Abstract: Methods and systems for bulk uploading of data in an on-demand service environment are described. In one embodiment, such a method includes retrieving a bulk transaction request from a transaction queue within a host organization, where the bulk transaction request specifies a plurality of database transactions to be processed against a multi-tenant database system of the host organization. Such a method further includes determining a current computational load of the multi-tenant database system, processing a subset of the plurality of database transactions specified by the bulk transaction request against the multi-tenant database system when the current computational load is below a threshold, and updating a bulk transaction results log based on the subset of the plurality of database transactions processed. Remaining database transactions specified by the bulk transaction request may then be re-queued for later processing.
Type:
Grant
Filed:
December 20, 2010
Date of Patent:
February 24, 2015
Assignee:
salesforce.com, inc.
Inventors:
Manoj Cheenath, Simon Z. Fell, Jesper Joergensen
Abstract: In accordance with embodiments, there are provided mechanisms and methods for synchronizing data in a database network system. These mechanisms and methods for synchronizing data in database network system can enable embodiments to provide users a synchronization button on a UI or synchronization field through an API for specifying data for synchronization. The ability of embodiments to provide users a synchronization button on a UI or synchronization field through an API for specifying data for synchronization can enable users to easily and efficiently change and update data in a database system.
Type:
Grant
Filed:
September 24, 2013
Date of Patent:
February 24, 2015
Assignee:
salesforce.com, inc.
Inventors:
Tyler Ziemann, James Hang, Susan S. Levine
Abstract: Disclosed is an appliance, system, method and corresponding software application for encrypting and processing data. A symbol based encryption module may be adapted to encrypt data on a symbol basis such that some or all of the encrypted data remains processable.
Abstract: Methods and systems are provided for on-demand entitlement management. One exemplary method involves a server obtaining entitlement definition information for an entitlement offered by a provider system, receiving user entitlement configuration information corresponding to the entitlement for a customer of the provider system, and creating one or more entitlement objects for the customer in a database based on the entitlement definition information and the user entitlement configuration information, wherein the entitlement definition information includes metadata defining a structure of the one or more entitlement objects.
Abstract: Mechanisms and methods for sharing database content stored by a first organization with a third party are provided. A network address is provided to the third party, which can enable control of the access to the content and tracking of the views of the content. For example, the network address can include an encrypted key that contains information about the organization that created content and the specific distribution ID for delivering the content when requested by the third party using the address. A distribution can be created in numerous ways, with various restrictions on the access to the document of a distribution.
Type:
Grant
Filed:
January 25, 2010
Date of Patent:
February 17, 2015
Assignee:
salesforce.com, inc.
Inventors:
John Dismore, Didier Prophete, Wolfgang Mathurin
Abstract: In an embodiment, a user is provided with a data representation covered by a relationship. For example, the data representation may include a collection of data objects representations. In an embodiment, the data object representations are arranged in a manner so as to indicate rows or records of different data objects that are associated with one another. In an embodiment, portions of the data objects in the collection are indicated as representing the data that is covered by the relationship. In an embodiment, a report representation that is expected to be generated by the report type defined by the user defined relationship is also provided. In an embodiment, a correspondence in indicated between elements of the report representation (e.g., columns in a thumbnail sketch of a report) and the data object representations (e.g., ovals in a Venn diagram).
Abstract: Disclosed herein are techniques for testing a page. In some implementations, an intermediate representation of a page is created. The page may be defined by a page description implemented in a markup language. The page description may refer to data accessible via a data model. The intermediate representation may include at least a portion of the data accessible via the data model. The intermediate representation may be capable of being rendered to create a rendered page. The rendered page may be capable of being displayed on a display device. A determination may be made as to whether a test value for a portion of the intermediate representation matches an expected value for the portion of the intermediate representation. When the test value does not match the expected value, an indication of an error may be stored.
Type:
Grant
Filed:
May 10, 2011
Date of Patent:
February 17, 2015
Assignee:
salesforce.com, inc.
Inventors:
Andrew Waite, Alan Ballard, K. Sagar Wanaselja, Richard Unger
Abstract: Mechanisms and methods are provided for managing OAuth access in a database network system, and extending the OAuth flow of authentication to securely store the OAuth encrypted refresh token in the storage available with current browsers or any other non-secure storage on user system.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for determining whether a developed application associated with an on-demand database service will operate properly with at least one other application. These mechanisms and methods for providing such determination can enable embodiments to ensure that new versions of developed applications will operate in the same application environment of a previous version. The ability of embodiments to make such determination may lead to an improved application migration development/runtime framework, etc.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating dynamic interaction with development applications and tools in an on-demand services environment in a multi-tenant environment according to one embodiment. In one embodiment and by way of example, a method includes receiving, from log files, historical user preferences and usage data relating to a user and one or more development tools for software development at a computing device. The historical user preferences and usage data may be based on past acts of the user and recorded at the log files. The method may further include generating a model based on the historical user preference and usage data, determining one or more predictions from the model. The predictions may include one or more of: an ordering of the development tools, a filtering of a plurality of features of one or more of the development tools, and a usage-based customization of the one or more development tools.
