Patents Assigned to salesforce, Inc.
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Patent number: 11722446Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.Type: GrantFiled: May 17, 2021Date of Patent: August 8, 2023Assignee: Salesforce, Inc.Inventors: Siddhi Soman, Corey Baker, Jessica Fain, Stephen Burgess, Matthew Hodgins, Himanshu Sharma, Sri Mahesh Vutukuri, Nicole Fish
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Patent number: 11720746Abstract: Methods, systems, and devices for data object generation are described. A data service may receive an application programming interface (API) request that indicates a first template, a second template, a data set, and one or more user identifiers. The data service may retrieve the first template and the second template from a template library in response to the API request. The data service may generate a data object based on importing fields from the data set to the second template and linking the second template to the first template in accordance with a mapping between variables in the first template and the fields from the data set. The data service may transmit an API response that includes an identifier of the data object that is accessible to the one or more user identifiers.Type: GrantFiled: September 19, 2022Date of Patent: August 8, 2023Assignee: Salesforce, Inc.Inventors: Elizabeth Merrill Ohsiek, Scott Allan Huhn
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Patent number: 11720825Abstract: The system and methods of the disclosed subject matter provide an experimentation framework to allow a user to perform machine learning experiments on tenant data within a multi-tenant database system. The system may provide an experimental interface to allow modification of machine learning algorithms, machine learning parameters, and tenant data fields. The user may be prohibited from viewing any of the tenant data or may be permitted to view only a portion of the tenant data. Upon generating an experimental model using the experimental interface, the user may view results comparing the performance of the experimental model with a current production model.Type: GrantFiled: January 31, 2019Date of Patent: August 8, 2023Assignee: Salesforce, Inc.Inventors: Sarah Aerni, Luke Sedney, Kin Fai Kan, Till Christian Bergmann
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Patent number: 11722579Abstract: Techniques are disclosed relating to managing dependencies between shared data objects in a database system. In various embodiments, a data storage system may maintain a function cache that is operable to store functions that are accessible to one or more applications hosted by a server system. In response to a request to invalidate a first data type utilized by one or more of these functions, various embodiments may include accessing an inverted index that specifies a mapping between data types and corresponding functions, stored in the function cache, which depend on those data types. Using the inverted index, various embodiments include identifying a set of functions that depend on the first data type and invalidating the set of functions in the function cache such that the set of functions are no longer accessible by the applications.Type: GrantFiled: October 18, 2021Date of Patent: August 8, 2023Assignee: Salesforce, Inc.Inventor: Rui Zhang
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Patent number: 11714694Abstract: A method for failure event notification in an event recordation and distribution system. The method including monitoring each stage of processing of an event by an event publisher manager, detecting a failure of the event to publish in the event recordation and distribution system, and publishing an error event notification to a status stream in response to detecting the failure.Type: GrantFiled: November 8, 2019Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventors: Dan Li, Lawrence Eugenio McAlpin, Brian St. Clair, Alex S. Warshavsky
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Patent number: 11716358Abstract: A system compares two network security specifications expected to implement the same network security policy for a network and identifies possible discrepancies between them. The system generates a representation of relations between subnetworks of the network for each network security specification. The representation efficiently stores permitted connections between subnetworks. The system compares the representations corresponding to the two network security specifications to identify discrepancies across the two network security specifications. If discrepancies are identified across the two network security specifications the system generating a report identifying the discrepancies.Type: GrantFiled: November 3, 2021Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventor: Toan Nguyen
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Patent number: 11714821Abstract: Techniques and structures to facilitate automatic adjustment of a database connection pool, including calculating a first value indicating a number of connections of to be provided by a first of a plurality of application servers, determining whether the first value is equal to a second value previously calculated to indicate the number of connections to be provided by the first application server and adjusting the database connection pool by providing the number of connections to access the database as indicated by the first value upon a determination that the first value is not equal to the second value.Type: GrantFiled: September 15, 2021Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventors: Olumayokun Obembe, Paul Sydell, Da Zhao, Jason Woods, Ashwini Bijwe, Vijay Devadhar, Raksha Subramanyam, Shruti Ashutosh Sharma
