Patents Assigned to Service
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Patent number: 11713409Abstract: The present invention relates to substituted saccharides or glycosides and their use in drilling fluid compositions. The substituted saccharide or glycoside bears a substituent A, a substituent B and a substituent C, wherein the substituent A comprises in its structure a group the substituent B comprises in its structure a group and the substituent C comprises in its structure a unit —NH—R7—. The definition of each group is described in the description. The drilling fluid composition can show good temperature resistance, filtration loss reducing reduction property, pollution resistance, inhibition property, lubricating property or reservoir protection property, and has no biotoxicity.Type: GrantFiled: July 5, 2019Date of Patent: August 1, 2023Assignees: China Petroleum & Chemical Corporation, Sinopec Petroleum Engineering Technology Service Co., Ltd., Drilling Engineering Technology Research Inst. of Sinopec Zhongyuan Petroleum Engineering Co., LTDInventors: Zhonghua Wang, Xiqiang Si
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Patent number: 11715140Abstract: A computer-implemented method and system for streamlining interactions between a customer and a customer service representative of a company. An interaction is commenced between the customer and the customer service representative during which historical data is accessed related to the customer stored in a company controlled computer system responsive to the interaction. The historical data preferably relates to at least one product or service provided by the company to the customer. At least a part of the historical information is displayed to the customer service representative. On the display, a first tab is generated related to the historical data as is a second tab relating to a quote for a new product or service for offering to the customer. The customer service representative is thereafter enabled to switch between displaying the historical data and the quote by selecting the first or second tab, respectively, without having to save the quote.Type: GrantFiled: July 10, 2020Date of Patent: August 1, 2023Assignee: United Services Automobile AssociationInventor: Guy R. Langley
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Patent number: 11713641Abstract: A system is described for forming a debris barrier downhole in a wellbore. The system may include a mandrel, a retrievable downhole tool, and a debris ring. The mandrel may be positionable within a wellbore. The retrievable downhole tool may be positionable around the mandrel to perform tasks downhole in the wellbore. The debris ring may include an expandable material positionable around the mandrel to form a debris barrier. The debris barrier may be formed in response to exposing the expandable material to wellbore fluid.Type: GrantFiled: March 30, 2021Date of Patent: August 1, 2023Assignee: Halliburton Energy Services, Inc.Inventors: Robert Travis Murphy, Samuel Martinez, Michael Linley Fripp, Roderick Brand Falconer
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Patent number: 11715041Abstract: Provided are methods for iteratively refining a training data set which may include training a first predictive model based on a first set of user profiles; determining a classification for each user profile of a second set of user profiles; determining a performance score for the first predictive model; determining to update the first predictive model based on the performance score for the first predictive model; determining a classification for each user profile of the first set of user profiles using the first predictive model; and selecting at least one user profile of the first set of user profiles to include in a removal set of user profiles. In some non-limiting embodiments or aspects, the method may include removing each user profile included in the removal set of user profiles from the first set of user profiles. Systems and computer program products are also provided.Type: GrantFiled: September 27, 2022Date of Patent: August 1, 2023Assignee: Visa International Service AssociationInventors: Olivia Maly, Anubhav Narang, Nuri Vinod Purswani Ramchandani, Spiridon Zarkov, Chuxin Liao
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Patent number: 11712773Abstract: A system and method for machine tool operations optimization is disclosed. The computer based system contains vibrational data for at least one machine tool, where the vibrational data is used to determine optimal machining, parameters for the machine tool and where an amount of profit improvement gained by adopting the optimal machining parameters is calculated.Type: GrantFiled: December 9, 2021Date of Patent: August 1, 2023Assignee: MSC Services Corp.Inventors: James Paul Goettler, Alan P. Yang, David Wayne Barton
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Patent number: 11715097Abstract: The CLOUD-BASED VIRTUAL WALLET NFC APPARATUSES, METHODS AND SYSTEMS (“EAE”) transform user enhanced security transaction initiation requests using EAE components into time-limited, session-specific transaction bounding tokens. In some implementations, the disclosure provides a processor-implemented method of transforming a transaction bounding token request into transaction bounded tokens and purchase authorizations.Type: GrantFiled: October 14, 2020Date of Patent: August 1, 2023Assignee: Visa International Service AssociationInventor: Ayman Hammad
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Patent number: 11715111Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.Type: GrantFiled: September 25, 2018Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventors: Koon Heng Ivan Teo, Volodymyr Orlov, Yazdan Shirvany, Fernando San Martin Jorquera, Francisco Perez Leon, Yoonseong Kim, Mohammad Shami
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Patent number: 11716446Abstract: In some implementations, a system may receive a plurality of video streams, wherein each video stream is associated with a user of a client device, and wherein the plurality of video streams are associated with a virtual session involving the plurality of client devices. The system may process the plurality of video streams to produce a plurality of processed video streams in which backgrounds of the plurality of video streams are removed. The system may generate a virtual environment that includes a common virtual background, wherein the virtual environment is to be associated with the plurality of processed video streams. The system may transmit one or more output video streams that include the virtual environment with the common virtual background and one or more processed video streams of the plurality of processed video streams.Type: GrantFiled: January 10, 2022Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventors: Lee Adcock, Vamsi Kavuri, Jignesh Rangwala, Mehulkumar Jayantilal Garnara, Muthukumaran Vembuli, Santhi Sridharan, Soumyajit Ray, Steven Voltz
