Abstract: A device receives an audio voice mail message, converts the audio voice mail message to a text voice mail message, analyzes the text voice mail message for voice mail information, and provides the voice mail information associated with the audio voice mail message to enable review of the voice mail information.

Abstract: An automated interactive method dynamically identifies an unplanned maintenance task during execution of a planned maintenance task on equipment. A user device displays a maintenance menu system for data entry and access and provides an input relating to unplanned maintenance task discovered on the equipment. The unplanned maintenance task is associated with the planned maintenance task at least with respect to a location. The automated interactive method sequentially processes unplanned maintenance task information based on the input from the user device. The automated interactive method establishes and stores an unplanned maintenance task data record including a selected geographical location, a selected item, a selected work category, a selected task type, a selected task description, and selected component data of the unplanned maintenance task.

Abstract: A system, method and computer program product for allowing users to set-up a separate stored value account on their transaction instrument to fund expenses. The stored value account, referred to herein as a Universal Rollover Account (URA) system, can be funded by check, an Automated Clearing House (ACH), or by charging another card or transaction instrument. Users and/or card-members will be given access to a web portal to manage their Universal Rollover Accounts, including changing their funding method, adding or withdrawing funds, and changing their configuration such that the URA bucket can come before or after other funding accounts in a payment hierarchy.

Abstract: Devices, systems, and methods are provided for alerting a pedestrian, such as a visually impaired pedestrian, of a vehicle in the vicinity. In general, signals are transmitted from a vehicle to a device carried by a pedestrian, such as a mobile terminal. In response, the pedestrian's device may generate an alarm, such as a vibration or an audible alarm, informing the pedestrian that a vehicle is nearby. In some cases, the pedestrian's device may transmit activation signals to the vehicle after receiving the signals from the vehicle. The activation signals may cause speakers on the vehicle to emit an audible alarm, alerting the pedestrian of the presence of the vehicle.

Abstract: A system is provided for connecting an alarm system to a monitoring center through a fiber optic network. The alarm signals may be transmitted through the electrical wiring within a house or other facility through a fiber optic network and the PSTN and/or Internet to the monitoring center. The connection may include a reverse polarity in a pair of ring and tip lines between an interface device of the fiber optic network and a junction element of the alarm system or between the junction element and a controller of the alarm system. The reverse polarity may be created by connecting an end of a ring line into a tip adapter and connecting an end of a tip line into a ring adapter.

Abstract: A system and method may include receiving a media stream via a media delivery network, the media stream comprising a plurality of media segments, measuring a plurality of characteristics of a media segment of the plurality of media segments, and assigning a characteristics score to each of the plurality of characteristics. The system and method may further include applying a filter to the media segment to generate a media segment score based on the characteristics scores and to compare the media segment score with a threshold, and outputting a filtered media stream from the filter.

Abstract: A device receives multiple identifiers associated with a customer of a network, receives multiple products associated with the customer and provided by the network, groups the multiple identifiers into a single customer identifier, and associates the single customer identifier with the multiple products.

Abstract: An approach is disclosed for providing a managed chat session. An agent establishes a chat session with a user for customer support. Information from the user is received via the chat session, wherein the information is used to determine customized content to be presented to the user over the chat session for duration of the chat session.

Abstract: An approach is disclosed for providing a community portal for chat-based support services. Chat sessions corresponding to customer support service are established among multiple users and one or more agents. A community of the users is created during the chat sessions.

Abstract: This application discloses systems, methods, and processes for providing a secure, voice-authenticated form of electronic payment from a device. The described exemplary system provides an infrastructure for receiving an electronic payment request, verifying the request using voice authentication, and allowing or denying the request based on the authentication or non-authentication of the user.

Abstract: Devices, systems, and methods are provided for alerting a driver that a potential hazard is in the vicinity of the driver's vehicle. In general, activation signals transmitted from a vehicle are received at a potential hazard, and hazard signals are, in response, transmitted from the potential hazard to the vehicle. The hazard signals provide an indication of the potential hazard to the driver so that he may be aware of the potential hazard and react accordingly. The indication may be provided to the driver visually, such as on a display of the vehicle, and/or audibly, such as in the form of an audible alert issued by a speaker. The hazard signals may also include one or more characteristics of the potential hazard to provide more information about the potential hazard to the driver, such as the type of potential hazard and/or the degree of danger associated with the potential hazard.

