Patents Assigned to salesforce.com
  • Patent number: 9577835
    Abstract: Systems and methods are provided for online chats without displaying confidential information. A system sends, from a first online chat participant, an information request to a second online chat participant. The system receives, from the second online chat participant, a response based on the information request. The system notifies the first online chat participant of receiving the response from the second online chat participant without displaying confidential information of the response to the first online chat participant.
    Type: Grant
    Filed: July 14, 2014
    Date of Patent: February 21, 2017
    Assignee: salesforce.com, inc.
    Inventors: Jonathan Aniano, Andrew Lintner, Rachel Wang, Arunesh Banerjee, Tim Christian Schmidt, Ryan L. Smith
  • Patent number: 9575871
    Abstract: Methods and systems are provided for debugging application code in an on demand environment. The method includes executing the code on a server in the on demand environment; identifying a first location within the code having a suspected error; defining a first check point within the code corresponding to the first location; subsequently re-executing the code, including the first check point, on the server; creating a memory dump corresponding the first check point during re-execution of the code; and debugging the code based on the heap dump without suspending subsequent re-execution of the code.
    Type: Grant
    Filed: September 4, 2013
    Date of Patent: February 21, 2017
    Assignee: salesforce.com, inc.
    Inventor: Peter Wisnovsky
  • Publication number: 20170046420
    Abstract: The technology disclosed relates to improving parallel functional processing using abstractions and methods defined based on category theory. In particular, the technology disclosed provides a range of useful categorical functions for processing large data sets in parallel. These categorical functions manage all phases of distributed computing, including dividing a data set into subsets of approximately equal size and combining the results of the subset calculations into a final result, while hiding many of the low-level programming details. These categorical functions are extraordinarily well-ordered and have a sophisticated type system and type inference, which allows for generating maps and reducing them in an elegant and succinct way using concise and expressive programs that can significantly efficientize a whole software development process.
    Type: Application
    Filed: August 10, 2015
    Publication date: February 16, 2017
    Applicant: salesforce.com, inc.
    Inventor: Matthew Fuchs
  • Publication number: 20170046136
    Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol includes a plurality of page elements that can be easily edited by the customers without any coding.
    Type: Application
    Filed: October 24, 2016
    Publication date: February 16, 2017
    Applicant: salesforce.com, inc.
    Inventors: Chetanya CHAUHAN, Michael CHOU, Joseph Shelby HUBICK
  • Publication number: 20170046616
    Abstract: The technology disclosed uses a 3D deep convolutional neural network architecture (DCNNA) equipped with so-called subnetwork modules which perform dimensionality reduction operations on 3D radiological volume before the 3D radiological volume is subjected to computationally expensive operations. Also, the subnetworks convolve 3D data at multiple scales by subjecting the 3D data to parallel processing by different 3D convolutional layer paths. Such multi-scale operations are computationally cheaper than the traditional CNNs that perform serial convolutions. In addition, performance of the subnetworks is further improved through 3D batch normalization (BN) that normalizes the 3D input fed to the subnetworks, which in turn increases learning rates of the 3D DCNNA. After several layers of 3D convolution and 3D sub-sampling with 3D across a series of subnetwork modules, a feature map with reduced vertical dimensionality is generated from the 3D radiological volume and fed into one or more fully connected layers.
    Type: Application
    Filed: August 15, 2016
    Publication date: February 16, 2017
    Applicant: salesforce.com, inc.
    Inventors: Richard Socher, Caiming Xiong, Kai Sheng Tai
  • Publication number: 20170046373
    Abstract: A data migration system and method operate within a database platform system, which includes first and second databases, to provide data migration between databases. The data migration includes automatically generating a globally unique identifier for each record of the first database, such as upon creation of each record. Records in the second database are updated or inserted according to whether or not records in the second database have globally unique identifiers that correspond to globally unique identifiers of records in the first database.
    Type: Application
    Filed: August 12, 2015
    Publication date: February 16, 2017
    Applicant: SALESFORCE.COM, INC.
    Inventors: David Ross Baker, Mitul J. Hirpara, Michael Gonzales
  • Publication number: 20170048343
    Abstract: A method comprising of receiving, by a user system that includes at least a processor system having at least one processor and a memory system, a first push notification associated with a first priority level for display on the user system; receiving, by the user system, a second push notification associated with a second priority level for display on the user system, the second priority level being higher than the first priority level; and displaying, by the user system, the second push notification prior to the first push notification based on the first and second priority level.
    Type: Application
    Filed: October 24, 2016
    Publication date: February 16, 2017
    Applicant: salesforce.com, inc.
