Patents Assigned to salesforce.com
  • Publication number: 20200364224
    Abstract: Methods and apparatus for updating a denormalized database object after updating, deleting, or inserting a record in a source database object are described. A first operation on a source database object that involves a record of the source database object being updated, deleted, or inserted is performed. A first part of a corresponding second operation involving a respective record of the denormalized database object being updated, deleted, or inserted is performed. A query result that references an aggregate field of a set of records in the denormalized database object is altered. The altering includes an aggregation operation using values in the query result being performed and altering that part of the query result that includes the aggregate field of the set of records. A second part is optionally performed to complete the corresponding second operation and update the denormalized database object.
    Type: Application
    Filed: May 13, 2019
    Publication date: November 19, 2020
    Applicant: salesforce.com, inc.
    Inventors: Marla Hay, Yvonne Zhou, Yu Chen, Michael Allan Friedman, Shivan Kaul Sahib
  • Patent number: 10839284
    Abstract: The technology disclosed provides a so-called “joint many-task neural network model” to solve a variety of increasingly complex natural language processing (NLP) tasks using growing depth of layers in a single end-to-end model. The model is successively trained by considering linguistic hierarchies, directly connecting word representations to all model layers, explicitly using predictions in lower tasks, and applying a so-called “successive regularization” technique to prevent catastrophic forgetting. Three examples of lower level model layers are part-of-speech (POS) tagging layer, chunking layer, and dependency parsing layer. Two examples of higher level model layers are semantic relatedness layer and textual entailment layer. The model achieves the state-of-the-art results on chunking, dependency parsing, semantic relatedness and textual entailment.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventors: Kazuma Hashimoto, Caiming Xiong, Richard Socher
  • Patent number: 10838698
    Abstract: Described is a mechanism that provides the ability to reuse a portion of visual programming logic within an automation building tool. The programming logic may be represented as a directed acyclic graph (DAG) such that the nodes of the graph correspond to various operations and the edges of the graph correspond to the logic flow of the program. The mechanism may provide a new capability to reuse portions of the visual programming logic while adhering to the requirements of a DAG structure. For example, a user may copy a valid substructure of visual programming logic upon a validation the programming logic may be inserted into another portion of the DAG. Accordingly, the mechanism provides an efficient and user-friendly mechanism to reuse a portion of visual programming logic within an automation building tool.
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventors: Rahmaan Lodhia, Jeffrey Geiger, Michael Diffenderfer
  • Patent number: 10839021
    Abstract: A journal of operations persistently stores a collection of user and machine interactions with documents, concepts within documents, and relationships/mentions among such documents and concepts. A knowledge graph or other visual expression can be used to provide an interactive format for user interactions with this information, and to visually display the accumulated information in the journal of operations on user's device of choice. Such accumulations are often called aggregations or aggregates. Both human users and computer users such as automated recommendation engines, machine learning algorithms, and the like can interact with the journal of operations to facilitate computer-assisted discovery and organization of data around a topic of interest to the human user. The resulting journal of operations and aggregations of those operations such as a knowledge graph or other visual expression(s) also provides a useful medium for sharing knowledge with other users and collaborating on investigation of a topic.
    Type: Grant
    Filed: June 6, 2018
    Date of Patent: November 17, 2020
    Assignee: Salesforce.com, inc
    Inventors: Max Kleiman-Weiner, Andrew Richard Gallant, Jason Rastrick Briggs, Cogan Dwayne Culver, Kevin John Doyle, Thomas Michael DuBois, John Randolph Frank, Keith Michael Gabryelski, Andrew Wilson Haskell, David Zachary Maze, Geoffrey Ira Milstein, Emily Brooks Pavlini, Daniel Adam Roberts, Aaron Michael Taylor, Henry Forrest Leanna Wallace
  • Patent number: 10839798
    Abstract: Disclosed herein are embodiments for a visual bot builder. An embodiment operates by receiving a selected dialog including one or more interactions between a chat bot and a recipient. A plurality phrases corresponding to triggering an execution of the selected dialog is received. The selected dialog is configured such that upon a receipt of one or more of the plurality of phrases, the chat bot executes the selected dialog. One of the plurality of phrases is received. The selected dialog is executed responsive to the received one of the plurality of phrases.
    Type: Grant
    Filed: January 30, 2018
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventors: Arvind Krishnan, George Hu, Benjamin Myles, Jonathan Rico Morales, Gregory A. Bennett, Molly Mahar
  • Patent number: 10838962
    Abstract: A method for configuring the operation of the software of a data as a service (DAAS) system during run time is described. The configuring includes at least one of configuring ingestion of a vendor dataset to produce an ingested dataset and which analysis operations to perform on the vendor dataset to produce an analyzed dataset, and the configuring also includes at least one of how to search the vendor dataset based on a search query from a customer to allow the customer to locate a new record from the vendor dataset and how to match records in the vendor dataset with a match query from the customer to provide an updated record to the customer.
