Abstract: In an example, a database system may be configured to download to a user system an application configured to generate a data table from records stored in a data store, wherein the data table includes: a plurality of rows, wherein each row corresponds to at least one record of the records; and each row including a plurality of cells, each cell corresponding to a different grouping of data fields of its respective one(s) of the records; receive a communication from the application, the communication corresponding to at least one user input to a displayed cell of the data table; determine whether to feedback the at least one user input to the displayed cell of the data table to a corresponding data field of a corresponding record of the data store; and update the corresponding record in the data store based on a result of the determination.
Type:
Application
Filed:
October 31, 2016
Publication date:
March 8, 2018
Applicant:
salesforce.com, inc.
Inventors:
Owen Winne Schoppe, Ian Schoen, Jesse Hausler
Abstract: The technology disclosed relates to identifying entity reflections that refer to a same real-world entity. In particular, it relates to using statistical functions to make probabilistic deductions about entity attributes, which are used to construct optimal combinations of entity attributes. These optimal combinations of entity attributes are further used to generate search queries that return more precise search results with greater recall.
Abstract: A multi-token matching scheme efficiently detects multi-token keyword matches in content received by a database system. A keyword list may include multi-token keywords. Head tokens from the multi-token keywords are converted into a head hashmap. Token chains identifying tokens and delimiters in the multi-token keywords are generated and linked to the head hashmap. Tokens in the content are compared with the head hashmap. The matching tokens and following segments in the content are compared with the token chains. Portions of the content matching the token chains are identified as keyword matches. The matching scheme may use reverse delimiter tries to detect content matches for multi-token keywords with leading delimiters.
Abstract: A moderation framework monitors content posted in a database network and uses a declarative configuration scheme that defines moderation rules without having to write new software. A user interface operated by the moderation platform allows selection of different user criteria and different content criteria for triggering the moderation rules. The user interface also provides selectable actions for the moderation rules to apply when the content matches the selected user and content criteria. The user interface also allows selection of different entities for associating with different moderation rules, such as accounts, cases, opportunities, Chatter® feed posts, or custom objects defined by customers.
Type:
Application
Filed:
August 30, 2016
Publication date:
March 1, 2018
Applicant:
salesforce.com, inc.
Inventors:
Ashley MCGUIRE, Joshua LUFT-GLIDDEN, Kenneth CHUNG KAY KO, Rupali JAGTAP, Sanjaya LAI, Vladimir IVANOV
Abstract: The disclosed deployment testing system includes a test loader that loads and parses test objects and the antecedent test objects on which the selected test object depends, to prepare a test sequence. A database of test objects apply to one or more SUT and specify aspects of deployed SUT configuration that include hardware configuration, active connection of the SUT to other network devices, configuration of the actively connected network devices to accept access by the SUT, presence of files and applications in storage, and services running on the SUT; identify dependencies on antecedent test objects; specify test object features that extend object features found in the antecedent test objects; and override test parameter values in the antecedent test objects. A test executor obtains administrative credentials for accessing and testing a SUT and uses the test and antecedent test objects to verify the SUT; and a test reporter publishes tester results.
Abstract: Some external users in a public on-line community may post excessive numbers of items, causing annoyance to others and unnecessary loading on database resources. A robust moderation framework enables an individual community moderator or admin to specify a set of rules and actions to mitigate this problem. Scalable, performant rate limiting rules employ windowed counters, separately for each rule, with the counters maintained in cache memory resources outside the main database.
Type:
Application
Filed:
September 22, 2016
Publication date:
March 1, 2018
Applicant:
salesforce.com, inc.
Inventors:
Kenneth Chung Kay KO, Joshua LUFT-GLIDDEN, Lucas PFISTER
Abstract: The disclosed technology includes systems and methods for secure isolation of scripting from graphical representations in a unified charting framework. The technology disclosed relates to a platform for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogeneous data sets. The disclosed apparatus and methods for secure isolation of scripting from graphics make it possible to securely share live data as rendered on a live dashboard, for both desktop and mobile application environments, without saving a new state on a server when time data and dashboard elements are updated. The disclosed unified charting framework makes it possible to target multiple platforms—generating data visualization representations that can be displayed when rendered natively on both desktop and mobile devices, and when rendered in a browser window.
Abstract: A computerized method and system to generate individualized shortened URLs and track user activity is disclosed. A method includes generating an individualized shortened URLs for each of a plurality of recipients, sending communications to each of the plurality of recipients, wherein each of the communications includes the individualized shortened URL, receiving a request from at least one of the plurality of recipients for the individualized shortened URL, and referring the request to a destination URL.
Type:
Grant
Filed:
November 14, 2016
Date of Patent:
February 27, 2018
Assignee:
SALESFORCE.COM, INC.
Inventors:
Jim McIntosh, James Michael Ciancio-Bunch
Abstract: In accordance with embodiments, there are provided mechanisms and methods for defining custom junction objects in an on-demand database service. These mechanisms and methods for defining custom junction objects in an on-demand database service can enable embodiments to provide for enhanced security and more efficient querying, etc. The ability of embodiments to provide such features may lead to these and other benefits in an on-line environment.
