Abstract: An approach is provided for performing fault recovery using composite transport groups (CTGs). A first logical channel is established within a composite transport group, wherein the first logical channel is established over a first link associated with a first service provider to a customer premise equipment (CPE) node configured to transport packets. A second logical channel is established within the composite transport group, wherein the second logical channel is established over a second link associated with a second service provider to an optical node. Packets are received over the first logical channel. Packets are received over the second logical channel if the first logical channel experiences a fault condition, wherein switching to the second logical channel is transparent to the CPE node.

Abstract: A network management system communicates with a plurality of intelligent distributed network nodes. The network management system dynamically distributes managed objects across the plurality of intelligent distributed network nodes. Examples of managed objects distributed by the network management system include a service control managed object, a call control managed object, a bearer control managed object, and a resource proxy managed object.

Abstract: The present invention is a Contact server that enables customers to submit call-back requests to a call center via the Internet, or virtually any other communications technology available. A call-back to the customer can be placed via any communications technology available. In its preferred embodiment, the Contact Server enables a call-back request to be submitted by a customer directly from an HTML page on a Web site, and have that same HTML page be presented to the agent that receives the call-back request. The agent can then place a telephone call to the number provided by the customer who submitted the call-back request, and at the same time, establish a TCP/IP communications session with the customer. This TCP/IP session can proceed between the agent's Web browser and the customer's Web browser, and the visible actions performed by the agent are transferred to the customer and displayed on the customer's browser.

Abstract: A system and method for automatically answering a call from a calling party to a called party that originates via the Internet, includes and involves a data storage system and processor that is coupled to the data storage system. The processor is operative to initiate an automated call answering service in response to an Internet telephony call from the calling party which is intended to be received by the called party, to receive a message from the calling party via the Internet in accordance with the automated call answering service, and to store the message in the data storage system for processing by the processor in accordance with the automated call answering service.

Abstract: An apparatus and method for transmitting serial digital data across wireless modems is disclosed. In one embodiment, data is collected by a remote monitoring device and transmitted to a first Cellular Digital Packet Data (“CDPD”) modem via one or more RS232 interfaces. The applications program in the first CDPD modem transmits a signal to a second CDPD modem initiating communications. The applications program in the second CDPD modem returns a signal, indicating the status of the interface. Data transmission is initiated when the status of both interfaces is established.

Abstract: Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site. The hybrid network also contains logic for responding to requests for quality of service and reserving the resources to provide the requested services.

Abstract: Characteristics about one or more wireless access devices in a wireless network, whether known or unknown entities, can be determined using a system and method according to the present invention. An observation is made of the activity over a Wireless Area Network (WLAN). Based on this activity, changes in state of wireless access devices within the WLAN can be observed and monitored. These changes in state could be indicative of normal operation of the WLAN, or they may indicate the presence of an unauthorized user. In the latter case, an alert can be sent so that appropriate action may be taken. Additionally, ad hoc networks can be detected that may be connected to a wireless access point.

Abstract: Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site. The hybrid network also contains logic for responding to requests for quality of service and reserving the resources to provide the requested services.

Abstract: Characteristics about one or more wireless access devices in a wireless network, whether known or unknown entities, can be determined using a system and method according to the present invention. An observation is made of the activity over a Wireless Area Network (WLAN). Based on this activity, changes in state of wireless access devices within the WLAN can be observed and monitored. These changes in state could be indicative of normal operation of the WLAN, or they may indicate the presence of an unauthorized user. In the latter case, an alert can be sent so that appropriate action may be taken. Additionally, ad hoc networks can be detected that may be connected to a wireless access point.

Abstract: An approach is provided for performing fault recovery using composite transport groups (CTGs). A first logical channel is established within a composite transport group, wherein the first logical channel is established over a first link associated with a first service provider to a customer premise equipment (CPE) node configured to transport packets. A second logical channel is established within the composite transport group, wherein the second logical channel is established over a second link associated with a second service provider to an optical node. Packets are received over the first logical channel. Packets are received over the second logical channel if the first logical channel experiences a fault condition, wherein switching to the second logical channel is transparent to the CPE node.

