Abstract: According to some aspects, a system for automatically processing text comprising information regarding a patient encounter to assign medical codes to the text is provided. The system comprises at least one storage medium storing processor-executable instructions, and at least one processor configured to execute the processor-executable instructions to perform analyzing the text to extract a plurality of facts from the text, identifying at least one of the plurality of facts to be excluded from consideration when assigning medical codes to the text, and evaluating each of the plurality of facts, except for the identified at least one fact, to assign one or more medical codes to the text.

Abstract: Methods and apparatus for performing speech recognition using a garbage model. The method comprises receiving audio comprising speech and processing at least some of the speech using a garbage model to produce a garbage speech recognition result. The garbage model includes a plurality of sub-words, each of which corresponds to a possible combination of phonemes in a particular language.

Abstract: Systems and methods for analyzing a medical report to determine whether the medical report includes at least one instance of at least one category selected from a group consisting of: gender error, laterality error, and critical finding. In some embodiments, one or more portions of text are identified from the medical report. Contextual information associated with the medical report is used to determine whether the identified one or more portions of text comprise at least one instance of at least one category selected from the group.

Abstract: Methods and apparatus for communicating between virtual agents associated with users of electronic devices connected via at least one network. A first user may instruct an associated first virtual agent to invoke a communication session with a second virtual agent associated with a second user. To invoke the communication session, the first virtual agent may send an outgoing communication to the second virtual agent and the outgoing communication may instruct the second virtual agent to perform at least one action on behalf of the first user. Virtual agents associated with different users may alternatively communicate with each other in the absence of user interaction to perform a collaborative action.

Abstract: Techniques for documenting a clinical procedure involve transcribing audio data comprising audio of one or more clinical personnel speaking while performing the clinical procedure. Examples of applicable clinical procedures include sterile procedures such as surgical procedures, as well as non-sterile procedures such as those conventionally involving a core code reporter. The transcribed audio data may be analyzed to identify relevant information for documenting the clinical procedure, and a text report including the relevant information documenting the clinical procedure may be automatically generated.

Abstract: A mixed-media ACD device is configured to monitor one or more encounter participants of a patient encounter and includes a machine vision system configured to obtain machine vision encounter information concerning the patient encounter. An audio recording system is configured to obtain audio encounter information concerning the patient encounter, wherein the audio recording system includes a plurality of discrete audio acquisition devices.

Abstract: Methods and apparatus for selectively performing speech processing in a hybrid speech processing system. The hybrid speech processing system includes at least one mobile electronic device and a network-connected server remotely located from the at least one mobile electronic device. The mobile electronic device is configured to use an embedded speech recognizer to process at least a portion of input audio to produce recognized text. A controller on the mobile electronic device determines whether to send information from the mobile electronic device to the server for speech processing. The determination of whether to send the information is based, at least in part, on an analysis of the input audio, the recognized text, or a semantic category associated with the recognized text.

Abstract: Provided are a call deflection and response system and method, wherein a voice call from a caller device is received, a skill group is determined to resolve an issue associated with the call, and a callback or a text response to the issue is provided to the caller device, providing a context-based personalized response. A caller leaves a detailed voicemail explaining an issue needing resolution, which is electronically transcribed and then run through a classifier to determine concepts and intents associated with the call. Based on the concepts and intents, responsibility for the call and associated files are transferred to a particular skill group on a response system for resolution. A response entity from the appropriate skill group determines and provides an issue response via callback or text message to the caller device, e.g., to the caller's mobile phone.

Abstract: Techniques for determining a clinician's intent to order an item may include processing a free-form narration, of an encounter with a patient, narrated by a clinician, using a natural language understanding engine implemented by one or more processors, to extract at least one clinical fact corresponding to a mention of an orderable item from the free-form narration. The processing may comprise distinguishing between whether the at least one clinical fact indicates an intent to order the orderable item or does not indicate an intent to order the orderable item. In response to determining that the at least one clinical fact indicates an intent to order the orderable item, an order may be generated for the orderable item.

Abstract: A method, computer program product, and computing system for automatically generating a dialogue graph is executed on a computing device and includes receiving a plurality of conversation data. A plurality of utterance pairs from the plurality of conversation data may be clustered into a plurality of utterance pair clusters. A dialogue graph may be generated with a plurality of nodes representative of the plurality of utterance pair clusters.