Abstract: The invention provides a water-borne complete inorganic alkali silicate composition capable of solving the problem of gelation occurred in a preservation solution without using anionic organic substances, expanding the range of application dramatically, additionally solving the problem of efflorescence after coating, which is the biggest problem when the molar ratio is low, and furthermore curing at normal temperature without baking, enabling long-lasting effects. The water-borne complete inorganic alkali silicate composition is comprised of a mixture of an alkali metal silicate including a simple or a mixture of potassium silicate or sodium silicate, a colloidal silica, and a simple or a mixture of a sodium phosphate compound or a potassium phosphate compound.

Abstract: The systems and methods for a hybrid telephony service may provide a plurality of user accounts that each user may have a circuit-based telephony service identifier, a packet-based telephony service identifier and a mapping instruction for the user account. The systems and methods for a hybrid telephony service may further provide a service control component to query the user account database to retrieve the mapping instruction for a telephony service identifier.

Abstract: An approach is disclosed for providing a workflow monitoring system. Monitoring is performed for a non-occurrence of a successful movement by an object through a workflow that includes a plurality of activities. A task corresponding to the object is generated to specify non-movement through the workflow.

Abstract: Systems and methods which utilize antenna pattern or antenna beam scanning techniques to provide communication of payload traffic are shown. A base station radio is provided wireless communication links with a plurality of stations for communication of payload traffic between the base station and stations using a succession of antenna patterns. The antenna patterns are scanned in succession, such as randomly, quasi-randomly, sequentially, or according to a schedule. An antenna pattern scheduler may be used to implement antenna pattern scanning and traffic timing. Cooperative scheduling with respect to a plurality of base stations may be provided. Selection of the plurality of antenna patterns used by a base station is preferably adjusted from time to time, such as based upon environment, usage patterns, etcetera.

Abstract: A fiber optic connector may include a first cover with an integral restraining mechanism and a second cover with a reciprocal restraining mechanism. A fiber optic cable having a ferrule at a terminating end may be placed within the fiber optic connector. A dust cap may be placed on the terminating end of the fiber optic cable. The integral restraining mechanism and the reciprocal restraining mechanism may detachably mate and enclose the terminating end of the fiber optic cable within the fiber optic connector. The fiber optic connector may include one or more gaskets to assist in sealing the connector.

Abstract: A fiber optic drop ribbon is described that can be attached to structures, such as the walls of multi-dwelling units (MDUs), for connecting subscribers to a fiber optic communications network. A number of coated optical fibers are supported by a backing strip of the article having a first and second surface. The first surface is attached to the structure, and the optical fibers are attached to the second surface. A cover strip attaches to the second surface of the backing strip to cover the optical fibers. The cover strip may be removable to provide access to the optical fibers and may reattach to the backing strip following removal. Associated systems and methods are also provided that may include additional components, such as furcation sections, furcation splints, and fiber trays, to facilitate the installation of the article and the connection of subscribers to the fiber optic network.

Abstract: A presentation generator may access one or more data sources structured into data fields. The user may create or modify a template by inserting one or more tags corresponding to data fields in the template. The template may also have one or more processing instructions for indicating the data sources and how the data sources should be queried. The processing instructions may also indicate how the data is to be grouped across various slides, pages, sections, etc. The generator may build the presentation based on the template, its tags, and its processing instructions. The resulting presentation may be accessed by a user-friendly application, such as a word processor, slide program, spreadsheet, report viewer, or other application. The user may update part or all of the presentation using information on the queries and data sources embedded in the presentation itself.

Abstract: There is provided a rotatable cutting tool for supporting at least one knife in at least two alternate angular cutting configurations. The cutting tool includes a body that defines at least one cavity extending generally in a longitudinal direction of the body. Each cavity is configured to support one of the knives at predetermined hook and shear angles, and each cavity can be configured to provide a different hook and/or shear angle.

Abstract: An acoustic logging system with a borehole tool comprising a transmitter assembly and an axially spaced receiver assembly. The transmitter and receiver assemblies are optionally rotatable with respect to each other, depending upon the embodiment of the logging system. The logging system is designed to measure, among other parameters, the velocity (or slowness) and amplitude of shear wave energy induced by the transmitter assembly within formation penetrated by the borehole. These parameters are extracted from full wave acoustic data responses of receiver elements comprising the receiver assembly, and are measured as a function of azimuth around the borehole. These parameters are subsequently used to determine anisotropic properties of the formation, such as the azimuthal direction of formation fracturing with respect to the well borehole. Optional rotation of the transmitter and receiver assemblies minimizes adverse effects of maintaining calibration and balance of multiple transmitters and receivers.