Patents Assigned to USAA
  • Patent number: 11188074
    Abstract: A system includes one or more processors that are configured to receive data from one or more sensors, to determine whether one or more characteristics of a driver or an occupant indicate driving control of a vehicle should transfer from the driver based on the data, and to enable a remote operator to control operation of the vehicle in response to determining that the driving control should transfer from the driver.
    Type: Grant
    Filed: November 29, 2018
    Date of Patent: November 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Andy Benavidez, Jessica Gisela Ellinor Nunn, Michael Livingston
  • Patent number: 11186292
    Abstract: Methods and systems described in this disclosure identify a driver of a vehicle. The driver may have a profile indicating vehicle settings, and at least one of the vehicle settings may not be overridden by the driver. The vehicle may be configured according to the vehicle settings in the profile, such that the vehicle may not operate outside of at least one of the vehicle settings that cannot be overridden. An insurance rate for insuring the vehicle may be generated based at least in part on the vehicle settings associated with the profile.
    Type: Grant
    Filed: February 21, 2019
    Date of Patent: November 30, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Florian Braun, Andre Rene Buentello
  • Patent number: 11187013
    Abstract: A smart lock box system is described. One implementation of the lock box system includes a locking mechanism configured to securely hold a cover over a compartment. The lock box system includes a receiver capable of receiving signals from a user device. The lock box system also includes a processor configured to identify an access message in a received signal, a service to verify that the access message was provided by an authorized party, and cause the locking mechanism to be released in response to verifying that the access message was provided by the authorized party. The open/close events are recorded in a distributed ledger to document which user's device was used to access a given property at a given time. Furthermore, the smart lock box system utilizes a push notification service, based on user device's GPS, to inform owners when to depart/return to the property.
    Type: Grant
    Filed: October 9, 2020
    Date of Patent: November 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Sumita T. Jonak, Tyler Caro, Emily Kathleen Krebs, Maland Keith Mortensen, Gabriel C. Fernandez
  • Patent number: 11188189
    Abstract: A computer programming system includes a processor configured to receive computer code in a textual format, and cause a 3-D visual representation of a portion of an immersive 3-D environment to be displayed via a 3-D visual instrumentation, where the 3-D visual representation comprises a visualization of the computer code in the textual format. The system also includes the three-dimensional (3-D) visual instrumentation, communicatively coupled with the processor, and configured to receive the 3-D visual representation, and to present the 3-D visual representation. The system also includes a motion detection instrumentation communicatively coupled with the processor, where the motion detection instrumentation is configured to receive a motion input, and where the 3-D visual representation within the immersive 3-D environment is adjusted based on the motion input.
    Type: Grant
    Filed: December 7, 2020
    Date of Patent: November 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ashley Raine Philbrick, Alexis Maldonado, Micah Ray Pearce, Stephen Seyler Aultman
  • Patent number: 11189293
    Abstract: Multiple digital assistants are employed to process requests within a computing environment. An initial request (e.g., voice command) may be received by a first DA. If it is determined that the first DA can handle the request based on one or more terms of the request, a communications session between a user and the first DA is established to handle the request. If it is determined that the first DA is incapable of handling the request, a second DA configured to handle the request is determined.
    Type: Grant
    Filed: August 6, 2020
    Date of Patent: November 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gunjan C. Vijayvergia, Matthew Barry Schulz, Nathan Mahoney, Justin Leggett
  • Patent number: 11184386
    Abstract: A system and method for evaluating and improving the security of a local area network including an application residing on an external server configured to conduct a penetration test of the local area network by interrogating each of the devices on the local area network to identify vulnerabilities and risks associated with those devices, receiving a report listing all such identified vulnerabilities and risks, calculating an IoT readiness score for the local area network, and undertaking and/or recommending specific actions for improving the security of the local area network.
    Type: Grant
    Filed: September 4, 2019
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Eric David Schroeder, Daniel Christopher Bitsis, Jr., Manfred Amann, Donnette Moncrief Brown, Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Michael P. Bueche, Jr.
  • Patent number: 11182226
    Abstract: A data processing system may include a plurality of host servers, each host server including a device processor and a non-transitory computer readable medium including instructions stored thereon and executable by the processor. The computer readable medium of each server includes instructions for running one or more application.
