Abstract: A client can allocate and reassociate unique identifiers to local content items associated with an account at a content management system, and use the unique identifiers to commit operations for the content items on the content management system. For example, a client can create a content item and determine the content item does not have an identifier from the content management system. The client obtains an identifier for the content item and asks the content management system to verify a uniqueness of the identifier. When the identifier is unique, the client adds a node corresponding to the content item to a local tree representing a state at the client of content items associated with the account, and uploads the content item with the identifier to the content management system. When the identifier is not unique, the client obtains a new identifier for the content item.

Abstract: The disclosed technology relates to a system configured to detect a first file event associated with a content item on a local file system of a client device, determine that the first file event violates a local tree constraint in a set of local tree constraints, perform a remediation associated with the violated local tree constraint, and update a local tree based on the set of observed file events, wherein the local tree represents the file system state.

Abstract: A collaborative content item includes an ordered set of comment threads that each correspond to a portion of the collaborative content item. When a user requests that a first new comment be displayed, a first comment thread including the first new comment is displayed within a comment interface. When the user interacts with a new comment interface element, a second comment thread including a second new comment is displayed within the comment interface and a count of remaining new comments displayed within the new comment interface element is decremented. The user can also navigate between comment threads by interacting with the comment interface in a first direction (e.g., swiping, scrolling, selecting an interface element) and can navigate within a comment thread by interacting with the comment interface in a second direction.

Abstract: The disclosed technology relates to a system configured to receive a first input into a search interface and perform a first search based on the first input, wherein the first search is performed on a first set of content items managed by a content management system. The system further receives a second input into the search interface and performs, in response to receiving the second input, a second search based on the first input, wherein the second search is performed on a second set of content items managed by the content management system.

Abstract: The present technology pertains to a organization directory hosted by a synchronized content management system. The corporate directory can provide access to user accounts for all members of the organization to all content items in the organization directory on the respective file systems of the members' client devices. Members can reach any content item at the same path as other members relative to the organization directory root on their respective client device. In some embodiments novel access permissions are granted to maintain path consistency.

Abstract: A content management system provides event data relating to other users' activity or interactions with a content item for display in an activity feed provided in conjunction with a user interface of a native application displaying the content item. Though provided in conjunction with the native application, the event data is maintained separate from the content data of the content item and displayed in the activity feed by an application separate from the native application of the content item. The activity feed permits users to exchange chat messages and retrieve information for multiple versions of the content item.

Abstract: A multi-user search system with methodology for personalized search query autocomplete. In one embodiment, for example, a computer-implemented method includes: receiving a search query having an incomplete token; generating an index key that is composed of both (a) an identifier of a document namespace that a user account associated with the search query is authorized to access, and (b) the incomplete token; accessing an index dictionary with the index key to identify a plurality of index tokens, each index token of the plurality of index tokens having the identifier of the document namespace as part of the index token and having the incomplete token as a token portion of the index token or as a prefix of the token portion of the index token; iterating over the plurality of index tokens until a stop condition is reached; and returning an answer to the search query based on the iterating.

Abstract: The disclosed technology provides for sharing of collections between teams from external entities. The present technology allows administrators of an entity to manage what teams from their entity can be exposed outside of the entity and to manage how their entity is viewed by external partners. Sharing between teams provides benefits of easier sharing whereby it is not necessary to share a collection individually with all users of a team. It also provides a more logical sharing paradigm where collaboration is otherwise thought of between two partner entities and not specific employees of those entities. Sharing between teams allows an administrator to manage the user accounts associated with the team so that as team members come and go, all current team members will have access to projects in which the team is involved. Additionally, established teams can be configured to enjoy the full collaborative benefits of the content management system.

Abstract: Disclosed are systems, methods, and non-transitory computer-readable storage media for managing project tasks using content items. A user can create tasks within a content item. The tasks can be assigned to users and/or be assigned due dates. The content item can be shared with other users such that updates to the content item (e.g., updates to the tasks) can cause sending notifications to users associated with the content item. When a task in the content item is updated, all members of the project can be notified of the updated status of the task. A task list for a project can be created that aggregates tasks from multiple content items associated with the project. Tasks can be organized in the task list according to the content item the task was created in. Updates to tasks in the task list can cause corresponding updates to the tasks in the content items.

Abstract: Automated issue remediation for information technology infrastructure comprises invoking an application programming interface to obtain at least one issue object corresponding to an alert generated by a monitoring system; matching the issue object to at least one diagnosis plugin of a plurality of diagnosis plugins; obtaining a prescription object from the diagnosis plugin, the prescription object comprising a remedy; and invoking the remedy after verifying the remedy is authorized to proceed.

