more numerically quantitative measures relating to the experience of one or more subscribers that are associated with the one or more subscriber devices. In these embodiments, the one or more QoE scores can represent numerically quantitative measures of the subjective experience, for example, satisfaction or unsatisfaction, of the one or more subscribers with the service.

Abstract: The present disclosure describes a communication environment having a service provider server that receives an audio command from a display control device within the communication environment. The service provider server can translate this audio command into an electrical command for controlling the display device. The service provider server autonomously performs a specifically tailored search of a catalog of command words and/or phrases for the audio command to translate the audio command to the electrical command. This specifically tailored search can include one or more searching routines having various degrees of complexity. The most simplistic searching routine from among these searching routines represents a textual search to identify one or more command words and/or phrases from the catalog of command words and/or phrases that match the audio command.

Abstract: Embodiments include originating and terminating a short message service (SMS) message using an IP network. Delivery of an SMS message is attempted on a first network a first predetermined number of times according to a first predetermined time schedule. Delivery of the SMS message on a second network is attempted after a failure to deliver the SMS message on the first network. Reattempted delivery of the SMS message on the first network is followed by reattempted delivery of the SMS message on the second network, according to a second predetermined time schedule. Embodiments also include monitoring registration of a recipient of the SMS message, receiving a new registration, and attempting delivery of the SMS message on the network associated with the new registration.

Abstract: In an anonymous matching system, a demand-side service platform (DSP) may select segments to populate a target audience. A data warehouse platform and a multichannel video programming distributor (MVPD) platform ingest address lists, eliminate personally identifiable information (PII) from the address lists, and process the de-identified addresses to generate deterministic unique anonymous household identifiers (UHIDs). Households may be selected, for example, at the DSP's direction, to form a query request without exposing the PII. In response to the query request, the MVPD platform determines a matching UHID and includes a matching household attribute, such as an IP address or the like, in a query response without exposing the PII.

Abstract: Disclosed herein are system, method, and computer program product embodiments for collecting and analyzing data from customer premise equipment (CPEs) in a broadcasting network. An embodiment operates by a headend device establishing a first set of connections to a set of CPE devices, transmitting a set of CPE data collection instructions to each CPE device, and then terminating the first set of connections. Subsequently, the embodiment operates by the headend device establishing a second set of connections to the set of CPE devices and receiving, from a subset of the set of CPE devices, a set of CPE data packages generated based on set of CPE data collection instructions. The embodiment further operates by the headend device generating a CPE dataset based on the set of CPE data packages and determining a set of CPE diagnostic data for one or more CPE devices based on the CPE dataset.

Abstract: Embodiments enable seamless Wi-Fi roaming by providing a user with a single username that is associated with a set of resources in the seamless network that includes different Wi-Fi networks (e.g., Wi-Fi networks with different domain names). As a user travels from a first access point in a first Wi-Fi network to a second access point in a second Wi-Fi network within the seamless network, network elements in the seamless network may recognize the user's single username as an already established session (e.g., with the first access point) and direct traffic accordingly to the second access point. Embodiments also satisfy business requirements by updating accounting data accordingly by indicating that the user accessed the seamless network from the first Wi-Fi network. Embodiments allow a user roaming on the seamless network to experience the policies and network requirements associated with the Wi-Fi domain of the second access point.

Abstract: Embodiments include a system, method, and a computer program product for notifying a technician when a repair task the technician is addressing may be negatively impacted by a nearby fault and/or if the technician is qualified to repair a nearby fault. The technician is qualified if the technician has the necessary skills, parts (e.g., materials), and/or equipment (test equipment) required to repair the nearby fault. In addition, embodiments include receiving and responding to queries from a technician to: determine whether any of the repair tasks associated with the technician's assigned tickets are futile tasks based on newly received faults or pending tickets; and determine whether the querying technician is qualified to address (e.g., repair) any newly received faults or pending tickets.

Abstract: The present disclosure describes a monitoring device for determining one or more characteristics of one or more scheduled programs within one or more packetized elementary streams of one or more transport streams. The monitoring device receives the one or more transport streams from a service provider system and de-encapsulates the one or more packetized elementary streams from the one or more transport streams. The monitoring device determines the one or more characteristics of the one or more scheduled programs from the one or more packetized elementary streams. The one or more characteristics can be used by the monitoring device to adapt on a dynamic, real-time, or near real-time, basis to changes to the one or more transport streams.

Abstract: Disclosed herein are system, method, and computer program product embodiments for real-time enablement of over-the-top media service applications. An embodiment operates by receiving a device identifier from a customer device including a disabled third-party over-the-top (OTT) application, determining a verification status of the customer device based on the device identifier, determining a customer identifier associated with the customer device, and determining an entitlement status based on the customer identifier. The embodiment further operates by assigning a vendor-issued identifier to the customer identifier, generating a third-party token based on the verification status and the entitlement status, and sending the third-party token to the customer device and a third-party service associated with the disabled third-party OTT application.

