Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for capturing information regarding an interaction to a database. A client device receives an indication of an interaction with the client device that satisfies a user-defined trigger. A user interface is provided to the client device having input controls capable of receiving one or more information items. The one or more information items include values for a first data field regarding a user-selected expression and a second data field regarding at least one entity associated with the interaction. The one or more information items may generate a custom object that is stored in a database of the on-demand database service. A profile object for the at least one entity may be generated based on an aggregation of the stored one or more items with attributes of the at least one entity.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for managing access to data based on information associated with a physical location of a user. These mechanisms and methods for managing access to systems, products, or data based on information associated with a physical location of a user can enable improved data management efficiency, enhanced data management accuracy, decreased data management costs, decreased licensing costs, increased security, additional marketing opportunities, etc.
Abstract: In a method, system, and computer-readable medium having instructions for sharing information between tenants of a multi-tenant database, information is received on a connection between a first tenant of a multi-tenant database and a second tenant and the connection has information on a scope of data from the first tenant shared with the second tenant, data is allowed for a record of the first tenant to be accessible to the second tenant in accordance with the connection, information is received on a file related to the record of the first tenant, and data is allowed from the file to be accessible to the second tenant in accordance with the connection.
Type:
Grant
Filed:
March 21, 2013
Date of Patent:
October 7, 2014
Assignee:
salesforce.com, inc.
Inventors:
Aditya S. Kuruganti, Simon Z. Fell, Jayaprakash Pasala, Samatha Sanikommu, Kedar Doshi, Sanjaya Lai
Abstract: Systems and methods are described for communicating between a client machine and a server. A security token message may be transmitted from the server to the client machine. The security token message may include a first security token. The first security token may include a communication interaction identifier that identifies a communication interaction between the client machine and the server and an action request identifier that identifies an action request message capable of being sent from the client machine to the server to request that an action be performed on the server. An action request message including a second security token and transmitted in association with the communication interaction may be received at the server. When it is determined that the first security token matches the second security token, the requested action may be performed.
Type:
Grant
Filed:
January 12, 2011
Date of Patent:
September 30, 2014
Assignee:
salesforce.com, inc.
Inventors:
Peter Dapkus, Alan Vangpat, Nikita Prokopev, Forrest Junod
Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating spin mode-based dynamic updating of application servers. In one embodiment and by way of example, a method includes upgrading a first set of application servers of a plurality of application servers at one or more computing devices, holding a first set of requests received at the first set of application servers from being processed while the first set of application servers is being upgraded, and upgrading a second set of application servers of the plurality of application servers upon completion of the first set of application servers. The method may further include holding a second set of requests received at the second set of application servers from being processed while the second set of application servers is being upgraded, and resuming processing of the first set of requests at the upgraded first set of application servers.
Type:
Grant
Filed:
January 6, 2012
Date of Patent:
September 30, 2014
Assignee:
salesforce.com, inc.
Inventors:
Karthik Rajan, Pallav Kothari, Scott Hansma
Abstract: Methods and systems are provided for retrieving aggregate social media content metrics from a back end data store using a time series cache. The method involves populating the data store with social media content received from a plurality of social media content sources, periodically prefetching respective time series data packets from the data store, storing the prefetched time series data packets in a time series cache, retrieving, from the time series cache, a sequence of the prefetched time series data packets responsive to a user query, and presenting indicia of the sequence of the prefetched time series data packets to the user. Each time series data packet represents an aggregate of data which satisfies a topic profile for a predetermined window of time.
Abstract: Various implementations are directed to systems, apparatus, computer-implemented methods and storage media for detecting a change in a status of a record and, in response to the detection of the change in status, identifying related users that are currently relevant to the record based on the change in the status. The identified users are subscribed to the record, and as a result, communications generated for the record are distributed to them. In some implementations, currently relevant users are users that have a role in developing, working with or supervising the record in the record's current status, or a role in transitioning the record from its current status to another status. It can be desirable to subscribe currently relevant users because the distribution of communications concerning the record in its current status to these users can benefit an enterprise by virtue of these users knowing the information in the communications.
Abstract: A system and method for evaluating claims from sources to update database records. A trust score is developed for each source. If a source submits a claim, the trust score for that source and the value of the claim are evaluated against prior conflicting claims. If the current claim is deemed the most likely, then it is adopted as provisional “truth”. If not, the current claim is rejected.
Type:
Application
Filed:
November 7, 2013
Publication date:
September 25, 2014
Applicant:
salesforce.com, inc.
Inventors:
Matthew FUCHS, Stanislav Georgiev, Mehmet Orun
Abstract: Disclosed are systems, apparatus, methods and computer-readable storage media for combining topic suggestions from different topic sources to assign to textual data items. In some implementations, a first automated topic source provides one or more first topic suggestions to associate with a textual data item. Each first topic suggestion has a respective first characteristic, which can be adjusted. A second automated topic source provides one or more second topic suggestions to associate with the textual data item. Each second topic suggestion has a respective second characteristic, which can be adjusted. The first and second topic suggestions are combined to define a combined list. A reference value is determined or retrieved to impact ordering of the topic suggestions in the combined list.
Abstract: The technology disclosed relates to identifying unmet demands of users within the context of contact data search. In particular, it relates to identifying those search criteria that, upon being executed on an on-demand system, generate an overall number of search results below a threshold value. The threshold value can represent the real-world based expected value for the number of search results that should have been returned. The expected value can be a relative numerical estimate of the statistical likelihood of certain attributes within population sizes of contacts responsive to the search criteria. Operators of the on-demand system can be alerted to secure additional contacts that meet the search criteria and fulfill the demand for search results.
Type:
Application
Filed:
August 30, 2013
Publication date:
September 25, 2014
Applicant:
SALESFORCE.COM, INC.