    Inventors: Mohamed ARABO, Joshua SCHNEYER, Jason SCHROEDER
  • Publication number: 20170048273
    Abstract: A threat detection system receives links from emails opened in web browsers. The received links are compared with a whitelist of trusted links and blacklisted links associated with security threats. The threat detection system sends trusted identifiers when the received links are identified in the whitelist and sends block identifiers back to the web browsers when the received links are identified in the blacklist. The trusted identifiers cause the web browsers to display a trusted message and the block identifiers cause the web browsers to remove the received link and display a warning message. The threat detection system may receive threat reports for suspected links from employees of a same enterprise and allow an enterprise security administrator to asynchronously update the blacklists and whitelists based on the threat reports received from the enterprise users.
    Type: Application
    Filed: October 25, 2016
    Publication date: February 16, 2017
    Applicant: salesforce.com, inc.
    Inventor: Timothy BACH
  • Patent number: 9569238
    Abstract: Techniques and systems for modifying a virtual machine functionality. Archive files each including at least a class files are received. The archive files are stored within the virtual machine. The virtual machine runs on a host system and neither the virtual machine nor the host system are restarted in response to the receiving or storing of the archive files. Files of the host system are scanned to find class files that are not included in a class path for the virtual machine. The class files are copied to a class path for the virtual machine. Neither the virtual machine nor the host system are restarted in response to the copying of the class files. The classes corresponding to the class files are registered in the virtual machine in response to the copying of the class files to the class path. Neither the virtual machine nor the host system are restarted in response to the registration of the classes.
    Type: Grant
    Filed: September 17, 2014
    Date of Patent: February 14, 2017
    Assignee: salesforce.com, inc.
    Inventors: Stephen Wood, Samuel William Bailey, Matthew Lucas
  • Patent number: 9569511
    Abstract: An interface for users to gain access and manipulate unstructured data is provided. In response to receiving a user query associated with a first database format, a system can request unstructured data associated with a second database format from a second database. The unstructured data can include a set of data groups where each data group has a set of values. Each value can be associated with a different tag. To generate a structured database, some embodiments can determine the number of data groups and the number of unique tags across the data groups and populate the table with data from the unstructured data. Subsequently, the system can apply the user query to the table to obtain a query result and transmit the query result to the user device.
    Type: Grant
    Filed: July 26, 2012
    Date of Patent: February 14, 2017
    Assignee: salesforce.com, inc.
    Inventor: Raymond Morin
  • Patent number: 9569509
    Abstract: Techniques for optimizing result presentation for a database query. A database query is received. The database query is performed with a clause indicating one or more offset values to be used in displaying results from the database query. The one or more offset values indicate a subset within the results from the database query to be presented. An order is imposed on the results from the database query. The subset is presented as determined by the one or more offset values.
    Type: Grant
    Filed: August 29, 2013
    Date of Patent: February 14, 2017
    Assignee: salesforce.com, inc.
    Inventor: Seth John White
  • Patent number: 9569060
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for composing and batch publishing feed items in a user interface in a feed-based interaction context. In some implementations, a computing device provides a first prompt for display in a first user interface component, which is configured to display unpublished feed items. The computing device receives, at the first prompt, first feed item data for a first feed item. Responsive to a request to compose a second feed item, the computing device displays in the first user interface component a second prompt for second feed item data without publishing the first feed item. The computing device receives, at the second prompt, second feed item data for a second feed item of a first record, the first and second feed items being related to the first record.
    Type: Grant
    Filed: July 25, 2013
    Date of Patent: February 14, 2017
    Assignee: salesforce.com, inc.
    Inventors: Mustafa Al-Alami, Jason Ellis, Benjamin Snyder, Vahn Phan
  • Patent number: 9569478
    Abstract: Disclosed are some examples of systems, apparatus, methods, and computer program products related to automatically causing a following relationship to be established in an enterprise social networking system between a user and one or more customer relationship management (CRM) records. In some implementations, a workflow is configurable at least in part by one or more selections defining one or more conditions. Responsive to determining that one or more properties associated with a first CRM record satisfies the one or more conditions, a user is caused to follow the first CRM record. The following enables or causes updates associated with the first CRM record to be shared in a feed of the enterprise social networking system, where the feed can be provided to the user's device. Information based on the following of the first CRM record by the user can be displayed at the device.
    Type: Grant
    Filed: June 3, 2015
    Date of Patent: February 14, 2017
    Assignee: salesforce.com, inc.
