Patents Assigned to salesforce, Inc.
-
Patent number: 11698898Abstract: Techniques are disclosed relating to lock wait tracing. A computer system may operate a database that includes a lockable object. The computer may maintain a lock wait queue that stores an indication of processes waiting to acquire a lock on the lockable object. The computer system may store trace records for those processes that, upon releasing a respective lock on the lockable object when another process is waiting in the lock wait queue, have been in contention for the respective lock for over a threshold amount of time. The computer system may present ones of the trace records that identify a timeline that is usable to determine a set of processes that contributed to a delay in a process acquiring a lock on the lockable object.Type: GrantFiled: November 4, 2020Date of Patent: July 11, 2023Assignee: Salesforce, Inc.Inventors: Piyush Kumar Jain Mahendra Kumar, Mark F. Wilding, James E. Mace, Thomas Fanghaenel
-
Patent number: 11699094Abstract: Methods, systems, and devices for automated feature selection and model generation are described. A device (e.g., a server, user device, database, etc.) may perform model generation for an underlying dataset and a specified outcome variable. The device may determine relevance measurements (e.g., stump R-squared values) for a set of identified features of the dataset and can reduce the set of features based on these relevance measurements (e.g., according to a double-box procedure). Using this reduced set of features, the device may perform a least absolute shrinkage and selection operator (LASSO) regression procedure to sort the features. The device may then determine a set of nested linear models—where each successive model of the set includes an additional feature of the sorted features—and may select a “best” linear model for model generation based on this set of models and a model quality criterion (e.g., an Akaike information criterion (AIC)).Type: GrantFiled: October 31, 2018Date of Patent: July 11, 2023Assignee: Salesforce, Inc.Inventor: Paul Walter Hubenig
-
Patent number: 11698894Abstract: A multi-master replication system is disclosed. The multi-master replication system allows a large set of peer instances to collaboratively replicate data to each other. According to an example, a change detection thread running on a first server associated with a first instance of multiple instances of a replicated database monitors for changes to any of multiple records within one or more shared tables of the replicated database. Responsive to detection of a change to a record, an item is stored by the change detection thread onto a queue containing information regarding the change. Groups of changes are packaged into multiple chunks, in which each chunk (i) corresponds to a discrete unit of progress for both change detection and transport; (ii) is associated with multiple changed records; (iii) contains metadata about the multiple changed records; and (iv) does not contain data from the one or more shared tables.Type: GrantFiled: December 15, 2021Date of Patent: July 11, 2023Assignee: Salesforce, Inc.Inventors: Ian Varley, Scott Hansma, Paul Burstein
-
Patent number: 11700223Abstract: Asynchronous collaboration via a communication platform is described. A message representative of an asynchronous meeting can be displayed via a user interface of a communication platform. The user interface can include an affordance to enable a user to add a snippet of content to the asynchronous meeting. In response to detecting an actuation of the affordance, an input user interface that includes an option to record or upload the snippet of content can be displayed. The snippet of content can be received from a client of a user associated with the asynchronous meeting and can be associated with other snippet(s) of content added by other user(s) associated with the asynchronous meeting. A preview summary of snippet(s) of content associated with the asynchronous meeting can be displayed in association with the message, wherein each snippet of content is viewable via a thread associated with the message.Type: GrantFiled: May 14, 2021Date of Patent: July 11, 2023Assignee: Salesforce, Inc.Inventors: Anna Niess, Noah Weiss, Kevin Marshall, John Rodgers, Patrick Kane, Prajna Shetty, Michael Hahn, Alfred Xing, Justin Rushing, Julie Haynes
-
Patent number: 11699024Abstract: An HTML file transmitted to a client device is configured to call JavaScript code, where the JavaScript code is configured to call a requestAnimationFrame browser application programming interface (API) with an argument identifying a callback function. The callback function is configurable to cause the web browser to: 1) reset a first Cascading Style Sheets (CSS) animation of a first DOM element, the first CSS animation being configured to cause the first DOM element to transition from a hidden state to a visible state during a first time duration specified by a first animation-duration property of the first element using a specific set of CSS properties; and 2) call the requestAnimationFrame browser API with the argument identifying the callback function. Thus, the first DOM element remains hidden as long as the browser performs frame refreshes at an optimal rate. However, when the browser's main thread is busy, the first DOM element transitions to a visible state.Type: GrantFiled: September 1, 2021Date of Patent: July 11, 2023Assignee: Salesforce, Inc.Inventor: Sembian Mani
-