Abstract: A method, computer program product, and computing system for automating a monitoring process is executed on a computing device and includes obtaining encounter information of a patient encounter. The encounter information is processed to determine if the encounter information is indicative of a potential medical situation. An inquiry is initiated concerning the potential medical situation.

Abstract: A method, computer program product, and computing system for synchronizing machine vision and audio is executed on a computing device and includes obtaining encounter information of a patient encounter, wherein the encounter information includes machine vision encounter information and audio encounter information. The machine vision encounter information and the audio encounter information are temporally-aligned to produce a temporarily-aligned encounter recording.

Abstract: Some aspect include a system for automatically processing text comprising information regarding a patient encounter to prioritize medical billing codes derived from the text. The system comprises at least one storage medium storing processor-executable instructions, and at least one processor configured to execute the processor-executable instructions to analyze the text to extract a plurality of facts from the text, assign a plurality of medical billing codes to the text based at least in part on the plurality of facts, using a model trained at least in part on feedback from a user, order the plurality of medical billing codes in a sequence beginning with a primary medical billing code corresponding to a primary diagnosis associated with the text, and present the ordered sequence of medical billing codes to the user for review.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for performing speaker verification. A system configured to practice the method receives a request to verify a speaker, generates a text challenge that is unique to the request, and, in response to the request, prompts the speaker to utter the text challenge. Then the system records a dynamic image feature of the speaker as the speaker utters the text challenge, and performs speaker verification based on the dynamic image feature and the text challenge. Recording the dynamic image feature of the speaker can include recording video of the speaker while speaking the text challenge. The dynamic feature can include a movement pattern of head, lips, mouth, eyes, and/or eyebrows of the speaker. The dynamic image feature can relate to phonetic content of the speaker speaking the challenge, speech prosody, and the speaker's facial expression responding to content of the challenge.

Abstract: A computer program product for use with dictated medical patient information resides on a computer-readable medium and comprises computer-readable instructions for causing a computer to analyze the dictated information, identify likely confidential information in the dictated medical patient information, and treat the likely confidential information disparately from likely non-confidential information in the dictated medical patient information.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for processing audio. A system configured to practice the method monitors, via a processor of a computing device, an image feed of a user interacting with the computing device and identifies an audio start event in the image feed based on face detection of the user looking at the computing device or a specific region of the computing device. The image feed can be a video stream. The audio start event can be based on a head size, orientation or distance from the computing device, eye position or direction, device orientation, mouth movement, and/or other user features. Then the system initiates processing of a received audio signal based on the audio start event. The system can also identify an audio end event in the image feed and end processing of the received audio signal based on the end event.

Abstract: Aspects of the disclosure provide systems and methods for facilitating dictation. Speech input may be provided to an audio input device of a computing device. A speech recognition engine at the computing device may obtain text corresponding to the speech input. The computing device may transmit the text to a remotely-located storage device. A login webpage that includes a session identifier may be accessed from a target computing device also located remotely relative to the storage device. The session identifier may be transmitted to the storage device and, in response, a text display webpage may be received at the target computing device. The text display webpage may include the speech-derived text and may be configured to automatically copy the text to a copy buffer of the target computing device. The speech-derived text may also be provided to native applications at target computing devices or NLU engines for natural language processing.

Abstract: An assignment device (1) assigns word class information (WKI) to one or more words of text information (ETI). Based on word-class sequence information (WK-AI) formed from this assigned word class information (WKI), actions (A) are executed in order to notify the user of conflicts or to provide the user with background information (HI) relating to words in the text information (TT).

Abstract: According to some aspects, a method of searching for content in response to a user voice query is provided. The method may comprise receiving the user voice query, performing speech recognition to generate N best speech recognition results comprising a first speech recognition result, performing a supervised search of at least one content repository to identify one or more supervised search results using one or more classifiers that classify the first speech recognition result into at least one class that identifies previously classified content in the at least one content repository, performing an unsupervised search of the at least one content repository to identify one or more unsupervised search results, wherein performing the unsupervised search comprises performing a word search of the at least one content repository, and generating combined results from among the one or more supervised search results and the one or more unsupervised search results.

Abstract: A system and method for generating a self-steering beamformer is provided. Embodiments may include receiving, at one or more microphones, a first audio signal and adapting one or more blocking filters based upon, at least in part, the first audio signal. Embodiments may also include generating, using the one or more blocking filters, one or more noise reference signals. Embodiments may further include providing the one or more noise reference signals to an adaptive interference canceller to reduce a beamformer output power level.