Patents Assigned to Service
  • Patent number: 12361950
    Abstract: Various embodiments of the present disclosure relate generally to providing services to users via communication channels. More specifically, various embodiments of the present disclosure relate to systems and methods for modifying, updating, and/or changing communication channel interactions based on the tracking or listening for events within other communication channels.
    Type: Grant
    Filed: April 24, 2024
    Date of Patent: July 15, 2025
    Assignee: United Services Automobile Association (USAA)
    Inventors: Matthew Patrick Stone, Zachary Taylor Pingel, Boyd Alan Hutton
  • Patent number: 12361209
    Abstract: Systems and methods of the present disclosure enable database search. The systems and/or methods may include receiving a search query that includes an input document having text. Word embeddings are generated within the input document, where the word embeddings include vector representations of words in the text of the input document. An average input document word embedding vector is determined for the word embeddings of the input document. A set of stored documents is accessed, where each stored document includes a stored text has a particular average stored document word embedding vector. A similarity model is used to determine a similarity metric measuring the similarity between the input document and each stored document based on the average input document word embedding vector and the particular average stored document word embedding vector of each stored document.
    Type: Grant
    Filed: May 20, 2024
    Date of Patent: July 15, 2025
    Assignee: Capital One Services, LLC
    Inventors: Cruz Vargas, Phoebe Atkins, Alexander Lin, Joshua Edwards, Lin Ni Lisa Cheng, Rajko Ilincic, Max Miracolo, Brian McClanahan
  • Patent number: 12360763
    Abstract: Systems and methods are disclosed for providing a CI/CD pipeline that decouples delivery of product configuration changes from code and similar changes, otherwise bundled/handled together with such configuration changes, for delivery to a running application in production. An exemplary method may include configuring components of CI/CD application in production to subscribe to application updates during runtime; processing an update to the application; processing/handling the update to process only configuration changes for propagation to subscribed components; validating the configuration changes; and instructing a workflow engine to: determine whether the configuration changes are needed for each component, update the components in runtime memory, if so, and provide the validated changes as an update in a next processing cycle to deploy such changes during the runtime.
    Type: Grant
    Filed: May 14, 2024
    Date of Patent: July 15, 2025
    Assignee: Capital One Services, LLC
    Inventors: Stalin D'Souza, Charles Wang, Stephen Mendez
  • Patent number: 12362165
    Abstract: Apparatuses are disclosed which include a lamp assembly having a germicidal lamp configured to emit ultraviolet light and a base supporting the germicidal lamp. The apparatuses further include a support structure holding operational components for the apparatus and an automated actuator for moving the base and the germicidal lamp relative to the support structure. In addition, the apparatuses include a processor and a storage medium having program instructions which are executable by the processor for activating the automated actuator such that the base and the germicidal lamp are repositioned relative to the support structure while the germicidal lamp is emitting ultraviolet light.
    Type: Grant
    Filed: December 5, 2024
    Date of Patent: July 15, 2025
    Assignee: Xenex Disinfection Services Inc.
    Inventors: Mark A. Stibich, James B. Wolford, Alexander N. Garfield, Martin Rathgeber, Eric M. Frydendall
  • Patent number: 12357774
    Abstract: A capsule for a heat-not-burn (HNB) aerosol-generating device may include a first heater, a second heater, and a frame sandwiched between the first heater and the second heater, and a cannabinoid-containing material. The frame may define open spaces therein and have a rigidity that is adequate to support the first heater and the second heater. The open spaces within the frame may be interconnected and sized for aerosol-permeability and capillary action.
    Type: Grant
    Filed: December 2, 2022
    Date of Patent: July 15, 2025
    Assignee: Altria Client Services LLC
    Inventors: Gregory Griscik, Raymond W. Lau, Eric Hawes
  • Patent number: 12361030
    Abstract: Systems and methods for managing change requests are disclosed. A system for managing change requests may include a memory storing instructions and at least one processor configured to execute instructions to perform operations including: receiving, from a client device, a change request; routing the change request to a first similarity determination pipeline, based on the first classification, identifying an implementation device; and transmitting the change request to the implementation device. The first similarity determination pipeline may be configured to: extract at least one first request element from the change request; determine a first group of change requests based on the at least one first extracted request element; determine a first similarity metric between the change request and the first group of change requests; and determine a first classification of the change request based on the first similarity metric.
    Type: Grant
    Filed: April 11, 2024
    Date of Patent: July 15, 2025
    Assignee: Fidelity Information Services, LLC
    Inventor: Ranadhir Ghosh
  • Patent number: 12362474
    Abstract: Disclosed herein is a method for communicating between platforms, comprising the steps of initializing a first platform and a second platform; optically tracking a movement of the second platform by the first platform; and optically communicating bi-directionally between the first platform and the second platform. Disclosed herein is an optical communication device comprising various elements including but not limited to: a processor configured to provide at least a tracking mode and a communications mode; an input-output interface coupled to the processor; an electro-optic controller coupled to the input-output interface; an acquisition-tracking portion coupled to the electro-optic controller; and a communication portion coupled to the electro-optic controller.