Abstract: A content management system synchronizes content items across client computing systems connected by a network. If a storage allocation for shared content items on a client device is exceeded by the request to add or edit a content item such that it is enlarged, a client application or the host of content management system selects content items to remove from residence on the client device but keep remotely on content management system. Upon removal of the selected content items, the client application creates shadow items, representing the content item but only containing the metadata of the content item. This creates sufficient space while maintaining user access to all synchronized shared content items. Entries in a file journal may be used to track and manage whether a stored item is a content item or a shadow item.

Abstract: Systems and methods for adding digital content associated with a first user account within a content management system to a second user account within the content management system. In various embodiments, the system may be configured to allow a user to add digital content to an account within a content management system associated with the user when the user receives a shared link to access digital content associated with an account within the content management system belonging to another user. The system may be configured to add the digital content to the user account by associating the digital content with the user's account. In various embodiments, the system may be configured to add the digital content to the user's account by creating an entry in a server-side file journal associated with the user's account, where the entry includes one or more file reference strings associated with the digital content.

Abstract: A content management system can maintain the entirety of a user account's content library. As a default behavior, updates made to the content library when accessed from any client device authorized by the user account, including adding, modifying, and/or deleting content items, can be synchronized across all other authorized client devices. A user can opt out of the default behavior and specify, for each authorized client device, certain portions of the content library that the content management system should or should not synchronize.

Abstract: The disclosed technology provides for creating and displaying referential gestures in a content item. In some instances many words may be required to clearly describe a point that can be made in few words by referencing visual media. The present technology provides a method for associating a referential gesture to a text string and a particular location in a visual media item.

Abstract: Systems and methods for integrating cloud-based and cloud-backed content items with a content management system are provided. In some examples, a method can include receiving a request to access a canonical content item stored at a content management system, the canonical content item representing a cloud-based content item or a cloud-backed content item having features designed for access through a native online application associated with a cloud content provider; in response to the canonical content item being invoked, sending, from a local application to the cloud content provider, a request for the features of the content item; receiving, at the local application and from the cloud content provider, metadata for enabling the features of the content item; and based on the metadata, providing, on the local application, the features and a content of the content item as part of a rendered instance of the canonical content item.

Abstract: A content management system synchronizes content items across client computing systems connected by a network. If a storage allocation for shared content items on a client device is exceeded by the request to add or edit a content item such that it is enlarged, a client application or the host of content management system selects content items to remove from residence on the client device but keep remotely on content management system. Upon removal of the selected content items, the client application creates shadow items, representing the content item but only containing the metadata of the content item. This creates sufficient space while maintaining user access to all synchronized shared content items. When a shadow item is requested by an application running on the client device the client application may approve or deny the request based on process or application access date collected from honeypots saved on the client device.

Abstract: A content management system for collecting files from one or more submitters in a collection folder. A collector, who generates the collection folder, can invite one or more submitters to submit one or more files to the collection folder via a customizable file request. The one or more submitters have limited rights to the collection folder. The limited rights can include uploading rights and prohibiting a submitter from viewing files that other submitters associated with the collection folder submitted. Thus, the collection folder is able to store files from the one or more submitters, but prevent them from viewing other's submissions.

Abstract: A reservation system associated with an app installed on a user device can be used to regulate access to network-based features of a primary software service offered by the app. Network-based features can include providing access to online content items. Regulating access to these features can prevent overloading the backend service components that provide the network-based features. Growing the user base in a controlled fashion can benefit the user experience. A waitlist with a countdown can be used for users that have installed the app, but who are not yet allowed access to the network-based features of the primary software service. A user interface can display a reservation status (e.g., how many people are in front of the user in line, how many people are behind the user in line, and the like). This can increase user anticipation of the app features and reduce user attrition.

Abstract: In some embodiments, a method can involve storing a database containing information about content items associated with a user account on a content management system, the information identifying a storage organization of the content items and respective data sizes of the content items. The method can involve generating, based on the information, a tree structure including a plurality of nodes representing the content items and depicting the storage organization of the content items, the plurality of nodes identifying storage utilization values of the content items being based on their respective data sizes. The method can involve storing the tree structure on memory and, in response to an input, determining, from the tree structure, the storage organization of the content items and storage utilization values. The method can further involve displaying the content items and storage utilization values on a user interface according to the storage organization of the content items.

Abstract: A content management system and a collaborative content system implement interoperability features that allow a user to perform certain interactions with a collaborative content item via the interface of the content management system. For instance, the collaborative content system can outsource access permissions for the collaborative content item to the content management system. When the collaborative content system receives a user's request to access the collaborative content item, the collaborative content system requests permissions data for the collaborative content item from the content management system and then determines based on the permissions data whether to grant access to the user. The content management system can also outsource the account storage capacity for the collaborative content item to the collaborative content system.