Patents Assigned to salesforce.com
  • Patent number: 9542711
    Abstract: Disclosed are various implementations of different methods, apparatus, systems, and computer-readable storage media for providing selective notifications in an online social network. In some implementations, an information update is capable of being stored in a database and capable of being included in an information feed displayed on a display device. One or more notification options is provided in association with the information update. A selection of the one or more notification options can be received. The selected one or more notification options can define one or more conditions for sending a network communication indicating data received in association with the information update. The one or more notification options is stored on a storage medium.
    Type: Grant
    Filed: July 2, 2012
    Date of Patent: January 10, 2017
    Assignee: salesforce.com, inc.
    Inventors: Zachary J. Dunn, Joseph M. Olsen
  • Publication number: 20170006041
    Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application. When the service has permission to act on behalf of the user, the service is used to retrieve the user's credentials for the remote computer application from the central repository and to supply the retrieved user credentials to the remote computer application.
    Type: Application
    Filed: September 16, 2016
    Publication date: January 5, 2017
    Applicant: salesforce.com, inc.
    Inventors: Thomas Nabiel BOULOS, Prasanta Kumar BEHERA
  • Publication number: 20170003947
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.
    Type: Application
    Filed: June 27, 2016
    Publication date: January 5, 2017
    Applicant: salesforce.com, inc.
    Inventors: David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
  • Patent number: 9535573
    Abstract: Systems and methods are provided for dynamic list views and detail pages. A database system can update a subscribed field in a data record when the field is updated and when a user interface is displaying the field in a list view. The system can provide a notification of an update for a subscribed field in a data record when the field is updated and when a user interface is displaying the field in a list view.
    Type: Grant
    Filed: August 24, 2012
    Date of Patent: January 3, 2017
    Assignee: salesforce.com, inc.
    Inventors: Michael Ramsey, Rachel Wang, Jason Ellis, Reddy Yerradoddi
  • Patent number: 9535941
    Abstract: Systems and methods are provided for data object change history. A first data object and a second data object are retrieved, wherein the first data object includes an identifier, a field name, a first value, and a first date, and wherein the second data object includes the identifier, the field name, a second value, and a second date. A history object is stored, wherein the history object comprises the identifier, the field name, the first value, the first date, and the second date. The history object is output in response to a query which specifies the identifier, the field name, and a query date within a range of the first date and the second date.
    Type: Grant
    Filed: October 29, 2013
    Date of Patent: January 3, 2017
    Assignee: salesforce.com, inc.
    Inventors: Abraham Adam, Alex Gitelman, Daphne A. Kao, Simon Wong, Harish Bellamane, Michael Tang, Stefan Eberl, Twisha Mehta, Venkatachalam Muthukrishnan
  • Patent number: 9535967
    Abstract: Methods, systems, and apparatus provide efficient and complex database functionality for an electronic device, e.g. a mobile device. These mechanisms and methods for providing efficient and complex database functionality to an electronic device can enable embodiments to provide quick access to certain data using a local application and seamless access within the local application to other data and complex presentation formats that are supplied by a server. The ability of embodiments to provide this hybrid functionality can enable users of the electronic devices to be more productive.
    Type: Grant
    Filed: September 10, 2009
    Date of Patent: January 3, 2017
    Assignee: salesforce.com, inc.
    Inventors: Ron Pragides, Simon Fell, Jason Schroeder, Pierpaolo Bergamo, Allen Wittman, Siddhartha Singh, Deepak Kothule, Jason McDowall
  • Patent number: 9538377
    Abstract: A system stores first information, provided by a first user input via a mobile operating system, which enables access to a first restricted access website. The system stores a first screenshot and first data associated with the first restricted access website in response to a first user request, via the mobile operating system, to switch to a second restricted access website. The system stores second information, provided by a second user input via the mobile operating system, which enables access to the second restricted access website. The system stores a second screenshot and second data associated with the second restricted access website in response to a second user input, via the mobile operating system, to switch to the first restricted access website. The system outputs the first screenshot supported by the first data. The system enables access to the first restricted access website based on the stored first information.
    Type: Grant
    Filed: March 20, 2015
    Date of Patent: January 3, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Jean Elie Bovet
  • Publication number: 20160380952
    Abstract: A database system operates a feed system and communicates with different remote computing devices associated with different users. The database system may display feed items from the feed system on the remote computing devices and enable users to author new posts to the feed system. An authoring tool supports creation of new posts, and provides transparency as to which users will have access to the post. The authoring tool supports managing intended recipients, including users, groups, topics, files, and other entities. The authoring tool creates, and shows to the author, an automatic summary of recipients before the post is added to the feed system.
