Abstract: Methods and systems for automatically determining, from a body of emails, blogs, and other documents, authors of the documents who are authorities on certain subjects, and what those subjects are. An intersection of the semantic footprints of documents by an author are deemed to be the derived skills footprint of the author. The derived skills footprints of many authors are compared with a user's query to determine who is the best person that could respond to the user.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users. These mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users can enable improved data collection and analysis, enhanced client knowledge of system access, etc.
Type:
Grant
Filed:
December 14, 2010
Date of Patent:
December 30, 2014
Assignee:
salesforce.com, inc.
Inventors:
Irandi U. Bulumulla, Bulent Cinarkaya, Yurika Sebata-Dempster, Tripti Sheth, Alex Warshavsky, Brian Zotter
Abstract: Methods and systems include embodiments that recursively save parent, grandparent, and other records in a database that depend from a record. User-provided code within a save event or trigger can thus call further save methods without corrupting the database. Junction objects, objects that reflect records with two or more parents, can also be recursively saved.
Type:
Grant
Filed:
September 25, 2013
Date of Patent:
December 23, 2014
Assignee:
salesforce.com, inc.
Inventors:
Simon Y. Wong, Walter Macklem, Lars Hofhansl, Varadarajan Rajaram, Eric Bezar
Abstract: The technology disclosed relates to easily and efficiently initiating contact with a prospect. In particular, it relates to identifying colleagues of a sales representative that are connected to the prospect and further determining strength of relationships between the colleagues and the prospect. The strength of relationships is determined by logging levels of communication between the colleagues and the prospect on one or more communication media and calculating proximity metrics dependent on commentary provided by the colleagues about the prospect.
Abstract: The technology disclosed relates to automated compliance with data privacy laws of varying jurisdictions. In particular, it relates to constructing trust filters that automatically restrict collection, use, processing, transfer, or consumption of any person-related data that do not meet the data privacy regulations of the applicable jurisdictions. The trust filters are constructed dependent on associating person-related data entities with trust objects that track person-related data sources.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating spin mode-based dynamic updating of application servers in an on-demand services environment. In one embodiment and by way of example, a method includes upgrading a first set of application servers of a plurality of application servers at one or more computing devices, holding a first set of requests received at the first set of application servers from being processed while the first set of application servers is being upgraded, and upgrading a second set of application servers of the plurality of application servers upon completion of the first set of application servers. The method may further include holding a second set of requests received at the second set of application servers from being processed while the second set of application servers is being upgraded, and resuming processing of the first set of requests at the upgraded first set of application servers.
Type:
Application
Filed:
August 29, 2014
Publication date:
December 18, 2014
Applicant:
SALESFORCE.COM, INC.
Inventors:
Karthik RAJAN, Pallav Kothari, Scott Hansma
Abstract: Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for providing cross-domain communication via a user interface provided in a web browser. A first one or more trusted data network domains for a first user interface component may be identified. A second user interface component provided from a second data network domain accessible via a second one or more servers may be opened for display. A first event message may be transmitted from the second user interface component to the first user interface component. If the second data network domain is within the first one or more trusted data network domains, one or more operations may be performed within the first user interface component in response to the first event message.
Type:
Grant
Filed:
September 9, 2010
Date of Patent:
December 16, 2014
Assignee:
salesforce.com, inc.
Inventors:
Marco Casalaina, Jason Ellis, David Yung, Luke Fu, Eric Wulff, Chitra Gulabrani, Sutthipong Thavisomboon, Natalie Doan, Steve Weiss
Abstract: Methods, devices and systems for providing a user interface in an on-demand software service environment are described. Some implementations involve receiving a component request from a first client device, locating class-level definition source code for a component definition corresponding to the component request, identifying the component definition within the source code, determining a language of the component definition and selecting a parser according to the language of the component definition. Such implementations may also involve parsing the source code to create the component definition and transmitting an intermediate representation of the requested component to the client device. The intermediate representation may allow the client device to create an instance of the requested component.
Type:
Grant
Filed:
December 16, 2010
Date of Patent:
December 16, 2014
Assignee:
salesforce.com, inc.
Inventors:
Daniel L. Pletter, Andrew Waite, Doug Chasman, James K. Mooney, James Troup
Abstract: Systems and methods for performing latency-free database searches using two-level indexed data structures having decreasing integer sets as identifiers to represent actual data. The indexed data structures are stored in distributed memory. Data operations such as intersection and union are performed using the indexed data structures. A binary interval reduction technique is used to quickly move through the data sets looking for common elements for the intersection set, or unique elements to add to the union set.
Type:
Grant
Filed:
May 10, 2011
Date of Patent:
December 16, 2014
Assignee:
salesforce.com, inc.
Inventors:
Arun Kumar Jagota, Lei Ming, Fang Wong, Pawan Nachnani
Abstract: Methods and systems are provided for displaying a graphical representation of data objects of a schema using an online tool. In an embodiment, the online tool may be used to create or modify a schema. Modifying a schema may include adding or modifying or deleting data objects. Modifying data objects may include adding or modifying or deleting data fields. The online tool may be used to define relationships between data objects. In an embodiment, user permissions may be set for data objects. In an embodiment, the graphical representations of data objects may be selected and placed is a different location.
Type:
Grant
Filed:
December 7, 2011
Date of Patent:
December 16, 2014
Assignee:
salesforce.com, inc.
