Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for recommending an event to a user. In some implementations, one or more servers receive information identifying a plurality of events. The one or more servers store data of the plurality of events in a first one or more data tables having an action field, an item field, and a user field, and analyze the data of the first one or more data tables to generate one or more pairs, each pair including information identifying a set of events and a target event. The one or more servers may calculate a similarity score for each of the one or more pairs and store the respective similarity score in a second one or more data table having a set field, a target event field, and a similarity score field.
Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with a content object from an on-demand database service. The content object can be stored in an external content management data source. Access can be established with the external content object using information data identifying the content object, where the information data identifying the content object can be stored in a persistent object in a database of the on-demand database service. An indication of an event requesting interaction with the content object can be received. The persistent object can be updated to reflect the interaction with the content object.
Type:
Grant
Filed:
February 25, 2014
Date of Patent:
February 13, 2018
Assignee:
salesforce.com, inc.
Inventors:
Nicolas Maquaire, Laurent Kubaski, Raphael Jean-Leconte, David Goldbrenner
Abstract: A device may provision two or more servers, each of the servers including a network interface. In addition, the device may enable the network interface in each of the provisioned servers, create a shared volume, assign the shared volume to each of the provisioned servers, and enable a clustering application on each of the provisioned servers to form a cluster comprising the provisioned servers, the cluster having a heartbeat via the network interfaces.
Type:
Grant
Filed:
March 3, 2015
Date of Patent:
February 6, 2018
Assignee:
SALESFORCE.COM, INC.
Inventors:
Emily Katherine Witt, Richard Cooke, William Thomas Everhart, Jr., Jinendrakumar J. Patel, Vijay Kumar
Abstract: The technology disclosed relates to identifying accounts and prospects nearby a salesman's location based on his real-time goal statuses and pre-assigned preferences. In particular, it relates to locating those accounts and prospects in the salesman's geographic vicinity that most likely require his attention or visit. The technology disclosed further relates to identifying centers of influence for closing sales effort events based on one or more employee attributes. In particular, it relates to recruiting personnel that are best candidates for servicing an account or prospect considering their work profiles. It also relates to ensuring accountability in sales efforts by tracking a salesman's customer relationship management via location records.
Abstract: An artificial intelligence assistant (“chatbot”) operates within a multi-tenant database and allows users to interact with the underlying structured database through a natural language interface without using a standard structured query language or database interface. Users may interact with the chatbot via a chatroom and perform database queries using natural language expressions in the same manner as asking a person to perform the tasks. In addition, the chatbot may check user permissions and security parameters to determine if the user is permitted to access or alter data within the multi-tenant database.
Abstract: Methods and systems are provided for re-deploying metadata and it's associated data from a source organization to a destination organization of a cloud-based computing environment. After metadata that is to be retrieved from the source organization is selected, a metadata engine can automatically create a manifest file that comprises the selected metadata that is to be retrieved. The manifest file can then be stored at secure file storage for re-deployment. A data engine can then automatically retrieve data associated with the selected metadata based, for example, on objects specified in the selected metadata. This data can be automatically saved and stored at a secured database for re-deployment. Thereafter, both the manifest file and the data associated with the selected metadata can be re-deployed to the destination organization.
Abstract: Methods are disclosed for dynamic node allocation for a server system that can automatically heal on failure—minimizing the need for static configuration—dynamically adjusting server resources to match load, and minimize end user wait times. The disclosed methods dynamically allocate nodes to increase capacity for a platform that accepts data queries. Additionally disclosed is a system for rolling version update deployment: workers maintain org lists of org-task-queues that they service; org-affinities between the workers and the org-task-queues require the workers to have access to local copies of immutable data sets to service org-tasks from the org-task-queues of the orgs that they service. A leader running on a worker implements a healing and balancing service that maintains worker redundancy, manages the workers' org-affinities to accumulate orgs on their respective org-lists. The leader implements messaging to the workers to update to a new software version and monitors completion of updates.
Type:
Application
Filed:
July 27, 2016
Publication date:
February 1, 2018
Applicant:
salesforce.com, inc.
Inventors:
Saptarshi Roy, Daniel C. Silver, Donovan Schneider, Medha Pradhan, Ryan Lamore, Naveen Purushothama Rao, Nicholas Geh, Srirama Koneru
Abstract: Computer program, methods, and systems for code modification of a programming language platform and a software application in an intermediate language at different times are disclosed. The methods and system may modify a portion of the programming language platform in the intermediate language at a first time to alter a functionality of or add a new functionality to the programming language platform; and may modify the software application in the intermediate language at a second time different from the first time, where the software application may be modified based on a runtime analysis rule that uses the altered or added new functionality of the programming language platform. The modified programming language platform may be included in a first package, and the modified software application may be included in a second package, and executed on the modified programming language platform.
Abstract: Methods are disclosed for dynamic node allocation for a server system that can automatically heal on failure—minimizing the need for static configuration—dynamically adjusting server resources to match load, and minimize end user wait times. The disclosed methods dynamically allocate nodes to increase capacity for a platform that accepts data queries. Additionally disclosed is a system for rolling version update deployment: workers maintain org lists of org-task-queues that they service; org-affinities between the workers and the org-task-queues require the workers to have access to local copies of immutable data sets to service org-tasks from the org-task-queues of the orgs that they service. A leader running on a worker implements a healing and balancing service that maintains worker redundancy, manages the workers' org-affinities to accumulate orgs on their respective org-lists. The leader implements messaging to the workers to update to a new software version and monitors completion of updates.
