Patents Assigned to salesforce.com, inc.
  • SYSTEMS AND METHODS FOR IMPLEMENTING AND MAINTAINING SAMPLED TABLES IN A DATABASE SYSTEM
    Publication number: 20140317087
    Abstract: In accordance with disclosed embodiments, there are provided systems and methods for implementing and maintaining sampled tables in a database system.
    Type: Application
    Filed: April 21, 2014
    Publication date: October 23, 2014
    Applicant: salesforce.com, inc.
    Inventor: Jesse Yarbro Collins
  • SCENE-ISOLATED INTERNET APPLICATION
    Publication number: 20140313215
    Abstract: Computer-implemented systems, methods and apparatus are provided for rendering different scenes of an application. An application framework is provided that includes a scene controller and a scene cache pre-fetch module that stores at least some of the different scenes as cached scenes. When the scene controller receives a request for a new scene (e.g., to change the current active scene) it can determine whether that new scene is stored at the scene cache pre-fetch module. If so, the scene controller can load the cached scene directly from the scene cache pre-fetch module as a new active scene.
    Type: Application
    Filed: April 21, 2014
    Publication date: October 23, 2014
    Applicant: salesforce.com, inc.
    Inventor: Joshua Michael Woods
  • SYSTEM AND METHOD FOR ASSOCIATING DYNAMIC OBJECTS WITH DATABASE RECORDS
    Publication number: 20140317131
    Abstract: Some embodiments of the present invention include determining at least one input requirement of a dynamic object and associating the at least one input requirement with a group of related information in a database. The dynamic object may then be configured to operate based on information being accessed from the group of related information. This may include configuring the software code associated with the dynamic object to reflect each information as it is being accessed from the group of related information.
    Type: Application
    Filed: April 17, 2014
    Publication date: October 23, 2014
    Applicant: salesforce.com, inc.
    Inventor: Elena Schneider
  • SYSTEMS AND METHODS OF VIRAL ENABLEMENT OF FEATURES BY PEER-TO-PEER CONNECTION
    Publication number: 20140317191
    Abstract: The technology disclosed relates to identifying and notifying a user of nearby attendees at a mega attendance event who are in user's social graph by comparing the user's social graph to a list of event attendees. The identified attendees can be stratified into social graph tags that annotate, categorize and prioritize other users in the user's social graph. The technology disclosed also relates to identifying and notifying the user of nearby attendees of sessions at the event who meet introduction preferences of the user by finding matches between introduction preference attributes specified by the user and attributes of the attendees provided by the list of event attendees.
    Type: Application
    Filed: April 21, 2014
    Publication date: October 23, 2014
    Applicant: salesforce.com, inc
    Inventor: Jason SCHROEDER
  • System, method and computer program product for sharing tenant information utilizing a multi-tenant on-demand database service
    Patent number: 8868605
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for sharing tenant information utilizing a multi-tenant on-demand database service. These mechanisms and methods for sharing tenant information utilizing a multi-tenant on-demand database service can allow automatic sharing of information owned by a first tenant with other tenants of the multi-tenant on-demand database service. In this way, collaboration among tenants of the multi-tenant on-demand database service may be enabled via the sharing of the tenant information.
    Type: Grant
    Filed: May 2, 2013
    Date of Patent: October 21, 2014
    Assignee: salesforce.com, inc.
    Inventors: Aditya S. Kuruganti, Kedar Doshi, Chaitanya Bhatt, Sanjaya Lai
  • Method and system for pushing data to subscribers in an on-demand service
    Patent number: 8868499
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for pushing data, which maybe associated with documents that are being tracked, in an on-demand service. These mechanisms and methods for pushing data in an on-demand service can enable subscriptions to elements associated with the documents being shared. As a result of the subscription the user may be notified that a document associated with the subscription has been changed (e.g., altered). In an embodiment, the subscription may be forced on a user.
    Type: Grant
    Filed: August 15, 2007
    Date of Patent: October 21, 2014
    Assignee: salesforce.com, inc.
    Inventors: Timothy J Barker, Ryan Lissack, Daniel L Pletter
  • Mechanism for facilitating customized data overriding for software programs in an on-demand services environment
    Patent number: 8869114
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating customized overriding of data for maintenance of software applications in an on-demand services environment. In one embodiment and by way of example, a method includes duplicating first data of a first data set into a second data that is placed in a second data set. The first data relates to a software application at a computing device. The method may further include amending a portion of the second data at the second data set. The amended portion of the second data corresponds to an unchanged portion of the first data. The method may further include facilitating running of the software application based on the first data while referring to the amended portion of the second data and ignoring the corresponding unchanged portion of the first data.
    Type: Grant
    Filed: November 17, 2011
    Date of Patent: October 21, 2014
    Assignee: salesforce.com, inc.
