Abstract: Methods and systems that use a plurality of machine learning models to both monitor user-generated data entries corresponding to differences in network traffic that may be evidence of a disruption and determine severity levels based on: (i) current and historic differences in average network traffic over the plurality of communication networks; (ii) current and historic user-generated data entries; and (iii) labeled severity levels for historic differences in average network traffic over the plurality of communication networks.
Type:
Grant
Filed:
October 18, 2023
Date of Patent:
December 31, 2024
Assignee:
Capital One Services, LLC
Inventors:
Matthew Louis Nowak, Michael Anthony Young, Jr., Christopher McDaniel
Abstract: An apparatus can include a control board operatively coupled to a modular compute boards and to a resource boards by (1) a first connection associated with control information and not data, and (2) a second connection associated with data and not control information. The control board can determine a computation load and a physical resource requirement for a time period. The control board can send, to the modular compute board and via the first connection, a signal indicating an allocation of that modular compute board during the time period. The control board can send, from the control board to the resource board, a signal indicating an allocation of that resource board to the modular compute board such that that resource board allocates at least a portion of its resources during the time period based on at least one of the computation load or the physical resource requirement.
Abstract: System, methods, and apparatus for obtaining repair or replacement related information are described. For example, a mobile device is configured to scan RFID tags or other identifiers located on or in studs behind a wall of a house, obtain an identifier of at least one RFID tag of the plurality of RFID tags, determine a number of RFID tags scanned, generate and send, to a server, a message comprising the identifier of the at least one RFID tag, the number of RFID tags scanned, and an account identifier. The server can be configured to receive the message, determine a distance between two adjacent studs based on the identifier of the at least one RFID tag, determine a total distance of a scanned region of the wall based on the number of RFID tags scanned and the distance between the two adjacent studs, and determine an estimate of a cost of replace or repair based at least on the total distance.
Type:
Grant
Filed:
March 24, 2021
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Inventors:
Andrew Enochs, David Patrick Dixon, Samuel Ngure, Scott Matthew Myrick
Abstract: An impact sleeve is used for mitigating damage in a perforating gun resulting from shaped charge detonation. In one example, a perforating gun includes a gun carrier, with a charge holder and the impact sleeve inside the gun carrier. The charge holder holds a plurality of shaped charges capable of being detonated with sufficient explosive energy to generate high-velocity fragments inside the gun carrier. The impact sleeve comprises an energy-absorbing material and optional raised features for absorbing at least some energy of the high-velocity fragments. The materials, raised features, positioning, and geometry of the impact sleeve and raised features may be tuned to optimize energy absorption.
Type:
Grant
Filed:
December 15, 2021
Date of Patent:
December 31, 2024
Assignee:
Halliburton Energy Services, Inc.
Inventors:
Christopher C. Hoelscher, Courtney Ann Thain Roberts
Abstract: A system for receiving cash deposits at a point of sale includes a processor; a product inventory database; a communication interface; a product inventory item reader; and a purchase instrument reader. The processor is configured to receive a product code from the product inventory item reader; access the product inventory database to recognize the product code as a deposit product code; receive signals indicating an amount of a deposit associated with the deposit product code; receive signals from the purchase instrument reader identifying an account for the deposit; and send signals to a transaction processing network via the communication interface to thereby effect the deposit of the amount into the account.
Type:
Grant
Filed:
July 19, 2023
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Abstract: Data analysis, filter, and presentation techniques are described for an example call management system. An example method for a data management system includes receiving, from a user device, an account identifier of a first person, receiving, from the user device, a first message related to a topic of conversation to be discussed during a telephone call with the first person, determining, based on the account identifier and within a pre-determined time period, a presence of a set of data that describes conversation(s) from prior telephone call(s)/chat(s) with the first person, and sending, to a computer, at least some data from the set of data and a second message that indicates that the telephone call is mapped to a second person, where the computer is configured to display on a screen the second message and a presentation option that presents the at least some data via the computer.
Type:
Grant
Filed:
August 9, 2023
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Inventors:
Gregory David Hansen, Megan Sarah Jennings, Emily Margaret Gray, Gregory B. Yarbrough, Charles Balasingh, Janelle Denice Dziuk, Samip Dilip Mehra, David Patrick Dixon
Abstract: Techniques are described for creating and tracking audit trails, including regulatory compliance trails, using a distributed ledger. The techniques include determining, via the first processor, if data is to be provided for use in an audit, and if the data is to be provided then executing an audit trail routing system to route the data into at least one audit trail. The techniques further include storing, via the first processor, the data of the at least one audit trail in a least one block of digital distributed ledger system, and distributing, via the first processor, the at least one block among nodes of the digital distributed ledger system, wherein the digital distributed ledger system is configured to immutably store the data of the at least one audit trail.
Type:
Grant
Filed:
October 31, 2022
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Abstract: Described are methods and systems are for generating dynamic conversational queries. For example, as opposed to being a simply reactive system, the methods and systems herein provide means for actively determining a user's intent and generating a dynamic query based on the determined user intent. Moreover, these methods and systems generate these queries in a conversational environment.
Type:
Grant
Filed:
May 4, 2021
Date of Patent:
December 31, 2024
Assignee:
Capital One Services, LLC
Inventors:
Minh Le, William Miller, Sara Mikulic, Rui Zhang, Erik Mueller
Abstract: Methods and systems are described herein for generating parameterized records using communications data. A generation system may be used to facilitate generating the parameterized records. The system may encode a plurality of electronic messages into bag-of-words embeddings and input a plurality of bag-of-words embeddings into a machine learning model to identify electronic messages containing itemized records, each including corresponding item identifiers. The system may transmit a request to identify server records associated with the itemized records, wherein the request comprises the corresponding item identifiers, and wherein the record identification server uses the corresponding item identifiers to identify the itemized records. The system may receive the server records each of which includes corresponding parameters.
