Patents Assigned to salesforce.com
  • Publication number: 20170076091
    Abstract: The disclosed technology includes systems and methods for secure isolation of scripting from graphical representations in a unified charting framework. The technology disclosed relates to a platform for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogeneous data sets. The disclosed apparatus and methods for secure isolation of scripting from graphics make it possible to securely share live data as rendered on a live dashboard, for both desktop and mobile application environments, without saving a new state on a server when time data and dashboard elements are updated. The disclosed unified charting framework makes it possible to target multiple platforms—generating data visualization representations that can be displayed when rendered natively on both desktop and mobile devices, and when rendered in a browser window.
    Type: Application
    Filed: September 17, 2015
    Publication date: March 16, 2017
    Applicant: salesforce.com, inc.
    Inventors: Didier Prophete, Yenan Chen
  • Publication number: 20170075791
    Abstract: Computer implemented methods and systems are provided for executing tests in a system that includes a user system and a cloud-based computing platform communicatively coupled to the user system. The user system includes a processing system, memory and an input system that receives input parameters specified by a user of the user system. The memory can store a test class filter module executable by the processing system. Upon being executed by the processing system, the test class filter module can, based on one or more of the input parameters, group and filter test class identifiers to generate a unique test class identifier array of filtered test class identifiers that correspond to a particular subset of tests that are to be executed during testing of an application. A test execution engine of the cloud-based computing platform can then execute the particular subset of tests corresponding to the filtered test class identifiers specified in the unique test class identifier array.
    Type: Application
    Filed: April 28, 2016
    Publication date: March 16, 2017
    Applicant: salesforce.com, inc.
    Inventors: Adarsh Ramakrishna, Scott Glaser, Vamshidhar Rao Gandham, Ashwin Simha Reddy Vengareddy, Jonathan Rico Morales
  • Publication number: 20170075693
    Abstract: The technology disclosed improves existing streaming processing systems by allowing the ability to both scale up and scale down resources within an infrastructure of a stream processing system. In particular, the technology disclosed relates to a dispatch system for a stream processing system that adapts its behavior according to a computational capacity of the system based on a run-time evaluation. The technical solution includes, during run-time execution of a pipeline, comparing a count of available physical threads against a set number of logically parallel threads. When a count of available physical threads equals or exceeds the number of logically parallel threads, the solution includes concurrently processing the batches at the physical threads. Further, when there are fewer available physical threads than the number of logically parallel threads, the solution includes multiplexing the batches sequentially over the available physical threads.
    Type: Application
    Filed: December 31, 2015
    Publication date: March 16, 2017
    Applicant: salesforce.com, inc.
    Inventors: Elden Gregory Bishop, Jeffrey Chao
  • Patent number: 9594790
    Abstract: A system and method for evaluating claims from sources to update database records. A trust score is developed for each source. If a source submits a claim, the trust score for that source and the value of the claim are evaluated against prior conflicting claims. If the current claim is deemed the most likely, then it is adopted as provisional “truth”. If not, the current claim is rejected.
    Type: Grant
    Filed: November 7, 2013
    Date of Patent: March 14, 2017
    Assignee: salesforce.com, inc.
    Inventors: Matthew Fuchs, Stanislav Georgiev, Mehmet Orun
  • Patent number: 9596246
    Abstract: Methods and systems are described for providing support representative access to applications deployed in an enterprise network environment. An access provisioning system defines a support user class in a user profile database for an application executed on an organization partition within the network. The support user is granted read only privileges to metadata of the application. An organization administrator can grant support personnel access to the application as a support user, thus the ability to view, analyze, and possibly modify the metadata. The access provisioning system generates a Security Assertion Markup Language (SAML) assertion upon request by the support personnel to enable access to the data to the extent of the granted privileges. The SAML protocol includes authentication of the support representative as an authorized support user within the system.
    Type: Grant
    Filed: January 20, 2015
    Date of Patent: March 14, 2017
    Assignee: salesforce.com, inc.
    Inventor: Prasad Peddada
  • Publication number: 20170070884
    Abstract: A system stores first information, provided by a first user input via a mobile operating system, which enables access to a first restricted access website. The system stores a first screenshot and first data associated with the first restricted access website in response to a first user request, via the mobile operating system, to switch to a second restricted access website. The system stores second information, provided by a second user input via the mobile operating system, which enables access to the second restricted access website. The system stores a second screenshot and second data associated with the second restricted access website in response to a second user input, via the mobile operating system, to switch to the first restricted access website. The system outputs the first screenshot supported by the first data. The system enables access to the first restricted access website based on the stored first information.