    Type: Grant
    Filed: October 4, 2019
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Courtney St. Martin, Nathan Lee Post, Bryan J. Osterkamp, William Preston Culbertson, II, Ryan Thomas Russell, Ashley Raine Philbrick
  • Patent number: 11184483
    Abstract: Techniques are described for forecasting and dynamic routing of incoming routing service requests in a service environment that includes one or more call centers. Implementations apply a doubly stochastic modeling technique to modeling call volumes, call wait times, calling handling times, and/or other parameters in a service environment that includes one or more call centers that include multiple skill codes for the service representatives. By simultaneously modeling on different time scales, such as modeling both inter-day and intra-day correlations, implementations are able to provide an analysis that exploits more of the structure in the data compared to traditional techniques. Implementations can also integrate in other types of time series for other effects that may impact the call volume or other parameters in a service environment, such as exogenous and/or anomalous variables that are independent of other inter-day and/or intra-day trends exhibited in the data.
    Type: Grant
    Filed: March 10, 2021
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Lambros Petropoulos, James Walter Wisnowski, Andrew Thomas Karl
  • Patent number: 11182753
    Abstract: Remote deposit of checks can be facilitated by a financial institution. A customer's general purpose computer and image capture device may be leveraged to capture an image of a check and deliver the image to financial institution electronics. Additional data for the transaction may be collected as necessary. The transaction can be automatically accomplished utilizing the images and data thus acquired.
    Type: Grant
    Filed: July 8, 2019
    Date of Patent: November 23, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Charles Lee Oakes, III, Randy Ray Morlen, Bharat Prasad, Troy Barlette Huth
  • Patent number: 11180631
    Abstract: The present invention provides a stabilising composition, comprising: a) a first phenolic antioxidant comprising one or more phenolic compounds having the structure of formula (I) wherein R1 is a linear or branched alkyl group having from 12 to 20 carbon atoms; and b) one or more second phenolic antioxidants independently selected from: a mono-hydroxybenzene having lower steric hindrance than the first phenolic antioxidant; a di-hydroxybenzene; and/or a tri-hydroxybenzene.
    Type: Grant
    Filed: September 1, 2016
    Date of Patent: November 23, 2021
    Assignee: SI GROUP USA (USAA), LLC
    Inventors: Jonathan Hill, Maurice Power
  • Patent number: 11182663
    Abstract: A chip card such as a credit card or a debit card that incorporates a protective layer that precludes unauthorized access to the chip in the chip card. The protective layer is a highly conductive layer that shields the chip and prevents electromagnetic waves that may be emitted by an illicit device from accessing the chip. This protective layer thus prevents any unauthorized persons from obtaining confidential information from the chip card that may then be used to consummate fraudulent transactions or conduct other illicit activities.
    Type: Grant
    Filed: September 11, 2020
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Robert Lee Black, Matthew Ryan Santacroce, Andre Rene Buentello, Jose L. Romero, Jr., Timothy Blair Chalmers, Samip Dilip Mehra
  • Patent number: 11180158
    Abstract: A system that detects and reduces impaired driving includes a first sensor that detects information indicative of a sleep pattern of a user, and a second sensor that detect vehicle operation information. The system also include a mobile electronic device communicatively coupled to the first sensor and the second sensor. The mobile electronic device includes a processor and a memory. The memory stores instructions that, when executed by the processor, cause the processor to determine that the user is impaired based on the information indicative of the sleep pattern of the user, and determine that a vehicle is in operation based on the vehicle operation information. The instructions also cause the processor to perform an action to reduce impaired driving in response to determining that the user is impaired and that the vehicle is in operation.
    Type: Grant
    Filed: July 24, 2019
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventor: Ruthie D. Lyle
  • Patent number: 11180159
    Abstract: A method and system of intelligently alerting and/or routing vehicles to improve driving safety is disclosed. The method includes sharing data collected by vehicles in different locations to determine whether the presence of dynamically moving objects such as animals and pedestrians will affect traffic conditions for other vehicles on the nearby roadways. If the system determines there is a likelihood of such objects being obstacles to other vehicles, an alert can be automatically presented to the drivers of the impacted vehicles. The method further includes generating routes for the driver that avoid, or limit, the driver's exposure to the obstacle.
    Type: Grant
    Filed: August 28, 2020
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Nathan Lee Post, Carlos J P Chavez, Deborah Janette Schulz, Ashley Raine Philbrick, Eric David Schroeder, Gabriel Carlos Fernandez, Snehal Desai, Rachel Elizabeth Csabi, Ruthie D. Lyle, Courtney St. Martin
  • Patent number: 11184379
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprising an analytic server, which automatically detects malicious electronic files. The analytic server receives electronic files, runs a file extraction module to recursively scan the electronic files, and extracts all of the embedded and linked electronic files. The analytic server runs an exploit scanner against the extracted electronic files, and extracts code included in the electronic files. The analytic server deobfuscates the extracted code and examines the deobfuscated code by applying a set of malicious behavior rules against the deobfuscated rules. The analytic server identifies potentially malicious electronic files based on the examination. The analytic server applies a set of whitelist rules on the potentially malicious electronic files to eliminate false alarms. The analytic server transmits alert notifications to an analyst regarding the malicious electronic files and updates the whitelist rules based on analyst's feedback.