Abstract: A base for an e-vaping device is configured to couple with multiple cartridges configured to generate separate, respective dispersions. The cartridges may include one or more atomizer assemblies or vaporizer assemblies. The base may include multiple connectors electrically coupled to the power supply. The connectors may be configured to couple multiple dispersion generators to a power supply of the base. The base may include control circuitry configured to independently control dispersion generation by dispersion generators coupled to the base. The control circuitry may independently control dispersion generation by the first and second cartridges based on cartridge information accessed through at least one of the first and second connectors. The control circuitry may control dispersion generation by controlling power supplied to the dispersion generators.
Type:
Grant
Filed:
June 19, 2019
Date of Patent:
December 31, 2024
Assignee:
Altria Client Services LLC
Inventors:
Ali A. Rostami, Gerd Kobal, Yezdi Pithawalla, David Kane, Christopher S. Tucker, Peter Lipowicz, Jason Flora, Georgios Karles, Munmaya K. Mishra, Catherine Barnes, Richard Arena
Abstract: Provided is a keyed running tool for use with a slotted orientation apparatus. The keyed running tool, in one aspect, includes a housing, and two or more keys extending from the housing, the two or more keys movable between a radially retracted state and a radially extended state, wherein adjacent ones of the two or more keys are laterally offset from each other and radially offset from each other by Y degrees, wherein Y is 180 degrees or less.
Abstract: A system may employ one or more satellite sensors to monitor an area; detect a body or thing that should not be present in an area; formulate a response, such as documentation, notifying authorities, or deploying unmanned aerial vehicles; and execute the response. Monitoring an area can be based on a request for surveillance at the area.
Type:
Grant
Filed:
July 10, 2023
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Inventors:
David M Jones, Megan S Jennings, Bradly Jay Billman, Sumita T. Jonak, Priyadarshini Badugu, Justin R Nash, I
Abstract: A system is provided for hands-free handling of at least one asset by a user. The system includes a user device configured to be worn by a user and a control system remotely located relative to the user device and configured to exchange asset-related data with the user device, the asset-related data including at least one or more notifications related to the handling of the at least one asset by the user at the asset location. The user device contains a processor configured to determine location data associated with the at least one asset and including a location for the at least one asset, the determination being based, in part, upon the obtained asset identifier data; dynamically generate and display, at the user device, one or more navigational projections configured to guide the user to the asset location; and detect handling of the at least one asset by the user.
Abstract: Methods and systems for managing data storage strategies for continuous video segment recordings on a video recording device are disclosed. The data storage strategies include the detection of various trigger events and ending events detected from the video recordings or measurements detected from sensor devices that are included in the video recording device.
Type:
Grant
Filed:
February 27, 2023
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may efficiently accomplish tasks by autonomously charging or replacing its power source.
Type:
Grant
Filed:
October 20, 2021
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Abstract: A system configured to cause a vehicle to autonomously maneuver to a safe haven during a triggering event includes a communication component configured to receive parameters corresponding with conditions of the triggering event and, based on the parameters and on characteristics of the safe haven, instruct the vehicle to maneuver to the safe haven.
Type:
Grant
Filed:
September 12, 2023
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Inventors:
Alexander B. Nagelberg, Bradly Jay Billman, Donnette L. Moncrief Brown
Abstract: Systems and methods for responding to latency in connected vehicles. Vehicles operating on or near the edge of networks are identified. Vehicle dependent nodes are identified. Latency is calculated between the vehicle and the dependent nodes. The latency is compared to one or more threshold values and a response is determined and/or executed.
Type:
Grant
Filed:
July 14, 2023
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Inventors:
Sean C Mitchem, Ashley R Philbrick, Yevgeniy V Khmelev, Justin M Jackson, Ruthie Lyle, Ravi Durairaj
Abstract: The present disclosure provides an exemplary method, system, and computing device that may include the steps of receiving a first indication that information of a user has been detected at one or more dark web resources; classifying the item of the compromised information into an information type category; receiving a permission indicator to detect communications by the computing device; receiving a second indication of a communication; receiving a third indication that the user engages an interaction with the communication; instructing the computing device to execute a technique to obtain data for the communication; receiving the data for the communication; determining the communication is a spam communication; determining a current information type category being discussed during the spam communication; making a determination that the current information type category corresponds to the information type category; and instructing a graphical user interface to display an alert to the user.
Type:
Grant
Filed:
September 21, 2022
Date of Patent:
December 31, 2024
Assignee:
Capital One Services, LLC
Inventors:
Asher Smith-Rose, Tyler Maiman, Joshua Edwards, Lin Ni Lisa Cheng, Shabnam Kousha
Abstract: Techniques are described for real time monitoring and tagging of media content generated during a service session between an individual and a service representative (SR). Media content received during a service session may be dynamically tagged with one or more metadata tags during the service session, the tag(s) indicating portion(s) of the media content that potentially include sensitive information. Tagging may be based on a SR's gestures, clicks, keystrokes, mouse-overs, and/or other actions performed in a SR user interface (UI) during the service session. The media content may be redacted based on the tags to remove and/or obfuscate potentially sensitive information.
Type:
Grant
Filed:
August 25, 2020
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Inventors:
Vijay Jayapalan, Gregory Yarbrough, Eric J. Smith
Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may be used to survey a property in response to or in anticipation of a threat. For example, an unmanned vehicle may analyze information about the property and based on the information deter theft of items on the property.
Type:
Grant
Filed:
October 26, 2023
Date of Patent:
December 31, 2024
Assignee:
United Services Automobile Association (USAA)
Inventors:
Richard Daniel Graham, Kade Scott, Matthew Flachsbart