Patents Assigned to salesforce.com
  • Patent number: 10867062
    Abstract: Techniques are disclosed relating to generating permission tokens. A first computer system may store permission information for a user that indicates a plurality of permissions for the user for accessing data within a database system. The first computer system may receive, from a user device, a permission request for permissions to perform actions at a second computer system. In response to authenticating the user, the first computer system may create a token with one or more permissions for the user by selecting the one or more permissions from the plurality of permissions stored for the user such that the created token does not exceed a specified size and may provide the token to the user device.
    Type: Grant
    Filed: March 4, 2019
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Harish Balijepalli, Ryan Michael Michela
  • Patent number: 10867004
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service. These mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service can allow the web content to be published by a tenant using the multi-tenant on-demand database service for use by non-tenants of the multi-tenant on-demand database service.
    Type: Grant
    Filed: November 17, 2017
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Bulent Cinarkaya, Steven Tamm, Jayesh Sureshchandra, Alex Warshavsky, Irandi Upeka Bulumulla, Benjamin Fry, Kenneth Douglas Scott, David Brooks
  • Patent number: 10866894
    Abstract: Systems and methods for controlling cache usage are described and include associating, by a server computing system, a tenant in a multi-tenant environment with a cache cluster formed by a group of cache instances; associating, by the server computing system, a memory threshold and a burst memory threshold with the tenant; enabling, by the server computing system, each of the cache instances to collect metrics information based on the tenant accessing the cache cluster, the metrics information used to determine memory usage information and burst memory usage information of the cache cluster by the tenant; and controlling, by the server computing system, usage of the cache cluster by the tenant based on comparing the memory usage information with the memory threshold and comparing the burst memory usage information with the burst memory threshold.
    Type: Grant
    Filed: December 13, 2017
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Gopi Krishna Mudumbai, Jayant Kumar
  • Patent number: 10866791
    Abstract: Source code of a first high-level language is received and analyzed. The source code of the first high-level language is transformed into source code of a second high-level language. The source code of the second high-level language is customized to a specific organization among a plurality of organizations that are hosted in a multitenant platform. At least a portion of the source code of the second high-level language is caused to be compiled into low-level code for execution in the multitenant platform.
    Type: Grant
    Filed: August 21, 2019
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventor: Qinghua Yang
  • Patent number: 10866819
    Abstract: Disclosed are non-limiting examples of systems, apparatus, methods and computer program products for dynamically configuring a process associated with an application based on environmental characteristics monitored by a mobile device. In some implementations, the process includes stages and decision nodes. There is a configurable flow along a path defined by a subset of the stages controlled by a subset of the decision nodes. Contextual data is provided by the mobile device on which the application is usable. The contextual data indicates one or more environmental characteristics associated with a physical environment in which the mobile device is or has been located. The contextual data can be provided as a control input to a decision node associated with a current stage of the process. The process can be configured accordingly.
    Type: Grant
    Filed: October 30, 2018
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Adrian Dieter Rapp, Qingqing Liu, Michael Chou
  • Patent number: 10868790
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for integrating a collaborative communication system and a document collaboration system. A document within the document collaboration system may be linked to an object within the collaborative communication system. A user post may be received in association with the object or the document. A first feed configured to be rendered in association with the object is synchronized with a second feed configured to be rendered in association with the document such that both the first feed and the second feed each includes the user post.
    Type: Grant
    Filed: September 27, 2019
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventor: Tarang Luthra
  • Patent number: 10866959
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the debug tracing of a Next Best Action (NBA) strategy engine. During debug tracing, a user may interact with a user interface representing execution of the NBA strategy engine. Upon interacting with a node representing a decision point, a corresponding ordered list of options generated by the NBA strategy engine and a set of time values resulting from execution of the corresponding segment of the NBA strategy engine are provided for display in proximity to the node.
    Type: Grant
    Filed: September 20, 2018
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Joel Ragnar Palmert, Greg Smolyn, Matthew Van Wely, Glyn Able Burton, Martin Holladay, Michael Coughlin, Amar Gajanan Deogirikar, Caroline Joan Liu, Alex Edelstein
  • Patent number: 10860296
    Abstract: Techniques and architectures for managing streamlining validation operations. Tokens to represent at least one of a style characteristic, a script component and a layout element are provided. An update bundle having two or more tokens representing changes from previous versions of corresponding tokens to specify current versions of the tokens, is provided. User interface code is analyzed to determine if the code utilizes the two or more tokens in a manner consistent with the current versions of the tokens. An activity list for tokens in the UI not being used in the manner consistent with the current versions of the tokens is generated.