Patent number: 11695717Abstract: Disclosed herein are system, method, and computer program product embodiments for a dynamic email content engine. An embodiment operates by selecting a subscriber record from a database. The embodiment adds, i.e., stores, a first content item to a content pool based on a first rule in a set of rules, wherein the first rule is applied based on a characteristic of the content item or a persona record assigned to the subscriber record. The embodiments adds, i.e., stores, a second content item to the content pool based on a second rule in the set of rules. The embodiment ranks the first content item and the second content item in the content pool based on a first priority value and a second priority value. The embodiment assigns the first content item to the subscriber record based on the ranking.Type: GrantFiled: December 8, 2020Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Bradley P. Robinson, Brandon Young, Arun Kamoji, Samuel Parsons, Ian Cruz, Lydia Yang
-
Patent number: 11694018Abstract: An online system generates a set of content item variations for a reference content item that include different styles of text for the content item. The different styles of text are generated by applying machine-learned style transfer models, for example, neural network based models to reference text of the reference content item. The text variations retain the textual content of the reference text but are synthesized with different styles. The online system can provide the content item variations to users on an online experimental platform to collect user interaction information that may indicate how users respond to different styles of text. The online system or the content providers can effectively target users with content items that include the style of text the users respond to based on the collected information.Type: GrantFiled: January 29, 2021Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Jessica Lundin, Owen Winne Schoppe, Xing Han, Michael Reynolds Sollami, Brian J. Lonsdorf, Alan Martin Ross, David J. Woodward, Sonke Rohde
-
Patent number: 11695712Abstract: Disclosed is a system for managing content generated by bots for presentation to a user in association with a chat application. The system receives content items generated by bots monitoring a chat application for display to a user at a user interface (UI) of the chat application. The system provides input based on the received one or more content items and associated contextual information to a trained machine learning (ML) model, and receives, from the trained ML model, for each of the content items, at least one score value based on at least one predicted user response associated with potentially displaying the content item to the user at the UI. The system selects a subset of content items from the received content items based on the received score values and causes a display of this selected subset of content items in addition to a display of content generated by the chat application.Type: GrantFiled: August 3, 2021Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Owen Winnie Schoppe, David J. Woodward, Brian J. Lonsdorf
-
Patent number: 11695674Abstract: Network request data is collected over a time window. The network request data is filtered to generate bypass network traffic records. Network performance categories are generated from the bypass network traffic records. Sufficient statistics of network optimization parameters are calculated for the network performance categories. The sufficient statistics of the network optimization parameters are used to generate network optimization parameters to determine data download performances of web applications.Type: GrantFiled: November 30, 2021Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Tejaswini Ganapathi, Shauli Gal, Satish Raghunath, Kartikeya Chandrayana
-
Patent number: 11693853Abstract: System and methods are described for performance analysis of a cloud computing environment. During a capture mode during a production use of a database system, the system captures user requests to access the cloud computing environment, asynchronously writes the user requests in one or more batches to a first database; and moves the user requests in one or more batches to a second database.Type: GrantFiled: October 31, 2019Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Mohammad Jalali, Shivakarthik Subramanyam, Aravind Mamidanna
-
Patent number: 11694220Abstract: In accordance with embodiments, there are provided mechanisms and methods for advertisement distribution using a multi-tenant on-demand database system. These mechanisms and methods for distributing advertisements using a multi-tenant on-demand database system can integrate an advertisement distribution service with the services provided by the multi-tenant on-demand database system. The ability to provide an advertisement distribution service with the services provided by the multi-tenant on-demand database system can enable the distribution of advertisements to take advantage of other data stored by and/or services provided by the multi-tenant on-demand database system.Type: GrantFiled: March 29, 2021Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventor: Sridhar Palakurthy
-
Patent number: 11695806Abstract: Some database systems may implement encryption services to improve the security of data stored in databases or on disks. The systems may implement encryption using multiple encryption keys. For example, a worker server may implement a system call interceptor, such as a filesystem in userspace (Fuse) driver. The system call interceptor may intercept system calls (e.g., associated with query or extract, transform, and load (ETL) jobs) as they enter or exit the kernel. The system call interceptor may determine whether data sets associated with the jobs are marked for encryption, and may perform an encryption process on the data sets. A worker may encrypt and store data sets on a worker disk or at a file store, or may retrieve and decrypt the data sets. The system may additionally manage encryption keys, and may provide mechanisms for archiving or revoking encryption keys while maintaining user access to stored data sets.Type: GrantFiled: October 11, 2019Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Saptarshi Roy, Ryan Lamore, Ankush Gulati, Navya Sruti Sirugudi