    Type: Grant
    Filed: March 15, 2019
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventor: Joseph Andrew Kjar
  • Patent number: 11182879
    Abstract: A video system for creating a display in a video conference. The video system includes a web camera to capture an image of a user at a first distance from the web camera and a background that extends away from the camera at a second distance greater than the first distance. The video system also has a distance measuring system to measure the first distance between the user and the web camera. The video system establishes an artificial focal length at least as great as the first distance and less than the second distance to artificially blur the background while maintaining the user in focus. The display thus shows the user in focus and a blurred background. The purposefully-blurred background is known as synthetic bokeh.
    Type: Grant
    Filed: November 24, 2020
    Date of Patent: November 23, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Justin Dax Haslam, Donnette L. Moncrief Brown, Eric David Schroeder, Ravi Durairaj, Deborah Janette Schulz
  • Patent number: 11176555
    Abstract: Methods and systems for identification of objects using a laser. Data for an application including transactional data associated with a user is accessed from a computerized database in a system. Systems and methods operate to select objects from an electronic display. In an example, the systems and methods operate to select objects from an electronic display using a handheld laser identification device. In an example, an electronic display is in communication with a database that updates the display of objects displayed on the electronic display.
    Type: Grant
    Filed: October 4, 2019
    Date of Patent: November 16, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventor: Steven Dale Zettner
  • Patent number: 11173774
    Abstract: Systems and methods described in this disclosure provide methods and systems for automatic deployment of a vehicle covering apparatus to protect the vehicle from environmental conditions such as severe weather.
    Type: Grant
    Filed: March 18, 2019
    Date of Patent: November 16, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Gregory David Hansen, Andre Rene Buentello, Manfred Amann
  • Patent number: 11176659
    Abstract: Techniques are described for performing estimations based on image analysis. In some implementations, one or more images may be received of at least portion(s) of a physical object, such as a vehicle. The image(s) may show damage that has occurred to the portion(s) of the physical object, such as damage caused by an accident. The image(s) may be transmitted to an estimation engine that performs pre-processing operation(s) on the image(s), such as operation(s) to excerpt one or more portion(s) of the image(s) for subsequent analysis. The image(s), and/or the pre-processed image(s), may be provided to an image analysis service, which may analyze the image(s) and return component state information that describes a state (e.g., damage extent) of the portion(s) of the physical object shown in the image(s). Based on the component state information, the estimation engine may determine a cost estimate to repair and/or replace damaged component(s).
    Type: Grant
    Filed: November 4, 2019
    Date of Patent: November 16, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Robert Kenneth Dohner, Kristina Tomasetti, John McChesney TenEyck, Jr., David Golia, Robert S. Welborn, III
  • Patent number: 11178139
    Abstract: An exemplary method comprises generating receiving an authentication request from a graphical user interface on a first computing device; generating a first encrypted media element; displaying the encrypted media element on the GUI; receiving a second encrypted media element from a second computing device; upon determining that the first and second encrypted media elements have a positive match, querying an identification value associated with the second computing device; receiving the identification value associated with the second computing device; upon the identification value matching a data record within a database, determining an account associated with the data record within the database; and authenticating the first computing device by granting the first computing device access to the account associated with the second computing device.
    Type: Grant
    Filed: August 24, 2018
    Date of Patent: November 16, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Darrius Jones, Gualberto Camacho, Hoang Trung Vo, Huihui Wu, Alejandra Valles
  • Patent number: 11178521
    Abstract: A system and method for dispatching messages from a user to at least one recipient over a telecommunications network is disclosed. The system includes a messaging system and an authentication system. The messaging system receives user messages, retrieves contact information for recipients on a user's contact list, and attempts to deliver messages to recipients on the list. The system may continue attempting to deliver messages to recipients until it finds a recipient who is available to receive the message. The authentication system is used to ensure the recipient is a person and not a machine. The messages could be audio messages delivered using a telephone network or messages delivered over an SMS network.
    Type: Grant
    Filed: December 27, 2019
    Date of Patent: November 16, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Valerie Ann Roth, Charise Renee Whitaker, Oscar Guerra, Ashley Raine Philbrick, Paula Ann Whittington, Kelly Q. Baker, Will Kerns Maney, Jr., Sumita T. Jonak, Pragya Kamal, Soon Fatt Hoo, Ryan Thomas Russell, Joel S. Hartshorn