Abstract: A method for identifying an influencer of a brand is disclosed. The method embodiment includes scanning social media objects published by at least one social networking entity to identify a first social media object posted by a first user and relating to a brand associated with a product, an enterprise, a service, a person, a concept, and/or a trackable object. The social media objects include messages, video and audio clips, and/or image files posted by a plurality of users. The method also includes calculating a brand influence score for the first user based on a plurality of influence factors. The brand influence score for the first user is compared to a threshold influence score, and the first user is identified as a brand influencer when the first user's brand influence score is greater than the threshold influence score.
Type:
Grant
Filed:
April 4, 2012
Date of Patent:
February 10, 2015
Assignee:
salesforce.com, inc.
Inventors:
Marcus Nelson, Jager McConnell, Ciara Peter
Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating dynamic load balancing at application servers in an on-demand services environment. In one embodiment and by way of example, a method includes polling a plurality of application servers for status, receiving status from each of the plurality of application servers, assigning a priority level to each of the plurality of application servers based on its corresponding status, and facilitating load balancing at the plurality of application servers based on their corresponding priority levels.
Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
Type:
Application
Filed:
July 18, 2014
Publication date:
February 5, 2015
Applicant:
SALESFORCE.COM, INC.
Inventors:
Jeanine Walters, Blake Markham, Aditya Sesha Kuruganti, Joseph Ryan, Steven Tamm, Jason Winters
Abstract: In accordance with embodiments, there are provided mechanisms and methods for storing documents that are being tracked in an on-demand service. These mechanisms and methods for storing documents in an on-demand service can enable embodiments to provide the sharing of documents and the storing of the documents in association with a tag. The ability of embodiments to provide the sharing of documents and the storing can enable an efficient searching for a shared document. In an embodiment, the shared document is categorized upon being stored.
Type:
Grant
Filed:
October 8, 2012
Date of Patent:
February 3, 2015
Assignee:
salesforce.com, inc.
Inventors:
Timothy J. Barker, Ryan Lissack, Daniel L. Pletter
Abstract: Methods and systems are provided for processing social media data. The method includes receiving a request from a user for social media analytics of social media data; sending the social media data to a first analytics provider and a second analytics provider; receiving first analytics data from the first data analytics provider and second analytics data from the second analytics provider; storing the first analytics data and the second analytics data in a database; and presenting the first analytics data and the second analytics data to the user.
Type:
Grant
Filed:
March 8, 2012
Date of Patent:
February 3, 2015
Assignee:
salesforce.com, inc.
Inventors:
Christopher Daniel Newton, Derek Brian Hatchard, Timothy Frederic Beatty, Gregory Marc Picot
Abstract: Methods and systems are described for providing support representative access to applications deployed in an enterprise network environment. An access provisioning system defines a support user class in a user profile database for an application executed on an organization partition within the network. The support user is granted read only privileges to metadata of the application. An organization administrator can grant support personnel access to the application as a support user, thus the ability to view, analyze, and possibly modify the metadata. The access provisioning system generates a Security Assertion Markup Language (SAML) assertion upon request by the support personnel to enable access to the data to the extent of the granted privileges. The SAML protocol includes authentication of the support representative as an authorized support user within the system.
Abstract: A user engaged in an online chat session with one or more other users can start a screen sharing session with the other users without having to leave the context of the online chat session. In an implementation, a chat window for the chat session includes a screen sharing button. The screen sharing button can be clicked to start a screen sharing session with the other chat participants. A system generated message is displayed within the chat windows of the other chat participants inviting them to view the remote screen. Upon accepting the invite, a viewer is launched to show the information being displayed on the remote screen. A variety of enhanced features and functions are also presented in the context of screen sharing in an information networking environment.
Abstract: Systems, methods, and computer program products are provided for optimizing compensation allocations, and in particular, spiff allocations. With a limited budget, embodiments calculate optimized allocations or distributions of the budget to maximize employee productivity by analyzing input parameters associated with a productivity period, creating performance models for each employee or group of employees based on the analysis, and generating a budget allocation model so as to increase the sum output of the employee productivity. Approaches are data driven and modifiable to account for new data.
Abstract: A computer system and related features and functionality are presented here. The computer system may be implemented as a multi-tenant database system that supports a number of users via web browser interfaces. The system supports a user authentication method that maintains access tokens at a local client device level for purposes of single sign-on to different tenants or to different native local applications. The system also supports a method of testing computer executable code. The testing procedure defines and tests a plurality of different browser-based functions, and generates a consolidated code coverage report that includes the results of the tests.
Abstract: A user engaged in an online chat session with one or more other users can start a screen sharing session with the other users without having to leave the context of the online chat session. In an implementation, a chat window for the chat session includes a screen sharing button. The screen sharing button can be clicked to start a screen sharing session with the other chat participants. A system generated message is displayed within the chat windows of the other chat participants inviting them to view the remote screen. Upon accepting the invite, a viewer is launched to show the information being displayed on the remote screen. A variety of enhanced features and functions are also presented in the context of screen sharing in an information networking environment.