    Type: Grant
    Filed: June 2, 2023
    Date of Patent: July 15, 2025
    Assignee: 4S-Silversword Software and Services, LLC
    Inventors: William Robert Allen Ziegler, Ronald H. Smith
  • Patent number: 12360536
    Abstract: Currently teleconferencing robotic systems available are not smart and unable to navigate based on specific path and fail to focus on presenter based on overall environment. This disclosure relates to method of dynamic localization of a telepresence robot based on plurality of live markers. A plurality of images is received from an image capturing device connected to the telepresence robot. The plurality of images is processed to identify the plurality of live markers in a path of the telepresence robot. A binary matrix is decoded to identify at least one identifier (ID) associated with the at least one live marker from the plurality of live markers. A plurality of parameters is identified based on the at least one ID associated with the at least one live marker. A further path is dynamically localized to navigate the telepresence robot based on the plurality of parameters and the plurality of live markers.
    Type: Grant
    Filed: August 3, 2022
    Date of Patent: July 15, 2025
    Assignee: Tata Consultancy Services Limited
    Inventors: Robin Tommy Kulangara Muriyil, Swapnil Kalhapure
  • Patent number: 12363741
    Abstract: The technologies described herein are generally directed to providing radio resources to facilitate a predicted transition to active mode by idle user equipment in a fifth generation (5G) network or other next generation networks. An example method can include predicting that a user equipment of a group of user equipment in an idle mode will transition to an active mode after passage of a time duration, starting from the predicting, that is lower than a time threshold. The method can further include identifying base station equipment that is able to provide coverage to the user equipment during the passage of the time duration before the user equipment transitions to the active mode. Further, the method can include prioritizing allocation of, within the group of user equipment, an antenna resource of the base station equipment to provide the coverage to facilitate an active mode connection by the user equipment to the base station equipment.
    Type: Grant
    Filed: May 31, 2022
    Date of Patent: July 15, 2025
    Assignees: AT&T Intellectual Property I, L.P., AT&T Intellectual Property II, L.P., AT&T Technical Services Company, Inc., AT&T Mobility II LLC
    Inventors: Kurt Huber, Thomas Henderson, Daniel Vivanco, Julius Fodje
  • Patent number: 12361281
    Abstract: Methods and systems for inducing model shift in a malicious computer's machine learning model is disclosed. A data processor can determine that a malicious computer uses a machine learning model with a boundary function to determine outcomes. The data processor can then generate transition data intended to shift the boundary function and then provide the transition data to the malicious computer. The data processor can repeat generating and providing the transition data, thereby causing the boundary function to shift over time.
    Type: Grant
    Filed: August 23, 2018
    Date of Patent: July 15, 2025
    Assignee: Visa International Service Association
    Inventors: Ajit Gaddam, Ara Jermakyan, Pushkar Joglekar
  • Patent number: 12360266
    Abstract: An acoustic transducer includes a substrate element having a first side, and a second side opposite the first side. The acoustic transducer also includes first and second piezoelectric elements coupled to the first side, and third and fourth piezoelectric elements coupled to the second side. The first piezoelectric element has a first polarity, and the second piezoelectric element has a second polarity different than the first polarity. The third piezoelectric element has a third polarity, and the fourth piezoelectric element has a fourth polarity different than the third polarity.
    Type: Grant
    Filed: September 14, 2021
    Date of Patent: July 15, 2025
    Assignee: Halliburton Energy Services, Inc.
    Inventors: Jiajun Zhao, Jing Jin, Ruijia Wang, Chung Chang
  • Patent number: 12363222
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: January 18, 2024
    Date of Patent: July 15, 2025
    Assignee: United Services Automobile Association (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Patent number: 12358766
    Abstract: Conventional vehicle lifts typically operate at a standard speed that is statically configured for the system, which may result in vehicles that are below the weight rating for the lift being raised at the standard speed while the lift motor is capable of safely raising at greater speeds. A set of lift controls may be configured to determine the load on the motor by a vehicle of an unknown weight during operation at a standard lift speed and use such information to determine a potential speed that the motor may raise the vehicle at while staying within safe operational levels for the motor. One or more of a magnitude of electrical power drawn, a pressure generated by a hydraulic lifting, or a sensed vehicle weight may be used to provide an indication of load on the motor and/or a higher potential speed.