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Patent number: 11714923Abstract: Disclosed implementations may include receiving a first communication comprising first content generated by a first user; identifying authentication metadata embedded within the first communication; receiving a second communication generated by a second user, wherein the second communication comprises second content and the authentication metadata; decoding the authentication metadata from the second communication; parsing the first content of the first communication and the second content of the second communication; determining that the first content is different than the second content based at least in part on the parsing; and generating an alteration notification based at least in part on the determining.Type: GrantFiled: April 6, 2021Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventor: John Walter Taschek
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Patent number: 11716380Abstract: Methods, computer readable media, and devices for securely managing interactions between distributed components are provided. One method may include generating a first interaction identifier based on a first component identifier and data to be shared with a second component, storing the first interaction identifier in an interaction data store of the first component, sending a request to the second component including the first component identifier, the first interaction identifier, and the data to be shared with the second component, creating a graph node in an interaction relationship data store based on the first interaction identifier, receiving a response from the second component including a second component identifier, a second interaction identifier, and response data, and adding a relationship edge in the interaction relationship data store connecting the graph node based on the first interaction identifier with a graph node based on the second interaction identifier.Type: GrantFiled: January 28, 2021Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventors: Shrikant Thakare, Shivakarthik Subramanyam
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Patent number: 11714811Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing run-time querying of multi-tenant non-relational database objects. A database system maintains a multi-tenant non-relational database associated with a number of enterprises, a number of records, and a number of data objects for each of the enterprises, each data object having at least one composite key field. A request is received during runtime to query data related to a data object, and the system determines that the data object is defined to be used in associated with a non-relational database. The system then retrieves a metadata model of the data object, determines that the request includes at least one composite key field for the data object, and processes the requery to query data in synchronous fashion. Finally, a query response is provided to the user.Type: GrantFiled: September 27, 2017Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventors: Eli Levine, Samarpan Jain, James Ferguson, Jan Asita Fernando
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Patent number: 11715290Abstract: Machine learning based models recognize objects in images. Specific features of the object are extracted from the image using machine learning based models. The specific features extracted from the image assist deep learning based models in identifying subtypes of a type of object. The system recognizes the objects and collections of objects and determines whether the arrangement of objects violates any predetermined policies. For example, a policy may specify relative positions of different types of objects, height above ground at which certain types of objects are placed, or an expected number of certain types of objects in a collection.Type: GrantFiled: December 21, 2021Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventors: Joy Mustafi, Lakshya Kumar, Rajdeep Dua, Machiraju Pakasasana Rama Rao
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Patent number: 11716289Abstract: Various embodiments of the present disclosure are directed to a group-based communication apparatus that is configured to enable end-users (e.g., non-admin users) to initiate, by way of client devices, generation of a shareable resource associated with a group-based communication resource identifier to efficiently authorize communication between client devices associated with different organization identifiers in group-based communication interfaces associated with a shared group-based communication resource identifier.Type: GrantFiled: March 21, 2022Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventors: Michael Montazeri, Shanan Delp, Matthew Hodgins, Elizabeth Clemenson, Andrew Schmidt, Lauren Bosak Wagner, Joan Gamell Farre, Gregg Horton, Yingyu Sun, Anna Kalkanis
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Patent number: 11715144Abstract: A prediction model in a database system may be configured to predict, for a given object instance, a respective probability of acceptance for each of a plurality of recommendations. A determination may be made as to whether the prediction model is associated with sufficient training data to produce predictions at a designated accuracy rate. When it is determined that the prediction model is not associated with sufficient training data, for each of a first set of object instances a respective first message may be sent that includes a respective first one of the recommendations determined based on a static ranking rule applying one or more criteria to one or more object fields associated with the respective object instance. The prediction model may be updated to include additional training data based on a plurality of responses corresponding to a respective first one of the recommendations.Type: GrantFiled: May 24, 2019Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventors: Tejas Sanghavi, Marco Casalaina