    Type: Application
    Filed: June 29, 2015
    Publication date: December 29, 2016
    Applicant: SALESFORCE.COM, INC.
    Inventors: Darshil Vipul Vora, Mrudula Kodali, Jamie No
  • Publication number: 20160378637
    Abstract: Methods and systems are provided for debugging application code in an on-demand multi-tenant database system. One exemplary method involves an application server receiving a request associated with application code in a database from a client device via a network, verifying that debugging associated with the request does not violate a debugging utilization criterion, and after verifying that debugging associated with the request does not violate the debugging utilization criterion, accessing the application code in the database in conjunction with the request.
    Type: Application
    Filed: June 24, 2015
    Publication date: December 29, 2016
    Applicant: salesforce.com, inc.
    Inventors: Christopher David Gamble, Jonathan Widjaja, Josh Kaplan, Kevin Carr, Michael Boilen, Nathan Edward Lipke, Nicholas Chun Yuan Chen, Steven Tamm
  • Publication number: 20160379314
    Abstract: A method for introducing action items via a social media interface of a social media platform is provided. The method detects, at a server, an incomplete feedback request submitted to the social media platform, wherein the incomplete feedback request lacks response, and wherein the social media platform is connected to the server; generates an action item post from the incomplete feedback request; and provides, by the server over a network, the action item post via the social media interface.
    Type: Application
    Filed: June 24, 2015
    Publication date: December 29, 2016
    Applicant: SALESFORCE.COM, INC.
    Inventors: Lorne Keith Trudeau, Yechiel C. Bitton, Corey Montel Pearson, Darshil Vipul Vora, Jamie No, Jill Blue Lin, Matthew Stein, Niyati Ninad Bedekar, Yakaira Nunez, Yurika Sebata-Dempster
  • Publication number: 20160378854
    Abstract: A machine-implemented method for supporting a natural language user request against a user's personal data cloud can include a machine receiving the natural language user request from the user, determining a semantic interpretation of the natural language user request, querying a semantically-indexed, integrated knowledge store based on the semantic interpretation, and responding to the natural language user request by displaying results of the querying, wherein the results correspond to an item within the user's personal data cloud.
    Type: Application
    Filed: September 7, 2016
    Publication date: December 29, 2016
    Applicant: salesforce.com, inc.
    Inventors: Rajan SINGH, Thierry DONNEAU-GOLENCER, Corey HULEN, William Scott MARK
  • Patent number: 9529698
    Abstract: Embodiments are described for a system and method for testing a hosted application through a test framework that uses the same operational test code for any one of a plurality of application interfaces. A method under embodiments defines a set of test operations comprising a test for the hosted application, each test operation interacting with the application through an interface of a plurality of interfaces; defines a set of test scenarios, with each test scenario including a number of generic test steps and test operations, and wherein each test scenario includes a function call to the test operation corresponding to the interface to be tested; and executes one or more of the test scenarios to implement a test on the interface to be tested for the hosted application.
    Type: Grant
    Filed: March 3, 2011
    Date of Patent: December 27, 2016
    Assignee: salesforce.com, inc.
    Inventors: Keng-Woei Tan, James Hang, Divya Ashok, Charandeep S. Tatlah, Gene Rivera
  • Patent number: 9530015
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for messaging in an on-demand database service. These mechanisms and methods for messaging in an on-demand database service can enable embodiments to more flexibly message in on-demand database environments. The ability of embodiments to provide such feature may lead to enhanced messaging features which may be used for providing more effective ways of messaging in the context of on-demand databases.
    Type: Grant
    Filed: March 12, 2013
    Date of Patent: December 27, 2016
    Assignee: salesforce.com, inc.
    Inventors: Susan Carol Shanabrook, Richard Alan Stevens, Ron H. Kimble, Michael P. Cadden, Travis D. Corson
  • Patent number: 9529652
    Abstract: Methods and systems are provided for automatically triaging a server cluster of the type including a plurality of linked servers each running a plurality of processes. The method includes: detecting at least one failed process; automatically transmitting an electronic alert message embodying a first error code indicative of the failed process to a unified triage module including a processor and an updatable index table; applying, by the processor, the first error code to the index table. If a matching error code corresponding to the first error code is found in the index table, retrieving a solution code from the index table associated with the matching error code and automatically restarting the failed process using the solution code without human intervention.
