Patents Assigned to salesforce.com, inc.
  • Patent number: 9870218
    Abstract: Systems and methods for installing and upgrading application packages to an application platform. Application packages may be uploaded to a directory by developing users (developers) for installation by subscribing users (subscribers). Alternatively, a developer may send identification information to a subscribing user to allow that user to access and install that application package created by the developer. Application packages may also be upgraded. If a developer changes the original source package, a subscriber can choose to pull into their organization the change(s) made by the publisher while preserving any data rows the subscriber had created since first importing the package.
    Type: Grant
    Filed: April 18, 2016
    Date of Patent: January 16, 2018
    Assignee: salesforce.com inc.
    Inventors: Lars Hofhansl, Nathan Jensen-Horne, Scott Hansma, Steven Tamm, Craig Weissman
  • Publication number: 20180011851
    Abstract: In an example, a processing device of a database system may identify a set of machine learning features; generate a first hash map of said set of machine learning features and a second different hash map of said set of machine learning features. The processing device may generate a memory compact model for an online machine learning system using the first and second hash maps, and store the memory compact model in the memory device.
    Type: Application
    Filed: July 11, 2016
    Publication date: January 11, 2018
    Applicant: salesforce.com, inc.
    Inventors: Pingping XIU, Scott Douglas WHITE, Parijat MAZUMDAR
  • Patent number: 9865313
    Abstract: In one embodiment, a computer-implemented method executable by a server system to store data in a data cache and refresh the data based on a dynamic schedule is provided. The method includes: receiving, by a processor, data from a first resource; storing, by the processor, the data in a data cache; determining, by the processor, a type of the data, and an access frequency of the data; determining, by the processor, a dynamic schedule based on the type of the data, and the access frequency of the data; and refreshing the data cache with new data from the first resource based on the dynamic schedule.
    Type: Grant
    Filed: April 14, 2015
    Date of Patent: January 9, 2018
    Assignee: salesforce.com, inc.
    Inventors: Armin Bahramshahry, Piranavan Selvanandan
  • Patent number: 9864867
    Abstract: A 1st domain makes a request to a 2nd domain using a URI including the name of the 2nd domain, a public path for the domains, and a cryptographically secure path generated by the 1st domain. The 2nd domain makes a request to the 1st domain using a URI including the name of the 1st domain, the pre-defined public path, and the cryptographically secure path. The 1st domain or the 2nd domain sets a cookie including a message (the cookie's path scope includes the pre-defined public path and the cryptographically secure path, the cookie's domain scope includes all sub-domains of the nearest common ancestor for the 1st and 2nd domains), and makes a request to the other domain using a URI including the name of the other domain, the pre-defined public path, and the cryptographically secure path, which causes a web browser to send the cookie to the other domain.
    Type: Grant
    Filed: February 23, 2016
    Date of Patent: January 9, 2018
    Assignee: salesforce.com, inc.
    Inventor: Amalkrishnan Chemmany Gopalakrishnan
  • Patent number: 9866537
    Abstract: Methods and systems for managing universal resource locators (URLs) at a server include receiving, at the server, a search query from a client device; creating, by the server, a compressed hash value based on the search query; processing, by the server, the search query to yield a search result; and transmitting the compressed hash value to the client for storage in a browser history.
    Type: Grant
    Filed: August 1, 2014
    Date of Patent: January 9, 2018
    Assignee: salesforce.com, inc.
    Inventor: Aleksey Kolesnik
  • Patent number: 9864770
    Abstract: Systems, apparatus, and methods for implementing enterprise level social and business information networking are provided. Users can receive relevant information about a database system and its users at an appropriate time. Users can then use this relevant information to reduce errors and limit redundant efforts. For example, an update of a record in the database can be identified, and a story created automatically about the update and sent to the users that are following the record. Which updates have stories created and which stories are to be sent to which users can be configured. Other events besides updating of records can also be tracked. For example, actions of a user that result in an event can be tracked, where such tracking can also be configurable. Subscriptions to follow an object can be automatic, and access checks can be used to ensure that unauthorized users do not see certain data.
    Type: Grant
    Filed: November 12, 2010
    Date of Patent: January 9, 2018
    Assignee: salesforce.com, inc.
    Inventors: Peter Lee, Vinod Mehra, Rob Woollen
  • Patent number: 9864762
    Abstract: Source values are mapped to new user-defined categories. The new user-defined categories are stored in a new user-defined field. In an embodiment, a user-selection of an existing field is received. Based on a data type of the existing field, a specific mapping interface is displayed. The interface guides the user through specification of the new field and categories, and identification of the source values to map to the new categories.
    Type: Grant
    Filed: January 27, 2012
    Date of Patent: January 9, 2018
    Assignee: salesforce.com, inc.