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Patent number: 11713669Abstract: Certain aspects and features relate to a system that determines a result or outcome of a diverter drop in terms of whether far field or near-wellbore bridging, plugging, or diversion has been achieved. The system can provide for real-time measurements and real-time decision making in terms of an optimized diverter to be used in a wellbore. A system for diverter diagnostics can includes a pressure sensor and a processing device communicatively coupled to the pressure sensor. A non-transitory memory device includes instructions that are executable by the processing device to measure an onset of diversion pressure response (DPR) waveform and output or store indications of a result or results of a diverter drop. These results can then be used to adjust a particle size distribution for the diverter.Type: GrantFiled: December 31, 2018Date of Patent: August 1, 2023Assignee: Halliburton Energy Services, Inc.Inventors: Chaitanya Mallikarjun Karale, Vladimir Martysevich
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Patent number: 11716418Abstract: Systems and methods are disclosed for generating a dynamic customized script to facilitate communication between a user and a service provider. The method includes receiving, via an interactive voice response (IVR) system, a request from a mobile device associated with at least one user. The contextual information associated with at least one user is processed, in real-time, based, at least in part, on the request. A dynamic customized script specific to the request is generated, in real-time, based, at least in part, on the processing of the contextual information. The request is routed, via the IVR system, to an agent from a pool of agents of the service provider. A presentation of the dynamic customized script is generated in a user interface of a device associated with the agent, wherein the dynamic customized script is step-by-step guidance to the agent for handling the request of at least one user.Type: GrantFiled: January 3, 2022Date of Patent: August 1, 2023Assignee: Fidelity Information Services, LLCInventors: Susheel Nesargi, David Berglund, Glen M. Casey
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Patent number: 11715077Abstract: Computer implemented system and methods are provided for evaluating the effectiveness of personalized automated teller machines. In some embodiments, the system may include a camera, an automated teller machine comprising a user interface based on a user profile and at least one server geographically remote from the automated teller machine. The server may be configured to receive a recorded user interaction, receive transaction data, determine an emotion state, extract environmental data, determine a quality indicator for the recorded user interaction, update a user profile, and transmit to the automated teller machine the updated user profile.Type: GrantFiled: June 28, 2019Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventor: David K Wurmfeld
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Patent number: 11714636Abstract: Described herein are embodiments for managing comments in a program code file. A system may select program code and compile it to an intermediary code. The system may compare the intermediary code to a library of intermediary code snippets associated with comments. Based on the comparison, a system may recognize the code to be obsolete. In some embodiments, a system may generate one or more recommendations to update a code. Based on received feedback regarding a recommendation, a system may accordingly update a code.Type: GrantFiled: September 30, 2021Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventors: Reza Farivar, Kenneth Taylor, Austin Grant Walters, Fardin Abdi Taghi Abad, Anh Truong, Vincent Pham, Jeremy Edward Goodsitt
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Patent number: 11715107Abstract: Systems and methods are provided for providing alerts to a user. The systems and methods may include a financial service provider including a memory device storing instructions. The financial service provider may also include at least one processor configured to execute the instructions to perform a plurality of operations. The operations may include receiving data relating to an activity of a user. The operations may also include identifying a merchant based at least on the received data. The operations may also include accessing historical fraud or disputes data associated with at least one of the user and the merchant. The operations may also include determining whether the received data triggers an alert. The operations may further include sending an alert message to a user device associated with the user when the processor determines that the received data triggers the alert.Type: GrantFiled: May 21, 2021Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventors: Lawrence Douglas, Robert D. Rowley, Philip Kim
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Patent number: 11714601Abstract: Methods and systems described in this disclosure receive a request for assistance from a device associated with a user, launch a conversational virtual assistant on the device, determine at least one potential subject of the request based on information associated with the user and a tab or webpage from which the conversational virtual assistant is launched, receive a verification of the subject of the request, create a contact menu with options for receiving the assistance, and receive a selection of one of the options.Type: GrantFiled: May 31, 2022Date of Patent: August 1, 2023Assignee: United Services Automobile Association (USAA)Inventors: Brett Knight, Jeffrey William Gallagher, Justin Leggett, Andrew P. Jamison