    Type: Application
    Filed: November 17, 2016
    Publication date: March 9, 2017
    Applicant: salesforce.com, inc.
    Inventor: Jean Elie BOVET
  • Patent number: 9589070
    Abstract: A method for automatically updating a filter logic expression representing a Boolean filter comprising a plurality of search conditions is disclosed. The method includes receiving a first indication to remove a first search condition from a condition list comprising search conditions. Each search condition is associated with an identifier and the first search condition is associated with a first identifier, and the search conditions are listed in sequential order according to the associated identifier. In response to receiving the first indication, a second search condition associated with a second identifier that sequentially follows the first identifier is identified, and the second search condition is reassociated with a third identifier that immediately precedes the second identifier. A filter logic expression comprising a plurality of identifiers and operators and representing a Boolean filter is then modified by automatically replacing any reference to the second identifier with the third identifier.
    Type: Grant
    Filed: August 3, 2012
    Date of Patent: March 7, 2017
    Assignee: salesforce.com, inc.
    Inventor: Alex Gitelman
  • Patent number: 9590943
    Abstract: A system, method and apparatus for creating scripts to provide offline prompts in a social networking application operating on a client device are provided. History data for a user of the social networking application is received at a server. A script is created by the server based on the history data for the at least one user. The script, when executed by a client device remote from the server and operated by the user, provides a prioritized list of user identifiers on the social networking application. The script is sent by the server to the client device.
    Type: Grant
    Filed: October 23, 2014
    Date of Patent: March 7, 2017
    Assignee: salesforce.com, inc.
    Inventor: Jason Schroeder
  • Patent number: 9591090
    Abstract: Methods, apparatus, systems, and computer program products are disclosed for sharing data of an online social network. In some implementations, a selection of data of an information feed is received. The information feed includes a plurality of feed items configured to be stored on one or more storage mediums and capable of being displayed in a presentation on a display device. The selected data includes at least a portion of one or more of the feed items. A first network communication including the selected data is generated. The generated first network communication is sent to a designated network address via a network.
    Type: Grant
    Filed: April 25, 2012
    Date of Patent: March 7, 2017
    Assignee: salesforce.com, inc.
    Inventor: Prantap Bedi
  • Patent number: 9588828
    Abstract: A system and method for enabling the interchange of enterprise data through an open platform is disclosed. This open platform can be based on a standardized interface that enables parties to easily connect to and use the network. Services operating as senders, recipients, and in-transit parties can therefore leverage a framework that overlays a public network.
    Type: Grant
    Filed: January 27, 2014
    Date of Patent: March 7, 2017
    Assignee: salesforce.com, inc.
    Inventors: Lev Brouk, Kenneth Norton, Jason Douglas, Peter Panec
  • Patent number: 9589306
    Abstract: Disclosed are database systems, methods, systems, and computer program products for providing tabular data in a social network feed. In some implementations, a server of a database system stores, in a database, social network feed data comprising a plurality of feed items as data objects. The server also stores, in a database, tabular data as data objects. The server shares the social network feed data and the tabular data in a social network feed displayable to present the feed items and the tabular data in a user interface, the tabular data being presentable in the user interface in a tabular format. The user interface may receive shareable user commentary regarding the tabular data. The stored tabular data may be editable by users of the database system. The social network feed may be updated to comprise notifications of edits to the tabular data.
    Type: Grant
    Filed: March 9, 2015
    Date of Patent: March 7, 2017
    Assignee: salesforce.com, inc.
    Inventors: Sonali Agrawal, Ryan Spraetz, Cheryl Porro
  • Patent number: 9588982
    Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.
    Type: Grant
    Filed: July 30, 2014
    Date of Patent: March 7, 2017
    Assignee: salesforce.com, inc.
    Inventors: Timothy J. Barker, Jonathan Levine, James Johnson
  • Publication number: 20170061320
    Abstract: The technology disclosed describes systems and methods for generating feature vectors from resource description framework (RDF) graphs. Machine learning tasks frequently operate on vectors of features. Available systems for parsing multiple documents often generate RDF graphs. Once a set of interesting features to be considered has been established, the disclosed technology describes systems and methods for generating feature vectors from the RDF graphs for the documents. In one example setting, a machine learning system can use generated feature vectors to determine how interesting a news article might be, or to learn information-of-interest about a specific subject reported in multiple articles. In another example setting, viable interview candidates for a particular job opening can be identified using feature vectors generated from a resume database, using the disclosed systems and methods for generating feature vectors from RDF graphs.