    Inventors: Marko Koosel, Donovan Schneider, Michael Tang, David Park
  • Publication number: 20180007165
    Abstract: Performance of web pages and mobile device applications with multiple components rendered on a user device is dynamically speeded up, including dynamically measuring network communication latency, adjusting inter-boxcar intervals used to dispatch batches of action requests from the user device to a production server, and dispatching boxcarred requests to the server. Adjustments to the boxcar intervals are based on the dynamically measured network communication latency and a number of connections supported between the user device and the server. The measured network communication latency is calculated as dispatch-to-completed response time minus server processing time and the server processing time is received from the server for a boxcar of completed responses. The system adjusts according to feedback received, as a browser or mobile device changes network connections or the network conditions change, and adapting over time for a particular user.
    Type: Application
    Filed: June 30, 2016
    Publication date: January 4, 2018
    Applicant: salesforce.com, inc.
    Inventors: Ashraya Raj Mathur, Shweta Joshi, Ronnie Fong, Jianxun Jason Ding
  • Publication number: 20180004780
    Abstract: Computing systems and related methods are provided for performing database actions responsive to input gestures made by a user. One exemplary method involves a server identifying a gesture on a graphical user interface display on a client device, identifying a subset of displayed content on the graphical user interface display corresponding to the gesture, determining a database action based on at least one of characteristics associated with the gesture and the gestured content, performing the database action with respect to an object in a database, and updating the gestured content on the graphical user interface display to reflect performance of the database action.
    Type: Application
    Filed: June 30, 2016
    Publication date: January 4, 2018
    Applicant: salesforce.com, inc.
    Inventor: Josh Walker
  • Publication number: 20180007150
    Abstract: Systems and methods are provided for encouraging user engagement during a presentation to a group of users in attendance at a presentation. When presentation mode is enabled at a user system, the user system monitors its user input and output systems to determine whether any of the user input and output systems have been interacted with during the presentation mode. Each time a processing system of the user system determines that any of the user input and output systems have been interacted with during the presentation mode, it communicates a message to a server system, which computes, based on messages received from the user system, an engagement metric for a user of the user system. This engagement metric indicates a level of engagement of that user during the presentation.
    Type: Application
    Filed: July 1, 2016
    Publication date: January 4, 2018
    Applicant: salesforce.com, inc.
    Inventor: Pooja DEOPURA
  • Publication number: 20180007166
    Abstract: Improved perceived load time for browser and mobile application pages is achieved by adjusting boxcarring of action requests from coupled data consuming applications on the user device, using the priority level of regions and components in component-driven cloud applications. Priority labels differentiate among display regions rendered by the data consuming application and the priority labels further differentiate among components within respective display regions. The middleware application batches the action requests into batches based at least in part on the priority labels, into boxcars segregated by priority label according to a predetermined segregation schedule, and dispatches the boxcars of batched action requests to the server. Performance is also dynamically speeded up, by adjusting inter-boxcar intervals used to dispatch batches of action requests from the user device to a production server, based on the dynamically measured network communication latency between the user device and the server.
    Type: Application
    Filed: June 30, 2016
    Publication date: January 4, 2018
    Applicant: salesforce.com, inc.
    Inventors: Shweta Joshi, Ashraya Raj Mathur, Ronnie Fong, Jianxun Jason Ding
  • Patent number: 9858274
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for storing documents that are being tracked in an on-demand service. These mechanisms and methods for storing documents in an on-demand service can enable embodiments to provide the sharing of documents and the storing of the documents in association with a tag. The ability of embodiments to provide the sharing of documents and the storing can enable an efficient searching for a shared document. In an embodiment, the shared document is categorized upon being stored.
    Type: Grant
    Filed: September 18, 2015
    Date of Patent: January 2, 2018
    Assignee: salesforce.com, inc.
    Inventors: Timothy J. Barker, Ryan Lissack, Daniel L. Pletter
  • Patent number: 9858187
    Abstract: Techniques are disclosed relating to an in-memory cache for web application data. In some embodiments, received transactions include multiple operations, including one or more cache operations to access the in-memory cache. In some embodiments, transactions are performed atomically. In some embodiments, data for the one or more cache operations is stored locally in memory by an application server outside of the in-memory cache until the transaction is successfully completed. This may improve performance and facilitate atomicity, in some embodiments.
    Type: Grant
    Filed: October 26, 2015
    Date of Patent: January 2, 2018
    Assignee: salesforce.com, inc.
