Abstract: A database system may include a data storage configured to store one or more data sets and a processor coupled to the data storage. The processor may receive a query for first data included in the one or more data sets and access the data storage to obtain the first data based on the query. The processor may transmit the first data to a user system. The processor may receive an indication of a filter request to filter the first data based on a characteristic. The processor may identify linked data within second data based on the characteristic, the linked data linked to a portion of the first data associated with the filter request. The processor may access the data storage to obtain the linked data and transmit the linked data to the user system, to enable updating of a data presentation to display the linked data.

Abstract: System and methods for implementing dataflow life cycles are described and include forming, by a first server computing system, a dataflow life cycle by associating a dataflow with a customized code; associating, by the first server computing system, the customized code of the dataflow life cycle with context information, the customized code including one or more of pre-processing customized code and post-processing customized code; scheduling, by the first server computing system, the dataflow of the dataflow life cycle to be executed by a second server computing system when the customized code includes the pre-processing customized code and when the pre-processing customized code is successfully executed by the first server computing system; and executing, by the first server computing system, the post-processing customized code when the customized code includes the post-processing customized code and when the dataflow of the dataflow life cycle is successfully executed by the second server computing system

Abstract: A data processing system analyzes a corpus of conversation data received at an interactive conversation service to train a response recommendation model. The response recommendation model generates response vectors based on custom responses and using the trained model and generates a context vector based on received input at the interactive conversation service. The context vector is compared to the set of response vectors to identify a set of recommended responses, which are recommended to an agent conversing with a user using the interactive conversation service.

Abstract: Methods, systems, and devices for data processing within a distributed data system are described. In a multi-tenant distributed data system, a provider may supply executable code for processing data using declarative processing instructions received from a tenant. For example, a tenant may provide tenant-specific processing instructions for a requested set of data. The processing instructions may indicate input information (e.g., a data structure, tenant-specific fields, etc.), transformation information (e.g., from a set of pre-defined transformations), and output information. The provider-supplied code may use the tenant-specific processing instructions to process and generate the requested set of data, where the code may be executed by multiple nodes within the system.

Abstract: A request for retrieving a cached data object from a data object cache used to cached data objects retrieved from one or more primary data sources is received from a data object requester. Responsive to determining that the cached data object in the data object cache is expired, it is determined whether the cached data object in the data object cache is still within an extended time period. If the cached data object in the data object cache is still within an extended time period, it is determined whether the cached data object is free of a cache invalidity state change caused by a data change operation. If the cached data object is free of a cache invalidity state change, the cached data object is returned to the data object requester.

Abstract: The technology disclosed relates to a platform for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogenous data sets. The disclosed method of declarative specification of visualization queries, display formats and bindings represents queries, widgets and bindings combined on a dashboard in real time, with flexible display options for analyzing data and conveying analysis results.

Abstract: Systems, methods, and computer-readable media for performance monitoring and tenant migration in multi-tenant and/or cloud computing ecosystems are described. Embodiments may include technologies for scaling multi-tenant systems based on input load characteristics, proactive monitoring and tenant migration in multi-tenant environments, and service isolation in a multi-tenant environments. Other embodiments may be described and/or claimed.

Abstract: Methods, systems, and devices for data access and processing are described. To set up secure environments for data processing (e.g., including machine learning), an access control system may first receive approval from an authorized user (e.g., an approver) granting access to data objects in a multi-tenant data store. The system may determine tenant-specific paths for retrieving the data objects from the data store, and may initialize a number of virtual computing engines for accessing the data. Each computing engine may be tenant-specific based on the path(s) used by that computing engine, and each may include an access role defining the data objects or data object types accessible by that computing engine. By accessing the requested data objects according to the tenant-specific path prefixes and access roles, the virtual computing engines may securely maintain separate environments for different tenants and may only allow user access to approved tenant data.

Abstract: A method is provided for orchestrating a workflow. In some embodiments, the method includes executing a workflow including a first controller that includes a first callout function and a first callback function and corresponds to a first microservice. Execution of the workflow includes execution of the first callout function that causes invocation of the first call to the first microservice. The method further includes receiving a notification of an execution state from the first microservice and transmitting the execution state to the first callback function. The method also includes in response to transmitting the execution state to the first callback function, receiving a function output based on the execution state from the first callback function. The method further includes determining, based on the function output, whether to execute a subsequent controller. The method also includes in response to a determination to execute the subsequent controller, executing the subsequent controller.