Type:
Application
Filed:
October 23, 2017
Publication date:
February 22, 2018
Applicant:
salesforce.com, inc.
Inventors:
Simon Wong, Ryan Choi, Craig Weissman, Michael P. Polcari, David M. Brady
Abstract: Techniques and mechanisms for analyzing a plurality of database queries within a database environment. A first statistical evaluation of a first query plan is determined for a first database query with at least one computing device within the database environment. A second statistical evaluation for a second query plan is determined for a second database query. The first statistical evaluation and the second statistical evaluation are compared to determine whether the first query plan matches the second query plan with at least one computing device within the database environment. An indication is stored in a repository of the database environment that the first query matches the second query if the first hash value matches the second hash value. A function that provides the first query plan is determined.
Abstract: Methods and systems are provided for proxying data between an application server and a client device. One exemplary application system includes an application server to generate a virtual application and a proxy server coupled to the application server over a network to provide the virtual application to a client device. The proxy server receives input data from the client device and provides the input data to the application server, wherein the application server encodes the input data for an action in response to authenticating the proxy server and provides the data encoded for the action to the proxy server. The proxy server performs the action on the data and provides the result to the client device.
Abstract: A computer-implemented method and system are provided in which characteristics of a website are analyzed to determine whether the website represents a potential source of spam, and, in response to the analyzing, flags content of the website as spam content. To analyze the website, a total number of posts associated with the website is computed and a publication frequency for the total number of posts can then be calculated. Based on the computed total number and the calculated publication frequency, it can be determined whether the website in its entirety represents spam content. For instance, the calculated publication frequency can be compared to a threshold frequency, and when the calculated publication frequency is greater than the threshold frequency, the website in its entirety as can be identified and flagged as spam content.
Abstract: The technology disclosed relates to incorporating social data in CRM systems by a single social syn action. In particular, it relates to appending social data to prospect or contact objects of CRM systems by finding multiple social handles for the prospect or contact objects. The multiple social handles identify social profiles of the corresponding prospects or contacts on various social network platforms. The technology disclosed also relates to personalizing customer service experience of customers. In particular, it relates to identifying conversation preferences and interests of the customers based on information specified in their social profiles on different social network platforms. The conversation preferences and interests are used to customize interactions with the customer during the course of the customer service.
Type:
Grant
Filed:
September 16, 2013
Date of Patent:
February 20, 2018
Assignee:
salesforce.com, inc.
Inventors:
Harish Peri, Saurin G Shah, Blake Markham, Ashwini Govindaraman
Abstract: A method and apparatus for the automatic creation of a relationship management system is described. The method may include receiving a request from a user to create a relationship management system, and receiving specification of one or more electronic communication systems and user access credentials that provide access to each of the corresponding accounts. Furthermore, the method may include obtaining past electronic communications using the received user access credentials and analyzing the past electronic communications to extract contact data. The method may also include creating the relationship management system for the user and adding the contact data as contacts associated with the user in the created relationship management system.
Type:
Grant
Filed:
October 9, 2013
Date of Patent:
February 20, 2018
Assignee:
salesforce.com, inc.
Inventors:
Scott Bessler, Patricio Echague, Adam Evans, Andrea Hawksley, Gary Lerhaupt, Jason Li, Steve Loughlin, Kunal Punera
Abstract: An automated software vulnerability scanning and notification system and method provide an automated detection and notification regarding a software vulnerability. The operation of the system and the method includes obtaining software vulnerability information, periodically scanning a web application and a corresponding web server associated with an operator, and evaluating the periodic scans relative to the software vulnerability information to detect software vulnerabilities. Upon detection of a software vulnerability, a notification message is provided automatically to the operator regarding the software vulnerability.
Abstract: A method, system and apparatus for selecting, displaying, managing, tracking tagging and transferring access to specific content of Internet web pages and other sources, permitting the user or recipient to navigate quickly to a source of a content item in the custom selection, and posting content to web logs. A method and system of assisted content selection provides temporary borders around content items on mouseover; of Dynamic Content Display provides updating of selected content items; of Content Marks allows users to tag specific content items in web pages with a keyword or keywords, store a definition of the content item along with the keyword(s), and then search the stored definitions using search keywords; and a method of Multiple Clip Mode allows users to select specific content items from disparate source web pages and then tag, save, search, retrieve and print the selection.
Abstract: The technology disclosed describes systems and methods for delivering software trial demonstrations that are customized, with features identified as interesting to a software demonstration candidate, by mining biographical and behavioral data of the candidate. The technology further discloses systems and methods for the customization of trial demonstrations with software usage stories that reflect a software demonstration candidate's interests, identified by analyzing mined biographical and behavioral data about the candidate.
Type:
Application
Filed:
October 30, 2017
Publication date:
February 15, 2018
Applicant:
salesforce.com, inc.
Inventors:
Daniel Everett JEMIOLO, Beau David CRONIN
Abstract: The present disclosure extends to methods, systems, and computer program products for providing collaboration among users within a group for improved communication and scheduling.