Patents Assigned to USAA
  • Patent number: 11197076
    Abstract: A vehicle monitoring system, includes a vehicle database, which includes information associated with a plurality of vehicles. The vehicle monitoring system also includes a sensor database, which includes information captured by a sensor of an observing vehicle, and one or more processors. The one or more processors may generate a request to determine information associated with a target vehicle and to transmit the request to the sensor in response to determining that the information captured by the sensor does not include the information associated with the target vehicle. The sensor captures the information associated with the target vehicle based at least in part on the request. The one or more processors may also receive and store the information associated with the target vehicle from the sensor. Further, the one or more processors may output the information associated with the target vehicle to a computing device.
    Type: Grant
    Filed: March 23, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Cory A. Matheson, Kade L. Scott
  • Patent number: 11192025
    Abstract: Methods and systems described in this disclosure are directed at gamification. In some embodiments, the present disclosure relates to methods and systems for tracking actions taken by a user at predetermined gaming levels in a gaming application, the gaming application also facilitating users to interact with the gaming application in the form of questions and answers. If the user is unable to provide a minimum number of correct responses to the questions presented, the gaming application displays actions that are to be performed by the user to continue playing the game. In some embodiments, a game is paused temporarily by a pause signal sent to the gaming application. The game resumes when a resume signal is sent to activate the gaming application.
    Type: Grant
    Filed: April 13, 2020
    Date of Patent: December 7, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: David Hancock, Sharon M. Sirizzotti, Joe R. Martin
  • Patent number: 11192773
    Abstract: Described herein are systems and methods for managing a fuel dispensing account associated with fuel dispensing transactions. A fuel dispensing apparatus includes a receiver configured for wireless communication with a user device. The fuel dispensing apparatus receives a request to dispense fuel from the user device via the receiver and associates the fuel request with a primary user account stored in a user database. A notification is sent to one or more users of the primary account requesting instructions regarding the fuel request. Fuel is dispensed from the fuel dispensing apparatus if instructions are received from a user of the primary account authorizing the request.
    Type: Grant
    Filed: October 5, 2018
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Bharat Prasad, Charles L. Oakes, III
  • Patent number: 11195169
    Abstract: A digital wallet may be accessed via a plugin on a browser. The digital wallet may store account information pertaining to various accounts of a user. The account information may be related to funding sources, reward programs, loyalty programs, retailers and other merchants, driver license information, voter registration information, government agencies, etc. The user may drag and drop account information from the digital wallet via the plugin to a checkout page or the plugin may automatically recognize and populate a checkout page. In an implementation, the plugin may select a funding source based on rules, such as use one funding source for payment of less than a predetermined amount and use another funding source for payment of at least the predetermined amount.
    Type: Grant
    Filed: December 21, 2018
    Date of Patent: December 7, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventor: Wayne Maurice Hartman
  • Patent number: 11195242
    Abstract: A system may include a first computing system that may include at least one processor. The at least one processor may receive a request for identification information associated with a user of the first computing device, such that the request is received from a second computing device. The at least one processor may then receive information regarding an entity associated with the second computing device, retrieve data comprising the identification information from a storage component, generate additional data comprising a portion of the identification information based on the information regarding the entity, and send the additional data to the second computing device.
    Type: Grant
    Filed: February 26, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Nathaniel Brett Wiatrek, Nathan Ryan Johnson, Julia Beatrice Isaac, Joshua Dowdy, Angela Dorothea Bowen, Jasmine Minjeong Jeong, Oscar Roberto Tijerina, Kevin Anthony Kossow
  • Patent number: 11196478
    Abstract: Techniques are described for a method of establishing a wireless ad hoc network using a series of wireless relays deployed in a geographical area where an extreme event has occurred. The deployed wireless relays may form a plurality of links between them to form the wireless ad hoc network where each of the wireless relays may serve as node in the wireless ad hoc network. The ad wireless hoc network may provide wireless services to devices within the geographical area. The wireless relays may be deployed to various locations within the geographical area using a plurality of unmanned aerial vehicles (UAVs) that may receive control commands from a relay control device.