    Inventor: Saurabh Agarwal
  • On-demand services environment testing framework
    Patent number: 8868981
    Abstract: In one embodiment, a method of providing a test framework in an on-demand services environment can include: accessing a plurality of tests via plug-ins to a core platform of the test framework; receiving, by a user interface, a selection of tests for execution from the plurality of tests, where the selected tests are configured to test a plurality of layers of a product; executing, by an execution engine coupled to the core platform, the selected tests; storing test results for the executed selected tests on a configurable repository; and reporting the stored test results in a summarized form on the user interface.
    Type: Grant
    Filed: November 3, 2010
    Date of Patent: October 21, 2014
    Assignee: salesforce.com, inc.
    Inventors: Scott Glaser, Poonguzhali Balasubramanian
  • COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR MANAGING AGENT WORKLOAD IN A CUSTOMER SERVICE ENVIRONMENT
    Publication number: 20140307863
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for managing customer service agent workload in a customer service environment. In some implementations, one or more servers receive a communication associated with a customer case item. The one or more servers determine one or more case attributes associated with the customer case item and identify a first customer service agent having one or more agent attributes that match the one or more case attributes of the customer case item. The one or more servers assign the customer case item to the first customer service agent and provide first data of the customer case item to a first display device associated with the first customer service agent, the first display device configured to display a user interface including a first component indicating the first data of the customer case item.
    Type: Application
    Filed: February 13, 2014
    Publication date: October 16, 2014
    Applicant: salesforce.com, inc.
    Inventors: Benjamin Snyder, Vahn K. Phan, Mustafa O. Al-Alami, Jason Aaron Ellis
  • COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR RESPONDING TO ACTIONABLE TEXT PATTERNS IN A FEED ITEM
    Publication number: 20140310608
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for responding to actionable text patterns in a feed item. In some implementations, a computing device receives textual input for a feed item to be published in an information feed. The computing device identifies in the textual input an actionable text pattern and transmits a portion of the actionable text pattern to a server. The computing device receives, from the server, one or more names of entities. The entities may be object records stored in a database, wherein the names of the entities match the portion of the actionable text pattern transmitted to the server. The computing device receives a selection of a first of the one or more names.
    Type: Application
    Filed: April 11, 2014
    Publication date: October 16, 2014
    Applicant: salesforce.com, inc.
    Inventors: Benjamin Snyder, Vahn K. Phan, Mustafa O. Al-Alami, Jason Aaron Ellis
  • PERSONALIZING SCOPING AND ORDERING OF OBJECT TYPES FOR SEARCH
    Publication number: 20140310272
    Abstract: A method of establishing personalized limits on a search responsive to a key word query in an enterprise search system is described that includes receiving an object types access history for a particular user. Applying this method, the object types access history includes records of object types selected from search results returning multiple object types and records of object types selected via interfaces other than search results. The method continues with determining and storing in computer readable memory a personalized scope of object types. The personalized scope of object types sets a limit on object types initially returned by an enterprise search system for the particular user in response to key word queries by the particular user that do not specify object types to search.
    Type: Application
    Filed: May 12, 2014
    Publication date: October 16, 2014
    Applicant: SALESFORCE.COM, INC.
    Inventors: Walter Macklem, David Nathanson, Jia Chen, Luke Ball, Shankara Subramanya, Kanishka Maheshwari, Susan Kimberlin
  • Customizing standard formula fields in a multi-tenant database system environment
    Patent number: 8862632
    Abstract: In a method, system, and computer-readable medium having instructions for customizing standard formula fields, at least a portion of a formula is received for a standard database field of a standard database entity in a multi-tenant database and the standard database entity is used by a plurality of tenants, a date range is stored for maintaining at least the portion of the formula, information on one or more variables of the formula is received, a value is calculated for the standard database field with at least the portion of the formula and information on the one or more variables of the formula and one or more database entities depend on the value for the standard database field, and the value is stored for the standard database field.
    Type: Grant
    Filed: January 5, 2011
    Date of Patent: October 14, 2014
    Assignee: salesforce.com, inc.
    Inventors: Tyler Ziemann, Susan S. Levine, Neeraj Ahuja
  • Methods and systems for generating a dynamic workflow in a multi-tenant database environment
    Patent number: 8863119
    Abstract: Techniques and systems for modifying a virtual machine functionality. Archive files each including at least a class files are received. The archive files are stored within the virtual machine. The virtual machine runs on a host system and neither the virtual machine nor the host system are restarted in response to the receiving or storing of the archive files. Files of the host system are scanned to find class files that are not included in a class path for the virtual machine. The class files are copied to a class path for the virtual machine. Neither the virtual machine nor the host system are restarted in response to the copying of the class files. The classes corresponding to the class files are registered in the virtual machine in response to the copying of the class files to the class path. Neither the virtual machine nor the host system are restarted in response to the registration of the classes.
    Type: Grant
    Filed: May 26, 2011
    Date of Patent: October 14, 2014
    Assignee: salesforce.com, inc.
