Patents Assigned to salesforce, Inc.
  • Patent number: 11677620
    Abstract: Computing systems, for example, multi-tenant systems create data centers in a cloud platform using a cloud platform infrastructure language that is cloud platform independent. The system receives a cloud platform independent declarative specification describing a new datacenter to be created and a customization specification for customizing the data center. The system compiles the declarative specification along with the customization specification to generate a metadata representation of the data center. The metadata representation is used to generate a data center on a target cloud platform. Different customization specifications can be provided to generate different customized datacenters based on the same declarative specification. For example, the different customized data centers may implement different policies, for example, network policies, security policies, and so on.
    Type: Grant
    Filed: March 4, 2022
    Date of Patent: June 13, 2023
    Assignee: Salesforce, Inc.
    Inventors: Sriram Srinivasan, Joshua Paul Meier, Varun Gupta, Mayakrishnan Chakkarapani, Neil Natarajan
  • Patent number: 11675890
    Abstract: A method of provisioning organization users in a multi-tenant database system includes receiving a request via a single sign-on protocol from an organization user to create a new multi-tenant database user account for access to the multi-tenant database system. The method retrieves rules that specify how to derive user permissions for access to the multi-tenant database system from stored user attributes of the organization user. The method continues with applying the rules to the stored user attributes to determine permissions for the users to access particular objects in the multi-tenant database system, and creating the new user account with the determined user permissions for access to the multi-tenant database system.
    Type: Grant
    Filed: December 29, 2020
    Date of Patent: June 13, 2023
    Assignee: Salesforce, Inc.
    Inventor: Jong Lee
  • Patent number: 11676015
    Abstract: Systems, devices, and techniques are disclosed for recommendations using a transformer neural network. User activity data including items and actions associated with users and a catalog including descriptions of the items may be received. User vectors for the users, item vectors for the items and action vectors the actions may be generated by applying singular vector decomposition to the user activity data. Sequence vectors may be generated based on item vectors and the action vectors. Transformer vectors may be generated by applying a text-to-text transferring transformer to descriptions of the items. Similarity vectors may be generated based on the transformer vectors. Merged vectors may be generated by merging the sequence vector, transformer vector, and similarity vector for items. A set of probabilities may be determined by inputting the user vector for the user, merged vectors for the items, and sequence vectors for the actions to a transformer neural network.
    Type: Grant
    Filed: May 28, 2020
    Date of Patent: June 13, 2023
    Assignee: Salesforce, Inc.
    Inventors: Arthur Zhang, Joshua Correa
  • Patent number: 11675758
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating early detection and warning for system bottlenecks in an on-demand services environment according to one embodiment. In one embodiment and by way of example, a method includes detecting waits during processing of a query within a processing pipeline, wherein the waits include one or more of application-specific waits and database-specific waits; diagnosing the waits to identify a wait that has turned into a bottleneck; classifying one or more types of issues causing the wait to turn into the bottleneck; generating an alert having associated information detailing the issues based on the one or more types and a location of the wait within the processing pipeline; and transmitting the alert to facilitate correction activities.
    Type: Grant
    Filed: June 21, 2021
    Date of Patent: June 13, 2023
    Assignee: Salesforce, Inc.
    Inventors: Pratheesh Ezhapilly Chennen, Vishwajit Kumar, Siddharth Samant
  • Patent number: 11677701
    Abstract: Techniques for modifying a period of time that data, associated with a characteristic, transmitted via a communication platform is retained are described. A data retention rule can include a first period of time for retaining data transmitted via the communication platform, in association with an organization. The first user can additionally establish a specific data retention rule associated with data associated with a particular characteristic. The specific data retention rule can include an instruction to store communications including the particular characteristic for a second time period that is different from the first time period associated with the data retention rule. The communication platform can receive data from a second user computing device associated with the second user of the organization. Based on a determination that the data is associated with the characteristic, the communication platform can store the data according to the data retention rule specified for such data.
    Type: Grant
    Filed: July 8, 2021
    Date of Patent: June 13, 2023
    Assignee: Salesforce, Inc.
    Inventors: Max Baez, Pooja Menta, Stephen Michael Hamrick
  • Patent number: 11671392
    Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.
    Type: Grant
    Filed: May 17, 2021
    Date of Patent: June 6, 2023
    Assignee: Salesforce, Inc.