    Type: Grant
    Filed: November 7, 2014
    Date of Patent: December 27, 2016
    Assignee: salesforce.com, inc.
    Inventor: Raghu Chaitanya Doppalapudi
  • Patent number: 9531702
    Abstract: Systems and methods for authenticating defined user actions over a computer network. An authentication service receives an authentication request from an authenticating service to perform an action on behalf of a user. The authentication service then sends a permission request to a mobile device associated with the user, asking the user whether or not the action should be allowed. The user sends a permission response via the mobile device to the authentication service, granting or denying the action. The user may automate future similar responses so long as at least one automation criterion is met (e.g., the physical location of the mobile device), eliminating the need to manually provide a response to future permission requests. Information necessary to determine whether the automation criterion is met is stored locally on the mobile device.
    Type: Grant
    Filed: November 13, 2015
    Date of Patent: December 27, 2016
    Assignee: salesforce.com, inc.
    Inventors: Evan Tyler Grim, Josh Alexander
  • Patent number: 9532197
    Abstract: A messaging hub provides communication services for user devices associated with an enterprise office telephone number. The messaging hub establishes a secure connection between the messaging hub local SMSC/MMSC and a data adapter of a unified communications service, provision the enterprise office telephone number for use in a global SMS/MMS network and delivers messages addressed to the enterprise office telephone number to selected user devices.
    Type: Grant
    Filed: August 14, 2014
    Date of Patent: December 27, 2016
    Assignee: Salesforce.com, Inc.
    Inventors: Eugene Lee Lew, Vasileios J. Gianoukos
  • Patent number: 9529488
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more data objects in an online social network. A user interface includes a publisher with a custom action. The custom action is defined in accordance with custom action instructions provided by a first entity via an application programming interface (API). Such custom action instructions may declaratively or programmatically define the data object, the interaction to be performed with the data object, and other attributes associated with the custom action. A user may request to interact with the data object via selection of the custom action by a second entity. Information may be submitted through the publisher to interact with the data object to update a database system associated with the data object. A feed item may be presented for inclusion in the information feed based on the update.
    Type: Grant
    Filed: July 16, 2013
    Date of Patent: December 27, 2016
    Assignee: salesforce.com, inc.
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite, Evan Michael Moses, Weiping Peng, Scott Peter Perket
  • Patent number: 9529626
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating a fair allocation and usage of thread resources for user messages according to one embodiment in an on-demand services environment. In one embodiment and by way of example, a method includes tracking resource usage associated with a plurality of messages performed and completed in response to requests placed by a user via a user interface at a computing device, where the tracking includes recording an amount of resources consumed by each completed message. The method may further include classifying the plurality of messages into job types based on the tracked resource usage associated with the plurality of messages, and enforcing, based on the classification of the messages, a message selection process to ensure equitable distribution of resources to subsequently received messages.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: December 27, 2016
    Assignee: salesforce.com, inc.
    Inventors: Xiaodan Wang, Vijayanth Devadhar, Praveen Murugesan
  • Publication number: 20160370955
    Abstract: A method for aggregating and presenting task data includes retrieving, from a task database, a plurality of task objects, each including at least a task description and a task date. A subset of the task objects are aggregated to obtain aggregated task data. A visual representation of the aggregated task data is displayed on a computing device, the visual representation including a temporal distribution of the subset of task objects and, for each task date of the subset of the task objects, a visual cue indicating an intensity level of the task objects associated with each task date.
    Type: Application
    Filed: June 19, 2015
    Publication date: December 22, 2016
    Applicant: SALESFORCE.COM, INC.
    Inventor: Yuan Wang
  • Patent number: 9525720
    Abstract: Techniques for metadata-driven dynamic content serving. Metadata content is stored as a source instance. The metadata content is utilized to provide dynamically-constructed pages. The metadata content is published to runtime pods communicatively coupled to receive the metadata content. The source instance includes a metadata definition repository and is a primary source of dynamic data for serving pages in the runtime pods. The runtime pods are groups of multiple servers that act as a single entity to dynamically generate metadata-driven content in response to requests received from client devices. A request for content is received with a selected one of the runtime pods for a specific site. The specific site is mapped to a user identified by a user identifier. The user identifier is utilized to retrieve site metadata from a site metadata server. Content is provided in response to the request with the selected runtime pod utilizing the metadata content.
    Type: Grant
    Filed: February 11, 2016
    Date of Patent: December 20, 2016
    Assignee: salesforce.com, inc.
    Inventors: Philip N. Calvin, Brian Zotter, Eric Dorgelo