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventor: Billy Ma
  • Patent number: 10860606
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for deleting data of an object within a multi-tenant database. Described is a mechanism for performing operations such as an efficient delete operation by introducing a new delete operation (or method) that is configured to allow a data structure such as an object to identify one or more records to be deleted. In order to ensure that the operation is efficient, the mechanism may perform a validation of the values provided to the delete operation based on the type of data store used for storing the records. For example, the validation may ensure that the values provided to the method correspond to a composite primary key when records are stored in a non-relational data store. Upon a successful validation, an initial delete request may be translated to an appropriate delete operation for the underlying database.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Jan Asita Fernando, Cody Marcel, Sahil Ramrakhyani, Samarpan Jain, Brian Esserlieu, James Ferguson, Saikiran Perumala, Charles Fineman, Jay Hurst, Seshank Kalvala
  • Patent number: 10860727
    Abstract: Methods, systems, and devices for mass encryption management are described. In some database systems, users may select encryption settings for storing data records at rest. A database may receive a request to perform an encryption process on multiple data records corresponding to a user, for example, based on a user input or a change in encryption settings. A database server may partition the data records for encryption (e.g., encryption, decryption, key rotation, or scheme modification) into one or more data record groups of similar sizes, and may perform the encryption process on one record group at a time (e.g., to reduce overhead in the system). The database server may additionally support restricting user access to the data records being actively processed, estimating resources needed for the processing, determining data record encryption statuses to be displayed by a user device, or some combination of these features.
    Type: Grant
    Filed: October 29, 2019
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Alexandre Hersans, Je Woong Heo, Yunjia Zhou, Aleksandr Alexander, Assaf Ben Gur
  • Patent number: 10861032
    Abstract: A server may be utilized as a content management server for receiving, validating, and formatting an object for use by a second server. The server may receive a selection of a digital communication message type, receive a set of content data corresponding to the selected message type and an indication of one or more target segments. Based on the selected communication message type, the server may validate the data. If the data is validated, then the server generates a communication message content payload object. The communication message content payload object is formatted based on the requirements of the second server, such that the second server may efficiently process the objects for distribution of communication messages using the data of the object. The second server may generate and transmit previews of messages to the first server, for review and approval by an authorized user.
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Samuel Winton Whitmore, Samuel Parsons, Bradley P. Robinson, Charles Heredia, Shacarah Gagnon-Kvale
  • Patent number: 10860729
    Abstract: Disclosed herein are system, method, and computer program product embodiments for managing cloud-based document permissions. In an embodiment, a document generation system may generate and/or store a cloud-based document. The document generation system may also generate links to the cloud-based document. The generated links may be associated with different permissions. For example, a first link may allow a first client device accessing the first link to edit the document while a second link may allow a second client device accessing the second link to only view the document. Other permissions may also include generating distinct graphical user interfaces (GUIs) associated with different links. The GUIs may accept input messages and/or comments in a chat panel. The document generation system may facilitate the delivery of these input messages to other client device with document access.
    Type: Grant
    Filed: June 29, 2017
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Drew Hamlin, Andrew Chung, William Joseph Flynn, III
  • Patent number: 10862996
    Abstract: Method embodiments are disclosed for characterizing network latency for a component of a webpage provided by an application server device, using boxcarring of action requests. The method comprises measuring the network latency for a component provided by an application server device. A latency category is established based on the network latency. An action request of a user occurring within a queue wait time is associated with the latency category. The action request of the user associated with the latency category is enqueued into an enqueued action request, which is batched in a boxcar to create a batched action request. The batched action request is dispatched in the boxcar to the application server device. The queue wait time is adapted based on an updated network latency and a transmission status of the action request of the user and the batched action request. System and computer program product embodiments are also disclosed.
    Type: Grant
    Filed: April 2, 2019
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Ashraya Raj Mathur, Shweta Joshi, Ronnie Fong, Jianxun Jason Ding
  • Patent number: 10862957
    Abstract: In some embodiments, a server node may transmit metrics to a client piggy-backed on (appended to) responses to regular read/write requests. Other embodiments may be disclosed and/or claimed.
