Abstract: A system for controlling power in a facility having an electrical system including a generator and an associated fuel tank. The fuel tank provides fuel to the generator and has a gauge indicating remaining fuel. The generator is electrically connected to the electrical system. A first power consuming device imposes a first load connected to the electrical system of the facility and second power consuming device imposes a second load connected to the electrical system of the facility. The system receives information related to the loads and calculates an initial estimated run time of the generator given the remaining quantity of fuel and information related to the first load and information related to the second load. The system selectively removes the second load in a simulation and calculates a second run time of the generator given the remaining quantity of fuel and information related to the first load.

Abstract: Embodiments described herein disclose methods and systems for providing selective data access to representatives. In some embodiments, the system can monitor a call between a user and a representative regarding a subject matter. The user can have an associated profile with data, and the data can be locked such that the representative cannot access the data. During the conversation between the representative and the user, the system can continuously convert both parties' speech into text. The system can determine an intent of the call based on the text and unlock a portion of the data about the user based on the determined intent of the call. Only the unlocked portion of the data is displayed to the representative.

Abstract: A system and method for improving the performance of an issue management system is disclosed. The system includes a server communicating with an issue management database and a client running on a remote device such as a mobile phone. The client provides a user interface for making queries of the issue management database. Users can select filtering parameters to narrow the query space. Upon receiving a user query the system can request information from server and the issue management database related to the query and the filtering parameters. Using the response from the server and database the client can build a partial database that is stored locally. Further user queries are performed on the partial database rather than the full server-side database to enhance performance and response time of the system.

Abstract: The present disclosure relates to a system, method, and apparatus for securing electronic personal identifying information. The system enhances data privacy, by minimizing the amount of authentic personal identifying information that is shared with a third party. Namely, the system includes a database of known websites, apps, etc. that require personal identifying information to sign up—and then classifies whether any given type of information is strictly necessary to the functioning of the website. The system then generates placeholder “dummy” data for any fields that are required for signup, but are not strictly necessary for the website to function. The system allows for creation of several user profiles that vary the amount of authentic personal identifying information to be shared, based on the user's preferences. The system therefore helps to secure personal information in the event that, for example, the website later has a data breach.

Abstract: The present disclosure describes roof inspection devices, methods, and systems. One roof inspection device includes a pole, a camera coupled to an end of the pole and configured to capture an image of a roof, and a number of attachments coupled to the pole and configured to stabilize the pole on the roof or other elevated surface.

Abstract: Methods and systems provide indirect and temporary access to a company's IT infrastructure and business applications. The methods/systems involve establishing an access control center (ACC) to control the access that technical support personnel may have to the company's IT infrastructure and business applications. Thin client terminals with limited functionality may then be set up in the ACC for use by the technical support personnel. The thin client terminals connect the technical support personnel to workstations outside the ACC that operate as virtual desktops. The virtual desktops in turn connect the technical support personnel to the IT infrastructure and business applications. An ACC application may be used to automatically establish the connection between the thin client terminals and the virtual desktops and the virtual desktops and the IT infrastructure and business applications.

Abstract: A system and method for a guided inspection of an apartment, home or other physical space is disclosed. The system and method use augmented reality to guide a user through a physical space. The system and method further use machine learning to automatically detect and classify damage to various physical structures in the physical space. In response to detected damage, the system may prompt a user to move closer to the detected damage for further inspection. The system can also detect obscured structures and prompt a user to make changes to the environment to increase the visibility of the obscured structures.

Abstract: System and a method for rendering augmented-reality (AR) enhanced images and information to potential home buyers by providing the AR-enhanced images over a local network. The system includes a computer loaded with an AR application configured to communicate with potential home buyers' personal devices, which have an AR application for communicating with that computer. The potential home buyers can then take a virtual tour of the house, with images that show the different rooms of the house, rendered by the AR to display rooms populated with the home buyers' furniture.

Abstract: A method and system of providing guidance and information to customers by presentation of a virtual avatar. The virtual avatar is controlled in real-time by a remote customer service agent. The method includes sharing images of a physical space with the customer service agent, and enabling the customer service agent to project a virtual avatar on the physical space such that the virtual avatar appears to interact and move through the physical space. The dynamic projection of the virtual avatar is received by the customer as an augmentation of their own view of the physical space.

