Abstract: A system for estimating a wait time to connect a customer to an agent according to an embodiment includes at least one processor and at least one memory comprising a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the system to receive incoming interaction data from the customer indicative of a request to estimate the wait time, retrieve historical data indicative of interaction information for one or more interactions that have already been serviced in response to receipt of the request, and generate a wait time estimation based on the historical data.

Abstract: A drill bit design generator uses drill bit metrics to generate drill bit designs with reduced 3D coupled vibration. The drill bit design generator generates an initial set of drill bit designs that are simulated in a deployed or artificial environment. Simulated drill bits according to the initial drill bit designs have gyroscopic sensors that detect the presence of 3D coupled vibration. A drill bit simulator tracks metrics such as side cutting efficiency and drilling efficiency during simulations and correlates these metrics with 3D coupled vibration. The drill bit design generator determines thresholds for these metrics using correlations with 3D coupled vibration and generates updated/new drill bit designs using the metric thresholds.

Abstract: Systems and methods to process overhead imagery received from overhead image sources are described herein. Examples include accessing an aerial image including a property, determining an owner of the property, determining whether the owner of the property is eligible to be a member of a financial institution, determining whether the owner of the property has property insurance with the financial institution for the property type of the property in the aerial image, and presenting an offer for insurance to insure the property in the aerial image when the owner is determined to be eligible for the financial institution and does not already have insurance with the financial institution. Examples include accessing an aerial image of properties, determining damage estimates, and reserving resources to repair the properties based on the damage estimates.

Abstract: Augmented reality (AR) technology can be used to perform a real-time overlay on an image displayed on a user device. A user device can receive image data of an area comprising an item from the real-world. Based on the image data, an identity and a value of the item can be obtained by the user device. If the value of the item is greater than a pre-determined value for the item or a category of the item, then the user device can obscure in real-time on the displayed image the item or category of the item having the value that is greater than the pre-determined value.

Abstract: The method includes first folding a plurality of sidewall panels to form sidewalls for an assembled package, a tear-off section being defined by at least a portion a lower end of at least some of the sidewalls, second folding one or more platform panels to form a supportive platform near the lower end of the sidewalls, and third folding at least one foot panel under the supportive platform to at least partially support the supportive platform of the assembled package.

Abstract: A method of operations in a subterranean formation, including driving a pump with an electrically powered motor to pressurize fluid, inserting a tool into a wellbore that intersects the formation, and directing the pressurized fluid into the wellbore above the tool to push the tool into the wellbore.

Abstract: A method including receiving a funds transfer request initiated by a sender to facilitate a transfer of funds to a recipient. The funds can be transferred from a sender account of the sender at a sender financial institution to a recipient account of the recipient at a recipient financial institution. The funds transfer request can include a public token for the recipient but not including an account number of the recipient account at the recipient financial institution. The public token for the recipient can be confirmed as useable to contact the recipient based on one or more responses by the recipient to one or more authentication request messages provided to the recipient using the public token. The method also can include determining a private token for the recipient account using an information directory based on the public token. The private token can be embedded with information that identifies the recipient financial institution.

Abstract: A device for retarding birth including an upper ring for surrounding a cervix, an anchoring component for anchoring the device, and an elastic component for attaching the upper ring to the anchoring component, wherein the elastic component pushes the upper ring and the anchoring component apart. A device for retarding birth including a sleeve for surrounding a cervix along a greater portion of a length of the cervix, a support strip on the sleeve directed along an axis of the sleeve, and a ring at least partially around the sleeve, in which when a top of the sleeve is pushed to expand radially, the support strip pivots on the ring, such that an end of the support strip near the top of the sleeve moves radially outward, and an end of the support strip near the bottom of the sleeve moves radially inward. Related apparatus and methods are also described.

Abstract: Systems and methods receiving call center network architecture data associated with a call center network; utilizing the call center network architecture data to create a model of the call center network; employing the model to run a simulation of the call center network that generates performance data associated with the model; using the model to generate solution parameters for the call center network; and providing the solution parameters to the call center network implementation in the call center network.

Abstract: The present invention relates to substituted saccharides or glycosides and their use in drilling fluid compositions. The substituted saccharide or glycoside bears a substituent A, a substituent B and a substituent C, wherein the substituent A comprises in its structure a group the substituent B comprises in its structure a group and the substituent C comprises in its structure a unit —NH—R7—. The definition of each group is described in the description. The drilling fluid composition can show good temperature resistance, filtration loss reducing reduction property, pollution resistance, inhibition property, lubricating property or reservoir protection property, and has no biotoxicity.