Type:
Application
Filed:
July 27, 2016
Publication date:
February 1, 2018
Applicant:
salesforce.com, inc.
Inventors:
Saptarshi Roy, Daniel C. Silver, Donovan Schneider, Medha Pradhan, Ryan Lamore, Naveen Purushothama Rao, Nicholas Geh, Srirama Koneru
Abstract: A method and apparatus for tracking and responding to mobile events in a relationship management system is described. The method may include detecting a mobile event associated with a user of a relationship management system. Furthermore, the method may include analyzing the mobile event to determine at least one relationship management process associated with the user for which the mobile event is related. The method may also include generating one or more relationship management system notifications for transmission to the mobile device of the user prior to initiation of the mobile event, and generating one or more relationship management suggestions or relationship management system notifications for transmission to the mobile device of the user after a termination of the mobile event.
Type:
Grant
Filed:
January 25, 2016
Date of Patent:
January 30, 2018
Assignee:
salesforce.com, inc.
Inventors:
Jason Li, Adam Evans, Steve Loughlin, Patricio Echague
Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating management of user queries and dynamic filtration of responses based on group filters in an on-demand services environment in a multi-tenant environment according to one embodiment. In one embodiment and by way of example, a method includes receiving, at a first computing device, a query via an application programming interface (“API”) of a software application at a second computing device, where the query includes one or more filter parameters including a size filter parameter. The method may further include evaluating the query based on the one or more filter parameters including the size filter parameter, selecting a first response based on the size filter parameter, and communicating the first response to be viewed via the API at the second computing device.
Type:
Grant
Filed:
June 27, 2014
Date of Patent:
January 30, 2018
Assignee:
salesforce.com, Inc.
Inventors:
Arthur Albert Louie, Christopher Douglas Seymour, Ethan Treber, Jason Schroeder, Jean Elie Bovet, Jody Elizabeth Bleyle, John Christopher Houston, Kamyar Seradjfar, Mohamad Arabo, Qingqing Liu, Thomas Archie Cook, Jr.
Abstract: Provided are techniques for avoiding sentiment model overfitting in a machine language model. A current list of keywords in a current sentiment model can be updated to create a proposed list of keywords in a proposed sentiment model. Machine-generated sentiment results, based on the proposed sentiment model, are presented to identify model overfitting, without revising the current set of keywords. The proposed set of keywords can be edited, and when overfitting is not present, the current list of keywords is replaced by the proposed list of keywords.
Type:
Grant
Filed:
July 18, 2016
Date of Patent:
January 30, 2018
Assignee:
SALESFORCE.COM, INC.
Inventors:
Michael Jones, Scott Enman, Collin Chun-Kit Lee, David Campbell, Christopher John Nicholls
Abstract: Mechanisms and methods are provided for managing OAuth access in a database network system, and extending the OAuth flow of authentication to securely store the OAuth encrypted refresh token in the storage available with current browsers or any other non-secure storage on user system.
Abstract: In an example, a processing device of a datastore system may be configured to identify one or more grants of permission corresponding to one or more first objects, respectively, wherein the one or more first objects comprise only a subset of objects of a datastore, wherein the one or more grants of permission are by a user of the datastore; generate an access control entry for a second object of the objects using at least one of the identified grants of permission, wherein the second object is not exposed to the user; and in responsive to receipt of a query for data corresponding to the objects, determine whether to grant access to the data based on the generated access control entry.
Abstract: Apparatuses, systems, and methods for generating and utilizing custom indexes for a plurality of geo-locations are described. A plurality of indexes are generated, each corresponding to one of a plurality of geo-locations, based on spatial area subdivisions of a space including the plurality of geo-locations. A points of interest (POIs) query is received, wherein results of the query are to be limited by a distance value. One or more geo-locations are identified as POIs within the distance value from a first geo-location of the plurality of geo-locations based on the corresponding indexes of the one or more identified geo-locations.
Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for fixing logical or physical corruption in databases using LSM trees including, for example, means for storing records in a LSM database at the host organization; processing transactions to the LSM database by writing the transactions into immutable extents for subsequent merge into the LSM database; recording a history of the transactions in a log; identifying corruption in at least one of the records of the LSM database represented within the immutable extents prior to use of the immutable extents in the LSM database; and correcting the identified corruption to the at least one of the records of the LSM database based at least in part on the recorded history of the transactions in the log during live operation of the LSM database. Other related embodiments are disclosed.
Abstract: Methods and systems are provided for reducing noise in a social media feed of the type including successive posts each having a substantially homogeneous format. The method may involve: identifying a plurality of related updates to a record; configuring a single smart post to include underlying content from each of the plurality of related updates, and a visual cue distinct from the substantially homogeneous format; and displaying the smart post in the feed.
Type:
Grant
Filed:
June 27, 2014
Date of Patent:
January 23, 2018
Assignee:
salesforce.com, inc.
Inventors:
Anna Bonner Mieritz, Scott Peter Perket, William Gradin, Megan Danielle Hoagland, Richard L. Spencer, II, Lorne Keith Trudeau