Abstract: A service provider network can enable subscriber of a service with capabilities of performing one or more trick playback modes, such as pause, play, stop, fast-forward, and/or rewind to provide some examples, on media content provided by a service provider network that is being presently viewed by one or more subscribers while abiding by current copyright laws. The service provider network can broadcast the media content to a subscriber device that is associated with the subscriber and can simultaneously store an exclusive copy of the media content being displayed by the subscriber device. And, the systems, methods, and apparatuses can time-shift the exclusive copy of the media content in accordance with the one or more trick playback modes and can unicast the time-shifted copy of the media content to the subscriber device to perform the one or more trick playback modes.

Abstract: Systems and methods to remotely store and provide telecast programs are provided. The method includes storing an exclusive first transcoded copy of a program in a first configuration for a first user along with multiple shared transcoded copies in respective multiple configurations. The method includes receiving a request from the first user to view the program, streaming the first transcoded copy, determining based on one or more criteria whether the first transcoded copy is supported, and continuing to stream the first transcoded copy or switching to a second transcoded copy from the multiple transcoded copies based on the criteria.

Abstract: A remote control device testing environment evaluates operational performance of physical implementations of remote control devices. This operational performance of the physical implementations of the remote control devices allows the integrated circuits of the remote control devices as well as integrated circuit interfaces electrically coupling these integrated circuits to each other to be evaluated. Additionally, the interconnection, such as electrical coupling to provide an example, between these integrated circuits and/or the integrated circuit interfaces can be evaluated which otherwise would not be evaluated by software simulation alone. Moreover, the evaluating of this operational performance of the physical implementations of the remote control devices allows these remote control devices to be in evaluated in a real world environment with exposure to various environmental factors, such as temperature, humidity, and/or electromagnetic interference to provide some examples.

Abstract: A luminaire includes a housing defining an interior volume. The luminaire also includes a lamp within the interior volume and configured to emit light. Additionally, the luminaire includes a wireless antenna positioned within the interior volume, configured to transmit or receive a wireless signal along a first direction, and configured to be operatively coupled to an access point. The wireless antenna can be entirely within the interior volume. The luminaire can include a first reflective surface within the interior volume and configured to redirect the wireless signal. The lamp can be configured to be electrically coupled to a power inserter that powers the access point.

Abstract: In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.

Abstract: The present disclosure describes a point-to-multipoint communication system having a service provider system and one or more subscriber devices. The one or more subscriber devices include multiple physical layer (PHY) devices that can be used for upstream direction and/or downstream direction transfer of information to and/or from the service provider system. The one or more subscriber devices receive subscriber device configuration information from the service provider system indicating which of these multiple PHY devices are to be used for the upstream direction and/or the downstream direction transfer of the information to and/or from the service provider system. In some situations, the subscriber device configuration information identifies various types of information, such as video, audio, and/or data to provide some examples, to be transferred in the upstream direction and/or the downstream direction and/or one or more PHY devices to be used for transferring the various types of information.

Abstract: Disclosed herein are system, method, and computer program product embodiments for interrogating and remediating a device. For example, a method includes: transmitting instructions from a headend device to a plurality of remote devices, the instructions being for diagnosing a status of each of the plurality of devices; based on responses from the plurality of remote devices, identifying a set of remote devices from among the plurality of remote devices requiring remediation; categorizing each remote device of the set of remote devices into one of a plurality of categories based on a connectivity status between each remote device and the headend device; and assigning, for each of the plurality of categories, a respective number of connections for remediating the set of remote devices.

Abstract: The present disclosure describes an autonomous mechanism for implementing a flexible image repository that includes an image retrieval service and an image repository management application. The flexible image repository performs delta processing to provide a subset of stored images to a subscriber device when the image retrieval service receives an image update request. The subscriber device thus receives updates to the image repository in a manner that reduces bandwidth requirements at both the server and the client, allowing client-side images to be updated more frequently. A content manager may update the flexible image repository via the image repository management application, which tags images according to a naming convention prior to inserting the images in the image repository.

Abstract: The formulation and execution of a connectivity policy is disclosed herein to improve the performance of a wireless network (WN). A wireless access point (WAP) within the WN identifies electronic devices that have been granted access to the WN and/or are associated with the WAP to provide a connectivity catalog that forms the basis of the connectivity policy. This connectivity catalog is communicated to other WAPs within the network. In some situations, these other WAPs can execute the connectivity policy to deny access to electronic devices within the connectivity catalog to their corresponding networks. For example, these other WAPs can execute the connectivity policy on those electronic devices that are within a prescribed connectivity distance from the WAP that provided the connectivity catalog.