    Type: Grant
    Filed: December 30, 2024
    Date of Patent: July 15, 2025
    Assignee: Vehicle Service Group, LLC
    Inventors: Austin Deuerling, Doug Spiller, Ron Schneider, John Uhl, Gerry Lauderbaugh, Robert Elliott, Darian Smith, Doug Brown, Jason Stewart
  • Patent number: 12360812
    Abstract: Methods, systems, and computer program products are provided for dynamic data allocation to nodes in distributed systems. The method may include storing data blocks at nodes; receiving, from the nodes, node health data associated with the nodes; and for a data block, performing a dynamic data allocation including: receiving, from a node on which that data block was stored, age data associated with an age of that data block; receiving, from each client that accessed that data block at the node, network latency data associated with a network latency of that client for accessing that data block; generating, based on (i) the node health data, (ii) the age data, and (iii) the network latency data, a node assignment for that data block; and in response to determining that the node assignment is different than a current node, moving that data block from the current node to the node assignment.
    Type: Grant
    Filed: November 30, 2023
    Date of Patent: July 15, 2025
    Assignee: Visa International Service Association
    Inventors: Shivam Mohan, Sudharshan Krishnakumar Gaddam
  • Patent number: 12360984
    Abstract: A method is disclosed. The method includes receiving, by a second entity computer associated with a second user from a first entity computer associated with a first user, a push transaction message comprising a value and link data for a transaction. The method also comprises transmitting, by the second entity computer to a directory computer in communication with a database storing supplemental data associated with the transaction and other transactions, a request for the supplemental data associated with the transaction, the request comprising link data. The method also includes receiving, by the second entity computer, the supplemental data from the directory computer, and providing, by the second entity computer to the second user via a second user device, the supplemental data along with a notification of an action caused by the push transaction message.
    Type: Grant
    Filed: February 2, 2024
    Date of Patent: July 15, 2025
    Assignee: Visa International Service Association
    Inventors: Srinivas Vadhri, Wenhai Pan
  • Patent number: 12360992
    Abstract: Methods and systems are for using machine learning models to locate information in an organizational graph. A search system may use techniques described herein to determine relevant data (e.g., organizational knowledge) to retrieve from a knowledge graph for input to a machine learning model. The search system may retrieve more relevant data from the knowledge graph through the use of time data that may enable the search system to avoid outdated information. The search system may also limit the data that may be used in determining an answer to a query. By doing so, the search system may be able to answer queries more efficiently (e.g., using less computing resources, less processing power, etc.).
    Type: Grant
    Filed: April 12, 2021
    Date of Patent: July 15, 2025
    Assignee: Capital One Services, LLC
    Inventors: Mackenzie Sweeney, Christopher Bruss, Antonia Gogoglou
  • Patent number: 12361026
    Abstract: Methods, systems, and apparatuses for generating notifications corresponding to queries submitted for execution by virtual warehouses are described herein. A request to execute a query may be received. An execution plan, for the query, may be identified. A processing complexity for the query may be predicted based on the query and the execution plan. A notification may be generated based on the processing complexity meeting an alert threshold. A user device may display the notification. A response to the notification comprising a selection of a first virtual warehouse, of a plurality of virtual warehouses, to execute the query may be received.
    Type: Grant
    Filed: March 6, 2024
    Date of Patent: July 15, 2025
    Assignee: Capital One Services, LLC
    Inventors: Praveen Kandukuri, Syed Salim, Karamchandradatt Hardatt, Nagender Gurram, Ganesh Bharathan, Yudhish Batra
  • Patent number: 12359108
    Abstract: A liquid additive composition comprising (i) a biopolymer gum and (ii) a latex, wherein a ratio of biopolymer gum to latex ranges from about 1:50 to about 1:500. A method of preparing a liquid additive composition comprising contacting a biopolymer gum and a latex to form a mixture wherein a ratio of biopolymer gum to latex ranges from about 1:60 to about 1:500. A method of servicing a wellbore penetrating a subterranean formation comprising placing a treatment fluid comprising (i) a biopolymer gum and (ii) a latex into the wellbore and/or the subterranean formation, wherein a ratio of biopolymer gum to latex ranges from about 1:50 to about 1:500.
    Type: Grant
    Filed: January 3, 2024
    Date of Patent: July 15, 2025
    Assignee: Halliburton Energy Services, Inc.
    Inventors: William Cecil Pearl, Travis Allen Patterson, Samuel J. Lewis
  • Patent number: 12360300
    Abstract: A detachable ultraviolet (UV) protector shield. In one embodiment, the detachable UV protector shield device may include a housing configured to at least partially cover a controller display. The housing may include a front face rim; a backplate, wherein at least a portion of the backplate is spaced a distance apart from the front face rim; and one or more walls about at least a portion of a periphery of and disposed between at least a portion of the front face rim and at least a portion of the backplate. The detachable UV protector shield device may further include a UV protection panel attached to the front face rim.
    Type: Grant
    Filed: August 12, 2021
    Date of Patent: July 15, 2025
    Assignee: Air Production & Services Inc.
    Inventors: Kiel L. Locklear, Charles Gilliam, Joseph Strickland
  • Patent number: D1084089
    Type: Grant
    Filed: May 14, 2022
    Date of Patent: July 15, 2025
    Assignee: Tuqu (Huizhou) Technical Service Co., Ltd.
    Inventor: Aizhu Wang