Inventors:
Vijay S. Patil, Brajendra Kumar Bhujabal
Abstract: In accordance with embodiments, there are provided mechanisms and methods for transferring a website state across user devices using a cookie. These mechanisms and methods for transferring a website state across user devices using a cookie can use the cookie provide sharing of browser information among the user devices. The ability to provide sharing of browser information via a cookie can enable a user of one device to access the state of a browsing session with a website performed on another device, with minimal involvement by a backend system.
Abstract: A request message is generated with a trusted network entity executing trusted code on a first network layer. The request message to target a non-trusted network entity executing non-trusted code on a second network layer. The request message is transmitted from the trusted network entity to the non-trusted network entity through at least a policy enforcement entity. The policy enforcement entity applies one or more network traffic rules to enforce a unidirectional flow of traffic from the first network layer to the second network layer. A response check message is generated with the trusted network entity. The response check message to determine whether response information is available on the non-trusted network entity in response to the request message. The response check message is transmitted from the trusted network entity to the non-trusted network entity through at least the policy enforcement entity.
Type:
Application
Filed:
March 25, 2014
Publication date:
September 25, 2014
Applicant:
salesforce.com, inc.
Inventors:
Benjamin Fry, Timothy Kral, Simon Chen, Andrey Falko
Abstract: Methods and apparatus are provided for tuning a garbage collection algorithm. The apparatus includes a request generator configured to generate a transaction request including parameters Ta, Te, and M, where Ta represents a transaction request inter-arrival time, Te represents a transaction request execution time, and M represents a transaction request memory allocation amount. The apparatus also includes a memory allocation module, an active request queue, and a garbage collection (GC) module. The memory allocation module is configured to admit the formatted transaction request to the queue if at least M heap memory is available, and to initiate a GC routine if M heap memory is not available.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a multi-tenant database system and a user information management application. These mechanisms and methods for integrating a multi-tenant database system and a user information management application can provide sharing of tenant data between the multi-tenant database system and the user information management application. The ability to provide such data sharing may further provide users with a more comprehensive multi-tenant database system and user information management application.
Type:
Application
Filed:
March 19, 2014
Publication date:
September 25, 2014
Applicant:
salesforce.com, inc.
Inventors:
Krzysztof Oblucki, Kyle Haskins, Russell Wells Dawson, Oktyamir Zefas, Ken Wakamatsu
Abstract: A system and method for enabling the interchange of enterprise data through an open platform is disclosed. This open platform can be based on a standardized interface that enables parties to easily connect to and use the network. Services operating as senders, recipients, and in-transit parties can therefore leverage a framework that overlays a public network.
Type:
Application
Filed:
June 3, 2014
Publication date:
September 25, 2014
Applicant:
salesforce.com, inc.
Inventors:
Lev Brouk, Kenneth Norton, Jason Douglas, Peter Panec
Abstract: The technology disclosed relates to automatically suggesting rendezvous with nearby networking prospects. In particular, it relates to opportunistically filling a user's free time with business networking activities by identifying other users that are in geographic proximity to the user and meet the user's business preferences for business networking activities.
Abstract: A method for logging a user into an online host system begins by receiving a login request from a web browser application of a client device, wherein the login request identifies the online host system. The method continues by initiating a single sign-on routine that involves an online third party system and by obtaining third party user data from the online third party system, wherein the obtained third party user data is associated with the user and is maintained by the online third party system. Host system records maintained by the online host system are modified in accordance with the obtained third party user data. Thereafter, the user is automatically logged into the online host system.
Type:
Grant
Filed:
October 2, 2012
Date of Patent:
September 23, 2014
Assignee:
salesforce.com, inc.
Inventors:
Alan Vangpat, Prathima Rao, Charles Mortimore
Abstract: Methods and a system for exploiting the secondary traffic generated by social networking sites are disclosed. Traffic on a commercial website is constantly monitored by a web analytics tool, which collects traffic measurements of hits, button presses, enquiries, purchases etc., as well as the referrer URL of a site such as a social networking site through which the commercial website is accessed. The collected measurements are forwarded to a Referred Traffic Analysis System. Concurrently, the Referred Traffic Analysis System crawls the Internet and collects a large number of social networking sites, analyses their content by extracting insight terms and phrases from them. In a third step, the collected traffic measurements are correlated with the collected insights from the social networking sites, and the top insights that reoccur frequently enough to appear to be a driver for the measurements observed, are presented to the client. A corresponding system is also provided.
Abstract: Disclosed herein are systems and methods for rendering scored opportunities using a predictive query interface including means for receiving input from a user device specifying a dataset of sales data for a customer organization, in which the sales data specifies a plurality of sales opportunities; generating indices from rows and columns of the dataset, the indices representing probabilistic relationships between the rows and the columns of the dataset; storing the indices in a queryable database within the host organization; selecting one or more of the plurality of sales opportunities specified within the sales data; querying the indices for a win or lose predictive result for each of the selected one or more sales opportunities; and displaying the win or lose predictive result for each of the selected one or more sales opportunities to the user device as output. Other related embodiments are further disclosed.
Abstract: Disclosed are systems, apparatus, and methods for generating an organization profile. Skill information associated with a plurality of employees may be received. The skill information may include data values that identify skills associated with each of the plurality of employees. The skill information may further identify a skill level associated with each identified skill. Employee profile information may be retrieved from an organization database. The received skill information may be combined with the retrieved employee profile information. An organization profile may be generated based on the combined information. At least some of the skill information may be rendered and displayed as one or more user interface components of an organization user interface associated with the organization profile. Aggregate statistics may be generated based on the combined skill information and employee profile information, and a plurality of user interface components may be generated based on the aggregate statistics.