    Type: Grant
    Filed: November 30, 2017
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventors: Kaushal Bansal, Venkata Muralidhar Tejomurtula, Azeem Feroz, Dmytro Kashyn, Dmytro Kudriavtsev, Shouzhong Shi, Ajitesh Jain
  • Patent number: 10838941
    Abstract: Database systems and related methods are provided for creating database records in response to submitted media content, such as an image. One exemplary method involves a server receiving an image from a client device coupled to a network, analyzing the image at the server to characterize one or more attributes of the image, automatically populating one or more fields of a data record corresponding to the image to reflect the characterized one or more attributes of the image, and storing the data record in a database coupled to the server. In one or more exemplary embodiments, metadata and validation rules associated with a database object type are utilized to automatically populate fields of the new record in conjunction with the characterized image attributes.
    Type: Grant
    Filed: June 14, 2017
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventor: Martin Klöhn
  • Patent number: 10841096
    Abstract: Some database systems may implement encrypted connections to improve the security of incoming server traffic. The systems may implement the encrypted connections using encryption keys known to both a proxy server and a server (e.g., a database server). For example, a proxy server may encrypt one or more communications between the proxy server and a user device, such as self-identifying information for the user device, using a known encryption key. The user device may, in turn, attempt to establish an encrypted connection with the server using the encrypted communications. Because the encryption key is known to both the server and the proxy server, the server may decrypt the encrypted communications and subsequently establish an encrypted connection with the user device based on the decrypted communications.
    Type: Grant
    Filed: October 3, 2017
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventor: Wojciech Koszek
  • Patent number: 10839466
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for aggregating social network feed information including, for example, means for receiving user activity data from one or more social networks; parsing the user activity data to render a plurality of targeting parameters culled from the user activity data; matching one or more of the plurality of targeting parameters with advertising conditions for a social media campaign, wherein the advertising conditions of the social media campaign are contextually relevant to the one or more targeting parameters matched; recommending the social media campaign via a user interface; receiving authorization to launch the social media campaign via input received at the user interface or automatically launching the social media campaign based on pre-defined parameters; and deploying the social media campaign to one or many social media networks. Other related embodiments are disclosed.
    Type: Grant
    Filed: June 11, 2019
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventors: Liam Tomar Fontvieille Doyle, Andrew Ian Craven, Teddy Kite Joe
  • Publication number: 20200356574
    Abstract: A system determines a name probability based on a first name dataset frequency of a first name value stored by a first name field in a personal record and a last name dataset frequency of a last name value stored by a last name field in a personal record. The system determines at least one other probability based on another dataset frequency of another value stored by another field in the personal record and an additional dataset frequency of an additional value stored by an additional field in the personal record. The system determines a combined probability based on the name probability and the at least one other probability. The system increments a count of identifiable personal records for each personal record that has a corresponding combined probability that satisfies an identifiability threshold. The system outputs a message based on the count of identifiable personal records.
    Type: Application
    Filed: May 10, 2019
    Publication date: November 12, 2020
    Applicant: salesforce.com, inc.
    Inventors: Arun Kumar Jagota, Stanislav Georgiev
  • Patent number: 10831757
    Abstract: An online system manages data by determining relevance of data dimensions to users. The online system determines which data dimensions a user is likely to be interested in. If a user requests to access a data set that includes data of different dimensions, the online system analyzes the dimensions' relevance to the user before providing the data set to the user. The online system provides the data to the user by prioritizing data dimensions that are more relevant to the user. As such, the online system improves the user experience by allowing users to conveniently and quickly locate relevant data and minimizing the distraction caused by irrelevant data. The online system may create and provide a user interface to present data dimensions that are determined to be relevant.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: November 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Stephen Petschulat, Brittany Zenger, Lingtao Zhang, Chang Lu, Yi Zhao Liu, Daniel Scott Perry
  • Patent number: 10831855
    Abstract: Disclosed herein are system, method, and computer program product embodiments providing an adaptive image. An embodiment operates by receiving an indication of a size of an image area of an interface allocated to an image of a webpage. An image asset corresponding to the image area is determined. One of a plurality of groupings corresponding to the size of the image is selected from the image asset. The selected grouping is provided for display on the interface in the webpage.