    Type: Grant
    Filed: May 11, 2020
    Date of Patent: December 8, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Venkateswararao Jujjuri, Andrey Yegorov, Rithin Shetty
  • Patent number: 10860557
    Abstract: Disclosed herein are systems and methods for implementing change value indication and historical value comparison at a user interface including means for storing records in a database, wherein updates to the records are recorded into a historical trending data object to maintain historical values for the records when the records are updated in the database; receiving input from a user device specifying data to be displayed at the user device; receiving historical filter input from the user device; querying the records stored in the database for the data to be displayed; querying the historical trending data object for the historical values of the data to be displayed; comparing the data to be displayed with the historical values of the data to be displayed to determine one or more changed values corresponding to the data to be displayed; and displaying a change value indication GUI to the user device displaying at least the data to be displayed and a changed value indication based on the one or more changed v
    Type: Grant
    Filed: August 29, 2013
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Stefan Eberl, Abraham Adam, Alex Gitelman, Daphne Kao, Eric Nash, Harish Bellamane, Michael Tang, Twisha Mehta, Venkatachalam Muthukrishnan
  • Patent number: 10861206
    Abstract: Disclosed herein are system, method, and computer program product embodiments for displaying a presentation across various electronic devices. An embodiment operates by receiving a presentation slide comprising a plurality of layout segments and an object. The embodiment determines a device characteristic for an electronic device. The embodiment determines the object in a layout segment of the plurality of layout segments. The embodiment determines a layout rule based on the determined device characteristic, the determined layout segment, and a property of the object. The embodiment modifies the object based on the determined layout rule. The embodiment then outputs a layout result based on the presentation slide and the modified object.
    Type: Grant
    Filed: June 29, 2017
    Date of Patent: December 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Drew Hamlin, Andrew Chung, William Joseph Flynn, III
  • Patent number: 10860377
    Abstract: Systems, methods, and computer-readable media for identifying and managing memory allocation for one or more threads are described. A computer system may detect that a threshold memory utilization has been met, and may determine an aggregate memory allocation for a thread. The aggregate memory allocation may be a difference between a first memory allocation for the thread at a first time that the threshold memory utilization was met and a second memory allocation for the thread at a second time that the threshold memory utilization was met. The computer device may provide an indication that the thread has met or exceeded a threshold memory allocation when the aggregate memory allocation is greater than or equal to the threshold memory allocation. The computer device may disable the thread when the aggregate memory allocation is greater than or equal to the threshold memory allocation. Other embodiments may be described and/or claimed.
    Type: Grant
    Filed: March 22, 2017
    Date of Patent: December 8, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventor: Brian Toal
  • Publication number: 20200381939
    Abstract: Methods and systems are provided for managing environmental conditions and energy usage associated with a site. One exemplary method of regulating an environment condition at a site involves a server receiving environmental measurement data from a monitoring system at the site via a network, determining an action for an electrical appliance at the site based at least in part on the environmental measurement data and one or more monitoring rules associated with the site, and providing an indication of the action to an actuator for the electrical appliance.
    Type: Application
    Filed: August 18, 2020
    Publication date: December 3, 2020
    Applicant: salesforce.com, Inc.
    Inventors: Gregory Wester, Matthew Paiz, Aleksandr Shulman
  • Patent number: 10853515
    Abstract: A method and system for securely storing and accessing sensitive user data (e.g., personally identifying information or PII) is described. In an aspect, PII is divided into a plurality of separately stored data stores based on what type or field of PII are collected. Each piece of PII data or PII datum is associated with a unique code so as to form data pairs comprising the PII datum and the unique code associated with that PII datum. A tumbler data structure allows secure association of the unique codes for the PII data for each user. Once the tumbler data structure is unlocked, a provider can search and access the PII data of its users.
    Type: Grant
    Filed: September 15, 2014
    Date of Patent: December 1, 2020
    Assignee: Salesforce.com, inc.
    Inventors: Wayne Whitcomb, David C. Boyle
  • Patent number: 10853395
    Abstract: A method is provided for providing a final result set to a user. In some embodiments, the method includes receiving from the user an input question directed to an organization belonging to a particular category. The method includes applying a plurality of rules to the input question, at least one rule being assigned a weight dependent on the particular category to which the organization belongs. The method further includes extracting, based on applying the plurality of rules, multiple collections of keywords and generating a plurality of search queries. Each search query includes a different collection of keywords. The method also includes submitting the plurality of search queries to a database and in response, receiving multiple result sets from the database. The method further includes in response to the input question, providing a final result including a subset of documents included in the multiple result sets to the user.
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: December 1, 2020
    Assignee: salesforce.com, inc.
    Inventors: Aditya Sakhuja, Pingping Xiu, Weiping Peng, Edgar Gerardo Velasco, Anjan Goswami