    Inventors: Siddhi Soman, Jessica Fain, Ugochukwu Douglas Chukwu, Nicole Fish, Sri Mahesh Vutukuri, Beau Carlborg, Matthew Hodgins, Zach Forrest y Salazar, Corey Baker
  • Patent number: 11669522
    Abstract: A system and method for customized scheduling of sources, including breaking down a source of content into at least two categories, including posts and engagements, and gathering content related to a specific source. A scheduler handles scheduling of posts and engagement for a single source and entities that are due to be crawled are sent to a scheduling queue, in which each content type for a source can have its own queue. A process points to the correct scheduler queue in order to request content to be crawled, attaches to the proper queue, processes requests, queries the social network for content, parses the response and sends any new data to be saved to the system.
    Type: Grant
    Filed: January 24, 2022
    Date of Patent: June 6, 2023
    Assignee: Salesforce, Inc.
    Inventors: Stuart Douglas McClune, Michael Gordon Luff
  • Patent number: 11669767
    Abstract: A set of data for training a machine learning system can be modified to improve its performance. An item of information can be transmitted. A message can be transmitted that includes an explanation of a determination, by the machine learning system, to transmit the item of information from among a plurality of items of information. A first set of data can have been used to train the machine learning system. A signal can be received that includes an indication of a usefulness of the message, to a user of a user device, in making a decision to perform an action based on a knowledge associated with the item of information. The first set of data can be modified, in response to a receipt of the signal, to produce a second set of data. The machine learning system can be caused to be trained using the second set of data.
    Type: Grant
    Filed: August 15, 2019
    Date of Patent: June 6, 2023
    Assignee: Salesforce, Inc.
    Inventors: Mayukh Bhaowal, Leah McGuire, Kin Fai Kan, Christopher Rupley, Xiaodan Sun, Michael Weil, Subha Nabar
  • Publication number: 20230168955
    Abstract: Methods and systems are provided for processing a stream of incoming messages sent from a specific input message source and validating each incoming message of that stream before sending them to a specific target system.
    Type: Application
    Filed: November 30, 2022
    Publication date: June 1, 2023
    Applicant: Salesforce, Inc.
    Inventors: Steven Joseph Crouse, Charles Cox
  • Patent number: 11663517
    Abstract: A system may automatically generate a predictive machine learning model by automatically performing various processes based on an analysis of the data as well as metadata associated with the data. The system may accept a selection of data and a prediction field from the data. The system may automatically generate a set of features based on the data and may automatically remove certain features that cause inaccuracies in the model. The system may balance the data based on a representation rate of certain outcomes. The system may train and select a model based on several candidate models. The system may then perform the predictions based on the selected model and send an indication of the predictions to a user.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: May 30, 2023
    Assignee: Salesforce, Inc.
    Inventors: Sara Beth Asher, John Emery Ball, Vitaly Gordon, Till Christian Bergmann, Kin Fai Kan, Chalenge Masekera, Shubha Nabar, Nihar Dandekar, James Reber Lewis
  • Patent number: 11665173
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.
    Type: Grant
    Filed: October 26, 2020
    Date of Patent: May 30, 2023
    Assignee: Salesforce, Inc.
    Inventors: Michael P. Cadden, Richard Alan Stevens, Ron H. Kimble, Rasmus Mencke, Travis D. Corson, Susan Carol Shanabrook
  • Patent number: 11665080
    Abstract: A data-driven approach to network performance diagnosis and root-cause analysis is presented. By collecting and aggregating data attribute values across multiple components of a content delivery system and comparing against baselines for points of inspection, network performance diagnosis and root-cause analysis may be prioritized based on impact on content delivery. Recommended courses of action may be determined and provided based on the tracked network performance analysis at diagnosis points.
    Type: Grant
    Filed: August 23, 2022
    Date of Patent: May 30, 2023
    Assignee: Salesforce, Inc.
    Inventors: Shauli Gal, Satish Raghunath, Kartikeya Chandrayana, Gabriel Tavridis, Kevin Wang
  • Patent number: 11663642
    Abstract: Systems and methods are provided for receiving at least a first query color, and searching an electronic catalog including a plurality of product images for the first query color to determine a similarity measure between the first query color and a product image of a plurality of product images. The similarity measure may be determined by determining a Euclidean distance between values in a three-dimensional color space for the first query color and a target color of the product image, and determining the similarity measure between the query color and the product image by determining a sum of the similarity measures from all target colors on the product image, weighted by the coverage of each target color. The search results may be transmitted based on the searching of the electronic catalog including the plurality of product images for the first query color.
    Type: Grant
    Filed: October 7, 2019
    Date of Patent: May 30, 2023
    Assignee: Salesforce, Inc.