Abstract: A disclosed vibration monitoring method includes: processing sensor information downhole to detect one or more vibration modes; responsively updating a vibration mode state machine; communicating a current machine state to an uphole module; deriving from said current machine state at least a primary vibration mode and associated severity; and modifying at least one drilling parameter if the severity exceeds a threshold. A disclosed drilling system implementation includes: a drill string; a rig or other deployment device that conveys the drill string into a borehole using at least one controllable drilling parameter; one or more downhole sensors providing vibration-related signals; a downhole processor that operates on the vibration-related signals to detect one or more vibration modes and responsively updates a vibration mode state machine; and an uphole module that receives the current state from the downhole processor and derives from the current state at least a primary vibration mode and severity.

Abstract: A system is described for forming a debris barrier downhole in a wellbore. The system may include a mandrel, a retrievable downhole tool, and a debris ring. The mandrel may be positionable within a wellbore. The retrievable downhole tool may be positionable around the mandrel to perform tasks downhole in the wellbore. The debris ring may include an expandable material positionable around the mandrel to form a debris barrier. The debris barrier may be formed in response to exposing the expandable material to wellbore fluid.

Abstract: In some implementations, a device, using a browser extension of a browser application, may obtain the data from an application using a private endpoint of the application. The private endpoint of the application may be accessible via a private network in which the browser application is implemented and may not be accessible via a public network. The device, using the browser extension of the browser application, may transmit, to the cloud-based service, the data to cause the cloud-based service to populate a document with the data.

Abstract: A system and method for machine tool operations optimization is disclosed. The computer based system contains vibrational data for at least one machine tool, where the vibrational data is used to determine optimal machining, parameters for the machine tool and where an amount of profit improvement gained by adopting the optimal machining parameters is calculated.

Abstract: Systems and methods for remediation of software configurations are disclosed. The system may store a plurality of configuration policies in a compliance repository. The system may receive trigger data including at least one compliance error and indicating a software instance operating on a cloud service is out of compliance. The system may compare the at least one compliance error with the plurality of configuration policies. When at least one compliance error matches at least one configuration policy, the system may identify a software configuration file and apply the matching configuration policy to the software configuration file to remediate the software instance. When the at least one compliance error does not match at least one configuration policy, the system may generate a new configuration policy, validate the new configuration policy, and apply the new configuration policy to the software configuration file to remediate the software instance.

Abstract: Described herein are systems and methods for providing secure blockchain routing utilizing an extended blockchain protocol. In some embodiments, a blockchain routing node may join an overlay network including a plurality of blockchain routing nodes. The blockchain routing node may receive a plurality of forwarding tables from the plurality of blockchain routing nodes in accordance with an extended blockchain protocol. The blockchain routing node may determine a routing table for the overlay network based at least on part on the plurality of forwarding tables. In some embodiments, the blockchain routing node may route a payload message to a destination blockchain routing node in the overlay network in accordance with the determined routing table.

Abstract: Systems and methods for identifying data of interest are disclosed. The system may retrieve unstructured data from an internet data source via an alert system or RSS feed. The system may input the unstructured data into various models and scoring systems to determine whether the data is of interest. The models and scoring systems may be executed in order or in parallel. For example, the system may input the unstructured data into a Naïve Bayes machine learning model, a long short-term memory (LSTM) machine learning model, a named entity recognition (NER) model, a semantic role labeling (SRL) model, a sentiment scoring algorithm, and/or a gradient boosted regression tree (GBRT) machine learning model. Based on determining that the unstructured data is of interest, a data alert may be generated and transmitted for manual review or as part of an automated decisioning process.

Abstract: Methods and systems described in this disclosure receive a request for assistance from a device associated with a user, launch a conversational virtual assistant on the device, determine at least one potential subject of the request based on information associated with the user and a tab or webpage from which the conversational virtual assistant is launched, receive a verification of the subject of the request, create a contact menu with options for receiving the assistance, and receive a selection of one of the options.

Abstract: Example embodiments of systems, methods, and computer-accessible mediums for identity verification and transaction authentication are provided. An exemplary system can comprise an application, a user device, and a server. The application can prompt a removal of a card chip, prompt an insertion of the card chip into the user device, determine an orientation of the card chip after the insertion of the card chip into the user device, and transmit, to the card chip, a first message. The card chip can encrypt the first message via one or more authentication protocols to generate an encrypted first message, transmit, to the server, the encrypted first message. The server can decrypt the encrypted first message, verify the decrypted first message, and transmit a second message to the application, wherein the application is configured to display a verification notification in response to the second message.

Abstract: A method for monitoring operation of an archery bow includes attaching an apparatus to a bow cord. The apparatus includes a processor, a monitoring device electrically coupled with the processor, a wireless communication module electrically coupled with the processor, and a power supply electrically coupled with each of the processor and the wireless communication module. The method further includes detecting, by the monitoring device, a tension of the bow cord. The method also includes generating, by the processor and based upon the detected tension of the bow cord, data concerning tension of the bow cord. The method further includes wirelessly transmitting, by the wireless communication module, the data to a remote computing device. The method also includes receiving, by the remote computing device, the data. The method also includes presenting, by the remote computing device and based upon the data, information to a user reflecting the detected tension.