    Type: Grant
    Filed: October 24, 2017
    Date of Patent: November 10, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: David Gomez-Rosado, Amy Lee, Ayesha Mazumdar, Thanh Quach
  • Patent number: 10831462
    Abstract: Systems and methods for installing and upgrading application packages to an application platform. Application packages may be uploaded to a directory by developing users (developers) for installation by subscribing users (subscribers). Alternatively, a developer may send identification information to a subscribing user to allow that user to access and install that application package created by the developer. Application packages may also be upgraded. If a developer changes the original source package, a subscriber can choose to pull into their organization the change(s) made by the publisher while preserving any data rows the subscriber had created since first importing the package.
    Type: Grant
    Filed: January 11, 2017
    Date of Patent: November 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Lars Hofhansl, Nathan Jensen-Horne, Scott Hansma, Steven Tamm, Craig Weissman
  • Patent number: 10833882
    Abstract: The technology disclosed relates to identifying and notifying a user of nearby attendees at a mega attendance event who are in user's social graph by comparing the user's social graph to a list of event attendees. The identified attendees can be stratified into social graph tags that annotate, categorize and prioritize other users in the user's social graph. The technology disclosed also relates to identifying and notifying the user of nearby attendees of sessions at the event who meet introduction preferences of the user by finding matches between introduction preference attributes specified by the user and attributes of the attendees provided by the list of event attendees.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: November 10, 2020
    Assignee: salesforce.com, inc.
    Inventor: Jason Schroeder
  • Patent number: 10832309
    Abstract: A method is implemented by a computing device to identify available ones of a plurality of items of an inventory, where each of the plurality of items has a hold status identifying the item as being currently available or already on hold. The method includes selecting available ones of the plurality of items based on a first bitset and a plurality of second bitsets and asynchronously updating the first bitset and the plurality of second bitsets to reflect a synchronously updated version of the hold status of the plurality of items resulting from one or more of the plurality of items being successfully placed on hold and/or released from being placed on hold.
    Type: Grant
    Filed: April 18, 2018
    Date of Patent: November 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Benjamin Busjaeger, Michael Sgroi
  • Patent number: 10831783
    Abstract: A method and system for updating nodes in a hierarchical data structure is described. The system receives an update to a first node representing a record in a hierarchical data structure. The system determines at least one other node that needs updating based on the update to the first node. The system compares the number of nodes that need updating based upon the update to the first node to a maximum number to determine whether the number of nodes that need updating is less than, equal to and greater than the maximum number. The system performs a synchronous update of the nodes that need updating in response to a determination that the number of nodes is less than or equal to the maximum number and an asynchronous update of the nodes that need updating in response to a determination that the number of nodes is greater than the maximum number.
    Type: Grant
    Filed: April 25, 2017
    Date of Patent: November 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Xiaoyu Xie, Roojuta Lalani, Rasik Phalak
  • Patent number: 10834115
    Abstract: Techniques for analyzing a page to be presented by a browser running on a computing platform. The page is disabled. The page is tested to determine if the page is framed by a second page. The page is enabled if the testing indicates that the page is not framed by a second page. Each level of a hierarchy of framed pages is inspected to determine whether each level is authorized. The page is enabled if the inspecting indicates that each level of the hierarchy of framed pages is authorized.
    Type: Grant
    Filed: January 28, 2019
    Date of Patent: November 10, 2020
    Assignee: salesforce.com, inc.
    Inventor: Yoel Gluck
  • Publication number: 20200349207
    Abstract: Each of a plurality of wire web components predicted to be included in a graphical user interface (GUI) for presentation at a client machine. Each data object instance may be associated with a respective data object instance identifier and a respective one or more data object fields. A wire web component graph that includes a plurality of nodes may be constructed. A node may correspond to a wire web component, a data object field, or an application procedure interface (API). One or more of the data values may be retrieved from the respective APIs based on the wire web component graph.
    Type: Application
    Filed: June 24, 2019
    Publication date: November 5, 2020
    Applicant: Salesforce.com, Inc.
    Inventors: Kevin Venkiteswaran, Diego Ferreiro Val, Caridy Patino, Trevor James Bliss
  • Publication number: 20200351175
    Abstract: A wire web component graph may be constructed based on a request to provide a graphical user interface (GUI) at a client machine. The wire web component graph may include a plurality of nodes. Each of the nodes may correspond to a wire web component included in the GUI, a data value, or an application procedure interface (API). One or more API messages may be transmitted to retrieve the data values from the respective APIs based on the designated wire web component graph. A GUI including one or more of the retrieved data values may be displayed on a display device at the client machine.
    Type: Application
    Filed: June 24, 2019
    Publication date: November 5, 2020
    Applicant: Salesforce.com, Inc.
    Inventors: Kevin Venkiteswaran, Diego Ferreiro Val, Caridy Patino, Trevor James Bliss
  • Patent number: D901536
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: November 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Diana Berlin, Kevin Gibbs, Drew Hamlin, Christopher De La Iglesia