    Inventors: Barathkumar Sundaravaradan, Christopher James Wall, Lawrence Thomas Lopez, Paul Sydell, Sreeram Duvur, Vijayanth Devadhar
  • Patent number: 9858252
    Abstract: Systems and methods for sharing document annotations. A document is displayed on a graphical user interface and first annotation information for the document is created by a first user, the annotation information including first annotations and positioning information for positioning a first overlay window relative to the document. The first overlay window with the first annotations is displayed over the document wherein the document is visible through the first overlay window. The annotation information is sharable with other users, whereby a different user is able to display the overlay with annotations made by the first user over the document on a different system, and the annotations do not modify the underlying document.
    Type: Grant
    Filed: April 30, 2015
    Date of Patent: January 2, 2018
    Assignee: SALESFORCE.COM, INC.
    Inventor: Ronald F. Fischer
  • Publication number: 20170371690
    Abstract: Computing systems, database systems, and related methods are provided for supporting dynamic validation workflows. One exemplary method involves a server of a database system receiving a graphical representation of a validation process from a client device coupled to a network, converting the graphical representation of the validation process into validation code, and storing the validation code at the database system in association with a database object type. Thereafter, the validation process is performed with respect to an instance of the database object type using the validation code in response to an action with respect to the instance of the database object type in a database of the database system. The action triggering the validation process can be based on user-configurable triggering criteria, and the validation process may generate user-configurable notifications based on one or more field values of the database object instance.
    Type: Application
    Filed: September 11, 2017
    Publication date: December 28, 2017
    Applicant: salesforce.com, inc.
    Inventor: SAMUEL WILLIAM BAILEY
  • Publication number: 20170372324
    Abstract: An interaction manager assigns messages posted on a social media website to a support case in a database system. A support agent may tag a message posted by a user for directing to the support case. The interaction manger assigns the tagged message to the support case and activates a timer to track a time period. During the time period, the interaction manager assigns other messages posted by the same user to the support case. The interaction manager may reset the time period whenever the support agent replies to one of the messages posted by the user or the support agent tags another one of the user messages for directing to the support case. The interaction manager reduces the burden of having to manually review and manage every message posted on the social media website.
    Type: Application
    Filed: June 28, 2016
    Publication date: December 28, 2017
    Applicant: salesforce.com, inc.
    Inventor: Ian Frosst
  • Publication number: 20170371919
    Abstract: A mechanism for providing in-line scheduling in an on-demand service in a database system is proved. The mechanism provides a multi-tenant database that stores client scheduling information, client customer contact information, and enables drag and drop event scheduling. In a multi-tenant database, a system for managing client customer contact information and event scheduling is established, which is useful for a tenant that is a salesperson or that employs salespersons. The multi-tenant database includes a combined view application that provides for the simultaneous display of a calendar view and list view of contact information. The multi-tenant database includes drag and drop functionality, allowing list view information to be dragged and dropped onto the calendar view for event scheduling. The ability of embodiments to provide drag and drop inline event scheduling can enable efficient calendaring of events by rapidly transferring relevant information onto a calendar.
    Type: Application
    Filed: July 10, 2017
    Publication date: December 28, 2017
    Applicant: salesforce.com, inc.
    Inventors: Rowland W. Yerkes, Ian Price Swinson
  • Patent number: 9854040
    Abstract: Methods and systems are provided for synchronizing and sharing data objects. The method includes configuring a set of access privileges, within a collaboration site, to define a sharing configuration to allow sharing of a set of data objects between a group of computing devices comprising a first computing device and second computing devices; updating a data object at the first computing device; receiving an updated data object at the collaboration site from a sync client of the first computing device in response to saving the updated data object; automatically synchronizing the updated data object at the collaboration site; and automatically pushing the updated data object from the collaboration site to the second computing devices to share the updated data object in accordance with the sharing configuration.
    Type: Grant
    Filed: March 6, 2017
    Date of Patent: December 26, 2017
    Assignee: salesforce.com, inc.
    Inventors: Michael Micucci, Ronald Fischer
  • Patent number: 9854039
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for synchronizing a server and an on-demand database service. These mechanisms and methods for synchronizing a server and an on-demand database service can enable embodiments to synchronize a larger amount of data. The ability of embodiments to provide such feature can enable more effective synchronization of a user-level sharing entity database with a multi-user on-demand database service.
    Type: Grant
    Filed: January 22, 2016
    Date of Patent: December 26, 2017
    Assignee: salesforce.com, inc.
    Inventors: Greg Salmon, Chris Hopkins, Anant Verma, Jesse Collins, Craig Weissman
  • Patent number: 9852229
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for navigating content on a single page. These mechanisms and methods for navigating content on a single page can enable optimized navigation of displayed content, more efficient content processing and resource use, increased content display speed, etc.
    Type: Grant
    Filed: May 11, 2015
    Date of Patent: December 26, 2017
    Assignee: salesforce.com, inc.
    Inventor: Todd Stellanova