    Inventor: Christopher Anthony Kemp
  • Publication number: 20170039128
    Abstract: A test system registers a series of tests that reference different software enhancements added to an application within a database system. The test system enables individual software enhancements referenced by the tests and then runs log lines through the application to produce test structured query language (SQL). The database system compares the test SQL with baseline SQL produced by the application without enabling the software enhancements. The database system executes the test SQL and captures performance metrics when the test SQL is different from the baseline SQL. Comparing SQL results avoids processing and capturing performance metrics for log lines not affected by the software enhancements. Incrementally running the log lines with one software enhancement enabled at a time also allows the test system to isolate the performance impact of individual software enhancements on the database system.
    Type: Application
    Filed: August 4, 2015
    Publication date: February 9, 2017
    Applicant: salesforce.com, inc.
    Inventors: Jeffrey Lallana FRESCHL, Kiran Hariharan NAIR
  • Publication number: 20170039289
    Abstract: The technology disclosed relates to identifying entity reflections that refer to a same real-world entity. In particular, it relates to using statistical functions to make probabilistic deductions about entity attributes, which are used to construct optimal combinations of entity attributes. These optimal combinations of entity attributes are further used to generate search queries that return more precise search results with greater recall.
    Type: Application
    Filed: October 21, 2016
    Publication date: February 9, 2017
    Applicant: salesforce.com, inc.
    Inventor: Alon TALMOR
  • Patent number: 9563712
    Abstract: Disclosed are systems, apparatus, and methods for presenting feed items in an information feed. In various implementations, a first result object is received, where the first result object is a data structure including a result of a feed query, where the result of the feed query includes at least one feed item to be included in the information feed, and where the at least one feed item has a first presentation. In various implementations, at least one custom object associated with the at least one feed item is received, where the at least one custom object provides a second presentation of the at least one feed item. In some implementations, the at least one custom object is included with the first result object to define an intermediary data structure. In some implementations, the intermediary data structure is stored on one or more storage mediums.
    Type: Grant
    Filed: April 16, 2012
    Date of Patent: February 7, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Timothy Scott Hanson, Carter Jon Thaxton
  • Patent number: 9565182
    Abstract: Provided are mechanisms and methods for managing a risk of access to an on-demand service as a condition of permitting access to the on-demand service. These mechanisms and methods for providing such management can enable embodiments to help prohibit an unauthorized user from accessing an account of an authorized user when the authorized user inadvertently loses login information. The ability of embodiments to provide such management may lead to an improved security feature for accessing on-demand services.
    Type: Grant
    Filed: July 19, 2014
    Date of Patent: February 7, 2017
    Assignee: salesforce.com, inc.
    Inventors: Forrest A. Junod, Robert C. Fly, Peter Dapkus, Scott W. Yancey, Steven S. Lawrance, Simon Z. Fell
  • Patent number: 9563680
    Abstract: A method for integrating a document from a first document repository to another document repository in a cloud computing environment is disclosed. The method embodiment includes receiving by a server a configuration setup file including information identifying a source document repository, a destination document repository located in a cloud computing environment, and at least one web portal. When an indication to upload a document from the source document repository to the destination document repository is received by the server, the server is configured to retrieve automatically the document from the source document repository, to convert automatically the document from a first format to a second format, and to transmit the converted document to the destination document repository, whereby the converted document is accessed via the at least one web portal.
    Type: Grant
    Filed: December 29, 2015
    Date of Patent: February 7, 2017
    Assignee: salesforce.com, inc.
    Inventors: Santosh Mankala, Shuchun Yang, Scott Glaser, Poonguzhali Balasubramanian
  • Publication number: 20170031888
    Abstract: Methods and systems are provided for automatically correcting escaping functions in a module of page rendering code. The method includes: providing an HTML escaping schema and a script escaping schema; identifying a first character sequence having a first escaping function; determining whether the first character sequence is coded in HTML or coded as a scripted element; correcting the first escaping function using the HTML escaping schema if the first character sequence is coded in HTML; and correcting the first escaping function using the script escaping schema if the first character sequence is coded as a scripted element.
    Type: Application
    Filed: October 12, 2016
    Publication date: February 2, 2017
    Applicant: salesforce.com, inc.
    Inventor: Steven Lawrance
  • Publication number: 20170032280
    Abstract: A machine learning system may be implemented as a set of trained models. A set of trained models, for example, a deep learning system, is disclosed wherein one or more types of media input may be analyzed to determine an associated engagement of the one or more types of media input.
    Type: Application
    Filed: July 27, 2016
    Publication date: February 2, 2017
    Applicant: salesforce.com, inc.
    Inventor: Richard SOCHER