Abstract: A network management system communicates with a plurality of intelligent distributed network nodes. The network management system dynamically distributes managed objects across the plurality of intelligent distributed network nodes. Examples of managed objects distributed by the network management system include a service control managed object, a call control managed object, a bearer control managed object, and a resource proxy managed object.

Abstract: A system and method for automatically answering a call from a calling party to a called party that originates via the Internet, includes and involves a data storage system and processor that is coupled to the data storage system. The processor is operative to initiate an automated call answering service in response to an Internet telephony call from the calling party which is intended to be received by the called party, to receive a message from the calling party via the Internet in accordance with the automated call answering service, and to store the message in the data storage system for processing by the processor in accordance with the automated call answering service.

Abstract: The present invention is an intelligent services network that uses a switch controller. The switch controller controls the operation of one or more programmable switches to accept calls from a public switched telephone network. The intelligent service network comprises intelligent service network components that are used for enhanced service processing, interconnection to external networks, and other call functions. Communication between the components allows for call set-up, connection to a terminating party, transfer to an alternate intelligent service network component, and termination of the call.

Abstract: A method for providing call services in a telecommunications system includes receiving a call request from a call origination station via the Internet. The call request may involve an advanced call service. The method may also include validating the call request and initiating a communications link between the call origination station and a telephony server via the Internet when the call request is validated. The method may further include initiating a telephony link between the telephony server and a call termination station when the call request is validated.

Abstract: A platform provides access to multiple telecommunications services via a single telephone number. These services may include call routing options. In a first call routing option, calls are routed to each phone number in a sequence of phone numbers until a live answer of the call is realized. In a second routing option, the routing of the call is based upon a schedule. Thus, a current time, current day of the week or current date may determine what phone number is called when an incoming call is routed. Routing may also be associated with personal identification numbers (PINs). In such an instance, a caller enters a PIN to identify the caller and the PIN is used to determine what routing profile to apply.

Abstract: Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site. The hybrid network also contains logic for responding to requests for quality of service and reserving the resources to provide the requested services.

Abstract: The present invention is a Contact Server that enables customers to submit call-back requests to a call center via the Internet, or virtually any other communications technology available. A call-back to the customer can be placed via any communications technology available. In its preferred embodiment, the Contact Server enables a call-back request to be submitted by a customer directly from an HTML page on a Web site, and have that same HTML page be presented to the agent that receives the call-back request. The agent can then place a telephone call to the number provided by the customer who submitted the call-back request, and at the same time, establish a TCP/IP communications session with the customer. This TCP/IP session can proceed between the agent's Web browser and the customer's Web browser, and the visible actions performed by the agent are transferred to the customer and displayed on the customer's browser.

Abstract: A system for providing services in a communications network includes a service processing function, a universal directory function, and a nodal resource manager. The service processing function receives service requests, formulates requests for interworking functions based upon service requests, and formulates resource requests based upon service requests and interworking functions. The universal directory function receives addresses from the service processing function and returns interworking functions based upon addresses. The nodal resource manager receives resource requests and allocates resources to the service processing function in response to resource requests. The nodal resource manager maintains a resource database that includes an entry corresponding to each network resource managed by the nodal resource manager.

Abstract: A system and methods include generating an optical time domain reflectrometry signal; transmitting the optical time domain reflectrometry signal on a first fiber path in a first direction through at least one optical amplifier; receiving a reflection of the optical time domain reflectrometry signal on the first fiber path in a second direction opposite the first direction; transmitting the reflected optical time domain reflectrometry signal on a second fiber path in the second direction, where the second fiber path is not the first fiber path; and determining a location of a fault on the first fiber path based on the reflected optical time domain reflectrometry signal.

Abstract: The present invention is a telecommunications system having separate switch fabric and switch intelligence. The system comprises a switch fabric, a switch intelligence, and a feature processor. The switch intelligence is logically separated from the switch fabric and comprises a switch fabric proxy, a facility service, a connection manager service, and a call segment instance service. The switch fabric proxy is coupled to the switch fabric via a vendor-specific first Application Programming Interface (API). The switch fabric proxy supports a second API, which is common across all vendors, representing functions supported by the switch fabric. A facility instance, which is instantiated by a facility service using a facility model, represents the bearer and signaling facilities of a party to a call, and interacts with the switch fabric proxy via the second API to communicate with the switch fabric.