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Patent number: 11715110Abstract: Some embodiments comprise integrating information from a social network into a multi-tenant database system. A plurality of information from the social network is retrieved, using a processor and a network interface of a server computer in the multi-tenant database system, wherein the plurality of information is associated with a message transmitted using the social network. Metadata related to the transmitted message is generated, using the processor. A conversation object is generated, using the processor, based on the plurality of information associated with the transmitted message and the metadata related to the transmitted message. The conversation object is then stored in an entity in the multi-tenant database system, using the processor of the server computer.Type: GrantFiled: June 15, 2022Date of Patent: August 1, 2023Assignee: Salesforce, Inc.Inventor: Chet Chauhan
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Publication number: 20230237499Abstract: An interaction message may be received as part of a digital interaction between the database system and a remote computing device. A public trust ledger identifier associated with the interaction message may be determined. A non-fungible preference token recorded in a public trust ledger within a wallet owned by the public trust ledger identifier may be identified. The non-fungible preference token may include one or more preference values identifying preference information for a user associated with the public trust ledger identifier. An updated preference value based at least in part on the digital interaction. An instruction to update the non-fungible preference token to include the updated preference value may be sent to the public trust ledger.Type: ApplicationFiled: January 24, 2023Publication date: July 27, 2023Applicant: Salesforce, Inc.Inventor: Prithvi Krishnan PADMANABHAN
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Patent number: 11709869Abstract: Methods, computer readable media, and devices for dynamically identifying and associating disparate records are disclosed. One method may include receiving a first set of association criteria, identifying a first source object and a first target object based on the first set of association criteria, creating a first association object indicating an association between the first source object and the first target object, storing the first association object, receiving a second set of association criteria, identifying a second source object and a second target object based on the second set of association criteria, and creating a second association object.Type: GrantFiled: July 30, 2021Date of Patent: July 25, 2023Assignee: Salesforce, Inc.Inventors: Samuel Louis Kligman, Zhijian Huang, Vinodh Rajagopal, Sunil Dixit, Sriram Gopalan, Liang Xie, Bowen Wang
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Patent number: 11711404Abstract: A communication platform may comprise different systems for helping a user discover features of the platform. However, the systems may generate different results. An application programming interface (API) may receive such outputs and may be configured to select between the outputs based on detecting a state at a user's computing device and/or using a machine-learned model to weight the outputs and/or probabilities associated therewith using a target metric. The API may then rank the outputs and select from among them based at least in part on the target metric.Type: GrantFiled: October 30, 2020Date of Patent: July 25, 2023Assignee: Salesforce, Inc.Inventors: Aaron Mauer, Alexander Nicholas Johnson, Adam Oliner, Zhifeng Deng
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Patent number: 11709814Abstract: Techniques are disclosed relating to building an in-memory multi-level data structure useable to determine presence or absence of key ranges in files consisting of database records. In various embodiments, a computer system operates a database, including maintaining a set of records having a set of corresponding keys that are accessible in key-sorted order and generates a multi-level data structure that facilitates key range lookups against the set of records. The generating may include accessing ones of the set of keys in key-sorted order and determining, for a particular accessed key that includes a set of characters, an intermediate level within the multi-level data structure and a subset of the characters of the particular accessed key for insertion. The computer system may insert, starting at the intermediate level, information that identifies the subset of characters, with the inserting being performed without traversing any levels before the intermediate level.Type: GrantFiled: October 23, 2020Date of Patent: July 25, 2023Assignee: Salesforce, Inc.Inventors: Rohit Agrawal, Aditya Shetty, Kaushal Mittal, Terry Chong, Thomas Fanghaenel, Vaibhav Arora
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Patent number: 11711353Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products that are configured to provide authenticated access to a service application. The embodiments disclose an apparatus and system configured to launch an authenticated service application session in response to capturing authentication success rendering comprising visual authentication indicia. The authentication success rendering is a captured via a user device display, and includes visual authentication indicia. To facilitate rendering of the authentication success rendering, embodiments output a browser sign-in session request configured to launch a browser sign-in session associated with a browser application. Additionally, to facilitate capturing the rendering, embodiments initiate a display recorder module configured to capture, during the browser sign-in session and via the user device display, authentication success rendering comprising visual authentication indicia.Type: GrantFiled: December 6, 2019Date of Patent: July 25, 2023Assignee: Salesforce, Inc.Inventor: Jeremy Apthorp
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Patent number: 11709735Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.Type: GrantFiled: November 15, 2022Date of Patent: July 25, 2023Assignee: Salesforce, Inc.Inventor: Mark F. Wilding