    Type: Application
    Filed: August 28, 2015
    Publication date: March 2, 2017
    Applicant: SALESFORCE.COM, INC.
    Inventor: Matthew FUCHS
  • Publication number: 20170061338
    Abstract: An architecture for realizing a customer system on a cloud computing platform is defined in terms of a plurality of architecture types, each type (AT) defined by plural architecture type units (ATUs), each ATU comprising a set of ATU Details. The ATU Details are ordered into a series of discrete stages. Maturity of the architecture is determined as a single architecture pulse (AP) numeric value for each architecture type. The pulse reflects the extent to which the ATUs of the architecture type have reached a requisite level of quality, and an extent to which the ATUs are created in a sequence consistent with the series of discrete stages. The AP pulse values may be combined to form a single success platform pulse (SPP) for tracking overall condition of the platform architecture with a single numerical value.
    Type: Application
    Filed: August 31, 2015
    Publication date: March 2, 2017
    Applicant: SALESFORCE.COM, INC.
    Inventors: Gerhard Friedrich Mack, Stefan Pühl
  • Publication number: 20170061325
    Abstract: A personalized recommendation model scores each object in an interaction set of objects with which a user interacted and in a ransom set of objects with which the user lacks known interaction. A system sorts each scored object based on a decreasing order of each corresponding score, and identifies a high scoring set of the sorted objects with a number (equal to the number of objects in the interaction set of objects) of highest corresponding scores. The system aggregates a corresponding order value for each object in the high scoring set that is also in the interaction set of objects (the corresponding order value for an object is based on a corresponding order for the object in the high scoring set). The system evaluates the model for the user by dividing the aggregated order value by an aggregation of a corresponding order value for each object in the high scoring set.
    Type: Application
    Filed: September 2, 2015
    Publication date: March 2, 2017
    Applicant: SALESFORCE.COM, INC.
    Inventors: Arun Kumar Jagota, Stanislav Georgiev
  • Patent number: 9584505
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing a cross instance user authentication architecture in an on-demand service environment including, for example, means for receiving a login request at a global Virtual Internet Protocol (VIP) address for the host organization from a client device; forwarding the login request; determining the selected datacenter is a home-geo or a non-home-geo datacenter; establishing a back-end link; forwarding the login request from the non-home-geo datacenter to the home-geo datacenter via the back-end link for authentication; and returning a response to the client device from the non-home-geo datacenter upon successful authentication of the login request at the home-geo datacenter. Other related embodiments are disclosed.
    Type: Grant
    Filed: May 12, 2015
    Date of Patent: February 28, 2017
    Assignee: salesforce.com, inc.
    Inventor: Jong Lee
  • Publication number: 20170054850
    Abstract: Omni-channel routing broker technology is usable to improve the experience for customers and for workers using service channels, especially for very large enterprise service operation centers that have large pools of agents, helping businesses determine the relative priority for handling a variety of service channels, and to efficiently route issues accordingly. Omni-channel routing broker includes intelligent routing of service requests in a large, distributed service center operation, efficiently prioritizing the routing of work across organizations to agents based on availability, capacity and priority—in a multi-tenant environment. The disclosed methods are usable for managing digital data for many tenants to software instances, including groups of users who share common access with a specific set of privileges to a software instance of at least one application.
    Type: Application
    Filed: August 8, 2016
    Publication date: February 23, 2017
    Applicant: salesforce.com, inc.
    Inventor: Andrew Lintner
  • Patent number: 9577835
    Abstract: Systems and methods are provided for online chats without displaying confidential information. A system sends, from a first online chat participant, an information request to a second online chat participant. The system receives, from the second online chat participant, a response based on the information request. The system notifies the first online chat participant of receiving the response from the second online chat participant without displaying confidential information of the response to the first online chat participant.
    Type: Grant
    Filed: July 14, 2014
    Date of Patent: February 21, 2017
    Assignee: salesforce.com, inc.
    Inventors: Jonathan Aniano, Andrew Lintner, Rachel Wang, Arunesh Banerjee, Tim Christian Schmidt, Ryan L. Smith
  • Patent number: D781320
    Type: Grant
    Filed: September 8, 2014
    Date of Patent: March 14, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Suyog Anil Deshpande
  • Patent number: D781333
    Type: Grant
    Filed: December 28, 2015
    Date of Patent: March 14, 2017
    Assignee: salesforce.com, inc.
    Inventors: Arthur Ping-Tak Che, Arjun Vora, Meir Amiel, Pratima Arora, Blake Markham, Robin Grochol, Tatyana Mamut, William Moxley, Craig Villamor