    Type: Grant
    Filed: February 26, 2018
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Alexander B. Nagelberg, Jess Gingrich
  • Patent number: 11195386
    Abstract: A method may include receiving, via a processor, a request for payment of a payment amount from a first computing system. The method may also involve receiving a location of the first computing system, identifying one or more automatic teller machines (ATMs) based on the location of the first computing system, generating an image configured to cause the one or more ATMs to dispense funds that correspond to the payment amount, and sending the image to the first computing system.
    Type: Grant
    Filed: December 21, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ashley Raine Philbrick, Oscar Guerra, Kelly Q. Baker, Carlos JP Chavez, Yevgeniy Viatcheslavovich Khmelev, Theresa Marie Matowitz
  • Patent number: 11196862
    Abstract: A system includes one or more processors configured to receive call-specific data during a call between a customer and a customer service representative, and the call-specific data includes a verbal input. The one or more processors are configured to determine one or more characteristics of the verbal input and to determine an initial inquiry of the customer based at least in part on the one or more characteristics of the verbal input. The one or more processors are also configured to determine one or more follow-up inquiries based at least in part on the initial inquiry and to provide information related to the one or more follow-up questions in a window on a display of a computing system for visualization by the customer service representative.
    Type: Grant
    Filed: October 5, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Kathleen Krebs, Victor Kwak, Rachel Ann Krebs
  • Patent number: 11195012
    Abstract: A system and method for capturing and processing aerial images of structures to assess structural damage is disclosed. The system comprises an aerial system associated with an aerial vehicle, which is in contact with a ground system. The aerial system is used to capture images of selected locations associated with known structures and crop those images around the selected locations. The cropped images are then fed into a damage classifier that automatically classifies the degree of damage done to structures at the selected locations. The system and method may be deployed to quickly assess damage of structures in a disaster area.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Eric David Schroeder, Manfred Amann, Jess W. Gingrich, Donnette Moncrief Brown, Robert Wiseman Simpson, Daniel Diaz, Abbey Erin May, Jay Wesley Mullen, David Edward Garrison, Michael James Leach, Karen Marie Shackelford-George
  • Patent number: 11196857
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: January 7, 2021
    Date of Patent: December 7, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Patent number: 11194873
    Abstract: The present disclosure relates to methods for ranking location data to increase processing efficiency and user-interface usability. A method includes receiving from a client a query that defines an area, subdividing the area into a plurality of grid areas, and determining a set of locations that are disposed in the area. The method includes dividing the set of locations into a plurality of groups based on the grid area that corresponds to each respective location. Within each group, the method includes scoring and sorting the locations according to a set of criteria, and assigning a respective rank to each of the locations according to the relative position of each of the locations in the group. The method further includes recombining the locations of plurality of groups and sorting by rank to yield a grid-ranked set of locations, and sending to the client the grid-ranked set of locations.
    Type: Grant
    Filed: May 1, 2017
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventor: Blake William McAnally
  • Patent number: 11197127
    Abstract: A method of determining a physical location for an address. The method includes receiving from a first global positioning system on a vehicle a first set of global positioning data indicative of a vehicle location. The method may also receive from a second global positioning system on a portable electronic device a second set of global positioning data indicative of a portable electronic device location. The method may also receive a set of location metadata associated with a picture. The method determines a residence location from the first set of global positioning data, the second set of global positioning data, or the set of location metadata. The method then associates the physical location to the address.
    Type: Grant
    Filed: March 11, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Qunying Kou, Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Ashley Raine Philbrick
  • Patent number: 11193852
    Abstract: A system configured to detect failure of a hose includes a sensor assembly having a body with a first arm and a second arm pivotally coupled to one another at respective first ends, and the body is configured to move between a closed position and an open position. The sensor assembly also includes a first electrical contact positioned at a respective second end of the first arm and a second electrical contact position at a respective second end of the second arm. The first electrical contact and the second electrical contact are configured to contact one another to form a complete electrical circuit when the body is in the closed position and are configured to be separated from one another to form an open electrical circuit when the body is in the open position to facilitate detection of the failure of the hose.