Abstract: A method for enhanced web browsing includes displaying additional information associated with potential leads referenced within the web content of web page. The method generally includes receiving, by an executable application associated with a web browser on a computer system, contents of a web page to be displayed by the web browser and parsing the content to identify one or more references to at least one potential lead, such as a business entity. The executable application then determines whether the at least one potential lead is associated with a record stored in a database, and displays the contents of the web page on the browser with the references highlighted and linked to the corresponding record in the database. Upon selecting the highlighted reference, an object comprising the information from the record in the database is displayed in the web browser.

Abstract: A method comprising of receiving, by a user system that includes at least a processor system having at least one processor and a memory system, a first push notification associated with a first priority level for display on the user system; receiving, by the user system, a second push notification associated with a second priority level for display on the user system, the second priority level being higher than the first priority level; and displaying, by the user system, the second push notification prior to the first push notification based on the first and second priority level.

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for deploying software applications on server clusters. Characteristics of the server clusters are used to generate a deployment plan indicating an order in which the server clusters are to be updated and a timing with which the server clusters are to be updated. The characteristics of a server cluster can include a risk rating associated with the server cluster, an amount of traffic processed by the server cluster, and/or a size of the server cluster.

Abstract: A prediction model in a database system may be configured to predict, for a given object instance, a respective probability of acceptance for each of a plurality of recommendations. A determination may be made as to whether the prediction model is associated with sufficient training data to produce predictions at a designated accuracy rate. When it is determined that the prediction model is not associated with sufficient training data, for each of a first set of object instances a respective first message may be sent that includes a respective first one of the recommendations determined based on a static ranking rule applying one or more criteria to one or more object fields associated with the respective object instance. The prediction model may be updated to include additional training data based on a plurality of responses corresponding to a respective first one of the recommendations.

Abstract: A graphical user interface (GUI) may be provided by a computing system that implements a database system for presentation at a client device. The GUI may display a designated one or more criteria for selecting one of a plurality of recommendations for a target object instance associated with a designated object definition. A predictive model for determining a propensity score for selected ones of the plurality of recommendations in association with the target object instance may be configured. The propensity score may be a function of one or more data field values associated with the target object instance and may be configured based on user input received via the graphical user interface. The predictive model may be stored on a storage medium for retrieval when selecting recommendations in response to requests received to access instances of the designated object definition.

Abstract: A method enables a user to self-identify to a user support system when a user electronic device is connected to the user support system by an over-the-top (OTT) communication session where an OTT messaging service provides an anonymous identifier to the user support system to enable communication with the user. The method includes receiving a secured real identifier and a secured token from the user electronic device in response to a user selection to self-identify to the user support system, decrypting the secured real identifier to determine a real identifier that identifies user account information at an external system, determining the anonymous identifier for the user using the secured token in a manner that associates the real identifier with the OTT communication session, and sending the real identifier to the user support system to enable access to the user account information by the user support system.

Abstract: Techniques are disclosed relating to exchanging tokens for processing messages. A first system may access information identifying a first requested amount of tokens for a message to be processed by a second system. The first system may cause a first transaction to be written to a distributed ledger that records a transfer of the first requested amount from an account of the first system to an account of the second system. The first system may send a message to the second system. The first system may provide information identifying a second requested amount of tokens for a message to be processed by the first system. The first system may process a message from a third system in response to verifying that there is a second transaction that records a transfer of the second requested amount from an account of the third system to the account of the first system.

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing an interactions layer in a web application builder framework. A database system maintains a database associated with a number of web application builder components, each with one or more attributes and one or more component behaviors, for constructing web application components based on user input. The system displays a user interface with development areas comprising one or more web application builder components. Based on a user request to select a web application builder component in some form, the system prevents one or more component behaviors of the web application builder component, determines one or more builder component behaviors for the component based on the form of selecting the component, and presents the component in the user interface according to a form corresponding to the one or more builder component behaviors.

Abstract: The technology disclosed presents a novel spatial attention model that uses current hidden state information of a decoder long short-term memory (LSTM) to guide attention and to extract spatial image features for use in image captioning. The technology disclosed also presents a novel adaptive attention model for image captioning that mixes visual information from a convolutional neural network (CNN) and linguistic information from an LSTM. At each timestep, the adaptive attention model automatically decides how heavily to rely on the image, as opposed to the linguistic model, to emit the next caption word. The technology disclosed further adds a new auxiliary sentinel gate to an LSTM architecture and produces a sentinel LSTM (Sn-LSTM). The sentinel gate produces a visual sentinel at each timestep, which is an additional representation, derived from the LSTM's memory, of long and short term visual and linguistic information.

Abstract: Disclosed herein are system, method, and computer program product embodiments for providing a data model application programming interface to customizable live applications in a cloud collaboration platform. The cloud collaboration platform allows third-party live applications to securely create, store, and access data within the cloud collaboration platform. The data model allows records stored in the cloud collaboration platform to sync independently, merge intelligently, and function offline.