    Inventors: Michael Sollami, Yang Zhang
  • Patent number: 11663207
    Abstract: Systems, devices, and techniques are disclosed for translation of tenant identifiers. A record may be received. A value of a tenant identifier for the record may be determined from a key for the record or a scan descriptor. The value of the tenant identifier in the key for the record may be replaced with a new value for the tenant identifier. A bitmap stored in a record header of the record may be used to identify columns of the record that stored an encoded value of the tenant identifier. An encoded new value of the tenant identifier may be stored in columns identified by the bitmap stored in the record header that include an attribute indicating that tenant identifier translation is enabled.
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: May 30, 2023
    Assignee: Salesforce, Inc.
    Inventor: Thomas Fanghaenel
  • Patent number: 11663070
    Abstract: A system stores logs representing events that occur in the system based on executable instructions executed by the system, for example, by processes executing within the system or by applications. The system analyzes the logs to determine the root cause of the error or event that resulted in generation of the log. The system clusters logs to determine clusters of logs. The system analyzes logs of each cluster to determine a root cause of errors resulting in logs belonging to the cluster. For any new error log that is received, the system determines the cluster to which the error log belongs and takes action based on the root cause associated with the cluster, for example, sending an alert message or performing automatic remediation.
    Type: Grant
    Filed: January 13, 2022
    Date of Patent: May 30, 2023
    Assignee: Salesforce, Inc.
    Inventor: Siddharth Srivastava
  • Patent number: 11663322
    Abstract: Computer programming code may be executed via look ahead execution in a virtual machine. The computer programming code may include a first instruction to retrieve data stored in an on-demand computing services environment and a second instruction to transmit the data to a recipient. The first instruction, the second instruction, and the data may be evaluated to determine whether the execution of the computer programming code constitutes acceptable use of the on-demand computing services environment. When it is determined that the execution of the computer programming code does not constitute acceptable use of the on-demand computing services environment, further execution of the computer programming code may be halted.
    Type: Grant
    Filed: October 1, 2021
    Date of Patent: May 30, 2023
    Assignee: Salesforce, Inc.
    Inventor: Michael Cervantez
  • Patent number: 11657179
    Abstract: Methods, systems, and devices for processing private data using a workflow action are described. A method may include identifying, at a user device that is authenticated to access a local system, an action of a workflow that is running on an external server that is external to the local system. The action may involve processing private data stored within the local system. The method may further include receiving, at the user device, a direct data query associated with the action, the direct data query including a set of encoded instructions that are self-extracting upon being executed by a browser of the user device. The method may further include executing, by the browser of the user device, the set of encoded instructions to directly access the private data and transmitting an indication of a result of the action based on directly accessing the private data.
    Type: Grant
    Filed: April 15, 2021
    Date of Patent: May 23, 2023
    Assignee: Salesforce, Inc.
    Inventors: Douglas Eliot Chasman, David Chungnan Wu, Hugh Francis Cockburn, Alex Edelstein, Antoine Barseni, Franck Thomas, Antoine Magnier, Nhi Nguyen, Benoit Dufourd, Samantha Reynard, Samuel William Bailey
  • Patent number: 11657511
    Abstract: Disclosed herein are system, method and computer readable storage medium for detecting space suitable for overlaying media content onto an image. The system receives an image which may be an image or a video frame. The image is processed using a number of image processing techniques in order to automatically propose spaces for inserting media content onto the image. The proposed spaces may then be further analyzed using a heuristics-based approach to select bounding boxes for inserting media content. Subsequently, one or more media content items may be selected for insertion onto the bounding boxes on the image. The system may then cause a display of the image with the selected media content item overlaid onto the image within the selected bounding boxes.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: May 23, 2023
    Assignee: Salesforce, Inc.
    Inventors: Alan Martin Ross, Jessica Lundin, Michael Reynolds Sollami, Brian J. Lonsdorf, David J. Woodward, Owen Winne Schoppe, Sonke Rohde
  • Patent number: D988336
    Type: Grant
    Filed: July 31, 2020
    Date of Patent: June 6, 2023
    Assignee: Salesforce, Inc.
    Inventors: Scott Pitkin, Pranavkumar Janakbhai Parekh, Alicia Greer, Robert Everetts, Brian Brinegar, Andrew Short, James MacManus
  • Patent number: D988351
    Type: Grant
    Filed: July 31, 2020
    Date of Patent: June 6, 2023
    Assignee: Salesforce, Inc.
    Inventors: Scott Pitkin, Pranavkumar Janakbhai Parekh, Alicia Greer, Robert Everetts, Brian Brinegar, Andrew Short, James MacManus