    Type: Grant
    Filed: September 28, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Eric David Schroeder, Ashley Raine Philbrick, Manfred Amann, Donna Moncrief Brown
  • Patent number: 11194916
    Abstract: A system and method for mitigating risks when a company employee logs in to the company server from a remote location such as her home office, a hotel room or a public location such as a coffee shop. The system mitigates any risks by ensuring that voice-activated functions such as IPAs on intelligent listening devices are disabled while the employee is working from the remote location.
    Type: Grant
    Filed: September 18, 2019
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Matthew Louis Dent Roth, Sheryl Lane Niemann
  • Patent number: 11195264
    Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may be used to survey a property in response to or in anticipation of damage to an object. For example, an unmanned vehicle may project a laser pattern and use information associated with the laser pattern to determine characteristics of the object.
    Type: Grant
    Filed: December 26, 2018
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Anthony Scott Farnsworth, Jordan A. Newmark, Kathleen L. Swain, Teddy Joseph Edmond Voutour, Jess W. Gingrich, Michael J. Allen, Anthony G. Castiglione
  • Patent number: 11195177
    Abstract: In an example computer-implemented method executed by at least one processor, a first notification is received at a first computing system in a distributed computing network from a second computing system in the distributed computing network. The first notification identifies a first block in a distributed blockchain. The first block encodes authorization data describing a recurring payment authorization between a user and a merchant. The authorization data includes an account identifier associated with an account held by the user, and an identity of the merchant. The first block is obtained by the first computing system from the distributed computing network. The first block is decoded by the first computing system to determine an association between the user, the account, and the merchant.
    Type: Grant
    Filed: November 30, 2016
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventor: Gunjan Vijayvergia
  • Patent number: 11190572
    Abstract: A system and method for determining and storing website data from high traffic websites in memory during a large event at an event location for access by mobile computing devices through an event application is disclosed. The method may include determining, by a local server system at the event location, high traffic websites from the detected plurality of websites accessed by the users through the mobile computing devices at the event location. The method may also include allowing a user to select a website and retrieve website data for the selected website from the memory of the local server system when the selected website is a high traffic website by converting a uniform resource locator of the website managed by a service provider to a local uniform resource locator pointing to a storage location of website data stored in the local server system.
    Type: Grant
    Filed: July 30, 2020
    Date of Patent: November 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gregory Brian Meyer, Mark Anthony Lopez, Ravi Durairaj, Nolan Serrao, Victor Kwak, Ryan Thomas Russell, Christopher Russell, Ruthie D. Lyle
  • Patent number: 11186111
    Abstract: Techniques are described for generating a seal that is applicable to an object, and scanning the seal to access encoded data to be used for verifying one or more characteristics of the object. The seal may be applied to a tangible document, such as a document printed on paper. The seal may encode data that is particularly associated with the document. For example, the seal may encode a hash of at least a portion of the information (e.g., text) included in the document. In some instances, the seal may encode a digital version and/or metadata of at least a portion of the information in the document. A scan of the seal may retrieve information useable to verify the authorship, provenance, originality, and/or unaltered contents of the documents. In some instances, the seal may encode information that enables the presentation of hidden information and/or metadata associated with the document.
    Type: Grant
    Filed: December 28, 2018
    Date of Patent: November 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Alexander B. Nagelberg, Michael Justin Cairns
  • Patent number: 11188907
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for obtaining a distributed blockchain encoding automated clearing house (ACH) authorization data associated with one or more prior transactions to provide a local copy of the distributed blockchain, receiving ACH authorization data associated with a first transaction, validating the ACH authorization data associated with the first transaction to obtain validation information corresponding to the first ACH authorization data associated with the first transaction, updating the local copy of the distributed blockchain with the validation information, and broadcasting the validation information to multiple nodes.
    Type: Grant
    Filed: August 22, 2016
    Date of Patent: November 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gunjan Vijayvergia, Joseph Matthew Doddato, Dorothy Jean Bolt, Michael L. Hertz
  • Patent number: 11190582
    Abstract: Systems and methods directing requests to a particular node in a multi-tiered middleware environment are provided. In one embodiment, traffic requests can be dynamically routed to a desired server, and not be load balanced, based on an identification of the client generating the traffic requests.
    Type: Grant
    Filed: December 20, 2019
    Date of Patent: November 30, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Clayton Ray Krueger, Phillip Carl Schwesinger