    Inventors: Stephen Wood, Samuel William Bailey, Matthew Lucas
  • On-demand service security system and method for managing a risk of access as a condition of permitting access to the on-demand service
    Patent number: 8863251
    Abstract: There are provided mechanisms and methods for managing a risk of access to an on-demand service as a condition of permitting access to the on-demand service. These mechanisms and methods for providing such management can help prohibit an unauthorized user from accessing an account of an authorized user when the authorized user inadvertently loses login information. The ability to provide such management may lead to an improved security feature for accessing on-demand services.
    Type: Grant
    Filed: March 19, 2012
    Date of Patent: October 14, 2014
    Assignee: salesforce.com, inc.
    Inventors: Forrest A. Junod, Robert C. Fly, Peter Dapkus, Scott W. Yancey, Steven S. Lawrance, Simon Z. Fell
  • SYSTEM AND METHOD FOR GENERIC CONFIGURATION MANAGEMENT SYSTEM APPLICATION PROGRAMMING INTERFACE
    Publication number: 20140304400
    Abstract: The technology disclosed can query configuration management system data and includes cross table selection criteria and joined data return.
    Type: Application
    Filed: April 3, 2014
    Publication date: October 9, 2014
    Applicant: salesforce.com, inc.
    Inventors: Jeaneth Vergara, Vivek Dodeja
  • ATOMIC TRANSACTIONS IN A NOSQL DATABASE
    Publication number: 20140304245
    Abstract: Systems and methods are provided for atomic transactions in a NoSQL database. A system writes a pending transaction identifier to write claim data for a first data item in a NoSQL database in response to a determination that the write claim data for the first data item includes a first previous transaction identifier included in last commit data for the first data item. The system writes the pending transaction identifier and a pending commit identifier to the last commit data for the first data item. The system writes a first value associated with a pending transaction to the first data item. The system aborts the pending transaction in response to a determination that the write claim data for the first data item does not include the first previous transaction identifier included in the last commit data for the first data item.
    Type: Application
    Filed: March 18, 2014
    Publication date: October 9, 2014
    Applicant: salesforce.com, inc.
    Inventor: Matthew Fuchs
  • SYSTEMS AND METHODS FOR IMPLEMENTING A UNIFORM APPLICATION USER INTERFACE ACROSS A MULTI-TENANT ENVIRONMENT
    Publication number: 20140304692
    Abstract: In accordance with disclosed embodiments, there are provided systems and methods for implementing a uniform application user interface across a hosted computing environment, such as an on-demand or cloud computing environment which utilizes multi-tenant database technologies, client-server technologies, traditional database technologies, or other computing architecture in support of the hosted computing environment.
    Type: Application
    Filed: April 3, 2014
    Publication date: October 9, 2014
    Applicant: salesforce.com, inc.
    Inventors: Philip N. Calvin, Richard P. Pack, III
  • SYSTEM AND METHOD FOR HANDLING GAMIFICATION FRAUD
    Publication number: 20140304054
    Abstract: Some embodiments of the present invention include determining if updates performed by a second user include a systematic change such as a reversal of an update previously performed by a first user within a time window. The reversal is associated with a record of data used by a gamification application executing in a computer system. A time delay is introduced between the update performed by the second user and rewarding the second user if the update performed by the second user includes the reversal within the time window. An update history of the first user and the second user is evaluated to identify pattern of reversals associated with similar records within the time window. The second user is prevented from being rewarded based on identifying that there are patterns of reversals from the update history occurring within the time window.
    Type: Application
    Filed: March 26, 2014
    Publication date: October 9, 2014
    Applicant: salesforce.com, inc.
    Inventors: Mehmet Orun, Matthew Fuchs
  • SEARCHABLE SCREEN SHARING SESSIONS
    Publication number: 20140304216
    Abstract: Systems and methods are provided for searchable screen sharing sessions. A system records at least one image associated with a screen sharing session. The system extracts content from the at least one image. The system stores the content as searchable content associated with the screen sharing session.
    Type: Application
    Filed: February 14, 2014
    Publication date: October 9, 2014
    Applicant: salesforce.com, Inc.
    Inventors: Anand Shyam Rohra, Igor Morozov
  • SYSTEMS AND METHODS FOR OF IDENTIFYING ANOMALOUS DATA IN LARGE STRUCTURED DATA SETS AND QUERYING THE DATA SETS
    Publication number: 20140304279
    Abstract: The technology disclosed relates to automatic generation of tuples from a record set for outlier analysis. Applying this new technology, user need not specify which 1-tuples to combine into n-tuples. The tuples are generated from structured records organized into features (that also could be fields, objects or attributes.) Tuples are generated from combinations of feature values in the records. Thresholding is applied to manage the number of tuples generated. The technology disclosed further relates to indexing and searching high dimensional tuple spaces in a computer-implemented system.
    Type: Application
    Filed: April 3, 2014
    Publication date: October 9, 2014
    Applicant: Salesforce.com. inc.
    Inventors: Matthew Fuchs, Stanislav Georgiev