Abstract: A method and system of providing a wearable expanded display system for portable computing devices is disclosed. The method includes connecting a head-mounted display system to the portable computing device and anchoring a virtual projection of content from the portable computing device to a screen of the portable computing device to provide the user with an augmented reality viewing experience. The virtual projection can present the content in an enlarged view with richer content options than the smaller screen of the portable computing device. The position of the virtual projection will adapt to changes in pose of the screen to maintain the anchored relationship.

Abstract: A system and method for customizing a vehicle for a user from a dealer through a user interface of a mobile device. The system and method may include a vehicle customization application stored on the mobile device. The user interface can be used to select the vehicle from a plurality of vehicles using the vehicle customization application. The vehicle customization application may create a user desires profile for the user of the vehicle customization application and may retrieve all dealer installed option packages for the selected vehicle from a dealer database of the dealer. Based on the user desires profile and the retrieved dealer installed packages, artificial intelligence may be used to generate a list of dealer installed option packages for the user. The user may select dealer installed option packages from the generated list of dealer installed option packages through the user interface.

Abstract: Systems and methods improve call center performance. Systems and methods can receive a motor input from a trainee based on a training call, analyze the motor input from the trainee to determine a trainee motor accuracy metric, receive a communication input from the trainee based on the training call, analyze the communication input from the trainee to determine a trainee communication accuracy metric, and determine a composite trainee accuracy metric based on the trainee motor accuracy metric and the trainee communication accuracy metric.

Abstract: Embodiments disclosed herein describe a method and system that create a user profile associated with a user. The user profile can include locations in which the user has worked and information relating to one or more devices associated with the user. The system can receive data from the devices and analyze the data to predict a work location of the user. Resources can be optimized based on the predicted work location of the user and the predicted work locations of other users.

Abstract: A method includes receiving, with one or more processors, biometric information of a first user. The method also includes determining, with the one or more processors, whether there is an indication that the first user is distracted based on the biometric information. The method further includes receiving, with the one or more processors, vehicle speed information. The method also includes determining, with the one or more processors, whether there is an indication that the first user is driving based on the vehicle speed information. The method further includes in response to determining that the first user is distracted and that the first user is driving, instructing, with the one or more processors, a mobile device associated with the first user to contact a second user or a call center.

Abstract: Techniques are described for creating and tracking receipts via a digital distributed ledger system. The techniques include receiving a purchase data, and transforming the purchase data into at least one receipt trail record. The techniques further include storing the receipt trail record in a least one block of digital distributed ledger system. The techniques additionally include distributing the at least one block among nodes of the digital distributed ledger system, wherein the digital distributed ledger system is configured to immutably store the data of the receipt trail record.

Abstract: Techniques provided herein relate to electronic authentication on public systems. A backend system receives at least one electronic data action request from a publicly available client system that is shared amongst a plurality of users. At least a portion of the primary authentication information is received from a secondary device separate from the publicly available client system. The electronic data action request is authenticated by determining if the primary authentication information matches expected primary authentication information that is expected to complete the electronic data action request. Performance of the electronic data action request is facilitated when the primary authentication information matches the expected primary authentication information.

Abstract: A cooling system configured to remove heat from a chimney of a server cabinet. The system includes a first heat exchanger unit in the chimney of the server cabinet. The first heat exchanger has a fluid inlet for receiving a working fluid and a fluid outlet for discharging the working fluid. The first heat exchanger also has an upstream surface receiving waste heat generated by one or more servers and a downstream surface that discharges air cooled by the first heat exchanger. The upstream surface is generally perpendicular to the downstream surface.

Abstract: Wireless Electronic Check Deposit Scanning and Cashing Machine (also known and referred to as WEDS) Web-based Online account cash Management computer application System (also known and referred to as OMS virtual/live teller)—collectively invented integrated as “WEDS.OMS” System. Method and Apparatus for Depositing and Cashing Ordinary paper and/or substitute checks and money orders online Wirelessly from home/office computer, laptop, Internet enabled mobile phone, pda (personal digital assistant) and/or any Internet enabled device. WEDS enables verification and transmittal of image, OMS is the navigation tool used to set commands and process requests, integrated with WEDS, working collectively as WEDS.OMS System.