-
Patent number: 11695773Abstract: Disclosed herein are system, method and computer readable storage medium for enabling access control to be performed on messages received in a first-party (corporate) data center from a third-party (cloud) data center. Based on a received update request from an update service in the third-party (cloud) data center, an access control system (“ACL”) controller generates an ACL entry for enabling access to a first-party (corporate) data center from a system, within the third-party data center where a system configuration change was performed by a cloud platform. The ACL controller then transmits the ACL entry to one or more devices within the first-party data center, enabling access from the updated system hosted in the third-party data center.Type: GrantFiled: September 28, 2020Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Barrett Allen Weisshaar, Luis Campo Giralte
-
Patent number: 11695721Abstract: An apparatus, method and computer program product may be provided for updating a graph-based knowledge representation data structure using one or more conversation segments. Updating a graph-based knowledge representation data structure may include receiving a conversation segment. The conversation segment may comprise one or more group-based communication messages and one or more sending user identifiers of the one or more group-based communication messages. Updating a graph-based knowledge representation data structure may further include identifying the one or more sending user identifiers of each group-based communication message of the conversation segment. Updating a graph-based knowledge representation data structure may further include determining one or more user identifiers of the sending user identifiers that satisfy conversation participation criteria.Type: GrantFiled: August 31, 2021Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Jerry Talton, Andrew S. Morrison, Japinder Singh, Jon Katzur, John Gallagher
-
Patent number: 11695559Abstract: A multi-tenant computer system implements a platform for providing data protection scopes to shared infrastructure services according to a nested tenant model that permits a hierarchy having a plurality of levels. The multi-tenant computer system provisions data protection scopes for cloud products, service products, cloud product tenants, service products operating in the context of cloud products, service products operating in the context of cloud product tenants, and combinations of the foregoing.Type: GrantFiled: September 30, 2019Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Benjamin Busjaeger, Koson Thambundit, Jeremy Horwitz, Michael Sgroi, Jeffrey M. Bergan, Benjamin James Fry, Brian Robert McNamara
-
Patent number: 11695727Abstract: A method for data processing that includes receiving, from a service that manages communications between a communication process flow management service and a communication platform, a request indicating metadata from the communication platform, information associated with a tenant of a multi-tenant system, a user identifier, or a combination thereof. The method may further include performing, based on the request, one or more actions on a communication process flow that controls electronic communications between the tenant and a set of users corresponding to the tenant. The method may further include generating a data object related to the communication process flow based on performing the one or more actions. The method may further include transmitting, to the communication platform, a message that is configured to cause posting of the data object into a communication channel of the communication platform.Type: GrantFiled: January 26, 2022Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Aaron Popelka, William Robert Jennings, II, Andrew Short
-
Patent number: 11693648Abstract: A mobile application development environment may be maintained in association with a computing platform. A request to produce a binary of a first mobile application may be processed. The binary and a package configurable to cause the binary to have code-sign credentials associated with a first organization when the binary is uploaded to a mobile application provider may be produced. The binary and the package may be provided to the first organization.Type: GrantFiled: September 9, 2022Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Claudia Brak, Steven Holly, Brian Simmons, Jayal Mehta, Urvin Thakkar
-
Patent number: 11687503Abstract: Disclosed herein are system, method, and computer program product embodiments for creating an enterprise data model that defines entities and relationships between the entities spanning multiple environments and for deploying and maintaining artifacts across the environments using metadata specified in the enterprise data model. By embedding metadata that describes foreign key references within an enterprise data model, a unifying enterprise data model may manage artifacts across multiple domains while implementing a physical, cross-domain, data architecture. Such an enterprise data model may provide an organization with a 360-degree view of the information harnessed across the organization's technical landscape and may allow the organization to easily rollout a comprehensive data warehousing solution.Type: GrantFiled: January 7, 2022Date of Patent: June 27, 2023Assignee: Salesforce, Inc.Inventor: Lars Martinsson
-
Patent number: D990495Type: GrantFiled: August 13, 2021Date of Patent: June 27, 2023Assignee: Salesforce, Inc.Inventor: Michael Diffenderfer
-
Patent number: D991268Type: GrantFiled: January 29, 2021Date of Patent: July 4, 2023Assignee: Salesforce, Inc.Inventors: Tori Rice, Matthew Bahrenburg, Darshil Vipul Vora