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Patent number: 11716327Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving user input indicating a first user selection of a first form of biometric authentication from a plurality of forms of biometric authentication, providing a first interface for display on a user device, the first interface corresponding to the first form, receiving first biometric data, the first biometric data being provided using the first interface, and selectively enabling communication between the user device and a back-end system based on the first biometric data.Type: GrantFiled: August 29, 2019Date of Patent: August 1, 2023Assignee: United Services Automobile Association (USAA)Inventors: Hoang Trung Vo, John Raymond Harris, Rochelle Ann Tijerina
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Patent number: 11715094Abstract: A device may determine information that identifies a location of a projectable transaction card that is capable of being used to conduct a transaction associated with a merchant. The device may determine that the location of the projectable transaction card matches a location associated with the merchant. The device may identify a virtual transaction number that is unique to the merchant, previously associated with the merchant, unique to an account associated with the projectable transaction card, and to be used in conducting the transaction. The device may provide the virtual transaction number for display on a display screen of the projectable transaction card. The virtual transaction number may not be displayed on the display screen of the projectable transaction card prior to a determination that the location of the projectable transaction card matches the location associated with the merchant.Type: GrantFiled: June 16, 2021Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventor: Sam Taffer
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Patent number: 11713690Abstract: A hydraulic fracturing system is disclosed as including a singular mobile platform of at least one mobile power unit (MPU) and at least one first switch gear that is configured to handle electric power from the MPU. The MPU is configured to generate voltage that matches the capabilities of an electrical bus from the at least one switch gear such that a combined electrical current generated as a result of the generated voltage and required load is provided to the electrical bus to the components of the hydraulic fracturing system. Further, the hydraulic fracturing system may include electrical fracturing equipment with at least one second switch gear to support the at least one first switch gear in handling electric power from the MPU. A datavan may be included in the system to control load shedding, load sharing, and power distribution for the electrical fracturing equipment comprising the at least one second switch gear.Type: GrantFiled: December 2, 2021Date of Patent: August 1, 2023Assignee: U.S. Well Services, LLCInventors: Brandon N. Hinderliter, Jared Oehring
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Patent number: 11714532Abstract: A server device may be configured to obtain image data that depicts a set of objects associated with a user. The server device may be configured to process, using at least one image analysis technique, the image data to determine identification information for each object of the set of objects. The server device may be configured to obtain exchange data related to at least one exchange log of the user and may be configured to determine, based on the exchange data and the identification information, estimated exchange information for each object of a subset of objects of the set of objects. The server device may be configured to determine, based on the estimated exchange information, estimated assessment information for each object of the subset of objects and may be configured to generate, based on the estimated assessment information, presentation information for display via a graphical user interface (GUI).Type: GrantFiled: December 15, 2021Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventors: Kathryn Tikoian, Tyler Maiman, Phoebe Atkins
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Patent number: 11714677Abstract: Techniques are disclosed for creating a workspace. A data processing system receives a request to create a workspace to implement a portion of a model deployed in a production environment. One or more data objects and associated metadata thereof relevant to the portion of the model, and an execution venue for the workspace are obtained. A set of instructions is generated for executing the one or more data objects and the associated metadata in the workspace. The workspace is created within the execution venue by instantiating the portion of the model, the one or more data objects, and the associated metadata in the workspace. The portion of the model in the workspace is processed using the one or more data objects and the associated metadata in accordance with the set of instructions, and the production environment is updated by the data processing system based on the processing.Type: GrantFiled: May 28, 2021Date of Patent: August 1, 2023Assignee: Oracle Financial Services Software LimitedInventors: Rajaram Narasimha Vadapandeshwara, Tara Nandakishore Kant
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Methods for simultaneous interaction on a web page by a customer and customer service representative
Patent number: 11716420Abstract: A computer-implemented method and system for enhancing interaction between a customer using a client computer and a customer service representative of a company using a workstation. A Web session is commenced on a Web site for the client computer of the customer, wherein the Web session includes displaying a first Web page to the customer. A telephonic interaction is commenced between the customer and the customer service representative and a split screen is displayed on the workstation. The split screen including the first Web page and a second Web page, wherein the second Web page is only viewable by the customer service representative. An application is caused to be moved from the second Web page to the first Web page for review and interaction by the customer via the client computer.Type: GrantFiled: June 27, 2022Date of Patent: August 1, 2023Assignee: United Services Automobile Association (“USAA”)Inventors: Guy R. Langley, Jason W. Lindley, Donald H. Griffin, Jr., Elizabeth Garretson, Ryan R. Barth, Francisco A. Duran, Ann C. Tarrillion, David W. Roberts