Inventors:
Shannon Patricia Hale, Barathkumar Sundaravaradan, Joshua Lulewicz, Justin Appler, Kavitha Musthyala, Edward Li, Cordelia McGee-Tubb, Luc Marcel Giavelli, Joshua M. Roe, Shawna A. Wolverton
Abstract: A computer-implemented method is provided for determining the performance of an application platform. The application platform includes one or more applications associated with a plurality of resources of a computer system. A plurality of synthetic resource consumers are disposed within the application platform. Each synthetic resource consumer is configured to consume at least one of the plurality of resources. A workload profile is provided to the plurality of synthetic resource consumers. The workload profile includes parameters specifying resource consumption by the plurality of synthetic resource consumers. Performance data is acquired based on the impact of the workload profile on the plurality of resources and the plurality of applications.
Abstract: A computer implemented method of developing computer applications, the method comprising providing to multiple users access, over a network, to information on a data center, with a subgroup of the users having access to a sub-portion of the information that is different from the sub-portion accessible by the remaining tenants of the subgroup; and communicating with the data center over the network employing a computer system associated with a user of the sub-group to establish application functionality with the sub-portion that may be accessed, over the network, by additional parties authorized by the user. Also disclosed is a machine-readable medium and a data center, both of which facilitate carrying-out the steps of the method.
Type:
Grant
Filed:
November 9, 2011
Date of Patent:
December 2, 2014
Assignee:
salesforce.com, inc.
Inventors:
David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
Abstract: A system and method for performing security assessments in an online services system. In one embodiment, a method includes receiving an accepted security assessment agreement from a user, where the security assessment agreement is associated with a software application utilized in an online services system. The method also includes receiving configuration data associated with the software application; receiving scanning data associated with the software application; and sending the configuration data and scanning data to one or more security assessment systems.
Abstract: Disclosed herein are techniques for integrating cloud applications and remote jobs. In some implementations, a request to initiate a remote execution procedure may be received at a first computing system. The first computing system may be controlled by a first entity and may be configured to provide on-demand computing services to a plurality of entities including a second entity. The remote execution procedure may include an instruction to perform a remote computing task capable of being performed by a second computing system. A request message may be transmitted from the first computing system to the second computing system, which may be controlled by the second entity. The request message may include an instruction to perform the remote computing task. A response message indicating a result of performing the remote computing task may be received from the second computing system.
Abstract: Methods and systems for secure client-side communication between multiple domains is provided. Such methods and systems can provide for decreased communication latency particularly effective for dynamic multi-domain and/or multi-tenant environments while allowing for granular security or specific security of messages and operations with regard to users, user sessions, groups, organizations, permissions sets, applications, or any other logical delineation. Such methods and systems may involve a variety of security components, for example, at least one set of instructions including a plurality of defined instruction to be utilized by users of the set of instructions to communicate, and cryptographic construct data in order to verify the data integrity and the authenticity of messages sent and received using the secure client-side communication between multiple domains.
Abstract: Disclosed are systems, apparatus, methods, and computer readable media for discontinuing the following of records in an on-demand database service environment. In one embodiment, one or more records are identified according to one or more designated criteria. The records are stored in a database. The records are being followed by one or more users in an on-demand database service environment such that updates to the records are capable of being stored as feed items in one or more feed tables in the database. The feed items are capable of being published in an information feed displayed on one or more devices associated with the one or more users. The following of the identified one or more records by the one or more users is discontinued.
Abstract: Disclosed herein are techniques for creating a representation of dependency relationships between computing resources within a computing environment. In some implementations, one or more sources for dependency analysis may be identified. Each source may be capable of being accessed to provide computing functionality via the computing environment. Each source may include one or more references to a respective one or more computing resources. Each computing resource may define a unit of the computing functionality available within the computing environment. A plurality of dependency relationships may be identified based on the one or more sources. A dependency relationship representation may be created based on the identified dependency relationships.
Type:
Grant
Filed:
February 7, 2013
Date of Patent:
December 2, 2014
Assignee:
salesforce.com, inc.
Inventors:
Nathan Jensen-Horne, Dileep Burki, Walter Sims Harley, Matthew Small, Kenneth Douglas Scott, David Andrew Brooks, Prasad Peddada, Hemang Patel, Gaurav Chawla, Theresa Vietvu, Shriman Gurram
Abstract: Systems and methods for performing latency-free contact searches using two-level indexed data structures having decreasing integer sets as identifiers to represent actual contact data. The indexed data structures are stored in distributed memory. Data operations such as intersection and union are performed using the indexed data structures. A binary interval reduction technique is used to quickly move through the data sets looking for common elements for the intersection set, or unique elements to add to the union set.
Type:
Grant
Filed:
May 10, 2011
Date of Patent:
November 25, 2014
Assignee:
salesforce.com, inc.
Inventors:
Arun Kumar Jagota, Lei Ming, Fang Wong, Pawan Nachnani
Abstract: Systems and methods for configuring a UI display layout for displaying record fields in a multi-tenant on-demand database service. A data record is initially displayed on a first portion of a user interface display, and an identification of a set of one or more fields of the data record is received, e.g., from a user. A selection of a display configuration for the set of identified fields is also received, e.g., from a user. The display configuration may include one or more columns, each column having one or more rows, wherein the display configuration identifies, for each of the set of fields, in which column and row the field is to be displayed. Data for the set of fields based on the selected display configuration is then displayed on a second portion of the user interface display which may include a collapsible display panel.
Type:
Grant
Filed:
March 9, 2011
Date of Patent:
November 25, 2014
Assignee:
salesforce.com, inc.
Inventors:
Margaret Law, Evan Moses, Rashmi Channarayapattna, Elena Schneider, Ian Swinson, Jason Ellis, David Yung
Abstract: In accordance with embodiments, there are provided mechanisms and methods for monitoring data activity utilizing a shared data store. These mechanisms and methods for monitoring data activity utilizing a shared data store can enable enhanced data monitoring, more efficient data storage, improved system resource utilization, etc.